Achieve Homes

Construction experience – We have built my house with Achieve Homes and and recently coy. It took longer time to complete however we are happy with the quality of house finishing. Before Diana took the supervision of our house, we had last our hope on Achieve Home can complete it. However when Diana took the supervision of construction since mid of March 2024, she was able… Read more

to complete the house nearly from lockup stage to handover in 3 months. We are so happy with Diana and we wish best wishes for her upcoming projects. I believe Achieve Homes can bring its image back to the community working like Diana. Best wishes for the company.

Worst experience of our lives – Our experience was terrible. We felt misled and once we signed the contract we found many things were not included. The process was so poorly managed with Achieve trying to back out of the contract repeatedly due to COVID. We signed our contract mid 2022 so that should tell you as much as you need to know. Going near this company was the worst… Read more

decision of our lives and we are still paying for it. I'd strongly recommend people to stay away from them.

Great progress so far. Communication is outstanding – We are very happy with the progress of our new build so far. We co-ordinated the demolition of our house ourselves which did take longer and need closer monitoring that was expected. The approval process also took a bit longer than what was expected. Essentially the demolition and approval process took about 5 months all up. From there, we… Read more

have experienced exceptional progress. We have progressed from a site cut to steel frames and trusses up. Brickwork has commenced and the roof is ready to be installed in the next 1-2 weeks. Yes this has all occurred since 21 August 2023 - 11 weeks duration. We do feel very lucky so far. Bernie is our site supervisor and Pushkar is project co-ordinating from the office. Bernie is a fantastic communicator and total professional. He has various teams of quality trades working for him and they work together seamlessly. We had a site visit today and wow our home is really taking shape and the quality of the work is clear to see. I do understand that there have been challenges for Achieve and other builders over the last few years but we are evidence that the delays in materials and availability of quality trades is on the improve. Cheers.

Definately steer clear of Achieve! – Nothing but unexplained delays, poor communication (if any), no response to emails or voice messages, their portal not being updated to advise where the project is up to. My first project manager actually left and we were not notified.. could not get in contact with anyone, so I eventually called the salesperson we signed with to find out.. … Read more

Absolutely appalling in every way! and here is the kicker... our house has not even started being built yet its still an empty block! Sunshine and rainbows at the start, full of false promises! Here are some fun facts for our project. They took 7 weeks from land settlement to even submit the development app to council. They did not even advise us when the DA was approved I had to call council to find out! Then from DA approval to getting the construction certificate paper work from Achieve took a further 6 weeks, we signed the same day and it took them yet another week just to send it to NSW planning to start the approval process. The construction certificate was approved 9 weeks ago! but we still have a vacant block! That is 23 weeks of delay! all at the hands of Achieve homes! The blocks either side of us are also vacant (both also Achieve homes) yet other neighbouring houses and even ones further into the development are at lockup stage! Now they have gone dark on comms, zero response from Achive on their 1300 number, or our project managers number or email address. On one occasion we were advised they delays were normal and the delays were because Achieve is a bigger builder and that the other houses in the area were probably being built by a smaller builder... that is such crap and in no way true! Plenty of bigger name builders getting the job done on neighbouring houses. If this review can stop even one person from using Achieve then my job here is done! Don't do it you will regret it, proceed at your own risk.

Finally ready to move on! – After a nightmare of our previous builder going out of business, we feel that Achieve Homes is on our side and willing to complete the build. The sales consultant was very empathetic after hearing of previous builder is out of business. There was a long due diligence process with Achieve Homes to inspect slab by the certified engineers. Achieve… Read more ·  1

Homes helped us getting engineers out to do a one off inspection. This gave us a piece of mind to know that the slab is in a good condition and identify any defects needed to be fixed. Tender process was good and transparent. The sales consultant presented a detailed quote and we could see the cost of each item.

After colour selection was done there was a bit of an issue of details not being up to date with the color selection form and we had a few back and forth to get the details correct. This held us up a bit as we needed to have multiple conversations with the sales consultant and admin person. After a detailed review from the lawyer and a bit of back and forth with the build contract, we now signed the build contract! We are very grateful for Achieve Homes taking over the build and can't wait for them to start!

I gave Achieve home 3.5 out 5 as I think the communication and co-ordination with us from tender to build contract could have been handled better.

A builder who goes above and beyond – Achieve has been a pleasure to deal with throughout our build, from the initial selections to handover. In particular, our sales representative Jad, and site supervisor Chris, were fantastic to work with. They were honest, transparent and timely in all of our dealings, and treated us a people, not just another customer. I particularly want to… Read more

highlight the excellent work done by Chris at the the tail-end of our build. He worked above and beyond to resolve several significant issues (I emphasise that these were no fault of Achieve) to ensure we could get into our house as soon as possible. Thank you, Chris, for always being a pleasure to work with, and for your tireless work ethic and good humour.

