?
? !
1 photo
Jarvis
4.4 from 743 reviews · View Statistics

Reviews

Previous
Next

Reviewer Photos & Videos

  • Thumbnail
Barbara

Barbara South East Queensland, QLD

Always good to have a cleaner when you need one.

published

Jarvis has reliable cleaners who turn up on time and you get quality work from them - every time!
I have had 2 different butlers and both were hard-working and easy to give instructions to.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

sloppysuccess

sloppysuccessSydney, NSW

They worked with me

published

After a couple of false starts, they worked with me to get a butler that met my expectations. Communication using my preferred method was excellent. It's great using a service that is reliable.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Jarvis service is very good.

published

The butlers are usually very professional and do good job. If they arent very good, then a simple message to Jarvis to change the butler and they send you a good one. I recommend the service! I’m an on going client

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

House Cleaning Services

Find out how Jarvis compares to other House Cleaning Services

Know better, choose better.

Compare all
Rebecca

RebeccaSouth East Queensland, QLD

  • 5 reviews
  • 9 likes

Terrible clean, shocking communication

published

I hired 2 cleaners to do a deep clean for 3 hrs, so 6hrs of cleaning labour.
An hour before the appointment I received a message from Jarvis saying one cleaner had cancelled and so my booking was placed on hold. Multiple attempts to call them and no response. The cleaners turned up anyway and it was all very confusing. I've come home from work and for a deep clean, it was not what was expected.
Oven not cleaned, window sills not wiped, skirtings not dusted, cupboards not wiped out, bathroom half mopped. Basically everything I expected of a 6 hour deep clean not done.
And have paid $300 for the privilege.
Very very disappointed.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Swapna

SwapnaMetropolitan Adelaide, SA

Very clean and satisfied

published

Jarvis is very good. They immediately offer help. I would highly recommend their services. My butler is always punctual and do perfect cleaning.
I am very happy and satisfied with his service.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Ela S.

Ela S.Sydney, NSW

Best company, best cleaner. Very happy.

published

By far the best company I’ve had a cleaner from. Reliable, punctual, hard working young woman. The place sparkles. Great communication. I’m very happy and hope Alejandra will come every time.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Perfect ! Can’t live without it!

published

Lovely service with very good communication. Truly perfect in all the ways especially in managing the time.
Truly appreciated guys..
Will look forward to continue with the future services as well.

Thanks a lot

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Eryn A.

Eryn A.Greater Melbourne (Metropolitan), VIC

Excellent cleaner!!!

published

Tge cleaner was new to us and did a brilliant job. She made the bathroom cleaner than we have ever seen it! The kitchen sparkles and I was so happy.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Ema

EmaGreater Melbourne (Inner), VIC

Consistently good service

published

We have a cleaner come once a fortnight for 2 hours, we started this in January. In this time she cleans three bathrooms and the cooktop. She works non-stop for the two hours and does more than I had expected in that time. The price is fair and includes insurance and I have checked the cleaners are paid fairly. 100% recommend the service.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

House Cleaning Services

Find out how Jarvis compares to other House Cleaning Services

Know better, choose better.

Compare all
Terri S.

Terri S. Sydney, NSW

Booked the day before, it wasn’t a problem. Very nice, accommodating polite cleaning whizz

published

A fairly heavy kitchen cleaning job after grotty builders, Joan was so happy to clean inside cupboards which hadn’t been touched for 5 years and enthusiastic to help get things done. I found her very motivating. I ended up getting in and organising a cupboard That she was happy to clean out ridding me of dust and vintage cockroach grubbiness.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Zoe D.

