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Achieve Homes

Achieve Homes

4.7 from 18 reviews · View Statistics

Reviews

4.7

18 reviews
  • Build Stage
  • Customer Service
    4.8 (17)
  • Site Admin
    5.0 (9)
  • Timeliness
    4.9 (11)
  • Structural Integrity
    5.0 (2)
  • Plumbing & Waterproofing
    5.0 (2)
  • Electrical & Lighting
    5.0 (3)
  • Flooring
    5.0 (3)
  • Transparency
    4.5 (15)
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Michelle B.

Michelle B.Greater Melbourne (Outer), VIC

  • Verified customer

Professional and knowledgeable

published

We have been working with Adam De Pasquale, Sales & Marketing Manager of Achieve Homes since June 2020. Adam's knowledge of the construction industry is very obvious. He is very professional, has brilliant communication skills and is easy to deal with. Adam offers feedback on design and inclusions which is very useful to us as we proceed through the design stage of our reasonably non-standard home build. We have had some disagreements during the sales process however Adam has always remained completely professional and willing to work to find a solution that satisfies both parties.

Customer Service
Transparency
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Catherine

CatherineBruce 2617, ACT

  • 3 reviews
  • Verified customer

Best customer service ever!!!

published

Jad has walked us through every step of developing our house plans and has thoroughly explained each and every one of our questions. Where he’s not been sure, he’s confirmed and got back to us. He’s gone over and above. We are excited and looking forward to our new home.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
  • Verified customer

On going process of acquiring new house

published

The representative of achieve homes is so approachable, willing to help and guide you along the process and objective in dealing with the clients to achieve the most desired results of the client perspective. Likewise, achieve home representative is always open and ready to bargain ideas to make the clients happy and more enthusiastic in pursuing their goal of getting new house at their level of satisfaction.

Incentivised ReviewNo
Build StagePre-Construction
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Strathnairn sunrise

Strathnairn sunriseCanberra 2600, ACT

  • Verified customer

I've heard it's rare for a build to go smoothly, this must be the exception

published
Customer Service
Site Admin
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Svetlana

Svetlana Canberra 2600, ACT

  • Verified customer

Great experience and service throughout!

published

Working with Achieve Homes has been a great pleasure. The service we have received from the initial enquiry has been unmatched. The team has given us great confidence in building our first home and we couldn’t be more grateful. Would highly recommend to anyone planning to build in the future.

Customer Service
Site Admin
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Kartika M.

Kartika M.Isabella Plains 2905, ACT

  • Verified customer

Large family build

published

From our fist meeting we instinctively knew we wanted to go with Jad and Achieve. Jad was so welcoming, honest and easy to deal with. After lots of research and comparisons, we were confident of our decision to go with achieve.
We had very specific wants and needs for our large family including our special needs son.
Jad and the design team helped us create the perfect solution that suited every member of the house.

Customer Service
Site Admin
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Graeme

GraemeCanberra 2600, ACT

  • Verified customer

Fantastic Customer Service

published

Abdal was fantastic during the sales stage to help us design our forever home. Abdal made the whole process from selecting a design, ensuring the block was suitable, to discussing price and upgrade options as seamless as possible. Abdal was more than happy to answer all of our questions without any hassle and did so promptly providing us with the details we needed to make our decisions. We look forward to the pre-construction stage.

Customer Service
Timeliness
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  • Verified customer

Great Service

published

Great pre construction from Aditi and the team at Achieve Homes. Any time I’ve had questions, they have been extremely helpful. Aditi and pre construction team have been prompt, polite and professional. There was a small issue with a floor selection and Aditi picked it up and rectified the problem straight away. Thanks Achieve for a great experience so far.

