1Cover Medical Only Travel Insurance

1Cover Medical Only Travel Insurance

1Cover Medical Only Travel Insurance

24 reviews

75% · 185 · 21%

Claim Resolution Time
  • <1 week
  • 1-2 weeks
Claim ApprovedYes · 
Value for Money
Customer Service


24 reviews
Cher van Schouwen
Cher van SchouwenPerth, WA
  Medical Only

100% disappointed

I am absolutely appalled by this dicky insurance company. Easy to pay them and get insurance, quite another to have it honoured. Firstly there is no contact number for follow through, I had last minute medical reasons to cancel my trip, which they have now trusted to cover themselves under the small print. DO NOT USE 1Cover for anything Show details
Rome T.
Rome T.
  Verified Medical Only

Great cost effective travel insurance

Cost effective travel insurance for the budget traveller. Great medical cover. Show details
DeborahPerth, WA2 posts
  Verified Medical Only


1Cover have been amazing. My husband had a serious accident in Bali and the insurance company not only covered everything they kept me informed and I could and did contact them all hours. Can not fault their service Show details
AlexGreater Melbourne (Inner), VIC2 posts
  Verified Medical Only


Good value and easy to apply. I did not make a claim. Show details
Stan Rosen
Stan RosenSydney, NSW
  Verified Medical Only

Ease/Difficulty with online insurance & assessment

Fortunately we have not had any claims for two travel policies taken out over the past few months but ease of obtaining cover is much appreciated.
However, extending the cover online was impossible to achieve and we had to resort to a series of e-mails with frustrating delays of reply from 1Cover. Show details
Value for Money
Customer Service
  Medical Only
James B.
James B.
  Verified Medical Only

Best Price

When compared to other companies 1 cover offered the best price for the cover that we needed. Show details
noel matis
noel matisSydney, NSW
  Verified Medical Only

over charged

i paid far to much for nine days of cover ,1871.83 dollars when i told 1cover i had it under control
it worked out at 207.98dollars a day. Show details
RogerGreater Melbourne (Outer), VIC2 posts
  Medical Only

Medical support timely and kind

My wife was hospitalised while we were overuse. Phone calls and emails to 1Cover were easy to deal with for me, staff were kind and helpful as well as efficient. 1Cover approved Hospital charges before my wife was discharged after 3 days, so we were not out of pocket. Since coming home they have just approved extra accomodation and meals for myself while my wife was in hospital plus extra 4 days for both of us while waiting medical approval to travel plus the cost of the medical visit for approval to travel. I could not have asked for anything more Show details
BrendanSydney, NSW2 posts
  Verified Medical Only

Scared I would be left stranded

I was in Thailand when I saw that a woman in Phuket was not having her bills covered for alledgely being intoxicated. Felt uncomfortable everytime I had a few drinks after that. Will use someone else next time. Show details
Value for Money
1Cover   DM   
Esther Price
Esther PriceGreater Melbourne (Inner), VIC
  Medical Only

Medical cost insurance too expensive

Very costly to go overseas if you have a stent regardless of whether you are low risk or otherwise. Cost of $30 in 2022 to just over $500 in 2023 - really!
All other parts of the policy for travel insurance very acceptable but there should not be a flat rate for existing medical conditions if they are low risk. It should be graded on the advice of medical practitioner. Cannot understand why this hike is so steep. Realise that insurance companies have had a lot of payouts with bushfires and floods in the last few years - is this the reason people with existing medical conditions are being overcharged?
I have been overseas a number of times in the last 15 years and have never claimed anything for myself involving travel insurance. Show details
Maryanne Andrews
Maryanne AndrewsDarling Downs, QLD3 posts
  Verified Medical Only

Great insurance right price

Although we didn’t need to claim on our insurance we were happy with the price of the policy Show details
  Verified Medical Only

Won't cover anything related to the Coronavirus

After purchasing insurance they posted a update stating that "regardless of when you purchased your policy and the destination" it is "unlikely that any claim will be covered if it relates to the Coronavirus". Show details
1Cover   DM   
LouiseDGreater Melbourne (Outer), VIC
  Verified Medical Only

Perfect for me

Very simple process and good to know I am able to get cover as I have a congenital heart defect and cover 1 recognize that the rest off my health is fine and I dont need a medical Show details ·  1
Juan ManuelG
Juan ManuelGSouth East Queensland, QLD
  Verified Medical Only

Travel Insurance

We used just one for the first time and it was good value. The policy was easy to set up and easy to follow and understand because it had just the essentials we needed. Show details ·  1
Value for Money
Customer Service

Questions & Answers

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Compare all 1Cover Travel Insurance listings
CategoryTravel InsuranceTravel InsuranceTravel InsuranceTravel Insurance
Maximum Age Covered 74 years old101 years old101 years old74 years old
Medical Coverage
Overseas Emergency Assistance UnlimitedUnlimitedNot CoveredUnlimited
Accidental DeathNot Included$25,000$25,000$25,000
Emergency Dental$500$1,000Not Included$500
Pregnancy (max weeks) 24 weeks24 weeks24 weeks24 weeks
Resumption of Journey Not Included$3,000Not Included$3,000
Hospital Cash AllowanceNot Included$5,000Not Included$5,000
Overseas Emergency Medical & Hospital ExpensesUnlimitedUnlimitedNot CoveredUnlimited
Loss of IncomeNot Included$10,400Not Included$10,400
Permanent DisabilityNot Included$25,000Not Included$25,000
Luggage & Personal Effects
Theft of Cash Not Included$250Not Included$250
Delayed Luggage Not Included$250Not Included$250
Credit Card FraudNot Included$5,000Not Included$5,000
Travel Documents / Passport Not IncludedIncluded as part of Credit Card Fraud Cover ($5,000)Not IncludedIncluded as part of Credit Card Fraud Cover ($5,000)
Maximum Single Item Limit Not Applicable$3,000 (Computer or camera)$3,000 (computer, video recorder or camera), $1,000 (mobile phones, tablets)$3,000 (Computer or camera)
Luggage & Personal Effects Not Included$15,000$15,000$15,000
Personal Liability $5,000,000$5,000,000$5,000,000$5,000,000
Rental Vehicle Excess Not Included$5,000 plus optional additional cover up to $8,000$5,000 plus optional additional cover up to $8,000$5,000
Motorbike / Moped Coverage Included for bikes up to 50ccIncluded for bikes up to 50ccNot IncludedIncluded for bikes up to 50cc
Domestic Pet Care Not Included$500Not Included$500
Special Activities Packages
GolfNot IncludedNot IncludedNot IncludedNot Included
CruiseNot IncludedOptional ExtraOptional ExtraOptional Extra
Adventure Not IncludedNot IncludedNot IncludedNot Included
Snow / SkiNot IncludedOptional ExtraOptional ExtraOptional Extra
Awards 2018 and 20192018 and 20192018 and 20192018 and 2019
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