Good experience so far! – Overall Pre-construction experience was good. Change in Project Coordinator was not ideal, however Libin was very approachable and professional. Hoping to have a transparent and timely experience during construction. I would recommend Achieve Homes to anyone looking to build for the first time. Show details ·  1

Worst builders,No one taking responsibility for pending defects for more 3months now – Very very bad experience dealing with Achieve homes ACT Branch for the past 3 years.Still struggling to get work’s completed.Will never recommend this company to anyone. Very poor response times and poor quality of work.No one is responding for 3 months now. No one takes any responsibility ever right from the GM to site supervisors at ACT Branch. House still leaking during rains.Pre handover and post handover jobs still not actioned for months. Show details

Building with Achieve Homes was the worst experience anyone could ever go through when building a house – Absolutely appalling customer service, they do not have any value for their clients or customers, communication from start to finish was unbearable. They were the most unprofessional, unreliable and uneducated people you’ve ever dealt with. The further up the chain you went to seek advice the worse it became. Their standards of building works is… Read more

disgusting, we had to run over everything they did with a fine tooth comb to pick up their slack. They breached their contract and refused to pay what we were owed in full in liquidated damages. We were neglected, ignored and were treated so poorly. They were ever willing to take any responsibility or accountability for any of their actions and made up unfathomable reasons and excuses for all delays and mistakes which were never justified.

Outstanding, knowledgeable and patient support – We have been working through the design process for many months with Achieve. The process included clarification of ideas, modification of designs and consideration of options. Umma demonstrated outstanding patience, knowledge and understanding through it all. Without Umma's efforts we would not have gotten through. She's a goddess. Show details ·  1

Very Knowledgeable and Helpful – The first stages of our new build was handled by Jad El-Husseini. Jad was extremely knowledgeable in all aspects of the build process and open about everything involved. He made the process easier to understand and to manage. Was always available to talk to and to answer any questions at all hours of the day, everyday. Would definitely work with Jad again. Show details ·  1

Can't wait to be in our forever home! – Chris our supervisor has been an absolute dream and we were so happy when he took over the build. We had transparency, and he was always accommodating and ready to listen to any and all queries or concerns. The build has had its bumps mainly due to supply, weather and trade issues, Chris still gets it done and is hands on. Thanks we love our new home! Show details ·  1

Customer-focused, excellent service from 1st day – I loved how the site supervisor (s) explained details of the construction at every stage. Even when supply issues caused delay, they explained issues to me, answering my questions and providing updates. Generally, they cooperated with me and my private building inspector. Show details

a perfect family home ! – My family have moved to our house since 2019 and are definitely enjoying our home. No major issues at all. The ONLY issue we had was a leaking ceiling ( small one) back to 2020 after a big storm. They have sent someone to fix the leaking part within couple days after I contacted them. And also they have sent a painter to repaint the whole ceiling… Read more

- which I was not expected that. I'm a photographer and I have been using the front living area as a home studio since the day one I moved in here. Just love it ! I have recommended Achieve homes to my clients whoever is looking for the builder as well. Thanks again for all your help !

DO NOT BELEIVE THE SALES REPS FROM ACHEIVE HOMES – The Sales person gave us false figures. We clearly asked to add on everything that was in the Display Home and provide us a Quote. DO NOT BELEIVE THE SALES REPS FROM ACHEIVE HOMES. When we were put onto the next stage for selections. Our Budget blew off by almost double to build. The builder backed out from a House and Land Package and left us with the Land. Very expensive and UNTRUSTWORTHY Builder. Show details ·  1

Excellent Service – Umma and Achieve home did a wonderful in the quoting process. They keep me informed the timelines. Umma did a great job by working with us closely understand our needs and timeframes. Show details ·  1

Excellence service – Umma and Achieve have been fantastic to work with during these first stages. We have really appreciated all the time and effort spent with us and going through all our concerns. We have felt very comfortable and at ease and are very much looking forward to the next stages and finished product. Show details ·  1

Build on Trust! – Gold stars for outstandingly professional services, thanks Jad and Achieve Home, will keep an eye well and closely on your work building our dream home :) Can see why more and more homes built by you guys, we will leave room for more delightful feedbacks after the handover, so far such a pleasant customer service! Show details ·  1

I am loving this so far...We made the right choice – Achieve homes is working together with us rather than working for us, the relationship is so good. Jad was spoken highly of by our friends, and my husband and I decided to use Achieve Homes, I must confess he has been amazing. Jad has the ability to build a good relationship in no time. My husband and I believe in their Team, we couldn't have gotten a better person to work with. Thanks Achieve Homes I can't wait for us to start building. Show details ·  1

Excited to move in! – Our supervisor Adam was friendly and down to earth. We were able to see the progress of the house and were informed of the construction details. The property is well built, looks professional and functions as should. We were brought around the house to find any defects with an inspector, there were minimal defects and all were fixed quickly. We are very happy with how the house looks and cant wait to move in. Show details ·  1

Very happy – So far its been a smooth run, exceptional communication and customer contact, always recive calls back and is very responsive, the color selection is a great experience and the 2 interior designers are amazing to work with and very helpful. The architect was also great to work with, I am sure all build process will be amazing too Show details ·  1

Great quality and end result – Achieve homes have brought our home dream and visions to life. We are very happy with how everything has turned out as well as the quality of the build. Building our first home has been a great experience and we appreciate our site supervisor Adam Balogh for all the support and keeping us well informed throughout the construction process. We… Read more ·  1

enjoyed all our site visits as Adam toured us through showing how the build was progressing and what would be booked in next in the upcoming days and weeks, keeping us excited as each milestone was achieved. We are looking forward to enjoying our new home and would highly recommend trusting Achieve Homes to help you achieve yours!

