This card was previously called 28 Degrees Mastercard.
92 questions from our users
how to change pin
I cannot get into my account you do not accept my card no and you do not accept my card amount no do you accept myuser name or password Alan
My husband and I have 28 degrees platinum mastercards, my husband and recently passed away and the mastercards have a credit balance of of over $1800 i was told 10/2/2020 that after sending death certificate and waiting 3 weekes a cheque would be issued, it is now 27/3/2020 and still no cheque ....where do I go from here.
How long it takes to get the card after submitting proof of residence and proof of income? And if approved how long it takes get card to home?
I am on a pension and travelling overseas soon. Will I be eligible for a Latitude 28 Degree card?
We have had a 28 degrees card for many years now.
We are travelling to Japan this year and have heard that we really need cash as well as credit cards are not used as much as we are used to.
Can I preload cash on my card and withdraw in Japan as needed and is there a fee for this?
I would imagine it would be considered a cash advance and therefore attract fees. For fee free cash withdrawals I preload a Citibank Debit Card with an amount I think I need and withdraw fee free at ATMS. Hope this helps. Happy travels.
We have just travelled to Japan and were able to use our 28 Deg MasterCard for purchases at most retailers, all hotels etc. We took and used cash for most restaurants, cafe and minor convenience store purchases. A combination of both is the best solution. My recollection 28 Deg card used to be no fee for cash withdrawal but unfortunately no longer the case according to web site even if card is in credit balance.
Hi, my 28 degrees global platinum card has just arrived. I now need to register. Can I do this online
I am trying to become an ADDITIONAL CARDHOLDER but for 8 days your website will not accept the form, error message keeps showing. When will the site be up & running? 2nd question is, why do you seem to withhold your email address?
I used my 28 degrees card at a ATM machine in bali and the machine took it and I couldn't get it back can I have a replacement card,
Just wondering how suitable this card is for use within Australia? I noticed that there are recommendations for using it for online international transactions but what about for AU sites? And just shopping in general? Thanks :)
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