1,616 reviews
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We had a great experience working with the builder. Communication was clear, the team was professional and reliable, and the quality of work was excellent. They kept us updated throughout the project and delivered a high quality result. We are very happy with the outcome and would happily recommend them to others. Show details
We had a great experience building our home with Eight homes. The whole process was smooth and well organised. The team was professional, helpful, and kept us updated throughout the build. The quality of workmanship and attention to detail was excellent. We are very happy with our new home and would recommend Eight Homes for others. Show details
Have had nothing but good experiences through out our build and follow ups after it was completed. Every person we have dealt with from reviewing plans and offering really good advice through to getting updates and follow ups during and post build, they made life so easy. Definitely will approach Eight homes if we decide to build again. Show details
Reviews with attachments
We are up to the fixing stage of the process and I couldn't be happier with the progress. The estimated timeframe for each stage has been met with zero wait in between. James the site manager is a gem, his updates are clear and concise with no nonsense thrown in, we met for the first time last week with a walkthrough and again he was very open and… Read more · 1
provided us with facts and best estimates which keeps the mind at ease. We have had no issues with any front office communication Allison is very accommodating and responds in kind. Not long now til the finished product and we get the keys which we can't wait.
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We recently finished building with Eight Homes and we’re really happy with everything. The whole process went smoothly and the team was very helpful from start to finish. Stuart was amazing and really looked after us during the build. He always kept us updated and was easy to talk to whenever we had questions. The final finish of the house turned… Read more · 1
out beautiful and we’re very happy with the quality and workmanship. Any little things along the way were handled well and completed properly in the end.
Thank you so much to Stuart and the Eight Homes team for helping us build our beautiful family home. We truly appreciate all the hard work and would definitely recommend them to anyone looking to build.
We’ve just been handed over our third investment property with 8Homes, and we couldn’t be happier with both the process and the end result. From the start, their team demonstrated a strong understanding of what makes a successful investment property. They provided clear guidance on where to allocate budget for the best yield and long-term return,… Read more · 1
while also helping us avoid unnecessary spend. The designs are practical and well thought out, perfectly suited for the rental market. What really stands out is how simple and seamless they make the entire experience. The team is extremely knowledgeable, easy to deal with, and communicates clearly at every stage. There are no surprises — just a smooth build process and a finished home that delivers exactly what was promised. After three builds with them, we can confidently say they are a builder you can trust for quality investment properties. Highly recommend to anyone looking to build with return in mind.
I want to give a huge shout to Chris Chrisostomou. I have been working with him on repairs that needed to be made after being in our house for year. And I just want to say he went the extra mile in fixing everything for us. He also very helpful and friendly in all our interactions. He helped restore our confidence in 8Homes, and now I would highly recommend them to anyone wanting to build. Thank you Chris and 8Homes. Show details · 1
Eight Homes has been great from the start. Made my mind up once sitting down with Chris Li in sales he took time and explained everything. Nothing was too much trouble. Having Allison Elgueta as my client manager she has been great very responsive on the phone and emails following up any queries cannot fault Eight Homes, will build with them again. They have been super fast and no delays. Show details · 1
We truly achieved our dream home with Eight Homes. As a first time home owner the whole journey was easy and smooth, we experienced some delays with the delivery of the garage/fixtures, but there were no delays with the actual build itself. Our build started in November, so we experienced the long holiday period, otherwise the house would have… Read more · 1
been finished even faster. Even so, we were very impressed with how quickly everything was completed, and the quality of the build is amazing.
Everything we requested to be fixed or adjusted was properly addressed by Stuart’s team. In fact, there were only very minor things to fix after the final inspection, which really shows how good the workmanship already was from the start. Most importantly, both Stuart and Josie were very accommodating and supportive throughout the entire process.
The model we chose was the one displayed at Harpley, and we honestly got exactly what we had pictured for our dream home!
Scott has been great, very friendly and organised, so far the workmanship is top notch, the build is going smoothly and well ahead of schedule. Very happy with our treatment over all Show details · 1
We recently built our double-storey home in Melbourne’s south-east with 8Homes, and overall it has been a great experience. From signing up to handover, the whole process was smooth and efficient, with our build completed in just 8 months. The team has been fantastic throughout the journey. Our sales consultant and pre-site team were incredibly… Read more · 1
helpful, responsive, and made the process much easier to navigate.
