This card was previously called 28 Degrees Mastercard.
84 questions from our users
My husband and I have 28 degrees platinum mastercards, my husband and recently passed away and the mastercards have a credit balance of of over $1800 i was told 10/2/2020 that after sending death certificate and waiting 3 weekes a cheque would be issued, it is now 27/3/2020 and still no cheque ....where do I go from here.
How long it takes to get the card after submitting proof of residence and proof of income? And if approved how long it takes get card to home?
I am on a pension and travelling overseas soon. Will I be eligible for a Latitude 28 Degree card?
We have had a 28 degrees card for many years now.
We are travelling to Japan this year and have heard that we really need cash as well as credit cards are not used as much as we are used to.
Can I preload cash on my card and withdraw in Japan as needed and is there a fee for this?
I would imagine it would be considered a cash advance and therefore attract fees. For fee free cash withdrawals I preload a Citibank Debit Card with an amount I think I need and withdraw fee free at ATMS. Hope this helps. Happy travels.
We have just travelled to Japan and were able to use our 28 Deg MasterCard for purchases at most retailers, all hotels etc. We took and used cash for most restaurants, cafe and minor convenience store purchases. A combination of both is the best solution. My recollection 28 Deg card used to be no fee for cash withdrawal but unfortunately no longer the case according to web site even if card is in credit balance.
Hi, my 28 degrees global platinum card has just arrived. I now need to register. Can I do this online
I am trying to become an ADDITIONAL CARDHOLDER but for 8 days your website will not accept the form, error message keeps showing. When will the site be up & running? 2nd question is, why do you seem to withhold your email address?
I used my 28 degrees card at a ATM machine in bali and the machine took it and I couldn't get it back can I have a replacement card,
Just wondering how suitable this card is for use within Australia? I noticed that there are recommendations for using it for online international transactions but what about for AU sites? And just shopping in general? Thanks :)
I am going overseas next week, using the 28 Degrees Mastercard for purchases, but also in the past I have loaded money on it, and then withdrawn cash through ATMs, always maintaining enough cash in the account to cover all purchases AND the cash advance amount. Provided I maintained enough money in there, it was fee free to withdraw cash. Is this this possible and fee free, or do you now treat this as a cash advance even though I am just withdrawing some of what is there? and if there is a fee, how much? Thanks
Apologies Ingrid I am not in any position to answer this question. you would be better to contact 28 Degrees customer service centre.
Hey guys, can anyone tell me how long the cards take to be precessed and arrived?
I leave in 8 days and hoping i get my card in time, i applied this morning
My relative just applied on-line and got approval immediately. He rang 28 degrees the answer was between 5-10 working days. They said the card would be dispatched the same day it was approved and if you live in Victoria, you would receive it even quicker.
Hope this help
Hi guys i just successfully applied for your card but had some questions that I hope you will be able to answer.
I am going on a trip to Europe for just over a month visiting the following countries
Germany, Denmark, Sweden, Norway, Finland, Estonia, Russia, Latvia and Poland
I plan on using the 28 degrees card the entire time I am there without withdrawing cash from an ATM will this be possible and is there any other fees I should be aware of ?
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