Customer Service
Site Admin
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Showrov

ShowrovGreater Melbourne (Metropolitan), VIC

  • Verified customer

Delay in Building Permit

published
Customer Service
Transparency
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2 comments
Achieve Homes
Achieve HomesAchieve Homes
Showrov
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  • Verified customer

Achieve Homes is turning our House of Dreams into a reality!

published

We are currently in the pre-construction stage, but our experience with Achieve Homes has been great. Our salesman Jad has gone out of his way numerous times to ensure we are going to have exactly the house we want - from securing for us the block we were after, to calling his colleague for fast quotes and design changes.
Our plans have been incredibly well managed - always carried out quickly, with great communication. Additionally, they were always well cost, with Achieve Homes trying not to put the cost of a design change on us.
Our final cost was entirely in line with our estimated cost, as Jad our salesman walked us through it every step of the way.

Customer Service
Timeliness
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Tippy

TippyGreater Melbourne (Outer), VIC

  • Verified customer

Good service

published

Very good commumication services given to me by Shah & Aditi. I'm pleased & happy with informations, updates and financial advices, guidelines provided by them. I would recommend Achievehomes to my friends. I am happy with the design and choices and recommendations advice provided by their designer. I want to thank Aditi again for her patience & help me to my new home journey

Customer Service
Site Admin
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David Johnson

David JohnsonGreater Melbourne (Metropolitan), VIC

  • Verified customer

House contract and inclusions

published
Customer Service
Timeliness
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1 comment
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Tegan

TeganSouth-Eastern Region, NSW

  • Verified customer

High Quality Customer Service

published

Jad was very helpful, reliable and informative. I was very well taken care of through this pre construction process building my first home. He has offered continuous and consistent support and advice as all questions and queries were addressed promptly. Jad offered reassurance in everything we discussed and decided on. I am looking forward to moving forward in the build with the help of the team at Achieve Homes.

Customer Service
Site Admin
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Nnamdi

NnamdiAustralian Capital Territory

  • Verified customer

Excellent Customer service

published

Excellent customer service by the sales team led by Jad. He was very professional from the beginning to the end of my dealing with him. Jad listened, took my ideas on board and improved on what I asked for leveraging on his experience and expertise which resulted to a custom design am proud of . He was transparent all through.
Thanks Jad for your excellent service.

Customer Service
Timeliness
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Vivek

Vivek Canberra 2600, ACT

  • 2 reviews
  • Verified customer

Excellent customer focussed support

published

We greatly appreciated the systematic and speedy efforts to complete approval requirements for the construction to start while at the same time supporting our requirements on variations. Updates on the process were regular and Aditi - our point of contact was always approachable to answer our queries. Achieve Homes was outstanding in appreciating our perspective on unplanned variations that had occurred and accepted feedback positively to both give us an advantage as well as enable improvement in their processes.

Customer Service
Incentivised ReviewNo
Build StagePre-Construction
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Rajeev Pai

Rajeev PaiGreater Melbourne (Metropolitan), VIC

  • Verified customer

First house - Fantastic so far

published

We have built our home with Achieve Homes and we are currently at practical completion stage. We had a good experience with them. Although there were a few hiccups at the beginning, they were handled very well. Our Site supervisor was Shane. Shane was extremely prompt replying to all our emails, he was friendly and understanding. We were updated throughout our whole build. The overall finish of the house is awesome!!! We absolutely love our house. We would not hesitate to recommend Achieve Homes to anyone. It was a wonderful, positive experience. A huge thank you to Shane and the rest of the team that helped us along the way.

Customer Service
Site Admin
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Excellent Outcome

Excellent OutcomeGreater Melbourne (Outer), VIC

  • Verified customer

Part 1 : Sales and Construction in Progress - Cloverton Estate Kalkallo 3064

published
Customer Service
Site Admin
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  • Verified customer

Easy and great choices with 3 bedroom home!

published

All of the pre-construction stages have been swift and easy, no real hidden extras that weren't expected and the design was great!
Lots of chances to make all the changes you want (most of which are free, just cost of item).
The range of choices were good and had a designer help with the colour choices.
Looking forward to seeing it getting constructed!

Customer Service
Site Admin
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