Professional and outstanding – We are currently in a pre-construction stage of the build, however the process thus has been very transparent and seamless. Our consultant has been with us every step of the way. Her guidance has been invaluable, as she seems to know her stuff quiet well. We are looking forward to this journey. Show details ·  1

Great Experience – It was a great experience building with Achieve homes. The Achieve home team were fantastic, right from the sales team led by Jad to the site supervisor Dion. The team were very friendly and communicated very well with me through out the project. They were able to customise my build and within my budget too. The quality of my house is top notch… Read more ·  1

and am really enjoying my new home. Its been 3 months after handover and Achieve homes are still available to address even the smallest concerns. I will 100% build with them again and highly recommend them.

Highly Recommend Alex Edwards – This is our first home we are building. We decided on a custom build to suit our needs and we had the absolute pleasure to work with Alex Edwards. He was our preconstruction coordinator. Alex went above and beyond for us. He helped out so much at the colour studio and even when i wasnt confident with my choice he was more than happy to have a few… Read more ·  1

appointments till i was comfortable. There was a few little hiccups along the way out of our control, however he made dealing with these pleasant. He went above and beyond to get us exactly what we wanted. He was friendly, kind and generous. If given the opportunity to build again it would be our absolute pleasure to deal with him again. I would have no issue in recommending Alex to our friends and family. Thank you so much Alex for helping us so much and making our build as pleasant as it could be. We can't wait for the next stage which is construction.

Great experience so far – Visiting several display homes around ACT, honestly, Achieve does not have the most outstanding presentation as their display homes usually have more generic interior designs. What they lack in "wow factor" in their display homes, they greatly make up for with outstanding service, transparency, and value for money. We are first home builders and… Read more ·  1

so, we put great value on transparency and honesty. So far, we are quite impressed with how they have been handling our build at pre-construction stage.

We were greatly impressed by how our Marketing & Home Specialist, Umma, go over and beyond in terms of addressing our endless questions. She stood out among the sales agents in Ginninderry because she is very accommodating and very quick to reply. She is very responsive (even at 12mn on weekends!) and very detailed in our correspondences. There have been a few misunderstandings but all of them have been corrected and properly addressed. So far, her performance has been stellar and so, we believe that for having Umma as our agent, Achieve deserves to be given a 5-star review.

As pointed out by at least one of the other reviews, the pre-construction process could still be improved by giving a more direct access with the architect. This might reduce the back-and-forth process in changing a few things in the plans and inclusions.

Also, there are a few things which make a house more energy efficient that I wish they would make available in the selections such as underfloor insulation and uPVC windows. We are big fans of making our build as energy efficient as we could using standard construction materials and practices. It's a good thing that most of the floorplans of Achieve Homes could be orientated to get a good energy efficiency rating (but could be higher of we have underfloor insulation and uPVC windows).

Our build is still in the pre-construction stage and this review will be updated as we go along the building process.

Excellent experience – From our first meeting with Umma we were really satisfied with the service provided and she is always happy accommodate our requests and explained the different stages of the process and the timeline. We also received enough details about upgrade options and costing to make our decisions. She always responded to our emails and text messages… Read more ·  1

quickly. We are looking forward to work with rest of the team and hoping for the same experience during our home build. We appreciate the time and effort Umma and her team puts in and will recommend Achieve Homes to anyone anytime.

Would recommend Achieve Homes – From the start, we found the pricing to be fair and transparent. Everything in the inclusions list was itemised with individual pricing. It has been a pleasant experience working with Jad on our inclusions list and on the contract. Jad has gone above and beyond in promptly responding to our questions even when we have passed the sales stage. We… Read more ·  1

would like to thank Aditi for getting the building approval completed in a timely manner, despite it needed a few variations during the process.

We are pleased to see the build quality of our house and the overall finishing. Our construction supervisor, Dion Gablonski promptly responded to our questions and rectified any issue we raised. Despite some delays due to COVID, we are very pleased with Dion’s work and the services we received.

Wonderful experience so far – From the day we contacted Achieve Homes to enquire about our house and land package we were looked after by Jad on the sales team. Jad went above and beyond for us throughout the entire process of signing our contracts and choosing our inclusions. As a result we felt heard, appreciated, supported and are now very excited for our build to commence next year. Thank you Jad! Show details ·  1

Awesome experience – We had an amazing experience working with Jad. Ours being a custom home, he guided us through the various possibilities and provided us with enough input to make good decisions within our budget. Jad is the reason for us to finalize on Achieve Homes. We are happy about all the decisions and how the final design looks. Grateful to Jad for this. Show details ·  1