A special shout-out to Peter, our site supervisor, who has been amazing from start to finish. He kept us informed at every stage, communicated clearly, and made sure things kept moving along.
Like any build, there were a few hiccups at handover with some items needing rectification, but these were addressed professionally and promptly.
Overall, we’re very happy with our experience with 8Homes and would recommend them to anyone looking to build.
8 Homes were great right from the start to finish. Shout out to the site supervisor Liam for being extremely professional and was really the highlight of my home journey. Show details · 1
We are currently building our home with Eight Homes and, so far, we are happy with the experience. We are now in the fixing stage and counting down the days until our home is completed and ready for settlement. Overall, our journey with Eight Homes has been positive. The team has been professional, responsive, and supportive throughout the… Read more · 1
process, helping us navigate each stage of the build with confidence. Communication has generally been good, and we appreciate the effort made to keep the project moving forward.
Like any building experience, there are still some areas that could be improved, particularly around communication and timelines at certain stages of the process. However, these issues have not outweighed the positive aspects of our experience.
We are excited to see the final result and look forward to moving into our new home soon. Thank you to the Eight Homes team for their hard work and support throughout our building journey.
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This is our second build with 8homes, and once again we are happy with the finished product. This time we built the S.Five.2 design, which was a fantastic choice and really maximised the use of our block. Chris, our site supervisor, was instrumental in getting the build across the finish line. We experienced a few hiccups and delays earlier in… Read more · 1
the process, but once Chris took over, things progressed much more smoothly and efficiently.
Emma, our client liaison, was also fantastic to work with throughout the entire journey. She was always approachable, helpful, and communicative, which made the experience much easier and more enjoyable.
FANTASTIC EXPERIENCE FROM START TO FINISH!! We are so happy with our new home and the experience we have had with Eight Homes! Our sales consultant Chloe was amazing and the office staff and our site supervisors were very attentive and thorough throughout our build. We highly recommend eight homes! Show details · 1
Thank you billy for your wonderful services And for helping me purchase the home in Manor Lakes I would recommend billy to anyone Can't wait to start the process cheers Jason Show details · 1
Home started off as a brilliant build.. 4 months later theres massive cracks in my plaster & cornices. Have reached out to my supervisor & the warranty teams twice now, nothing but radio silence! Show details
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Extremely disappointed with the lack of response and action regarding a warranty issue at our property. This defect was first reported on 18 May 2026 through both the builder's customer portal and email. It has now been more than 17 business days, exceeding their stated policy of responding within 7 business days, yet the issue remains… Read more
unresolved.
The problem involves an ongoing leak that has progressively worsened and is now causing water damage, black and white mould growth, and significant health and safety concerns for our family. The leak has also created a slip and trip hazard inside the home. Given that it is currently winter, the situation has become even more serious.
We have provided numerous photographs and reports documenting the issue and its progression, yet we continue to experience delays rather than meaningful action. How many photos are required before a warranty claim is taken seriously?
To make matters worse, the plumber who attended advised that their expertise is primarily in underground plumbing and indicated that the issue may be related to the roof. Despite this, no appropriately qualified roofing specialist has been arranged to investigate and repair the problem. We have also been asked for additional photos.
For safety reasons, we will not climb onto our roof during winter conditions simply to gather more evidence. It is unreasonable to expect homeowners to place themselves at risk when qualified professionals should be inspecting the defect.
The lack of communication, failure to meet stated response timeframes, and delay in addressing a clear warranty issue have been extremely frustrating. We expected better after-sales service and support. We hope the company will take responsibility and resolve this matter immediately before further damage occurs.
Latest follow-ups
Great pre-construction experience. We have just finished the compliance meeting for our future build and everything up to this stage has been great. Special mention to Gabriel from the Alamora display office in Tarneit and Josi from our Specification & Compliance meeting. Both have been very helpful, informative, and have provided great service. Show details · 1
Follow-up · We have just passed the colour and electrical appointment, which was very fun and we are very excited to see it all come together. I highly recommend researching colours and styles, as well as a plan for where you want lights and switches. The team is so helpful in making things happen the way you want and in a functional way. They are also… Read more
I have been working with 8homes to build my new home. The site manager, Stuart has been a pleasure to work with and I would recommend building with this company Show details · 1
Follow-up · I would recommend 8homes to build your new home. They have been amazing to work with and my new home is beautiful.
