- <10 minutes
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- <1 hour
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- 3+ months
Received notification that being a member I could obtain a 10% discount on car insurance. After completing required questionnaire found AHM was $250 more expensive than my current insurer. Show details
Reviews with attachments
Long term customer. Assessed that 'Pay as you go' was better option for the new car. Windscreen the only option needed. Dealer provided roadside assistance. Show details · 1
I had a car collision on Sunday afternoon. I lodged a claim online 15mins after incident. I called them but the number i found online went to other insurer(132818). I call the number listed on my policy 1300518049 but since yesterday until now i could not reach them. I called the emergency number (+61) 2 4062 8737 could reach a staff… Read more
after 28 minutes and called 134246 was given by another but i could not reach anyone. I wam writing a review to see if anyone has the same issue like me and if anyone know how to contact them, please. I have sent them an email but no reply.
Hi My Anh Vu Thanh, Thank you for raising your review… Read more
Latest follow-ups
I changed to ahm car insurance because my health insurance is with them. The value is better owing to the sliding insurance cost depending on the projected number of kms to be driven during a year. It was easy to do. Show details · 1
Follow-up · RE: Q1. The sign up was easy as was the filling out of the form. Q2 I believe that there is travel insurance available but have not used it yet Q3. I have found customer service good re communicating about refunds or any questions
Follow-up · The actual claim for a small accident was very thorough and tedious. I had opted for a specific number of km per year - a projected estimate as the insurance is on a sliding scale. I had been overseas so opted for lower km. I was about 90 km over… Read more
Value fir money – I’ve chosen AHM for my car insurance this coming year because a 10% reduction in premiums was offered for existing health insurance customers. The value was better anyway than my previous insurer. Show details · 1
Follow-up · I’m still happy with my AHM car insurance. Fortunately I’m had no reason to use it this last year but I’m happy to stay with them
Positive reviews
Ive had AHM car comprehensive for 2 years now. I made claims on hail damage and towing. Both times the situation was sorted extremely quickly and efficiently. The people on the call centre too are nice without faking suck up tone. To the point, assertive and get the job done. Highly recommend AHM if you're like me and always think these companies… Read more · 1
try to scam you/make your life hard when you actually need to make a claim. Couldn't be happier with the service I''be had 10/10
Easy to understand. I’ve been with AHM for a while now. It’s very price competitive. I haven’t made a claim yet but feel confident that it should not be difficult. Show details · 1
Good product value for money not complicated easy to navigate product Show details · 1
Negative reviews
13+ years as AHM customer (Home, Car, Health) I was happy with AHM .... Until I had to make a claim for my 2008 car, which had a dents and scratches from a minor collision with an object in the parking lot. They wrote off the car (declared it a total loss due to repair costs) and canceled my policy. I received an email saying my policy had… Read more
been canceled, even though I had sent them an email asking them to cancel the claim as I was ready to fix the car at independant bodyshop.
Fun fact: I got a few quotes from independent painters who said it would cost $1,400-1600 to fix.
Now they are offering me about 3.5 K for and want to tow it away, just because paint damage, the car in a good condition and probably will drive another 5-10 years.
Most likely I will be canceling all my other insurance policies with them and move to another company with a better customer service.
Update, at the end AHM honored the aggrement and I was able to keep the car and re-paint it, after… Read more
My insurace is not connected to my app i do not know whty. No options to connect it too. Show details
Hi, Thank you for your review. AHM Car insurance is not… Read more
AHM is the worst claim experience I ever had. Do not recommend to anyone. Show details
Thank you for taking the time to leave your review. We are… Read more
Recent reviews
Was not happy that I couldn't contact AHM after 3pm WA time. The person I spoke to the next morning wasn't phased at all. She was very helpful and sorted out my queries. Show details · 1
Find out how ahm Comprehensive Car Insurance compares to other Car Insurance
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I did the purchase online. I found navigating the process was relatively simple. After purchase, I received correspondence with the certificate of insurance and policy document. Therefore, I am very satisfied with the fully computer-assisted purchase. Show details · 1
Online system was very easy to use; great price, much cheaper than others!! Show details · 1
After numerous quotes from other companies we chose AHM. Service was brilliant. Pricing very competitive and customer service was outstanding. Show details · 1
An easy exercise to renew my car insurance. The price is still competitive. Been with AHM for several years now. Show details · 1
I have only had comprehensive insurance with ahm for one year purchasing a new car and getting the new insurance was easy and I believe good value Show details · 1
well priced with extra and ahm has a good website access for customers Show details · 1
Great price, very competitive and easy website to follow, very happy Show details · 1
Setting up my car insurance is quick & easy all done online Show details · 1
Sublime Service. Thank you Medibank & AHM you have taken care of my family. Show details · 1
Find out how ahm Comprehensive Car Insurance compares to other Car Insurance
Know better, choose better.
Very good rate and excellent communication. Staff were very helpful. Show details · 1
Easy to organise, competitive pricing. Was also very easy to edit policy to change number plates from standard to personalized. Show details · 1
I was very impressed with the whole procedure. The answers were easy and the result was excellent. My premiums are now less expensive than my previous provider and include road service where it was an extra before Show details · 1
Just a better all-round comprehensive package than anyone else, OK ! Show details · 1
Every staff member that I have dealt with through my car accident has been fantastic!! Including the hire car company (I have 10 day car hire if I have an accident). Excellent service Show details · 1
So far, so good. Proof is always when one needs to claim but touch wood..... Current AHM Health member. Show details · 1
Haven't had to claim anything yet .. was a bit unhappy with how much my car insurance has gone up Show details · 1
Policy was good and competitive, I will give a go for 12 maths and see. Show details · 1
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