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Jarvis
VIC, Melbourne, NSW, Sydney, QLD, Brisbane, etc...Candice A.Hobart, TAS
Absolutely Great Service with Great People
Sweetu who visits us fortnight is amazing. She does a fantastic and thorough job! I have needed to make time changes in the past and Jarvis staff have been prompt in responding and managing the changes. I would highly recommend Jarvis cleaning services
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No show 3 times
The first time I used Jarvis cleaning for my fathers home they were amazing. They had a cleaner there on time and the price was a fare price. I rebooked the cleaner for a second service .... but they did not show up and we were advised later that day the cleaner was sick. I rebooked for a third time... again no show and same excuse..... I tried to give them the benefit of the doubt so I tried one more time..... again no show. This company comes across as it is very professional but it is not. Very disappointed in them and would not recommend this company to anyone.
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Rachael arahill
- 2 reviews
Terrible service for multiple reaasons
So the first time
-One day the cleaner just didn't show up then they said that the cleaner was 'sick' even though they told me the day before that they had a private job the day before (and tried to rearrange the time)
-One cleaner didn't even clean my apartment just rearranged my furniture- so had to get another cleaner in to fix the issue. That same cleaner broke my vacuum and didn't even tell me.
-The company still have not replaced my vacuum so I told them to make sure the next cleaner brings their own vacuum and he rocked up 35 minutes l...Read more
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Prajita B.Victoria
Great service
I have been using Jarvis services for almost 3 years now. Butlers are generally very punctual, do a great job with cleaning and understand what wevneed. Would highly recommend them
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Jit G.Sydney, NSW
Excellent Job
Other then the first job being rescheduled, I was very happy with the service. Since it was the first time using the service the cleaner went around the house with me to understand what needed to be done and also offered some good advise. She was quick, efficient, and did a very good job.
I admit I was skeptical after being rescheduled on the day of the first job, however it does seem that first impressions can be overcome. Thank you!
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Brian M.Sydney, NSW
Worst Service ever
Well, where do I start. I never actually write reviews about companies, but i felt so compelled to do so, because their service is so bad.
You spend an hour on the phone waiting in a queue. Then you eventually get a hold of someone, who gets it very hard to understand basic English.
Then they assign someone to the clean, that turns up late.
The house clean was incorrectly quoted, so halfway through the clean, they are looking for more $$.
I agree on the spot, in order to get the job completed.
The real estate agent then wants are clean, as there are many areas not cleaned correctly....Read more
after a day on hold, I eventually get a hold on someone at Jarvis. They tell me they will liaise with the real estate agent to complete the reclean. They never do. Then they start ringing the real estate agent, after hours. Then today, they were scheduled to be at the house, to reclean it and they send a message a half hour before the clean, that they will be 2 hours late. At this point, they are supposed to be liaising with the real estate agent, I tell them to contact the agent. They turn up 2 hours late, then i get a text message from Jarvis, saying they cannot access the property, and they are going to charge me for the visit. Again, I call their amazing customer services, try and explain the whole situation again. They seem to have issues, with holding onto previously submitted information. Overall, you are better off, finding a local cleaner on gumtree and dealing directly with them.Similar opinion? Write a review on ProductReview.com.au!
- SA, Adelaide
- Verified customer
Very Happy
Very happy with the standard, promptness and care shown by cleaner. Being able to get help with household tasks is a great relief! My original assigned cleaner was not up to standard but was quickly and easily replaced with no hassle or extra cost. Now I am very happy!
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AlAPerth, WA
Great!
I’ve been impressed with Jarvis. I’ve booked a monthly clean and originally wasn’t happy with the first cleaner, but they took on board my feedback and resent a new cleaner who was wonderfully detailed. Very happy!
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GemSouth East Queensland, QLD
First time hiring a housecleaning!
Loved my first house clean, completely flawless finish of my floors bathrooms, with the added touch of dusting and cleaning the kitchen. So happy with the friendly on time service
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Appalling
The most appalling service and communication I have ever come across. Did not attend, did not communicate, had no idea of the details, received texts from strangers confirming times in the middle of the night. Don't use them.
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rozitaSydney, NSW
Great attention to detail
My bulter assigned was punctual and had great attention to detail. javis after every visit ask for feedback they also remind you of your up coming vists would recommend them
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BelindaSouth East Queensland, QLD
- 2 reviews
Very happy
I had Janette come to clean for 4 hours before the sale of my house. She was fabulous and efficient with a good eye for detail. Happy with the results
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Bernadette F.Greater Melbourne (Metropolitan), VIC
Crystal clean
I had Mausham come yesterday and he did a fantastic clean of my house. He took initiative to detail the house by tidying and giving the house a deep clean. I am completely satisfied with the high standard of cleaning.
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Elaine30Metropolitan Adelaide, SA
- 2 reviews
- 1 like
Loving the home help
This is my third visit and I've been quite happy overall with the communication with the company, the follow up from the company and the release that my butler has given me to concentrate on things other than spending hours on housework. Glad I took the plunge and contacted Jarvis.
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hmsdarwinCanberra 2600, ACT
- 2 reviews
Wonderful helpful happy
Having a butler is a great help with the little jobs, that we don’t want have time for. Makes our rental inspections a breeze these days. We are very happy with the service.
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JeanetteSouth East Queensland, QLD
Excellent cleaning
Our Get Jarvis cleaner cleans my house and my mothers flat every fortnight and is excellent - always on time and polite. My mother is thrilled with the clean and after many failed cleaners she has used - she has no negative comments.
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Good communication
The cleaner service was really well organised with good communication about when, where and when making changes. My cleaner was friendly, punctual and took initiative; exactly as I like. Really good small business to have found. Recommended.
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Juhi Wadhwani
- 2 reviews
100 percent value for services!
My helper is always happy to proved her services based on my needs. She is very accommodating and punctual with her service. She is happy to even provide some suggestions when ever I reach out to her. Am very satisfied by her devices. Thanks Jewel- you are great to have as a help.
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Punctual and thorough clean
our cleaner was punctual, friendly and did an extremely thorough job, looking at details of the clean that we had totally missed. Communication clear from outset. Would recommend for end of lease cleaning
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Affordable and reliable
I have found Jarvis cleaning service very worthwhile. The back up from the company is courteous and fast. The cleaner is reliable and goes out of her way to provide a professional clean
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Questions & Answers
Maryasked
How much to is for 2 hours on forthrightly basis? If I am contract can I cancel anytime without penalty? Also like to try cleaners first before commuting? Area Mitcham Victoria.
No answers
Nathalieasked
Worst company ever.
I wish there is 0 star so i could use it. I change my plans so the cleaner can come on that day.
I received a call one hour before her schedule that they need to reschedule a cleaner for next week.
I don't recommend them.
No answers
Imahassasked
A cleaner was supposed to be here at 2pm to clean my house for 2 hours. Someone called back eventually and advised that a cleaner was allocated and they would get someone to call me back. 2 hours later, still waiting!! Cleaning needed to done today. Not a good first impression, when I was looking for a regular clean.
2 answers
I’m sorry to hear that. The person that was assigned to my home came earlier and finished earlier. They were here for about 3 hours. I was very impressed with the cleaning. Maybe give them another chance.
Still waiting to be contacted. Tried calling, emailing and messaging! Nothing!
Details
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