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Eight Homes
4.5 from 1,129 reviews · View Statistics
Listing monitored by Eight Homes

Reviews

  • Build Stage
  • Customer Service
    4.6 (663)
  • Site Admin
    4.5 (560)
  • Timeliness
    4.4 (543)
  • Structural Integrity
    4.6 (420)
  • Plumbing & Waterproofing
    4.5 (397)
  • Electrical & Lighting
    4.6 (404)
  • Flooring
    4.6 (405)
  • Transparency
    4.5 (591)
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Alisha
AlishaGreater Melbourne (Outer), VIC
  • Verified

Terrible service

published
Customer Service
1/5
Site Admin
1/5
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The Smith's
The Smith'sGreater Melbourne (Inner), VIC
  • Verified

New Home just finished

published

Hi, We would like to say a big thank to Adam and the Admin team!! Being that this was a first time build for me and my wife Adam and the Admin team really made it easy, communication was smooth, they were sure to answer all of our concerns and questions in a timely matter. The house looks amazing, so excited to build memories! Really appreciate it again and have recommended to friends and family. Thank you, surely coming back for our next project.

Customer Service
5/5
Site Admin
5/5
Eight Homes
LilyEight HomesSend a private message
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Lana
LanaCraigieburn
  • 2 reviews
  • Verified

Stress-free build experience

published
Customer Service
4/5
Site Admin
5/5
Eight Homes
LilyEight HomesSend a private message
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  • Verified

Great service and communication

published

Daniel is an absolute legend! After taking over from the previous site supervisor, work has picked up tremendously. There is frequent communication and all my issues get resolved quickly as well. Obviously there were some delay due to the pandemic, but now everything has been moving smoothly. 8 homes have been great throughout my build, would definitely recommend!

Customer Service
5/5
Site Admin
5/5
Eight Homes
LilyEight HomesSend a private message
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Mary
MaryGreater Melbourne (Outer), VIC
  • 3 reviews
  • Verified

Perfect building and customer service with 8 homes

published

Hi all, so i build with 8 homes and dealt with Zaynie as my client manager and Anthony as my site supervisor.
All I got was the best customer service and perfect house build beyond my expectations. I guess i under estimated 8 home. Anyway, i recommend building with them you won't be disappointed.

Customer Service
5/5
Site Admin
5/5
Eight Homes
LilyEight HomesSend a private message
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  • Verified

Megan - A +++++ Sales Consultant

published

Megan is a star. So knowledgeable, patient, clear and just happy to answer any questions or concerns through the process. She was why we chose 8Homes in the first place. If I could offer one suggestion, it would be to have better follow through and communication after the initial sales process.

Build StagePre-Construction
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  • Verified

Great service they provided

published

they were easy to speak to and had all our issues resolved in a fast manner
we had a rocky start due to them changing supervisors and then covid hit so that delayed the building however after that all passed the rest of the process went really smoothly no complaints

Customer Service
5/5
Site Admin
5/5
Eight Homes
LilyEight HomesSend a private message
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Ramil Ventus
Ramil VentusGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Efficient and quality build.

published

Our home was built during the pandemic and while we were expecting delays, it was in fact the opposite. Our new home was built pretty fast, which gave us another worry about the quality. I had an independent inspector check every nook and cranny of our new house and besides the very minor adjustments, the inspector confirmed that this is one of the few exceptional builds he has seen.

The after-sales support is also great. Josefa, Noel, and the warranty team ensured that they send someone to look into small issues efficiently.

Build StagePost-Construction
Eight Homes
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Demi DEVLIN
Demi DEVLIN
  • 2 reviews
  • Verified

Overall very positive experience!

published

We had a slightly rocky start to the admin process, nothing major just sales rep giving us some false information, our plans were incorrect a couple of times in the drafting stage etc but after we moved to construction it was pretty much smooth sailing. Our SS updated us, i wouldn't say frequently but anything we needed to know about we were updated. SS/admin let us know when to book our private inspection reports and most of the issues picked up were fixed.
We were passed around a lot to different site administrators, but Lina really stood out in regards to communication and timely responses.
Overall a good experience.

