Ian Rodwell 101 Residential
From our first contact with Ian until our last conversation before the plans moved to the next stage we were impressed more each time with Ian's professionalism and knowledge.
This is the 3rd build for us and we were continually impressed with Ian's approach. He listened to what we asked for but, more importantly, took the time to understand what we were trying to achieve and used his experience and knowledge to either agree with our request or suggested practical changes that incorporated what we wanted and may not of otherwise considered. The rapport that was built with Ian made it very easy for us to discuss any aspect of the design with him and he always made us feel that no question or change was inconvenient.
We could not speak more highly of Ian and would gladly recommend him to anyone who was thinking of building.
Thank you Ian.
Brett and Sally
Ian Rodwell Design and building consultant
We haven't started our builld as yet but the experience we have had with our Building and design consultant Ian Rodwell has been 1st class.
We purchased a very narrow block of land and was looking at what some of the display homes builders around Perth had built.we spoke to a few salesmen and they showed us what was possible. We dropped in to the 101 Hamilton display home in Baldavis and loved the quality and design of the display home. The home could not be built on our block.We had great talk to Ian and discussed what we wanted. A week later we had another meeting with Ian. He captured everything we discussed and nailed the design. Over the last 6 weeks with numerous emails ,texts and calls we have now signed of on our future home. Ian has been a pleasure to work with and we are so glad we dropped to the 101 display home.We hope the rest of our experience with the next stage is just as positive. Thanks Ian for all you have Done.
Mick and Tania
David and Olga
Looking forward to moving in - a very long journey!
This build - in a Heritage Area, in a northerly Council, Perth WA was long, complicated and I'd never recommend to anyone - unless they get help from an accomplished builder like 101 Residential. They came up with the best plan for our block (out of 6 others) that was on budget with the additions we expected. Other builders were simply on a 'selling mission' and didn't listen to our basic remit, others simply didn't have a clue where to start with getting Shire Approval, etc. 101 helped get the plans approved in spite of the heavy resistance and ineptitude from the Council. Our build process was smooth and the finished product is professional and met our expectation. We're now about to move in - and we are really happy with our lovely house that already feels like home and we can't wait to really move in and live there.
We don't believe we'd have got a better deal for a brick and concrete house, for the quality, hassle, location (on lane way), size, etc. from another Perth builder. Throughout the build 101 staff were helpful and positive which helped keep the whole thing on track and moving forward. We'd definitely recommend 101 Residential and we'd definitely go to them first if there was ever a 'next time' - although we'd never do something like this again if we ever knew the incompetence of the Council we had to deal with.
I was very happy with the build from 101 Residential. Adam and Erin communicated clearly with me, and the work was performed to a high standard. Very happy with the build time of approximately 25 weeks. The job was obviously well planned and scheduled correctly, as progress throughout was excellent. I would definitely build with 101 Residential again, but would probably insist of having Adam and Erin as my supervisor and main contact again.
Tony and Bernadette
Great building experience
We were able to pick and mix options from a variety of plans with Stefan that allowed us to get a customised design suited to our needs (no home theatre!)
The build was well managed by Nick, and Stephanie was great with support on the contract and client management side. A few issues with pre-start items and variations that weren't picked up or passed through to logistics or the subbies were very quickly remedied.
Any faults, specification or workmanship problems were dealt with quickly and professionally (with only one item still outstanding).
Slab went down in late March and keys were handed over on the 1st of November on a 2-storey build on a very tight block.
Costs were as forecast, with no nasty surprises, so the budget held up to scrutiny.
In all a very pleasant experience with a lovely result.
Thanks to all the 101 team
Great experience, very happy with our dream home!
A big thanks to all the team at 101 Residential. The staff, supervisor and tradies were all friendly and helpful and we are very happy with the finished result, which was completed in a very timely manner. We took some time to perfect the design but nothing was too much trouble and everyone was very patient while we contemplated the floor plan.
