Very unhelpful team.
1, The total lost team is misleading me when they find out my car was not worth to be repaired after Ammi’s member crashed into my car last week.
They didn’t tell me my options but just ask me how much do I value my car which does make sense as I am the owner of my car but I have no knowledge of valuation a car.
2, push the settlement amount very low.
3, they even tried to take the balance of car registration from me that I paid for a year of period a month ago. That really is a rip off. I paid the car registration why they take the money? Wh...at about if my car registration was not paid yet, or expired will Ammi pay for it? 4, All their misleading behaviors caused me do not trust them. All the decision or discussion between Ammi and I are not in written which make me feel unsafe to give them my certificate of car registration. Because they even refused to put the decision of phone discussions in written when I requested they to email me the decisions as evidence. 5, Ammi didn’t want to help but use some kind of strategy to hassle me. They don’t extend the hiring car for me unless I give them the certificate of my car registration which is a risk that they will make decision of settlement without my agreement and close the case.
The reviewer stated that an incentive was offered for this review
Loyal customer charged $30 fee to cancel
Hi guys, having been a loyal customer for over 10 years I recently sold a car and rang to cancel the insurance only to be told there is a $30 cancelation fee!! What a joke, also after purchasing a new vehicle AAMI quoted $400 more than two other quotes I received. Please shop around you will be surprised!
|Category||Roadside Assistance Providers and Car Insurance|
|Other Insurance Types Offered||Business, Health, Home and Contents, Income, Landlord, Life, Motorcycle, Pet and Travel|
|Coverage Type||Third Party Property Damage|
|Legal Liability Cover||Included up to $20 million|
|Roadside Assistance||Not Offered|
|Reduced or Zero Excess Windscreen Cover||Not Offered|
|Choice of Repairer||Not Allowed|
|After Accident Care|
|Hire Car after an Incident|
|Emergency Transport & Accommodation||Reasonable taxi costs included for up to 2 journeys (applies to 'Damage by uninsured drivers' claims only)|
|Towing Costs||Included (only for a claim made under 'Damage by uninsured drivers'|
|Hire Car after a No Fault Accident|
|Essential / Emergency Repairs||Not Included|
|Pay As You Drive / Fixed Kilometre Discount||Not Offered|
|Hire Car after Theft|
|Lock and Key Replacement||Not Included|
|Transit Cover||Not Included|
|Trailer & Caravan Cover||Not Included|
|Child Safety Seats and Prams||Not Included|
|New-for-old Car Replacement|
|Personal Property Cover||Not Included|
|Uninsured Motorist Benefit||Included up to $5,000|
|Accidental Loss or Damage|
|Malicious Damage / Vandalism||Not Included|
|Natural Events||Not Included|
|Theft or Attempted Theft||Not Included|
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