ALDI Bauhn 4k UHD TV 2020 Models Questions & Answers

Probably. Read the manual. If nothing in mamual then no.

Hi Ray, Thanks for your enquiry. This model of Bauhn TV has no Bluetooth function. Should you have any further queries, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you. Regards, Tempo

Thanks

Hi Sue, Thank you for your enquiry. Please provide the following information so we can check if a software update is available: • Model Number: • Serial Number: • Fault: Alternatively, please don’t hesitate to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm for further assistance.

Regards, Tempo

Model No-ATV65UHD-0420 Serial No-S/N 0820 Barcode-1516202938

TV won't get reception, it says it needs software to be updated but it doesn't say how. Thanks Sue C

Hi Sue, Upon checking, your TV model doesn't need a software update since it isn't a Smart TV. Do you have an external device connected such as set-top box? If so, it's your external device that needs the update.

If you do need any further assistance, please don’t hesitate to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm.

Regards, Tempo

Sean. My 75" has bluetooth. Check the box or manual. It should be there for you.

Hi Sean, Thank you for your enquiry. For ATV65UHDS model, we regret to inform you that it has no bluetooth function. If you have further questions or need an assistance, feel free to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm.

Regards, Tempo

?

Hi Thomas, Thanks for your enquiry. Unfortunately, increasing icons on TV screen isn't possible for Bauhn TVs. If you do need any further assistance, please don’t hesitate to contact us on 1300 002 534 on Monday to Saturday 8:30am – 6pm.

Regards, Tempo

I am sorry,but I can not give you an answer,as I did not watch any of the stations that you mentioned,I only watced the News and ACA (that was the only free 2 air that i wathced),I mainly watched DVD's and old classics from you Tube,which I had no problems with.

I have the exact same problem as Carol T. I've tried a factory reset of the TV and this hasn't fixed the issue. The software for my TV is also up to date, and HBB TV is enabled. Apparently Freeview UK has made some changes to their service in recent days and I'm wondering if Freeview Australia have done the same thing too. Perhaps Bauhn is waiting on a software update from Freeview?

Kylie, I too did a factory reset and it did not work either. My Bauhn TV said the software was up to date so no problems there. Perhaps you are correct and that Bauhn need to do a software update to allow this model TV have the ability to support Freeview and the streaming services of all the Free to Air stations I mentioned in my initial statement. Let's hope someone from Bauhn/Tempo will answer our concerns.

I'm having the same problem. Works fine on our other tvs

Update for Kylie and Greg W I contacted Bauhn/Tempo on 1300 886 649 and discussed my TV problem. They have sent me an email stating that the software on that model TV is up to date and they do not know why I can't use those functions on the TV. They advised me to contact Install and Fix on 1300 373 993 and arrange for a local repairer to have a look at the TV as they believe it must be an internal problem. I am not happy with this as I do not understand how it could be when the internet/wifi connection is good, Netflix and Amazon etc all work and the TV is less than 2 years old. I will contact Install and Fix and at least ask their opinion. I don't feel like paying big money to get it repaired so there might be one Bauhn TV on the scrap heap. Love Aldi and their products, but this time feel let down and disappointed.

Update for Carol T and Greg W I contacted Freeview via their online support form and their response was: "We have checked the make and model of your TV and it is not Freeview certified. Please note that if you have been able to access Freeview previously, technical issues can arise in uncertified TV's when we roll out new updates. Our technical team is unable to help you with any technical issues, please contact your TV manufacturer for further assistance."

I then contacted Tempo customer support and they emailed me to say there's no software update available. I contacted them again and they're now sending out a new remote control as they think the red and green buttons may not be working. I'll report back once the new remote control arrives, but I strongly suspect this won't fix the problem - from the sounds of things, Freeview have recently rolled out a new update and have suddenly decided that Baunh TVs aren't eligible for the required software updates.

Am really unhappy about this whole situation, especially since our TV is only 6 months old and now no longer has the functionality for which it was purchased.

Thank you Kylie. Look forward to hearing from you when the new remote arrives. Let's hope that it solves the problem, but like you, I think it won't unfortunately. Thanks again for the update. :)

Another update for Carol T and Greg W The new remote has arrived and unsurprisingly the problem still remains. I immediately contacted Tempo customer support and after being put on hold for a long time, they informed me that Freeview no longer provides support for Bauhn TVs. They said from now on, the only way to access Freeview on a Bauhn TV is to use a screencasting device such as a Google Chromecast.

Having had a 'dumb' TV prior to this purchase, part of the appeal of this Bauhn TV was being able to get rid of our Chromecast and just use the TV remote to access catch-up TV, Netflix and free-to-air channels at the press of a button. I can imagine a lot of other consumers will be very annoyed at the prospect of having to pay for another device in order to access content which was freely and readily available on Bauhn TVs prior to July.

Update for Kylie and Greg W. Thank you Kylie for the update. Thought that might be the problem and am very annoyed and unhappy about this TV not having access to this content. Did not expect a 2020/21 TV to be so inept as I too bought it thinking it would suit all those streaming services that are free to air. Very disappointed in Bauhn and Aldi and I am usually a champion of all things sold by Aldi.

Hi Mmp,

We definitely can help, contact TEMPO Australia, quote your model, and request a new remote.

You can either email or call us.

Email: Info@tempo.org Tel: 1300 002 534 (Monday to Saturday 8:30am – 6pm)

outputs

It's worthless now it's wet on the back of my ute about to be thrown to the tip

As per the majority of TV'S today, it has range of output ports available. USB, HDMI etc

I can send you them for $50 bucks

yes it is