Pre-site experience – We've had exceptional pre-site experience with 8homes. We received very quick response to questions and concerns raised and we are very pleased with the overall experience so far. From Chloe the sales rep. To Josie our contract manager and to… Read more · 2
chevvayle our pre-site manager. All have been amazing to deal with and very very patient. Thank you ladies for the amazing journey so far and we hope this continues to the next phase of our journey.
Follow-up · I’m still waiting for my inspect ion it’s now more than 6 months and I’m still waiting, I have contacted the service form multiple times till now and no one has come to see what I’m worrying about, all they is to tell me to sent photos of the issues that I have that is not good enough.
Positive reviews
Excellent experience with the builder from start to finish. The quality of workmanship was outstanding, communication was clear, and the project was on time. Highly professional team that delivered exactly what was promised. Highly recommended! Show details
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We are absolutely pleased with the experience dealing with Eight Homes. From the first consultations, then appointments and the construction. It has been such a great service. The weekly supervisor updates and on going clean job site. 10/10 builder! We highly recommend to anyone looking to build a home whether to live or for investment. Show details
We’ve had a few challenges throughout our build journey with 8 Homes, however I wanted to specifically acknowledge the outstanding service we’ve received from Chris in the warranty team. Since Chris became our point of contact, the experience has been completely different. He is professional, approachable, communicates clearly and consistently,… Read more
and genuinely follows through on what he says he will do. Any issues we’ve raised have been addressed promptly and to a very high standard. Good customer service can make all the difference, and Chris has restored our confidence through his commitment, responsiveness and attention to detail. He is a real asset to 8 Homes, and we are very grateful for the support he has provided. Thank you, Chris, for making what could have been a frustrating process so much easier.
Negative reviews
Great end result, very tough build process – I’ll start by saying this upfront... if I were rating just the build process, this would probably be a 1-star review. But I’m not. I’m rating the whole experience, the good, the bad, and how they showed up when things went wrong, and that matters. We built at the worst possible time. COVID delays, supply issues, changing supervisors, and then the… Read more
big one: when Mahercorp, parent company of Eight Homes, went into voluntary administration in 2023. Like thousands of other customers, we were stressed, angry, and completely unsure what was going to happen. We were about 2 weeks away from handover and still had to fork out tens of thousands of dollars just to get the build over the line and help the company exit administration. That part was brutal.
The build itself was extremely stressful. Our slab sat there for months with nothing happening. We were passed between 3 different construction supervisors, timelines blew out, and communication was inconsistent for long stretches. Things did eventually come together, but it took far longer than it should have, and the experience took a toll.
Honestly, if you’d asked me during the build whether I’d recommend them, I would’ve said no without hesitation.
I chose these guys because I’d wanted an Urbanedge home for years. I saw one of their display homes back in 2009 and loved it, that design and that look. In the end, the people are what saved this experience.
One thing I do want to clearly acknowledge is the end result. We are genuinely happy with the family home that was designed and built for us. We got exactly what we wanted in terms of layout, design, and overall feel. It’s a beautiful home and it suits our family perfectly.
That said, the biggest issues we experienced post-handover were plumbing and waterproofing, and these didn’t all show up straight away. Around 2 years after the build, we started noticing leaks and problems with toilets, showers, and internal piping. Some of these issues were clearly related to waterproofing, and others to plumbing workmanship. These were not small cosmetic problems, they were genuine defects that required inspection and repair. From what we understand, the waterproofing subcontractor used at the time was Aquatap.
SALES, LUKE ____________ Luke was excellent. Clear, articulate, helpful, and genuinely easy to deal with. He walked us through everything, helped us design a home that actually fit our block, and made the early process smooth and understandable. No pressure, no nonsense, just good service.
CONSTRUCTION SUPERVISORS, ELLIE AND FRANK _______________________________________ Ellie, who is no longer with the company, was outstanding. She knew her stuff, stayed on top of things, kept in touch, and genuinely cared about the build quality. When she left during the voluntary administration period, we were worried, but Frank stepped in and he was also great. He kept us updated, made sure things were done properly, and gave us confidence the house was finished well despite everything that had happened.