We also had a few issues with the local council to deal with - the team at 101 advocated for us and in the end we came to a satisfactory agreement. Would definitely build with 101 again and recommend them to anyone wanting to take this journey :)
Brett and Arlene
Good but not perfect
We were able to perfect the design we wanted to suit our block and our needs. Prestart was great and the build was relatively smooth and quick. Our client liaison was very efficient and readily in touch with our supervisor to action things.
Handover, however, was conducted with a few items that should have been completed. Items were still being finished off by trades on the day including insistence on our feature front door handle being installed and painting touch ups. There was also an actual roof leak evidenced by water staining and mould present on the alfresco ceiling that required attention post handover.
Chloe and Craig
Happy with the Process, Happy with the Finished Product
Thank you Craig Padfield, Brent Wansbrough, Stephanie Veale and everyone busy behind the scenes and on site!
As first time builders we started very anxious, with lots of questions and concerns but these guys have made the whole process very reassuring and satisfying. Great communication! this was very important to us as we work away with limited time to visit the office and site, but we were always in the loop and they were able to work anything out around our busy rosters.
We found them all fantastic to work with, and I say work “with” on purpose because it felt like they really were working with us every step of the way to achieve what was most important to us. The 101 team have provided us with a service that was flexible, realistic, honest and professional at all times.
Our magnificent single storey home was completed in a time frame beyond expectations and well with the budget we set them. It’s beautiful and has turned out just as we imagined!
We honestly couldn’t be happier with our first home and with the choice of having 101 bring it to life. Thankyou to the moon and back.
Chloe and Craig
Cameron and Tina
We are in love with our new home!!
- Our home was built with care and attention to detail. The site manager was efficient and available when we needed him and we had complete faith in him and his team.
- We had some initial problems with negotiating our contract sum, however, we were listened to and all problems were resolved efficiently.
- Our final account is as expected. We did play an hand on role in monitoring our budget.
What a home*******
Building our home was a constant supply of trades with hardly a day missed during building. Visiting the site was an enjoyable experience making me feel welcome by onsite management.
Very happy with the quality of work from all various tradies, who were all approachable and willing to chat.
101 managed all costs to what was estimated and any small issues were dealt with without any problems.
Making our dream home a reality!
We are currently building with 101 Residential and everyone who we have been working with to make our dream home a reality has been fantastic. This is the second house we have built and the process, attention to detail and the care shown by those who we worked with throughout the process could not have been further apart then that we recieved with our first home!
When our financing fell through due to loss of value in the land we had held, 101 Residential went above and beyond to work with us to come up with a home design that included our must haves from the first plan we had selected as well as meeting our budget for finance in order to get a house that is perfect for us!
As well as the major issue of having to start planning from scratch when our financing fell through, there have been some minor issues and hiccups along the way, as there is any time a house is built. However, our pre-start consultant, client liaison and site supervisor have all worked hard to fix the issues in a timely manner that met our expectations every time.
The workmanship and quality has also been excellent! We honestly cannot wait to show off our home to everyone because it is honestly beautiful - and it is not even finished yet! It can only get more amazing as the final touches are completed.
Overall, the experience has been amazing and the team at 101 Residential have gone above and beyond and have definitely made our dream home a reality! The high level of customer service and competence shown by the team and everyone we dealt with was great and really did make the whole experience as comfortable and stress-free as possible.
Our first build - Great experience
We are the first time home builders and had no idea what the process would look like. Thanks to the entire team of 101 residential in making it a hassleless project. We had met only a few other Sales consultants before we met Kumudu, our Sales consultant with 101 and instantly decided to go with them. Our pre-start consultant Rebecca, client laison Stephanie & Ruth and supervisor Chris - all of them had been super efficient in their jobs. There had been a few issues during the process, but I am sure with so many people involved in the process, this is pretty much expected. However, Chris made sure that he goes beyond to meet our needs. There had been no issue which wasn't resolved when discussed with Chris. He had been very understanding and holds great work ethics. Highly recommended team of people.
