good price & good customer service
Love this website. It always got discount with really good price of the skincare or cosmetic product I look for. Customer service is really awesome, they are much more better than the other ones in store. They pay attention & patient on what u really looking for, & give u a really good recommendation of what suitable for u with ur budget. Great online experience. & they always shipped very fast with little surprise(free samples or gifts or voucher).
Best online beauty store!
I have been shopping with Adore for around 1 year and am always happy with the products and service they offer. Adore always have great promotions, good product selection and most importantly fast and consistent shipping.
Customer service is exceptional and its just a really easy hassle free experience. Thank you Adore xx
Consistent 5Star service
A consistent and wonderful service. Great range of products. Quick and efficient service.
I live in a remote part of Western Australia and delivery from Adore Beauty of items never fails; 5 days from payment to being at my post office box awaiting collection and that includes a weekend. Due to living in a remote area I order a lot of things online and generally I allow 10 business days for it to get here, but not from Adore Beauty. They have a great range of products and have never failed with delivery.
A wonderful company that is consistent withe delivering on time every time.
Thanks to this great company for making online ordering to remote areas an easy and quick process.
Love the products and great customer service
The website it user friendly,
My product is always available
I order it one day and it is delivered the next!
Parcel comes with complimentary goodies!
Staff are particularly friendly, helpful and professional
Thank you Adore Beauty
- Verified customer
Great Products! Great Prices!
Website easy to use. They stocked every product I like. Much cheaper than the shops. Free delivery if you spend over a certain amount. Received my order within 2 days and I live in a regional area so really impressed. Received some free sample surprises too!
Ive spent thousands over the years or orders from convenience. But if you have a genuine minor issue they are rude and unhelpful with wanting to help fix their mistake.
It is worth shopping around at other stores for better service and cheaper prices.
Amazing products and probably the best company to deal with
Items were delivered overnight and option to deliver after hours was great. Products the best and so were the free samples. Highly recommend adore beauty for online shopping. Thank you
I just love Adore Beauty!
Website is very informative and super easy to use, the range of products available is amazing! And amazing price!! The quality is also amazing.
Shipping is super fast! Even on weekends they continue to put your order together! I just love shopping on adore beauty!! You also get a gift when you spend money!! Cant get much better!
Takes no ownership
I placed an order for $148 NZD, to which I received a letter from NZ customs to say I have to pay tax, as Adore Beauty had declared my $148 NZD package for a $720 AUD package. When I contacted them, they took zero ownership and told me to deal with customs when it was their own mistake.
Do NOT recommend using them ever!!!
I love it!
Wide range of quality products , most with a fair market price, fast delivery , and I love their system of providing fee samples so you can try new things! That's honestly something that differentiated them from the other sites when I was choosing.
- Verified customer
Wonderful and super-responsive service!
This was my first time using the Adore Beauty site and am seriously impressed. I live overseas and so had to time my purchase with my short visit back in Oz. The site was easy to navigate, the range of products was excellent, and the postage service! Let me tell you -- the parcel came so quickly, was easily trackable, and was packed so well. The bonus Tim Tam!! Much appreciated as I haven't had one in YEARS! There was an error in packing so I was missing one of the products that I ordered. Contacted the Adore Beauty crew and Chai (my customer s...ervice advisor) handled it like an absolute champion. Such a fast response it made my head spin. Chai had the missing item sent out immediately and I received it within a couple of days. This has been the best customer service experience I have had in...I can't remember since when! You've got my heart! Thank you, guys!
What an amazing company
Not only was the product I ordered perfect, the purchase process extremely easy and the delivery quick, when I opened up my box I found that they had included a little Tim tam packet inside. I had been having such a bad day and this small little bonus completely brightened up my entire day. Little things like this gives me no doubt that I will be shopping here for everything from now on.
Ive been ordering for 2 years now and every time the experience is so satisfying.
The time frame in which my orders arrive is so impressive. I ordered at 5pm and by 11am it was here.
Ive never had an issue with Adore Beauty, and I thank you all for your hard work and consistency in providing the best service to your customers.
My packages always arrive in perfect condition, nothing is ever broken and everything is wrapped very well.
The Tim tam is my weakness but I appreciate you giving an extra gift as a thank you. Plus the samples is so generous. Im so grateful for that.
I will always recommend this store to everyone I know and will continue to be a loyal member!
Thank you Adore Beauty!
I ordered a Babyliss Pro rotating brush styler on Tuesday just after nine, and my parcel was delivered (having travelled interstate) less than 24 hours later. Feeling spoilt as online orders usually take a week.
My first order with Adore Beauty, Clinique Dramatically Different Moisturising Lotion, was speedily and professionally dispatched. Thank you for getting this old favourite to me in two days. I'll be back
The reviewer stated that an incentive was offered for this review
After years on neglecting my skin I was wanting to get into a good skin routine and look into products. Adore Beauty has been nothing but fabulous. I contacted them via the online chat as well as a couple of emails for product advice and how to use and must say the customer service is amazing. They were always quick to respond, happy to help and great for advice. Since my contact I did place an order which came promptly and I couldn't be happier. Highly recommend Adore Beauty.
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Questions & Answers
I don't understand how you get such I wide verity great products..As some of the brands state they only sell from there website.
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