Dont ever sign up with ACN electric..It will cost u..
I sign up last June 2019 for this ACN click energy because of this agent who promised me that I will save a lot of money than my previous provider. For the next quarters I did notice that I was paying more than I have before..finally a few days ago I shop around and compare my actual bill with energy my old provider and they told me that I should have paid less than I need too and they notice that I dont a solar rebates rates on bill. I complained to click and I got a letter today that ACN did not actually put in a solar rates on my account an...d I would get a rebate of $212 for that quarte alone.. I got so upset coz I'm thinking how about the other quarters? I got ripoff because of the carelessness of agent who assisted me..I advice her what's happening and all she did was tell me to call click energy. She did not even do anything for me.. talking about ripping off customers. So lesson of the story dont ever sign up with acn. Their agent doesnt known what they're doing. No idea at all. It cost me and if I didnt shop around then I would still be paying more.
What electricty what service
The worst experience I've ever had been with ACN Click Energy for more than a year we were with them everything was good and when we started moving houses few days ago they told me to turn off electricty fuse box so they could connect it which i did so many times. Probably more than 10 times and still don't have electricty. It's been 4 days now and still nothing so unprofessional of them not helping their customers. Will be leaving the service tomorrow it's not on.
One of the best organisation to learn and earn at same time, better opportunity for ordinary people.
Click Energy, it take me 1 business days for installation and so great value for ordinary people without bargain and great email bills with no lock in contact and exit fee
The reviewer stated that an incentive was offered for this review
Be smart and stay away
Someone signed me up to this service without my permission (or signature). I never used anything from them yet still received a bill for over $600. I told them it was fraudulent and yet they continued to harass me for years. They then put a credit mark on my file. You can't call them to discuss it. They are a dodgy pyramid scheme.
Terrible customer and IBO experience
Wish could give 0 stars, it’s a trap, don’t get into it. End up signing up for it and transfer by Broadband and other utilities to it. ACN broadband is low speed and way more expensive.
Don’t become an IBO it’s a wastage is time and money. There is no returns at all. Stay away from ACN.
the best one thanks guys
when I started I was sceptical about the services but after a year I am so happy, well-done guys, very eficient and in terms of cost-benefit it is a very good option
The reviewer stated that an incentive was offered for this review
Get paid and save money on your electricity bills..AWESOME..
When I join ACN, thought it will not work but still joined to support my family member that were already on it. Managed to get paid within 30 days of my registration and profit. Really excited and helping my family and friends to have discount on their services (Gas and Electricity). I know there are people out there that are facing problems with ACN, only because there are other people who are not following company protocols and are taking advantage of ACN and are conducting their business in a unethical manner. Which gives the ACN company a bad name...STOP FORCING PEOPLE TO JOIN IF THEY DON'T WANT TO JOIN.. follow the company guidelines and stop RUIN IT FOR OTHERS...be professional pleaseeeee.
Just say no.
I got signed up by someone I actually looked up to once upon a time.
Got signed up, was intending to do it within a gradual period around my other work and training commitments, didn’t have a great deal of money or time at this point but still gave time to an opportunity.
I managed to succeed at first only slightly, I got family members on board to then have the money they made held back from them and me as I was told I had to pay this and that otherwise I would get fined.... maybe that’s why they don’t allow time for you to read any terms and ...
Physical threats, disgraceful service, very average products - Disgraceful, pathetic & expensive!!!!
I have been pushed & pushed by reps trying to get me involved in this business, have even been threatened on a public job board by different representatives of this company. Disgraceful behaviour & the company ACN Pacific won't return my calls or emails after I was physically & verbally threatened by one of there Independent Business Owners. The products they peddle are very average at best & the ACN company won't help if you have an issue.......seems they just want your money. $495 to join, so what you can save $5 or so a month. Give me a break ACN, the whole experience is woeful & I'd give a 0 star rating if possible.
- Verified customer
Could not help with internet at our new address, asked them to cancel internet. Kept charging us for internet, even after providing evidence of conversations that we requested it to be cancelled. They are still chasing money 2 years later and have threatened to put us on the blacklist. Had to pay to avoid this. DON'T EVER USE THIS COMPANY! They dont listen, customers are never put first. Dont get stuck with them because they never seem to let go of you once they have you!
Very unstable internet connection and slow
Join ACN with speed up to 54mbps but buffering during youtube. Very unstable internet connection! Evening download speed can be low as 0.05 mbps... tried to contact the tech support twice and said the were no prob.
