ACN Pacific Energy

ACN Pacific Energy

 Verified
2.6

68 reviews · Statistics

PositivevsNegative
40% · 2741 · 60%

Transparency
2.7 (7)
Customer Service
2.6 (10)
Rates and Fees
2.8 (10)

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Reviews

68 reviews
Saving and laughing
Saving and laughingNSWSydney, NSW2 posts
 
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Maria Tua
Maria TuaNSWSydney, NSW15 posts
 
Mary
Mary
 

What electricty what service

The worst experience I've ever had been with ACN Click Energy for more than a year we were with them everything was good and when we started moving houses few days ago they told me to turn off electricty fuse box so they could connect it which i did so many times. Probably more than 10 times and still don't have electricty. It's been 4 days now and still nothing so unprofessional of them not helping their customers. Will be leaving the service tomorrow it's not on. Show details
San
San2 posts
  Fair Incentive

One of the best organisation to learn and earn at same time, better opportunity for ordinary people

Click Energy, it take me 1 business days for installation and so great value for ordinary people without bargain and great email bills with no lock in contact and exit fee Show details
Samantha
SamanthaVICGreater Melbourne (Metropolitan), VIC4 posts
 

Be smart and stay away

Someone signed me up to this service without my permission (or signature). I never used anything from them yet still received a bill for over $600. I told them it was fraudulent and yet they continued to harass me for years. They then put a credit mark on my file. You can't call them to discuss it. They are a dodgy pyramid scheme. Show details
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Mona
MonaVICGreater Melbourne (Outer), VIC3 posts
 

Terrible customer and IBO experience

Wish could give 0 stars, it’s a trap, don’t get into it. End up signing up for it and transfer by Broadband and other utilities to it. ACN broadband is low speed and way more expensive.

Don’t become an IBO it’s a wastage is time and money. There is no returns at all. Stay away from ACN.

Thanks Show details

David S.
David S.VICGreater Melbourne (Outer), VIC2 posts
  Fair Incentive

the best one thanks guys

when I started I was sceptical about the services but after a year I am so happy, well-done guys, very eficient and in terms of cost-benefit it is a very good option Show details
Patrick
PatrickVictoria4 posts
 

Get paid and save money on your electricity bills..AWESOME

When I join ACN, thought it will not work but still joined to support my family member that were already on it. Managed to get paid within 30 days of my registration and profit. Really excited and helping my family and friends to have discount on their services (Gas and Electricity). I know there are people out there that are facing problems with ACN, only because there are other people who are not following company protocols and are taking advantage of ACN and are conducting their business in a unethical manner. Which gives the ACN company a bad name...STOP FORCING PEOPLE TO JOIN IF THEY DON'T WANT TO JOIN.. follow the company guidelines and stop RUIN IT FOR OTHERS...be professional pleaseeeee. Show details
Brooke W
Brooke W3 posts
 
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Danny Boy
Danny BoyCaloundra West3 posts
 

Physical threats, disgraceful service, very average products - Disgraceful, pathetic & expensive!!!!

I have been pushed & pushed by reps trying to get me involved in this business, have even been threatened on a public job board by different representatives of this company. Disgraceful behaviour & the company ACN Pacific won't return my calls or emails after I was physically & verbally threatened by one of there Independent Business Owners. The products they peddle are very average at best & the ACN company won't help if you have an issue.......seems they just want your money. $495 to join, so what you can save $5 or so a month. Give me a break ACN, the whole experience is woeful & I'd give a 0 star rating if possible. Show details
Customer Service
Rates and Fees
Brobby123
Brobby123Brisbane
 

Terrible - horrible communication And horrible service

Absolutely terrible do not recommend. Hard to communicate, website login only works half the time do not recommend. It’s like talking to a robot when phoning the call centre glad I’m no longer with them

Tan
TanBayswater Nth
  Verified

TERRIBLE

Could not help with internet at our new address, asked them to cancel internet. Kept charging us for internet, even after providing evidence of conversations that we requested it to be cancelled. They are still chasing money 2 years later and have threatened to put us on the blacklist. Had to pay to avoid this. DON'T EVER USE THIS COMPANY! They dont listen, customers are never put first. Dont get stuck with them because they never seem to let go of you once they have you!

John
John
 

what a great company

I did not know what it was about and I thought it could be fraud. But then I knew the advantage that they have when working with recognized companies and I can earn money for this

Ryan
Ryan
 

Very unstable internet connection and slow

Join ACN with speed up to 54mbps but buffering during youtube. Very unstable internet connection! Evening download speed can be low as 0.05 mbps... tried to contact the tech support twice and said the were no prob.

The tech support ask me to record the speed in morning, afternoon, evening via speedtest.net and report to them. Then, they will send the tech guy...and if the tech guy found no problem, a fee of hundred of dollars is charged. I'm a victim of this company and still got 1.5 years contract!! please be aware!

Teddy J
Teddy J
 

Don't Waste You're Time With This Scam of a Company!

Terrible Internet service from Day one and it's progressively getting worse. How sad is it that I have to turn on my 4G just to have a stable connection while playing games or upload videos? It's an absolute joke of a company full of elitist money hungry scumbags.

Questions & Answers

Belinda R.
Belinda R.

Is it a Australian energy company

Saving and laughing
Saving and laughing  

Yes they now partner with Australian companies like MATE telco who has been around for 10 years. Alinta energy for 20 years. I can’t say who 3 years ago but I am using their services now and it’s all good. All service providers are the same

Chris Lako
Chris Lako

Will get refund of my $500.00 if registered with acn?

Lee
Lee  

Don't understand what you mean? For the electricity?

Andy
Andy

Is this a legal company or a pyramid (illegal) company?

Kevin
Kevin  

Absolutely legitimate. www.acnpacific.com.au They provide great services with NBN, Click energy and Vodafone

bella.
bella.  
Stewie G
Stewie G  

I'm thinking you are correct.. they only on sell everything else...

See all ACN Pacific Energy questions

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