Achieve Homes

Achieve Homes

 Verified
4.5

82 reviews · Statistics

PositivevsNegative
89% · 738 · 10%

Build Stage
  • Pre-Construction (49)
  • Mid-Construction (11)
  • Post-Construction (22)
Customer Service
4.5 (73)
Site Admin
4.5 (42)
Timeliness
4.1 (52)
Structural Integrity
4.5 (27)
Plumbing & Waterproofing
4.5 (25)
Electrical & Lighting
4.7 (26)
Flooring
4.7 (26)
Transparency
4.4 (52)
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Reviews

82 reviews
Anonymous
Anonymous
  Verified

A builder who goes above and beyond

Achieve has been a pleasure to deal with throughout our build, from the initial selections to handover. In particular, our sales representative Jad, and site supervisor Chris, were fantastic to work with. They were honest, transparent and timely in all of our dealings, and treated us a people, not just another customer.

I particularly want to highlight the excellent work done by Chris at the the tail-end of our build. He worked above and beyond to resolve several significant issues (I emphasise that these were no fault of Achieve) to ensure we could get into our house as soon as possible. Thank you, Chris, for always being a pleasure to work with, and for your tireless work ethic and good humour. Show details

Timeliness
Plumbing & Waterproofing
Happy so far
Happy so farACTMawson 2607, ACT
  Verified
Transparency
Boydie
Boydie2 posts
  Verified
Achieve Homes
Achieve Homes   DM   
More

Hi Boydie, We're sorry to hear about your experience. We take your feedback seriously. Would you please private message us the property address so that we may look into this matter and then make contact with you.

Jamie W.
Jamie W.NSWSouth-Eastern Region, NSW
  Verified
Structural Integrity
Plumbing & Waterproofing
Achieve Homes
Achieve Homes   DM   
More

Hi Jamie We're sorry to hear about this experience. We take your feedback seriously and understand our team have been in contact with you during the week. Rest assured we are aware and working towards a positive outcome.

Irene
IrenePhillip2 posts
  Verified

They can indeed Achieve!

Despite the setbacks plaguing the construction industry at the moment, Achieve Homes did get us to the end and their workmanship was praised by other trades we sought post-construction. Our family home is lovely! Many thanks to Bernard, whose attention to detail is sharp and strives for perfection, and Pushkar, who worked patiently in the background to coordinate our build. We started with a budget and Achieve kept to it, not having blow outs in the price despite the pandemic and inflation. Show details
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Transparency
siva v.
siva v.2 posts
  Verified

Worst builders,No one taking responsibility for pending defects for more 3months now

Very very bad experience dealing with Achieve homes ACT Branch for the past 3 years.Still struggling to get work’s completed.Will never recommend this company to anyone.
Very poor response times and poor quality of work.No one is responding for 3 months now.
No one takes any responsibility ever right from the GM to site supervisors at ACT Branch.
House still leaking during rains.Pre handover and post handover jobs still not actioned for months. Show details
Structural Integrity
Flooring
J and S
J and S
  Verified

Good experience so far!

Overall Pre-construction experience was good. Change in Project Coordinator was not ideal, however Libin was very approachable and professional. Hoping to have a transparent and timely experience during construction. I would recommend Achieve Homes to anyone looking to build for the first time. Show details ·  1
Tegan
TeganNSWSouth-Eastern Region, NSW
  Verified
Achieve Homes
Achieve Homes   DM   
More

Hi Teagan, we are very sorry to hear about this experience and we take your feedback seriously. We’d like to further understand your comments and will have someone from the team reach out shortly.

BCS Canberra
BCS Canberra
  Verified

Outstanding, knowledgeable and patient support

We have been working through the design process for many months with Achieve. The process included clarification of ideas, modification of designs and consideration of options. Umma demonstrated outstanding patience, knowledge and understanding through it all. Without Umma's efforts we would not have gotten through. She's a goddess. Show details ·  1
Rob
Rob
  Verified

Very Knowledgeable and Helpful

The first stages of our new build was handled by Jad El-Husseini. Jad was extremely knowledgeable in all aspects of the build process and open about everything involved. He made the process easier to understand and to manage. Was always available to talk to and to answer any questions at all hours of the day, everyday. Would definitely work with Jad again. Show details ·  1
Leedia
LeediaACTWanniassa 2903, ACT
  Verified

An Amazing Start

Very pleased with the professionalism and timely communication by the Sales Team. Highly impressed with accurate & detail oriented presentation. We are very fortunate to have Umma as our consultant who went above and beyond her time to accommodate our requests and ready to listen to any of our queries. Show details ·  1
Rick n Jess
Rick n JessNSWSouth-Eastern Region, NSW
  Verified

Can't wait to be in our forever home!

Chris our supervisor has been an absolute dream and we were so happy when he took over the build. We had transparency, and he was always accommodating and ready to listen to any and all queries or concerns. The build has had its bumps mainly due to supply, weather and trade issues, Chris still gets it done and is hands on. Thanks we love our new home! Show details ·  1
Josh B.
Josh B.Australian Capital Territory
  Verified

A pleasure to work with

Solid experience with nothing really to complain about except the weather and covid. The site supervisor was a pleasure to work with he made sure we knew what was happening at each stage and why we were experiencing delays. Only improvements would be a more detail and guidance for first home buyers during the planning stage.

Update:
This review was initially submitted when key were handed over. Turns out both showers leaked and some of the gutters outside. The initial defect list took over 6 months to be rectified and in that time more defects were identified in that time. Show details ·  1

Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Jarrad and Alana
Jarrad and Alana
  Verified

I want to click 0 stars but that's not an option

We built last year and received our keys a year ago. It has been a horrible experience to say the least. To this day we still have defects needing to be rectified. We have also paid trades people to complete the outstanding works not completed by Achieve as per our contract. They refuse to refund our money even when they agreed to it. They have now stopped taking my calls and texts messages to complete outstanding cleaning and defects. I now have to waste my time with fair trading. DO NOT BUILD WITH ACHIEVE. Show details
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Achieve Homes
Achieve Homes   DM   
More
Nnaemeka M.
Nnaemeka M.VICGreater Melbourne (Inner), VIC
  Verified

Customer-focused, excellent service from 1st day

I loved how the site supervisor (s) explained details of the construction at every stage. Even when supply issues caused delay, they explained issues to me, answering my questions and providing updates. Generally, they cooperated with me and my private building inspector. Show details
Timeliness

Questions & Answers

John
John

I am building a house with achieve homes. Just wondering about the base price for double storey if anyone who has on the preliminary stage with achieve homes.

Sam L.
Sam L.  

Hi John yes I am at the prelim quote status. call me please

Details

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Contact info for Achieve Homes

Mon8:00 am - 5:00 pm
Tue8:00 am - 5:00 pm
Wed8:00 am - 5:00 pm
Thu8:00 am - 5:00 pm
Fri8:00 am - 5:00 pm
SatClosed
SunClosed

Extra Information

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