??!
2 photos
Latitude 28 Degrees Global Platinum Mastercard

Latitude 28 Degrees Global Platinum Mastercard Questions & Answers

3.8 from 1,504 reviews

80 questions from our users

Long time traveller

Long time travellerasked

We have had a 28 degrees card for many years now.
We are travelling to Japan this year and have heard that we really need cash as well as credit cards are not used as much as we are used to.
Can I preload cash on my card and withdraw in Japan as needed and is there a fee for this?

2 answers
Cazza
Cazza

I would imagine it would be considered a cash advance and therefore attract fees. For fee free cash withdrawals I preload a Citibank Debit Card with an amount I think I need and withdraw fee free at ATMS. Hope this helps. Happy travels.

Richard
Richard

We have just travelled to Japan and were able to use our 28 Deg MasterCard for purchases at most retailers, all hotels etc. We took and used cash for most restaurants, cafe and minor convenience store purchases. A combination of both is the best solution. My recollection 28 Deg card used to be no fee for cash withdrawal but unfortunately no longer the case according to web site even if card is in credit balance.


Greg Stevens

Greg Stevensasked

Hi, my 28 degrees global platinum card has just arrived. I now need to register. Can I do this online

No answers

David Herd

David Herdasked

I am trying to become an ADDITIONAL CARDHOLDER but for 8 days your website will not accept the form, error message keeps showing. When will the site be up & running? 2nd question is, why do you seem to withhold your email address?

No answers

Anne M Garfath

Anne M Garfathasked

I used my 28 degrees card at a ATM machine in bali and the machine took it and I couldn't get it back can I have a replacement card,

No answers

Triky

Trikyasked

hi,
Where (online) can I see the current AUD:USD conversion rate so I know how good it is compared to simply going to a currency converter and changed AUD to USD.
Thanks

1 answer
Rob R.
Rob R.

www.xe.com


Helena

Helenaasked

Just wondering how suitable this card is for use within Australia? I noticed that there are recommendations for using it for online international transactions but what about for AU sites? And just shopping in general? Thanks :)

No answers

Lee

Leeasked

Can a 28 degrees global platinum card be preloaded

1 answer
Llwe
Llwe

Hi Lee it is a credit card, but, I assume you can have a credit balance on it that is used up as you go. I have at times had the card with a credit balance with no problems.


Donald

Donaldasked

can I make a credit card payment today on line ?

No answers

Donald

Donaldasked

payment of credit card Mastercard

1 answer
Donald
Donald

How do I make a payment to Latitiude 28 degrees global platinum mastercard on line


Mel

Melasked

How much income to qualify for this card?

No answers

Betty V

Betty Vasked

Could I put $4,000 AUS on to a 28 degrees travel card for my overseas trip?

No answers

Peter J.

Peter J.asked

Does this card have any travel insurance included when you pay for tickets?

No answers

Ingrid

Ingridasked

I am going overseas next week, using the 28 Degrees Mastercard for purchases, but also in the past I have loaded money on it, and then withdrawn cash through ATMs, always maintaining enough cash in the account to cover all purchases AND the cash advance amount. Provided I maintained enough money in there, it was fee free to withdraw cash. Is this this possible and fee free, or do you now treat this as a cash advance even though I am just withdrawing some of what is there? and if there is a fee, how much? Thanks

3 answers
Bob
Bob

Hi Ingrid,

Apologies Ingrid I am not in any position to answer this question. you would be better to contact 28 Degrees customer service centre.

Ostsee
Ostsee

You can withdrawal cash from credit card. But very high cash advance fee.

Peter
Peter

Even if you prepay my experience was you still paid 3% for taking cash out of an ATM. There are other debit cards available that won’t charge you this.


Vicki G

Vicki Gasked

Can you get travel insurance automatically with this credit card. If so what does it include?

1 answer
Yen Tran
Yen Tran

no Vicki. if you have a platinum credit account with Com Bank then you will have that privilege


Luke M.

Luke M.asked

Hey guys, can anyone tell me how long the cards take to be precessed and arrived?

I leave in 8 days and hoping i get my card in time, i applied this morning

2 answers
Yen Tran
Yen Tran

My relative just applied on-line and got approval immediately. He rang 28 degrees the answer was between 5-10 working days. They said the card would be dispatched the same day it was approved and if you live in Victoria, you would receive it even quicker.
Hope this help

Luke M.
Luke M.

thanks so much, thats great. fingers crossed i get it in time!


Alex M.

Alex M.asked

Hi guys i just successfully applied for your card but had some questions that I hope you will be able to answer.

I am going on a trip to Europe for just over a month visiting the following countries
Germany, Denmark, Sweden, Norway, Finland, Estonia, Russia, Latvia and Poland

I plan on using the 28 degrees card the entire time I am there without withdrawing cash from an ATM will this be possible and is there any other fees I should be aware of ?

Thank you.

1 answer
Luciana
Luciana

Yes when people scam your money by using skimming or pos machines that accept false pins you will have to pay with no redress because they say you've entered a pin! Bad luck that it was fraudulent. They say they investigate but it is not true.


Global Warrior

Global Warriorasked

Complimentary global wifi ?
Are there any hidden charges to gain access to the hot spots etc .?

No answers

uk1

uk1asked

Hi, i am using my 28 degrees card in the UK, for some reason it works with a signature instead of a pin, but there are shops that wont accept it because of that, what do i do in order to use the card with a pin without signature?

thanks a lot

No answers

Darren P

Darren Pasked

Hi, can anyone help me with how to add a PIN to my 28 degrees Mastercard? I received the card yesterday and activated it over the phone (i really don't want to have to call again), but adding or updating the PIN is doing my brain in...

2 answers
JLee
JLee

Login online and you will be able to add pin or change pin from the my account .

I have done it online. Play with it and you will find it

Unless you are the additional card holder then you must call up to add pin

Latitude Financial
Jane L.Latitude Financial

Thanks for answering that JLee, hope it was all sorted Darren P. Regards, Jane


Sharz

Sharzasked

How do I get a new password. I have gone onto online services 3 time over 16hiur period and still have not recieved email with temporary password.

1 answer
Latitude Financial
Jane L.Latitude Financial

Hi Sharz, sorry to hear you are not receiving any reset passwords. Please feel free to contact us on our Facebook Page or call 1300 552 079 during business hours to we can follow that up for you. Regards, Jane


Page 1 of 4

Get an answer from our members and Latitude Financial representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.