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Eight Homes is currently offering a $100 Prepaid Visa gift card to customers encouraging either a positive or negative review based on their build experience. This started from December 1st 2017. It is possible that reviews were written by customers who received such reward. These reviews adhere to ProductReview’s Incentivised Customer Reviews Guidelines and may explain a spike in review numbers. Reviewers can only claim one gift card per build.
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- Verified
Terrible service
I am building with 8homes, will be reaching completion in couple of weeks, site supervisor has been fantastic but site Manager and contract manager have been a real pain to deal with, not accommodating and supportive in any way. Several of our variations were miscommunicated and even missed, if you do not do your own due diligence check then you are in great trouble, they are very pushy at getting you to sign contract and verbally assures you that variations will follow after. Their colour boards in show rooms are misleading, they have very di...
Read morefferent colour codes as to what they have on their system, if the sales person does a typo on his system then customers are liable for that mistake and 8homes wouldn’t take any accountability. I upgraded my garage door to timbergrain, the colour I chose was number 11 from their showroom chart while it’s identified differently in their system, salesperson coded it incorrectly which obviously 8homes does not want to be held liable for. That salesperson has already left his job, my contract appointment recording is no longer available. I was told during contract signature online meeting that our discussion is being recorded, which we accepted and I reminded the contractor administrator again on our colour choice, which she noted down, yet now that we want to have access of that recording as evidence of our note, we are told is is inaccessible. They are doing everything possible not to replace the garage door to what we wanted. Customer satisfaction has been very poor so far. Contract manager has been awful, every time I raise any concerns, she reminds me of clause on penalty charges.- Verified
New Home just finished
Hi, We would like to say a big thank to Adam and the Admin team!! Being that this was a first time build for me and my wife Adam and the Admin team really made it easy, communication was smooth, they were sure to answer all of our concerns and questions in a timely matter. The house looks amazing, so excited to build memories! Really appreciate it again and have recommended to friends and family. Thank you, surely coming back for our next project.
The reviewer stated that an incentive was offered for this review
- 2 reviews
- Verified
Stress-free build experience
Had an amazing experience with Eight homes from start to finish. Our site supervisor was extremely helpful and house finished in time, communication was prompt and helpful. Our client manager was always available to answer any questions and solution was always timely. We would build again with Eight homes. Thorough inspection by supervisor and all issues were sorted quicker than a heart beat. Honestly I wasn't sure what to expect when we engaged Eight homes to build our home but, I am very glad we did.
Our build was exceptionally managed by Gl...
Read moreenn, workmanship was great, we had inspections very frequently and no major issues were spotted as Glenn was always on the ball, any issues we found was already spotted and on the way to getting fixed. Communication was great, I can not fault a thing. We had the team behind us and I am very grateful for a stress free project.Hi Lana,
We are so pleased to hear that you've had a great experience with us. We've passed on your feedback to our team, who really appreciate the kind words!...
Read more We wish you all the best with your new home. If there is anything we can do for you, please don't hesitate to reach out. Kindest, LilyThe reviewer stated that an incentive was offered for this review
- Verified
Great service and communication
Daniel is an absolute legend! After taking over from the previous site supervisor, work has picked up tremendously. There is frequent communication and all my issues get resolved quickly as well. Obviously there were some delay due to the pandemic, but now everything has been moving smoothly. 8 homes have been great throughout my build, would definitely recommend!
Hi Sanchit,
We are so pleased to hear that you had a great experience with our team. We always aim to provide this type of great service!...
Read more If there is anything else we can do to assist you please don't hesitate to reach out. Kindest, LilyThe reviewer stated that an incentive was offered for this review
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- 3 reviews
- Verified
Perfect building and customer service with 8 homes
Hi all, so i build with 8 homes and dealt with Zaynie as my client manager and Anthony as my site supervisor.
All I got was the best customer service and perfect house build beyond my expectations. I guess i under estimated 8 home. Anyway, i recommend building with them you won't be disappointed.
