Dreame Technology Appliances

Based on 88 reviews
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Rating
Price
$700 to $3,000

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DhillonVIC3 posts
  Verified

Extremely disappointed with the poor quality product and terrible customer service from Dreame Robo Vacuum. The customer care number never connects,… Read more

and there is no proper support available. I have been forced to follow up through emails only and so far I have sent more than 30 emails regarding the same issue.

I even sent the Dreame Robo Vacuum back to the company for repair months ago, but there has still been no proper resolution or update. Every time I follow up, I receive a completely different response from a different team member, with no consistency, accountability, or actual help provided.

No one from the company has even bothered to call and discuss the issue properly. This has been one of the most frustrating after-sales service experiences I have ever dealt with.

Ticket Number: Ticket#OLVQGGXAP9X — and still waiting for a solution after months.

I would strongly recommend others to think twice before purchasing from Dreame unless they are prepared to deal with extremely poor customer service and endless follow-ups.

Dreame Technology
Dreame Technology    

Hi Dhillon, We understand the concern… Read more

Patricia Rowbotham
  Verified

I feel my house is so much cleaner since using the aqua 10 ultra roller robot vacuum cleaner. Love it. Show details

Deanne B.VIC2 posts
  Verified

Absolutely love it. Light weight easy to use. Self emptying no dust blowing in your face brilliant. Show details

Karen ReemeyerNSW2 posts
  Verified

I love my new vacuum, floor are so easy to clean

Clare K.QLD3 posts
  Verified

I already had a DreameBot L10s that I love but as I have 3 levels the H15 Pro Wet & Dry is just the perfect partner. Very impressive products for me so far. Show details

Brendan Smith16 posts
 

The head of the vacuum is cheap plastic and has broken after 6 months and you can't buy replacements Show details

Dreame Technology
Dreame Technology    

Hi Brendan, We understand your feedback… Read more

Dianne PowellWA2 posts
  Verified

I love my Dreame H16. My floors have never been cleaner. I dont need to vaccum then steam mop. It's so light to push and move around each area. I… Read more

can clean in 1 hour instead of 3 hours. Emptying and cleaning is very easy. I have 3 dogs and its easy to clean their hair and messes on the tiles.

Unhappy5 posts
  Verified

Best rechargeable vacuum Incredible suction easy to use I replaced my LG Cord Zero with this Dreame Z20 vacuum and it was the best decision I ever… Read more

made. Best of all you do not need to empty it as it empties itself after each use.

I have been using this vacuum for a few weeks now and still highly recommend it.

Dog hair, cat hair no matter what I need to vacuum it does so with ease. I also love that I do not need to change vacuum heads to go from hard floors to carpet.

Super fast delivery I ordered from Dreame on a weekend and received it within 3 business days (I live regional so this is very fast delivery)

Sophie
  Verified

Really happy so far. Great at recognising and avoiding obstacles and my floor feels amazing.

cindy h.SA
  Verified

Absolute trash the newfangled free technology doesn't work im having to unblock it atleast 5 times wen vaccumming 1 room such a waste of money Show details

Steve O'Keefe
  Verified

Absolutely love this unit.So easy to have it programmed to just automatically vacuum and mop at set times each week that I don’t have to think about it. Has changed my life with cleaning. My floors have never been so clean! Show details

Nathan Buzza2 posts
  Verified

Waited for 2 weeks, they shipped the wrong product, waited for response, still have not received the actual product after a month. Customer service… Read more

is appalling. I have spent over $15k with this company and while I like their products, the support is IMPOSSIBLY POOR.

Before you purchase, just try calling their technical support phone or emailing technical support to see if you get a response.

Last year, I tried 17 phone calls and 14 emails over two months the to get a product repaired under warranty (eventually it was repaired).

Dreame Technology
Dreame Technology    

Hello Nathan, we appreciate you sharing this information. We… Read more