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Part of ahm Car Insurance 4.2 
ahm Comprehensive Car Insurance

ahm Comprehensive Car Insurance

 Verifiedahm.com.au
ahm Comprehensive Car Insurance
4.3

265 reviews

Positive vs Negative
84%5%11%
Claim Resolution Time
  • <10 minutes
  •  · 
  • <1 hour
  •  · 
  • <1 day
  •  · 
  • <1 week
  •  · 
  • 1-2 weeks
  •  · 
  • 3-4 weeks
  •  · 
  • 1-2 months
  •  · 
  • 3+ months
Claim ApprovedYes · No
Transparency ?
4.2
Customer Service
4.2
Value for Money
4.2
5  Ruby  · Super easy to get my policy sorted & very straight forward!
5  Jorj  · Very happy with the assistance of staff in obtaining a better policy for what we required.
5  graham  · Great insurance policy comprehensive plenty of options to add and remove items. Highly recommend
5  Trevor Overland  · No fuss product. Well priced. Easy to use on line platform.
5  Colin  · I liked the pay as you drive option as we only do low milage
5  Robert C  · Good value cover with road side assistance included, compared to some quotes from other providers.
Meena
Meena WA 2 posts
   Comprehensive

Received notification that being a member I could obtain a 10% discount on car insurance. After completing required questionnaire found AHM was $250 more expensive than my current insurer. Show details

ahm
ahm    

Thanks for taking the time to leave us a review. We accept… Read more

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Reviews with attachments

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Gordon
Gordon VIC 3 posts
   Verified  Comprehensive

Long term customer. Assessed that 'Pay as you go' was better option for the new car. Windscreen the only option needed. Dealer provided roadside assistance. Show details ·  1

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My Anh Vu Thanh
My Anh Vu Thanh SA 8 posts
   Verified  Comprehensive

I had a car collision on Sunday afternoon. I lodged a claim online 15mins after incident. I called them but the number i found online went to other insurer(132818). I call the number listed on my policy 1300518049 but since yesterday until now i could not reach them. I called the emergency number (+61) 2 4062 8737 could reach a staff… Read more

after 28 minutes and called 134246 was given by another but i could not reach anyone. I wam writing a review to see if anyone has the same issue like me and if anyone know how to contact them, please. I have sent them an email but no reply.

ahm
ahm    

Hi My Anh Vu Thanh, Thank you for raising your review… Read more

Latest follow-ups

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AMC
AMC 3 posts
   Verified  Comprehensive

I changed to ahm car insurance because my health insurance is with them. The value is better owing to the sliding insurance cost depending on the projected number of kms to be driven during a year. It was easy to do. Show details ·  1

 Follow-up  · RE: Q1. The sign up was easy as was the filling out of the form. Q2 I believe that there is travel insurance available but have not used it yet Q3. I have found customer service good re communicating about refunds or any questions

 Follow-up  · The actual claim for a small accident was very thorough and tedious. I had opted for a specific number of km per year - a projected estimate as the insurance is on a sliding scale. I had been overseas so opted for lower km. I was about 90 km over… Read more

Alia Barton
Alia Barton 2 posts
   Comprehensive

Value fir money – I’ve chosen AHM for my car insurance this coming year because a 10% reduction in premiums was offered for existing health insurance customers. The value was better anyway than my previous insurer. Show details ·  1

 Follow-up  · I’m still happy with my AHM car insurance. Fortunately I’m had no reason to use it this last year but I’m happy to stay with them

Positive reviews

Rohan
Rohan QLD
   Comprehensive

Ive had AHM car comprehensive for 2 years now. I made claims on hail damage and towing. Both times the situation was sorted extremely quickly and efficiently. The people on the call centre too are nice without faking suck up tone. To the point, assertive and get the job done. Highly recommend AHM if you're like me and always think these companies… Read more ·  1

try to scam you/make your life hard when you actually need to make a claim. Couldn't be happier with the service I''be had 10/10

MaryS
MaryS QLD 4 posts
   Verified  Comprehensive

Easy to understand. I’ve been with AHM for a while now. It’s very price competitive. I haven’t made a claim yet but feel confident that it should not be difficult. Show details ·  1

Adi
Adi WA
   Comprehensive

Good product value for money not complicated easy to navigate product Show details ·  1

Negative reviews

D G.
D G. Victoria 2 posts
   Comprehensive

13+ years as AHM customer (Home, Car, Health) I was happy with AHM .... Until I had to make a claim for my 2008 car, which had a dents and scratches from a minor collision with an object in the parking lot. They wrote off the car (declared it a total loss due to repair costs) and canceled my policy. I received an email saying my policy had… Read more

been canceled, even though I had sent them an email asking them to cancel the claim as I was ready to fix the car at independant bodyshop.