Hi Mary,
We are thrilled to hear that you've have had an amazing experience with our team. Thank you for taking the time to leave us a review, our team really appreciate your kind feedback....
Read more We wish you the best of luck with your new home. Kindest, Lily- Verified
Megan - A +++++ Sales Consultant
Megan is a star. So knowledgeable, patient, clear and just happy to answer any questions or concerns through the process. She was why we chose 8Homes in the first place. If I could offer one suggestion, it would be to have better follow through and communication after the initial sales process.
Hi Katherine,
We are so glad that you have had a wonderful experience with us so far, and that we were able to make this exciting time so enjoyable for you. We really appreciate your feedback....
Read more We know that you will continue to receive amazing service as your journey progresses into the next stage. We wish you the best of luck with the remainder of your journey. Kindest, LilyThe reviewer stated that an incentive was offered for this review
- Verified
Great service they provided
they were easy to speak to and had all our issues resolved in a fast manner
we had a rocky start due to them changing supervisors and then covid hit so that delayed the building however after that all passed the rest of the process went really smoothly no complaints
Hi Emin,
We are so happy to hear that you had a good journey with Eight Homes! Our team really appreciate your kind feedback....
Read more We wish you many years of happiness in your new Eight home. Kindest, LilyThe reviewer stated that an incentive was offered for this review
Related Articles
- 2 reviews
- Verified
Efficient and quality build.
Our home was built during the pandemic and while we were expecting delays, it was in fact the opposite. Our new home was built pretty fast, which gave us another worry about the quality. I had an independent inspector check every nook and cranny of our new house and besides the very minor adjustments, the inspector confirmed that this is one of the few exceptional builds he has seen.
The after-sales support is also great. Josefa, Noel, and the warranty team ensured that they send someone to look into small issues efficiently.
Hi Ramil,
We are thrilled to hear that you've have had an amazing experience with our team. Thank you for taking the time to leave us a review, our team really appreciate your kind feedback....
Read more We wish you the best of luck with your new home. Kindest, LilyThe reviewer stated that an incentive was offered for this review
- 2 reviews
- Verified
Overall very positive experience!
We had a slightly rocky start to the admin process, nothing major just sales rep giving us some false information, our plans were incorrect a couple of times in the drafting stage etc but after we moved to construction it was pretty much smooth sailing. Our SS updated us, i wouldn't say frequently but anything we needed to know about we were updated. SS/admin let us know when to book our private inspection reports and most of the issues picked up were fixed.
We were passed around a lot to different site administrators, but Lina really stood out in regards to communication and timely responses.
Overall a good experience.
Hi Demi,
We are happy to hear you had a good experience with our team, we always aim to provide this type of great service!...
Read more We really appreciate your feedback about your experience and take it on board. If there is anything else we can do to assist you, please don't hesitate to reach out. Kindest, LilyThe reviewer stated that an incentive was offered for this review
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- Verified
the home u make is wonderful
Aren is such a great supervisor and he did such an amazing job throughout the construction journey and eight homes is wonderful and we recommend eight homes to everyone
eight homes is a best builder and are journey for making the house is best throughout the home making.
From the day 1 they were so helpful and providing the wholesome information and they completed the house within 5 months before we expected
They are the best and giving u finest things in reasonable price
Hi Navreen,
We are so glad to hear that you had an amazing experience building with us! Our team really appreciate your kind words and are so happy to receive this feedback....
Read more We wish you all the best, and many years of happiness in your new Eight Home. Kind regards, Lily- Verified
Construction team
The construction team we had was fantastic Lina and Canio and victor have been great we have a great experience with them. We had one small problem with a site supervisor but the problem was fixed asap and everything got rectified straight away and from then on our construction team had put us back on track. Can’t thank Lina enough for her constant communication and with us and going above and beyond glad we had her for our construction now we just can’t wait to move in to our new home. Great experience with 8 homes Thankyou for building our beautiful home. 5 stars.