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Customer Service
4/5
Site Admin
5/5
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navreen k
navreen kGreater Melbourne (Inner), VIC
  • Verified

the home u make is wonderful

published

Aren is such a great supervisor and he did such an amazing job throughout the construction journey and eight homes is wonderful and we recommend eight homes to everyone

eight homes is a best builder and are journey for making the house is best throughout the home making.

From the day 1 they were so helpful and providing the wholesome information and they completed the house within 5 months before we expected

They are the best and giving u finest things in reasonable price

Customer Service
5/5
Site Admin
5/5
Eight Homes
LilyEight HomesSend a private message
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Sean L
Sean LGreater Melbourne (Inner), VIC
  • Verified

Construction team

published

The construction team we had was fantastic Lina and Canio and victor have been great we have a great experience with them. We had one small problem with a site supervisor but the problem was fixed asap and everything got rectified straight away and from then on our construction team had put us back on track. Can’t thank Lina enough for her constant communication and with us and going above and beyond glad we had her for our construction now we just can’t wait to move in to our new home. Great experience with 8 homes Thankyou for building our beautiful home. 5 stars.

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Customer Service
5/5
Site Admin
4/5
Eight Homes
LilyEight HomesSend a private message
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matthew m.
matthew m.Greater Melbourne (Outer), VIC
  • Verified

8 months and no final quote STAY AWAY

published

Started a quote with 8 homes in July of 2021. Paid a $888 to lock in price and build date
We went back and forward on these quotes for months then silence from there end, then come January our land titled.
We rang them to let them no only to find out the person we were dealing with had left and no one told us.
We then got a new sales rep and he was told to go us at today's prices nearly 40k difference.
Finally they agreed to do the same prices as when we paid the deposit.
Then we sat down for final quote and sign off and they put the price up with a smile on there face.
Stay away from these grubs they have put there price up every month! Scamming everyone every month more and more money.

Customer Service
1/5
Site Admin
1/5
Eight Homes
LilyEight HomesSend a private message
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Dave
DaveCentral Highlands and Goldfields, VIC
  • Verified

Overall a good experience with some minor touch ups in the end

published

The final cost and timelines were as agreed upon when i first signed the contract , the initial steps of going through the sales agent to getting passed around to a few different admin team members was cumbersome, but when i was assigned with Zaynie in the office and Dean as the supervisor and their communication responsiveness + customer service was pretty good in the end.

Workmanship was ok with a few visits at each stage pointing out items to rectify to supervisor which he jumped on pretty quick.

Currently dealing with some minor post construction touch ups so see how that goes.

Overall no major issues.

Customer Service
4/5
Site Admin
4/5
Eight Homes
LilyEight HomesSend a private message
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Ruchir Kushali
Ruchir KushaliGreater Melbourne (Inner), VIC
  • Verified

Great service and experience

published

Great service from start to finish by eight homes. Maddy from sales who assisted in plan selection and other key inputs, Phyllis's positive attitude and assistance during the admin process and excellent communication with knowledge from our site supervisor Benjamin during the construction process. Stress free construction process with good old fashioned customer service.

Customer Service
5/5
Site Admin
5/5
Eight Homes
LilyEight HomesSend a private message
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Alexis C.
Alexis C.Greater Melbourne (Metropolitan), VIC
  • Verified

Smooth Process and Amazing people!

published
Customer Service
4/5
Site Admin
4/5
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LilyEight HomesSend a private message
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Questions & Answers

G Abbas
G Abbasasked

I need rendering jobs if available????

No answers
CP P.
CP P.asked

Hi my name is CP.
I spoke to Chanpreet few days ago and told me Chris will give me a call to discuss about new build.
I am still waiting for the call.

1 answer
Eight Homes
LilyEight HomesSend a private message
Tenille Smith
Tenille Smithasked

Has anyone built through 8homes using there low deposit? Can you give me pros and cons and whether it’s worth doing it that way or using a higher amount? And the process?

1 answer
Joshua
Joshua

I would not recommend them at all

See all Eight Homes questions

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