Thank you guys for the gorgeous outcome of our dream home - Rupika and Atul
So far my experience with 101 is really appreciating one. Comparing with my first home I am very much happy with the work 101 did for my second home. They are using all accessories and things with a good standard. Cost of building also very much appreciated comparing to other builders. Good service from the all 101 team. Thank you 101
Craig and Mariska
Beautiful House, and Customer Service to Match
From the moment my wife and I decided to build with 101 Residential we were nothing but impressed. The ease during design phase was great. And the inclusions were of a high quality with a much wider range than competitors. We have just started the build phase, which was much sooner than we first thought. Everyone we have worked with have been amazing. Especially Stefan, Michelle and Ash. Thank you for making our first home build a fantastic experience.
Workman ship of building and materials were of good quality.
Customer support was consistently professional and available thanks to Stephanie.
As we have built before on numerous occasions and know the process, we found the management of the build well organised thanks to our supervisor Nick who really made it a pleasant experience.
I would definitely recommend 101.
Really happy with our experience building with 101. We built a custom designed house suitable for a narrow block, urban infill area. We dealt with ruth in the office and chris was our site supervisor. Build was finished slightly ahead of schedule and on budget, despite some bad weather along the way.
Any questions i had were answered quickly and the few issues that came up during the build were resolved professionally.
Overall we are very happy so far and would recommend 101 as a builder.
Excellent finished product.
We signed up with 101 in October 2017, we had been recommended to go see Stefan for our house design and he did not disappoint. He took the time to get to know us and what we wanted from our new home and came back with a design we absolutely loved! We had been looking at house for a long time and Stefan nailed it and was so great to deal with.
We did hit a few paperwork dramas early on, nothing seemed to match and and emails just got lost from being passed along to different people that when we went in to sign our contracts and prestart we couldn’t because or paperwork wasn’t right. Ashlee however was so lovely and dealt with it then and there which was a huge relief. She could see things had been all over the place and was determined to sort it out for us. Once we started the actual building process things have been so smooth, Ruth our office liaison has kept us informed every step of the way and been great with any queries we’ve had during this time and our site supervisor Mike is awesome!! We are very lucky to have had him overlooking our build. The house has gone up so quickly. We are now at handover and we cannot wait to get in. The house is exactly what we wanted and the finishes are excellent. 101 Residential have a great standard range to pick from that we only upgraded a few things at our Interior Design meeting because the inclusion are already so good and the range is great. Overall it’s been a great building experience and even though we did hit a few paper work dramas the way it was handled was excellent and everyone has been so great to deal with. Highly recommend 101 Residential, it’s not only a quality build but also fantastic customer service.
Tahni and Christain
101 Residential have been Excellent to work with. A few small communication issues to start with prior to the build but they were fixed appropriately. Dan Hislop was the man who sold us the house, nothing was ever to hard for him, he went above and beyond to meet our needs. The build was very smooth, Steph Veale and Nik both worked really well together to meet appropriate deadlines. They were very understanding and professional. The build quality of the final home was great, a few minor issues that have now been rectified.
Overall we are very satisfied and happy with the build and 101 Residential. Thank you for building our 1st beautiful home......5 stars *****
Excellent Customer service & project efficiency
From day one the customer service number one priority from 101 residential, Kumu and Ruth always going extra mile to sort things out....Every project you will get negatives, but keeping up the promise always been DNA in 101 Residential. Thanks for the journey!! We will meet again in my next project. There are minor issues addressed in PCI and I am glad that I selected 101, Cus I didn't face any unexpected surprises:)) Cheers Chris... thanks for your kind advise regarding constructions.
Lee and Hayley
excellent communication with a stress free build
From day one the communication from everyone at 101 residential has been fantastic, Matt Baker was fabulous going out of his way to meet us whenever it was convenient for us to go over our plans, Erin Chittleborough has always kept us updated and replied promptly to all our emails. James Parylak has been amazing we couldn't have asked for a better supervisor Thank you James for everything you have done to have our house built within the time frame we was given you have been so organised and efficient, even our new neighbours commented on how quick the build has gone and how the site has been kept clean and tidy compared to the other homes in the street, James has always communicated well with us and has made the house build smooth and stress free.
We highly recommend 101 Residential and Thank you all for making this experience an easy and exciting one for us.
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