ALDI Bauhn Smart Watch Questions & Answers

Hi mandie.3sherlock! The Bauhn Smart Watch model AFTWS-0425R does not have a blood pressure monitoring feature.

Should you have any further questions, please contact us on 1300 886 649. Kind Regards, Tempo

Hi Carol,

Thanks for contacting us.

Here is the information regarding the battery: Built-In Battery Li-ion 3.7V 200mAh

If you have any further questions, feel free to contact us at 1300 886 649 or email info@tempo.org.

Regards, Tempo

Hi there. Thanks for telling me the capacity of the battery required my basic question remains, which is can the watch be opened by a experienced Engineer such as myself (and if so how) so that I can change the battery and also, where can I get a suitable replacement battery?

regards

[Name Removed]

Hi Carol,

Please be advised that it will void the warranty. Also, unfortunately, replacement battery is not available.

If you have any further questions, feel free to contact us at 1300 886 649 or email info@tempo.org.

Regards, Tempo

My watch is more than 12 months old so presumably the warranty no longer applies. So can you still tell me how to open the watch using presumably by using a sharp edged instrument levered under the sides of the front or back? If I can open it I can probably source a suitable battery.

Hi Carol, Unfortunately, since this item is not serviceable, we do not have instructions for removing the backdoor of the smartwatch. If you have any further questions, feel free to contact us at 1300 886 649 or email info@tempo.org.

Regards, Tempo

Model AAMFT-0124

We got the same model 2 days ago, also can't pair for the same reason. Bluetooth in all of our phones cannot see it at all.

Also the same model, having the same problem. Not showing up in the Keep Health App at all either :(

I had the same problem. Called the support number and they said to uninstall the app, turn off the watch then reinstall the app before turning the tracker back on. You must have the app installed before you turn the tracker on. I did this and it worked! If it still doesn't work for you they said return it to Aldi for a refund or a new one :)

Thank you so much! This now has mine working too!

Is that GloryFit App ? for Model AAMFT-0124

Hi Alekhya,

AAMFT-0124 uses "Keep Health" Application. Should you need further assistance, you can contact our After Sales Support Team at 1300 002 534 on Monday to Saturday 8:30 am – 6:00 pm.

Regards,

Tempo

Same watch, same problem, but Gabrielle's solution didn't work for me. Edit: actually, once I skip all the account creation stuff it did work :-)

Hi Catherine C, We're sorry to hear that you are having an issue with the watch. You may watch the video on the link below that will guide you on how to set it up: external link  Should you have any further queries, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you.

Regards,

Tempo

Hi Jenni, Since we are unable to attach photos here, kindly send us an email to info@tempo.org with this information especially the model number of the watch so we can send you instructions on how to set this up. We'll include some photos so you can have a clear picture.

Should you have any further queries, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you.

Regards,

Tempo

Hi Scott B,

Thanks for your enquiry.

No. They don't use SIM cards.

Should you have any further questions, please contact us at 1300 886 649 or email info@tempo.org.

Thanks,

Tempo

Hi Aurora C, For measurements of heart rate, blood pressure, blood oxygen and other functions, ensure the following: • The watch has good contact with your wrist. • Check that the sensor is clean and there is no dirt or debris covering it. • The results and measurements of heart rate, blood pressure, and blood oxygen and other functions data cannot be used for medical reference and should be used as a guide only

You can also try to reset the watch and reinstall the application.

Should you have any further queries, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you.

Regards,

Tempo

Thank you for your reply. It seems to be working now. I unpaired the watch from blluetooth and reinstalled it all. so far so good. thank you

Hi Deb,

Unfortunately, it is not possible to enlarge the font size.

Should you need further assistance, please contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm for further assistance.

Regards,

Tempo

You can change and connect all apps from the app “glory fit”

Hi Alex H,

Please be advised that the watch only supports answering normal phone calls, not Whatsapp/Messenger/etc calls.

Should you have any further queries, please contact us at 1300 886 649.

Thanks,

Tempo

Hi Leigh S, Message: Tap on the message icon to view notifications and messages on the watch. It will display up to 8 messages. After pairing with the watch, on your smartphone, select “OK/allow” when asked about the notification function.

Should you have any further queries, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you.

Regards,

Tempo

Hi Peter B, We're sorry to hear that you are having an issue with your Bauhn Smartwatch. This watch has a built-in battery ( Li-ion 3.7V 180mAh). Therefore, it cannot be replaced. Based on the model number of the watch which is AFTW-1222, this watch has 1 yr warranty. Please send your details such as name, contact number, and proof of purchase to warranty@tempo.org.

Alternatively, you may also contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm for further assistance.

Regards,

Tempo

Thanks for your reply. I just want to make it clear that I am not interested in a warranty claim. I don't want my money back. I want another watch even if I have to buy another one.

Hi Peter B,

Thank you for your interest in the product.

Should you wish to contact Aldi to check stock availability or for information about upcoming releases, please visit their website at external link  

Thanks,

Tempo

They are all generic you can order one from Aliexpress or eBay, for less than 5 dollars

Hi Alison A, Thanks for your enquiry. If you could please provide the model number of the smart watch, we can check the availability and provide a quote for a replacement charger. It is usually alpha-numeric (numbers and letters). It should be on the unit, as well as on the front cover of the instruction manual.

Alternatively, you may also contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm for further assistance.

Regards,

Tempo

Hi, what is the quote for a replacement charger for smartwatch AFTWS-1223 please? Thanks!

Hi Tarun, We have the charger available at a total cost of $25.00, including postage and handling. As we do not accept credit card detail by email, please call us at 1-300-886-649 and our call center representative will take payment and order the part over the phone for you.

Please quote that you need the part number: AFTWS-1223-CC Kind Regards, Tempo

Hi Elaine P, Thanks for your enquiry. Please download and install the required app ( Gloryfit app ) on your smartphone and sync it to your smartwatch. The time will update automatically. Should you have any further queries, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you.

Regards, Tempo

Pair with Gloryfit app … and the time will be corrected.

Hi Roy H, Thanks for your enquiry. Please download and install the required app ( Gloryfit app ) on your smartphone and sync it to your smartwatch. The time will update automatically. Should you have any further queries, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you.

Regards,

Tempo

Man thanks. I’ve synced my watch with the app and now all is fine.

:-)

You need to pair it with the Gloryfit app … which you download from app store

Hi Lynne M, Thanks for your enquiry. Please download and install the required app ( Gloryfit app ) on your smart phone and sync it to your watch. The time will update automatically. Should you have any further queries, you can also contact us at 1300 886 649 and one of our call centre representatives will assist you. Regards, Tempo

Hi JAdams14, Thanks for your enquiry. If you could please provide the model number of the smartwatch, we can check the availability and provide a quote for a replacement charging cable. It is usually alpha-numeric (numbers and letters). It should be on the unit, as well as on the front cover of the instruction manual.

Alternatively, you may also contact us at 1300 002 534 on Monday to Saturday 8:30 am – 6:00 pm for further assistance.

Regards,

Tempo