Hi Sean,
Thank you so much for taking the time to leave us this amazing review! We are so glad that we were able to deliver excellent service during your build journey....
Read more We wish you the best of luck with your new home. Kindest, LilyThe reviewer stated that an incentive was offered for this review
- Verified
8 months and no final quote STAY AWAY
Started a quote with 8 homes in July of 2021. Paid a $888 to lock in price and build date
We went back and forward on these quotes for months then silence from there end, then come January our land titled.
We rang them to let them no only to find out the person we were dealing with had left and no one told us.
We then got a new sales rep and he was told to go us at today's prices nearly 40k difference.
Finally they agreed to do the same prices as when we paid the deposit.
Then we sat down for final quote and sign off and they put the price up with a smile on there face.
Stay away from these grubs they have put there price up every month! Scamming everyone every month more and more money.
Hi Mathew,
It's disappointing to read your review, however we do appreciate you taking the time to provide your feedback....
Read more Please know I have spoken with the State Sales Manager who confirmed your deposit has been refunded. Kindest, LilyFind out how Eight Homes compares to other Project Home Builders
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- Verified
Overall a good experience with some minor touch ups in the end
The final cost and timelines were as agreed upon when i first signed the contract , the initial steps of going through the sales agent to getting passed around to a few different admin team members was cumbersome, but when i was assigned with Zaynie in the office and Dean as the supervisor and their communication responsiveness + customer service was pretty good in the end.
Workmanship was ok with a few visits at each stage pointing out items to rectify to supervisor which he jumped on pretty quick.
Currently dealing with some minor post construction touch ups so see how that goes.
Overall no major issues.
Hi Dave,
We are so pleased to hear that you've had a great experience with Zaynie and Dean - we always aim to provide this type of great service!...
Read more Thanks for your feedback, we have definitely taken it on board. We wish you the best of luck with your new home. Kindest, LilyThe reviewer stated that an incentive was offered for this review
- Verified
Great service and experience
Great service from start to finish by eight homes. Maddy from sales who assisted in plan selection and other key inputs, Phyllis's positive attitude and assistance during the admin process and excellent communication with knowledge from our site supervisor Benjamin during the construction process. Stress free construction process with good old fashioned customer service.
Hi Ruchir,
We are so pleased to hear that you've had a great experience with us. We've passed on your feedback to our team, who really appreciate the kind words!...
Read more We wish you all the best with your new home. If there is anything we can do for you, please don't hesitate to reach out. Kindest, Lily- Verified
Smooth Process and Amazing people!
Eight Homes was an easy process from the beginning. Management was amazing and the communication was great.
If we followed up on something, we got answers promptly.
This was our second build and what a difference it was to the first in so many ways.
Having cookie packages to choose from makes the process so much more easier especially when your indecisive like us!
Towards the end of the build, we felt like the communication fell away a bit but we got their in the end.
The finished product is great and the building managing was so accommodating ...
Hi Alexis,
Thank you so much for taking the time to leave us this amazing review! We are so glad that we were able to deliver excellent service throughout your build....
Read more We wish you the best of luck with your new home. Kindest, LilyThe reviewer stated that an incentive was offered for this review
Questions & Answers
I need rendering jobs if available????
Hi my name is CP.
I spoke to Chanpreet few days ago and told me Chris will give me a call to discuss about new build.
I am still waiting for the call.
Hi CP,
Thanks for your message. Sorry to hear about this lack of communication. ...
Read moreCan you please confirm if you are still waiting to hear from Chris? Thanks LilyHas anyone built through 8homes using there low deposit? Can you give me pros and cons and whether it’s worth doing it that way or using a higher amount? And the process?
Get an answer from our members and Eight Homes representatives
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Hi the Smith's,
We are so happy to hear that you had a good journey with Eight Homes! Our team really appreciate your kind feedback....
Read more We wish you many years of happiness in your new Eight home. Kindest, Lily