Zoe D.Greater Melbourne (Inner), VIC

Wonderful first experience

published

We had our first cleaner from Jarvis last week and we were very pleased with the work. We started off with 1 hour and we have now moved to 1.5 hours so that we could have the whole house cleaned.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Sujaya

Sujaya Greater Melbourne (Inner), VIC

Very Good cleaning services by Jarvis

published

We use Jarvis services very regularly. I would highly recommend their services. Their butlers are always punctual and offer professional services.
We are very happy customers, as they are offer affordable price.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Lynda

LyndaMetropolitan Adelaide, SA

I recommend Jarvis cleaning company

published

I am very happy with my new cleaner and the service provided by Jarvis. They always provide accurate arrival times and respond promptly to any requests or messages. I like the reassurance that a police check has been conducted and there is insurance coverage.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Very professional and neat

published

The Jarvis butler did a lot in a short span of time and the house looked very clean! Happy to see a neat and clean house. We will be using the services again.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Vam

VamSouth East Queensland, QLD

Left my home sparkling!

published

Sonia does a really great job! She works hard is very thorough and uses her initiative leaving my home lovely and clean and sparkling making my life a lot easier.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

House Cleaning Services

Find out how Jarvis compares to other House Cleaning Services

Know better, choose better.

Compare all
Mary Anne

Mary AnneGreater Melbourne (Metropolitan), VIC

Lovely coming home on a Friday

published

It is wonderful to come home on a Friday to a lovely clean home. The work and care is evident and we always notice the extras. Thankyou so much Jennifer.

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Perfect cleaning!

published

Jarvis’ service is really great and they found such a great cleaner for me! She’s amazing and the house looks so perfect once she leaves. Thank you Jarvis for that!

Similar opinion? Write a review on ProductReview.com.au!

The reviewer stated that an incentive was offered for this review

Do yourself a favour, and DO NOT get Jarvis!

published

I signed up 2 weeks ago. Both weekly visit have been cancelled 1 hour before the scheduled time due to the company not being able to "find" a cleaner.... even though they send you message the day before saying that a cleaner is confirmed and coming the next day. After insisting on a weekend visit for all the late cancellations, the "cleaner" was not qualified.... she was a student with no real cleaning experience. This company is a lie from beginning to end. It's impossible to get hold of them via the phone line, and the cancellations are so unprofessional. Do yourself a favour and keep looking, as this company is complete rubbish.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Kiran

KiranGreater Melbourne (Metropolitan), VIC

Poor cleaning, poor service

published

This is possibility the worst cleaning company I have ever used. If it were possible, I would give them a score 0.

At our very first clean, they did not clean the shower nor did they cleaning product on the surfaces of our upstairs bathroom - despite being provided with the product and explicit instruction to do so.

Our next appointment - Deapite being booked at 10:00am, I received a call at 11:30 advising that they would arrive until around 1:30/2:00pm.

Instead of apologizing I was simply advised that she was told to come at the later time. To add insult to injury, I received an sms advising that due to my ‘late cancellation’ I would be charged for the clean.

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!

Worst experience ever....Don't book them

published

I have booked for a end of lease cleaning in Marangaroo. They even sent me a reminder on previous day. But the cleaner didn't turn up..when I called the server, they told that cleaner is not picking the call,and they can't find another cleaner...so they can't do that job any more. How ridiculous is that? Cancellation of a job on the last minute and finding a new cleaner...absolutely devastating.....

Incentivised ReviewNo
Similar opinion? Write a review on ProductReview.com.au!
Page 1 of 38

Questions & Answers

Mary

Maryasked

Jarvis

How much to is for 2 hours on forthrightly basis? If I am contract can I cancel anytime without penalty? Also like to try cleaners first before commuting? Area Mitcham Victoria.

No answers
Nathalie

Nathalieasked

Jarvis

Worst company ever.
I wish there is 0 star so i could use it. I change my plans so the cleaner can come on that day.
I received a call one hour before her schedule that they need to reschedule a cleaner for next week.
I don't recommend them.

No answers
Imahass

Imahassasked

Jarvis

A cleaner was supposed to be here at 2pm to clean my house for 2 hours. Someone called back eventually and advised that a cleaner was allocated and they would get someone to call me back. 2 hours later, still waiting!! Cleaning needed to done today. Not a good first impression, when I was looking for a regular clean.

2 answers
Wanda
Wanda

I’m sorry to hear that. The person that was assigned to my home came earlier and finished earlier. They were here for about 3 hours. I was very impressed with the cleaning. Maybe give them another chance.

Imahass
Imahass

Still waiting to be contacted. Tried calling, emailing and messaging! Nothing!

See all Jarvis questions

Get an answer from our members and Jarvis representatives

Jarvis

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.