MAINTENANCE AND WARRANTY, WHERE THEY REALLY REDEEMED THEMSELVES ____________________________________________________________ This is where Mahercorp genuinely deserves credit.
No build is perfect. You will find defects. What matters is what happens next.
When the plumbing and waterproofing issues came up, the warranty process itself was straightforward. You log issues through the portal and they actually respond. If something is urgent, they act quickly. There’s no deflecting, no handballing, no pretending it’s not their problem. If it’s a legitimate defect, they take responsibility and work through fixing it.
Marie from maintenance deserves a shout-out. She’s organised, responsive, and clearly dealing with a huge volume of claims, yet still manages to move things along and keep communication clear.
And then there’s [Name Removed], the inspector and all-round fixer. Calm, polite, skilled, and detail-oriented. He inspects issues properly, explains what’s happening, and actually fixes things, not patch jobs or excuses. He’s like a Swiss Army knife of the building world.
SO, WOULD I RECOMMEND BUILDING WITH THEM? _______________________________________ Yes, with context.
I would recommend them for their home designs, their willingness to honour warranty claims, and most importantly, for the quality of people they have on their team. They do show up when things go wrong, which counts for a lot.
It wasn’t an easy build and it wasn’t an easy journey, and the plumbing and waterproofing issues were frustrating, especially appearing years later. But we ended up with a home we genuinely love, backed by people who did step up when it mattered.
Thank you for taking the time to share such a… Read more
They have been good until settlement. After settlement they are impossible to get in cintact to fix a few minor issues, but there are a many of them. I have followed the process online numerous not one person has contacted me. I am the stage where i'm about to file a dispute resolution with with the relevant authority. If tehy can see this please get in contact Show details
Hi Drj R, We're unable to identify you as a client,… Read more (+1 reply)
When you see the negative feedback back believe it. Initially we had a good start with 8 homes but down the track there were delays in finishing our home. Once we got the keys a lot of things are pending, not fixed. Tried calling and emailed nothing gets done. Such a disappointment. Made our experience as first home buyers terrible. Would not recommend this builder to anyone. If l could give minus 0 l would. Show details
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Recent reviews
job was finished on time and within Budget house looks great and looking forward to on selling the house to a new client just need to complete the landscaping and will be finshed Thank you once again Angelo Show details · 1
Amazing house. Thank you 8 Homes for building such an impeccable property. The Kitchen and bathrooms are stunning. The outside facade is incredible. John Warton, the project manager, communicated extremely well during the entire process. Thanks again, Tim Show details · 1
We are at mid construction/at lock up stage building in South East Melbourne. Chloe (Berwick waters) was the key reason we went with eight homes as she was so helpful and made us feel really comfortable and informed with the building process. The quote was delivered promptly and was accurate. Our client manager, Jennifer is always very prompt with… Read more · 1
answering all of our questions and actioning tasks. Ryan is our site supervisor and the quality and timeliness of the build has exceeded expectations. We are very happy with how our new home is progressing.
We had out 3 month inspection and had the pleasure of dealing with Brent. He was very thorough and professional. Was only a few minor things that needed fixing and he explained everything prior to doing any maintenance and did a great job Show details · 1
Friendly service from the first step. Clear communication and process. We were able to customise design to our liking and plan our dream home. Can’t wait for our build to start! Show details · 1
Eight Homes have been very good at providing regular updates on the progress of construction. If I had any questions or things that required attention Angelo and Emma who are taking care of the project would resolve those matters for me. I’m very happy with the process. Show details · 1
Hi my experience with 8homes was good dealing with Angelo was great anytime I was driving past to check on my house build Angelo would invite me in and explain what was happening and would always email me with updates and was always friendly the only issue I have was the paint was not up to my expectations it looks like the paint was watered down… Read more · 1
and needed another coat the painter was told to by Angelo but looks like it was not done but to Angelo’s credit he did ask the painter in front of me most of the work done seems ok thanks to Angelo keeping on eye on the work.
Best and fast service. We are very happy with the building work. Thank you Scott Megens for your time and hard work. He was approachable and helpful during our building time. Good job EIGHT HOMES. Show details · 1
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Hi Jacob, Thank you for your feedback. We appreciate… Read more