APIA Finance

I have been with Apia for 11 years foe motor vehicle and home contents insurance. I have had 3 motor vehicle write offs and just recently a contents… Read more

theft claim....EVERY has been done with professional, friendly and understanding staff....a big shout out to Jag who assisted in finalizing my contents claim today 01/04/2026. Under 2 weeks to resolve the claim. Apia have always been very competitive with premiums for all my policies...I am 72 yrs old would not hesitate to recommend you give Apia a go

Absolutely appalling. After waiting 3 weeks post accident to hear from apia, I had an apia insurance customer hit my car. I was contacted by them to… Read more

fix my car. I dropped my car off to be fixed,I turned up to hertz hire car geelong to pick up my hire car through apia. I was informed there where no cars. Hertz had multiple bookings and no cars the nearest hertz is hoppers crossing over an hour away. I requested to speak to a supervisor multiple times in regards to booking another car from a different hire company, I was told we don't do that. I have now had to pay taxis & another hire car company so that my child & i have transport until my car is fixed. Beyond unacceptable, despite being told we'll reimburse you. Avoid apia

Robbery – I have been paying in for over 10 years and 4 years till 85 they want me to pay after 85 to keep the policy going, I will pay them over $8000 in the… Read more

next 4 years for a $11000 payout, If I did this type of robbery jail time for me, Give them a wide berth, Over all I will have paid twice has much has I will get back

We have been with Apia for many years with multiple policies for our houses. They were competitive and helpful. However lately something has changed.… Read more

They become arrogant, difficult to contact and impossible to deal with. The premium has raised dramatically and it seems that they have adopted a policy of hiding from customer and ignoring him. Beware when getting a renewal from them as there is all set on automatic. You may choose another insurer but they will still keep taking money on a policy that already expired (even if you did not renew it!) and pretend ignorance. This is no longer insurance for elderly people! I have cancelled all remaining policies with them as they need to learn how capitalism works.

Rip off health insurance for over50 – These guys are thieves. Check the market they are the most expensive for over 50. I thought not to be influenced by the bad reviews. The bad reviews… Read more

are all true. I will check with aia or go back to Medibank. Read your policy very carefully if you buy from them , they are thieves . Misleading older people. The cheaper policies don’t cover you for much