Fun fact: I got a few quotes from independent painters who said it would cost $1,400-1600 to fix.

Now they are offering me about 3.5 K for and want to tow it away, just because paint damage, the car in a good condition and probably will drive another 5-10 years.

Most likely I will be canceling all my other insurance policies with them and move to another company with a better customer service.

D G.
D G.   

Update, at the end AHM honored the aggrement and I was able to keep the car and re-paint it, after… Read more

renz.raymart27
renz.raymart27 SA
   Fair Incentive  Verified  Comprehensive

My insurace is not connected to my app i do not know whty. No options to connect it too. Show details

ahm
ahm    

Hi, Thank you for your review. AHM Car insurance is not… Read more

tenggeaus
tenggeaus VIC
   Comprehensive

AHM is the worst claim experience I ever had. Do not recommend to anyone. Show details

ahm
ahm    

Thank you for taking the time to leave your review. We are… Read more

Recent reviews

Anthony T.
Anthony T. WA 3 posts
   Verified  Comprehensive

Was not happy that I couldn't contact AHM after 3pm WA time. The person I spoke to the next morning wasn't phased at all. She was very helpful and sorted out my queries. Show details ·  1

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Aurora B.
Aurora B. VIC
   Verified  Comprehensive

I did the purchase online. I found navigating the process was relatively simple. After purchase, I received correspondence with the certificate of insurance and policy document. Therefore, I am very satisfied with the fully computer-assisted purchase. Show details ·  1

DominiqueF
DominiqueF NSW 3 posts
   Verified  Comprehensive

Online system was very easy to use; great price, much cheaper than others!! Show details ·  1

Roogirl48
Roogirl48 SA 3 posts
   Verified  Comprehensive

After numerous quotes from other companies we chose AHM. Service was brilliant. Pricing very competitive and customer service was outstanding. Show details ·  1

Russell Macdonald
Russell Macdonald QLD 6 posts
   Verified  Comprehensive

An easy exercise to renew my car insurance. The price is still competitive. Been with AHM for several years now. Show details ·  1

Michael Pullinger
Michael Pullinger Western Australia 2 posts
   Verified  Comprehensive

I have only had comprehensive insurance with ahm for one year purchasing a new car and getting the new insurance was easy and I believe good value Show details ·  1

Simon M.
Simon M. 4 posts
   Verified  Comprehensive

well priced with extra and ahm has a good website access for customers Show details ·  1

Jane
Jane NSW 4 posts
   Verified  Comprehensive

Great price, very competitive and easy website to follow, very happy Show details ·  1

Jeremy W.
Jeremy W. WA 3 posts
   Verified  Comprehensive

Setting up my car insurance is quick & easy all done online Show details ·  1

Leon Leona
Leon Leona
   Verified  Comprehensive

Sublime Service. Thank you Medibank & AHM you have taken care of my family. Show details ·  1

Find out how ahm Comprehensive Car Insurance compares to other Car Insurance

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No not displaying
No not displaying VIC 2 posts
   Verified  Comprehensive

Very good rate and excellent communication. Staff were very helpful. Show details ·  1

Nikki
Nikki
   Verified  Comprehensive

Easy to organise, competitive pricing. Was also very easy to edit policy to change number plates from standard to personalized. Show details ·  1

Kerry
Kerry NSW 3 posts
   Verified  Comprehensive

I was very impressed with the whole procedure. The answers were easy and the result was excellent. My premiums are now less expensive than my previous provider and include road service where it was an extra before Show details ·  1

Bobby B
Bobby B WA 3 posts
   Verified  Comprehensive

Just a better all-round comprehensive package than anyone else, OK ! Show details ·  1

Deb P.
Deb P. 2 posts
   Verified  Comprehensive

Every staff member that I have dealt with through my car accident has been fantastic!! Including the hire car company (I have 10 day car hire if I have an accident). Excellent service Show details ·  1

Phil
Phil
   Verified  Comprehensive

So far, so good. Proof is always when one needs to claim but touch wood..... Current AHM Health member. Show details ·  1

Kylie D
Kylie D 2 posts
   Verified  Comprehensive

Haven't had to claim anything yet .. was a bit unhappy with how much my car insurance has gone up Show details ·  1

Len
Len South Australia 3 posts
   Verified  Comprehensive

Policy was good and competitive, I will give a go for 12 maths and see. Show details ·  1

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