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Adenbrook Homes NSW, Port Macquarie

Adenbrook Homes NSW, Port Macquarie

4.3 from 23 reviews · View Statistics

Reviews

4.3

23 reviews
  • Build Stage
  • Customer Service
    4.3 (19)
  • Site Admin
    4.4 (18)
  • Timeliness
    4.3 (18)
  • Structural Integrity
    4.4 (16)
  • Plumbing & Waterproofing
    4.3 (17)
  • Electrical & Lighting
    4.7 (17)
  • Flooring
    4.6 (17)
  • Transparency
    4.3 (13)
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Hilton P.
Hilton P.Mid North Coast, NSW

Terrible experience, would NOT recommend

published
Customer Service
Site Admin
Kade and Lindsay.
Kade and Lindsay.Mid North Coast, NSW

A wonderful experience.

published
Customer Service
Site Admin
2 comments
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Kade and Lindsay,
We are so glad to hear you had an outstanding experience with our Port Macquarie team.
Thank you for taking the time to leave a review. Wishing you the best in your new home.
Thank you, Adenbrook Homes

Kade and Lindsay.
Kade and Lindsay.
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Jay
Jay
  • 2 reviews
  • 1 like

Would definitely build again

published

Build was managed well, was built very quickly, when looking at plans to suit what we wanted we couldn’t find one to suit our block so adenbrook customised one we liked to make it work for us. Inclusions in home are second to none for price. Workmanship was pretty good. Only a few minor things we are waiting to have fixed, that have been delayed due to covid pandemic. Will update again soon

Customer Service
Site Admin
3 comments
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Jay
Jay

Still waiting for repairs. No communication from adenbrook in regards to when they will happen. Sent through numerous photos and still no response.

Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Jay, apologies for the delay. The team are working through a backlog of communications delayed due to Covid-19. We will follow up the team on your behalf on this matter and aim for a prompt resolution.
Thank you,
Adenbrook Homes

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Bryce
BryceMid North Coast, NSW

Highly Recommend

published

Adenbrook Homes recently completed a build of a 2 storey home for me and I could not recommend them enough. From the initial consultation with Belina to the day I was handed the keys everything was very smooth.
Brett and Kristie kept me up to date and very informed on how things were progressing during the build.
Julie was very helpful in helping me pick colours and designs.
The house was completed to a very high standard and came in on budget.
I would definitely build with Adenbrook again.

Customer Service
Site Admin
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
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Stress free exercise.

published

The whole building process was smooth and stress free. All the staff were helpful friendly and capable. The result was a very well constructed and presented home. Standard inclusions are of very good standard. Our house was finished ahead of time and on budget. We have no hesitation in recommending Adenbrook Port Macquarie to any prospective home builders.

Customer Service
Site Admin
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Congratulations Cox, we are so glad to hear you had an outstanding experience with our Port Macquarie team.
Thank you for taking the time to leave a review. Wishing you the best in your new home. :)
Adenbrook Homes

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Next

Wonderful!!!

published

Choosing our home was a breeze from Ange in the Display home to choosing our Colours with Jules!! The behind the scenes ladies where always available to answer any questions and keep us updated! The trades in site where easy to deal with even know after being in our home!

Customer Service
Site Admin
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Hi Tegan,
We are so glad to hear you had an outstanding experience with Angie and our Port Macquarie team.
Thank you for taking the time to leave a review. Wishing you the best in your new home. :)
Adenbrook Homes

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Alex and Bek
Alex and BekMid North Coast, NSW

We knew this was going to be the best Experience from day dot!

published
Customer Service
Site Admin
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Would build again with Adenbrook

published

Being my first home I built, Adenbrook made it so easy from the staff at the display home to the site managers and admin staff. No question was too hard and their patience was endless. Professional, prompt, supportive and knowledgeable. Would definitely build with Adenbrook again. I love my new home!

Customer Service
Site Admin
1 comment
Adenbrook Homes
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Ashleigh R.
Ashleigh R.Mid North Coast, NSW

Happy Customers!

published

We decided to build our first home with Adenbrook as we had friends who had done the same, and we couldn't be happier. From planning and design right throughout the build process everyone was fantastic to work with. Any questions or queries we had were addressed very quickly, and the service doesnt stop once the house is built. Thank you to all of the staff for making the process enjoyable and stress free. Highly recommended.

Customer Service
Site Admin
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
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Emily
EmilyMid North Coast, NSW

We would build with Adenbrook again

published

The sales team were fantastic and went out of their way to help us. We loved that we could customise our floor plan significantly. The team were able to come up with great solutions so thay we could fit in everything we wanted. All steps of the build was explained to us and went to plan. Post construction we were able to access prompt resolutions to any issues.

Build StagePost-Construction
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Amanda Gray
Amanda GrayMid North Coast, NSW

Excellent team and professional service

published

Our building experience with Adenbrook Port Macquarie was excellent from start to finish. Every person we dealt with along the way was professional and knowledgeable. The communication was fantastic and we always felt as though each person genuinely cared about working with us for a great result.
Any issues were resolved quickly and professionally and the ongoing care and follow up after handover has been really efficient.
I would not hesitate to recommend Adenbrook Port Macquarie to anyone planning to build a new home.

Customer Service
Site Admin
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Bel
BelMid North Coast, NSW
  • 3 reviews

We love our new home

published

The team at Adenbrook Port Macquarie were professional, dedicated and helpful from start to finish. Belina was instrumental in helping us choose the plan that worked best for us. Julie was so helpful in our colour appointments & Brett and the trades went above and beyond to get us in fast.

Customer Service
Site Admin
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes

Thanks Bel for leaving us such a positive review, we appreciate you taking the time to let us know what you enjoyed about your build journey. Congratulations on your Adenbrook Home and we wish you all the best for the future.

Fedup
FedupMid North Coast, NSW

A nightmare experience!

published

I would not advise anyone to deal with the Port Macquarie Adenbrook outfit. They have cost me 3 years of my life, and in excess of $10,000 in legal costs in trying to have them rectify their bad workmanship - and install mandatory aspects of my house that are missing - when I requested rectification, Adenbrook threatened me, and refused to install them. They won't fix anything that involves more than waving around a tube of no-gaps!

Customer Service
Site Admin
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
Keith Vernon
Keith VernonMid North Coast, NSW

Unsolicited feedback on a great build experience.

published
Customer Service
Site Admin
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Michael Pearson
Michael PearsonMid North Coast, NSW
  • 2 reviews

Beautiful Home Great Builder By Michael Janice 18/04/2019

published
Customer Service
Site Admin
1 comment
Adenbrook Homes
Adenbrook Homes ..Adenbrook Homes
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