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This card was previously called 28 Degrees Mastercard.
Latitude 28 Degrees Global Platinum Mastercard Questions & Answers
92 questions from our users
Igor K.asked
I'd like to change pin on line
No answers
Igor K.asked
if yot ask question still no aswer
Igor K.asked
how to change pin???
Igor K.asked
how to change pin
3 answers
Hi Igor..you have to contact 28% MasterCard and they will talk you through it.
You could also sign into your account and ask them on their chat.
Get latitude app on phone. Sign in. Click on the account link to that card. Top right hand corner with 3 dashes, click on that and down the list there should be a change PIN option
Igor K.asked
i can't activated additional card irene
No answers
Alanasked
I cannot get into my account you do not accept my card no and you do not accept my card amount no do you accept myuser name or password Alan
No answers
Bruce E.asked
Can I get a second car on the same account
No answers
Bruce E.asked
Can I obtain a second 28 deg platinum card on my account for my wife to use
Deborah Stinsonasked
My husband and I have 28 degrees platinum mastercards, my husband and recently passed away and the mastercards have a credit balance of of over $1800 i was told 10/2/2020 that after sending death certificate and waiting 3 weekes a cheque would be issued, it is now 27/3/2020 and still no cheque ....where do I go from here.
No answers
Shell R.asked
Can u use this card for paying bills and other purchases not just overseas
No answers
Ravi tejaasked
How long it takes to get the card after submitting proof of residence and proof of income? And if approved how long it takes get card to home?
No answers
Mazasked
I am on a pension and travelling overseas soon. Will I be eligible for a Latitude 28 Degree card?
Thanks,
Regards,
Marilyn
No answers
Long time travellerasked
We have had a 28 degrees card for many years now.
We are travelling to Japan this year and have heard that we really need cash as well as credit cards are not used as much as we are used to.
Can I preload cash on my card and withdraw in Japan as needed and is there a fee for this?
2 answers
I would imagine it would be considered a cash advance and therefore attract fees. For fee free cash withdrawals I preload a Citibank Debit Card with an amount I think I need and withdraw fee free at ATMS. Hope this helps. Happy travels.
We have just travelled to Japan and were able to use our 28 Deg MasterCard for purchases at most retailers, all hotels etc. We took and used cash for most restaurants, cafe and minor convenience store purchases. A combination of both is the best solution. My recollection 28 Deg card used to be no fee for cash withdrawal but unfortunately no longer the case according to web site even if card is in credit balance.
Greg Stevensasked
Hi, my 28 degrees global platinum card has just arrived. I now need to register. Can I do this online
No answers
David Herdasked
I am trying to become an ADDITIONAL CARDHOLDER but for 8 days your website will not accept the form, error message keeps showing. When will the site be up & running? 2nd question is, why do you seem to withhold your email address?
No answers
Anne M Garfathasked
I used my 28 degrees card at a ATM machine in bali and the machine took it and I couldn't get it back can I have a replacement card,
No answers
Trikyasked
hi,
Where (online) can I see the current AUD:USD conversion rate so I know how good it is compared to simply going to a currency converter and changed AUD to USD.
Thanks
Helenaasked
Just wondering how suitable this card is for use within Australia? I noticed that there are recommendations for using it for online international transactions but what about for AU sites? And just shopping in general? Thanks :)
No answers
Leeasked
Can a 28 degrees global platinum card be preloaded
1 answer
Hi Lee it is a credit card, but, I assume you can have a credit balance on it that is used up as you go. I have at times had the card with a credit balance with no problems.
Donaldasked
can I make a credit card payment today on line ?
No answers
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