Reviewer Photos & Videos
Customer Service 2nd to none
I have placed quite a few orders with Adore Beauty and they never cease to amaze me on how efficient, friendly and helpful they are, their customer service never waivers. Highly recommend this wonderful company.
Ordered $420 worth of Mac products and received 2 free samples - Dermatologica - precleanse sample a bobbi brown sample (I GAVE TO A FRIEND) and a neat Thalgo cooling cream that smells absolutely devine! AND a pet circle voucher i can redeem and get 15 bucks off my first order. So YES I AM definitlely impressed by adore beauty and will definitely be shopping here again in the near future, also express shipping as promised and I can't wait to receive some more neat surprises on my next purchase.
Always excellent service and fast delivery
I’ve been shopping with these guys for years and have never had a problem. The delivery is always fast and the products are well priced and well packaged. You usually get a Tim tam or a chocolate in the box also which is sweet.
The reviewer stated that an incentive was offered for this review
My go to online shop for skincare and make up!
I absolutely love these guys. Always next day delivery, free samples and the best priced products! I have ordered from them sooo many times and never disappointed with the products!
Placed an order online and received my items the following day! Excellent service. My package was exactly what I’d hoped for and the little treat was just a gorgeous add in. I am a extremely happy customer - thanks adore beauty x
Happy first time buyer :)
The websites so easy to navigate and offers products that are hard to find in Aus, deals such as free samples, free shipping, and I had the best surprise finding a Tim Tam in my package. I was expecting shipping delays due to COVID but it only took two business days which I'm so happy about. I'll definitely buy from Adore Beauty again!
Great prompt service
With delay issues caused by COVID I was expecting delays. Placed an order for product on Sunday afternoon. Confirmation received immediately. Product turned up on Tuesday as promised.
Great site to navigate .
First time buyer Fast Delivery
Got Evelen shampoo and conditioner and also coco and eve mask , everything is so easy to find on the store and to securely check out and I chose the normal shipping , and by next morning It had arrived ! Super fast !! Which I didn’t expect to be honest
Love Adore Beauty!
The website was so easy to navigate, with so many reviews I was able to find what products I needed and get help from other consumers. I've ordered twice, once with express shipping and once with standard shipping, both came so quick and it was free for both orders. Came in recyclable paper/box and with extra goodies inside. Also, great update emails from Adore and AusPost, so I knew the delivery updates the whole time. My products were great, would recommend to all my friends as it was so convenient. 100/10!
ALWAYS fast, effective service
The best thing about Adore Beauty is the great range of products, the comprehensive product descriptions and advice provided, and the fast effective service. I can always rely on them to get products to me quickly. The free samples are a great help in trying unfamiliar products, too.
BEST website for all your beauty needs
I always use adore beauty. The shipping is super quick, you always get a great price and all the free goodies are so great. I've bought like 3 of the free goodies I got with other purchases because they were so great.
Always great prices and delivery
Really easy to find all the products I use and new products with reviews with Adore Beauty. Before buying I check other sites and the prices are either better or comparable. Bonus fast delivery and always get great free samples!
Always a great experience.
I have never had a bad experience with Adore Beauty. Great selection of products, decent prices, and easy to navigate website. Very generous with free samples as well. Always quick delivery, even during COVID-19. Highly recommended.
Above and beyond customer service
A few weeks ago I placed an order with adore beauty that was supposed to come with free a free sample bag for Clinique, it was quite a large sample bag so I was more than happy to place a larger than usual order to receive a few extra freebies! Unfortunately it was right at the peak of Covid and my samples never made it into my package-considering the immense pressure our online retailers have been under I didn’t bother to chase it up as there a definitely bigger problems in the world. I had long forgotten about this until much to my surprise ...I received a lovely email apologising for the mistake and have had my samples express posted to my door free of charge. I am so thankful for the time and effort your customer service has put into making sure every order is perfect and accounted for <3
Questions & Answers
I don't understand how you get such I wide verity great products..As some of the brands state they only sell from there website.
If i placed my order on Monday and I live in Canberra, will my parcel be delivered by Friday with normal shipping?
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