The tech support ask me to record the speed in morning, afternoon, evening via speedtest.net and report to them. Then, they will send the tech guy...and if the tech guy found no problem, a fee of hundred of dollars is charged. I'm a victim of this company and still got 1.5 years contract!! please be aware!
Don't Waste You're Time With This Scam of a Company!
Terrible Internet service from Day one and it's progressively getting worse. How sad is it that I have to turn on my 4G just to have a stable connection while playing games or upload videos? It's an absolute joke of a company full of elitist money hungry scumbags.
- Verified customer
If the service is bad, why didn't you report it?
I can't understand why people are blaming the provider when our electricity all came from the same power grid. It is a price war out there. I have switched to Click Energy through ACN and I'm paying a monthly installment set for $130 per month, comparing to when I was with Mojo and Red Energy, where I used to pay more than $150 per month. The surprising thing happened when my second installment bill arrived, I received a 40% discount credit from the first monthly installment, so the amount due was $78.00 ! My third month actual read bill was only $93.99 because I had paid two months installment upfront, with a 40% discount. I'm very happy so I'm not sure what are the complaints here are about? Are you guys even real??
Why people blame this service
I was sick of trying all internet services of Telestra, Vodafone, dodo, iiNet,belong....for better and faster.
I was not happy with any of these. I was blaming the area where I live. 2 month ago my close friend helped me to connect ACN internet. My experience with ACN Internet is good. One day when I search google reviews of it then I found few people have blamed this service. I don’t other places but at my home it is the best one.
I recommend you guys why don’t you try and give a go. If not satisfied then don’t go ahead.
One of wosrt internet provider will not recommend to any one
I wish I can give less stars. Poor internet and telephone service. I was with tpg before and never had any problems. Believe me if you join this company you will be always on phone with them. The best answer comes from this company is to restart your modem . I got this new connection last month and bought their expensive modem thinking connection will work fine but it never happened . I choose 50 mbps plan as it was on promotion with one year contract. Just lodged complaint to tio to move back to my original provider that was tpg.
Don’t trust them all on their commission be alert
One of my friend he got another friend both laying
This and that they joined me $495 they say they will make the point they didn’t turn up yet they tell me get that phone line even they didn’t use it. I been there meeting all they put electricity tru ACN it’s terrible expensive coz all over commission I can’t recommend to anyone I will give them -10.
I have just had a nightmare experience with ACN . A work collegue of mine who has limited english and basically no understanding of what they were selling. He thought once you got the modem home you plugged it in and you had internet he didn't understand til I told him that you also had to 1 have an internet service connected and 2 an internet provider.He was signed up by a travelling sales rep from ACN going around to equally vulnerable people and ripping them off and on top of that getting them to fork out another $500 dollars from him and a...nother $500 from one of his friends as well to become so called Business owners. I have been twoing and froing for months to get him out of his contract of which I must add he has never had an internet connection in the first place. It wasn't until I let them know that I had sought legal advice and was told there would be a more than positive result because of the underhanded way in which these people were signed up. ACN have finally let my friend off for $49 mind you but I guess we will have to live with that. As for the Business owner thing That will be pursued if my friend wants to take it further which I hope he does. Please be careful of these reps travelling around they don't care who they sign up they get paid anyway. It is very upsetting to see hard working, trusting, kind and gentle people like my friend being scammed .
Questions & Answers
Is this a legal company or a pyramid (illegal) company?
Absolutely legitimate. www.acnpacific.com.au They provide great services with NBN, Click energy and Vodafone
I am not affiliated with ACN - only as a customer to support a friend who is an IBO.
I have NEVER had any issues with their services.
But seriously do you think Vodafone, Click Energy, Energy Australia and ADT Home Security (MAJOR providers) would partner with a company if it was an illegal scheme? I don't think so. ACN is a legit business. Before even becoming a customer I even researched it all...
I have just received a letter from Lock & Co. saying ACN Pacific owe me $231 from 2008. They are a holding co. and are insuring me the refund. I must of been an ACN customer? Can't remember back that far.
I would say it is a Scam from another party.
1: Search Lock and Co in Google. Only in the UK i could find.
2: Unless it was very late in 2008 it is past the 7 year deadline for the refund
3: If you have moved, or otherwise changed details since you thought you were a customer they would have to invest to try and find you, which for $231 of free money for them would not be in there interests.
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