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Allianz Travel Insurance - Comprehensive Plan

Allianz Travel Insurance - Comprehensive Plan

4.2 from 333 reviews

Reviews

Review distribution

5 star
197
4 star
78
3 star
14
2 star
9
1 star
35

  • Verified customer

No Claim situation

published

Previously used Allianz. Set up was easy. Found pre existing medical conditions not so easy to understand.
Appreciated promotion applied at the time of taking out policy. We have used Allianz twice and also several times when part of the Master Card/CBA Complementary scheme.

Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the feedback Alfred! Regards, Tegan


Jess

JessWestern Australia

  • 2 reviews

Awesome stuff

published

I have been using Allianz Travel Insurance for a number of years now as I have found that it has very competitive rates and covers the most activities without having to add them in to be covered.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the positive feedback Jess! Regards, Tegan

Sue H

Sue HSouth East Queensland, QLD

Very happy with service

published

Policy great did it on phone. Staff helpful and polite. They were in contact before we left with useful hints about travelling oversee. we did not need to use it but was reassured to have it. Will use for next trip.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the review Sue! Kind regards, Tegan

Renate H

Renate HSydney Surrounds, NSW

  • 2 reviews

We always choose Allianz Travel Insurance when we travel overseas.

published

Policy was good value. Easy to set up. We did lodge a claim a few years ago and were pleasantly surprised by how quickly we were reimbursed. We've used the insurance company for the past 3 overseas trips.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult and Senior
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
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1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for sharing your feedback on your claim experience Renate! Kind regards, Tegan


Bianca

BiancaSydney, NSW

  • 2 reviews

Was perfect, including everything I was after.

published

I felt safe on my first over seas trip. It was good value for money and including all the things I was looking to cover. Would use Allianz Insurance again!

Value for Money
Transparency
Customer Service
Insurance Cover For:Teenager
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

That's great to hear, thanks Bianca! Kind regards, Tegan

The reviewer stated that an incentive was offered for this review


Bula!

published

Great value and very easy to purchase online for my short trip to Fiji. I agree with Josh...are thirty words really needed to review travel insurance? Maybe Allianz could review their review requirements? Vinaka!

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationPacific Islands (e.g. Fiji, Vanuatu)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi Lisa, thanks for the review and I hope you had a great time in Fiji! Unfortunately the word count is Product Review's requirement and not ours but I will pass your comments onto them - thanks for the feedback! Kind regards, Tegan


Value for money with discount offered

published

Value for money with discount that was offered.....
Why are you making ppl write thirty words to complete this survey.
I'm starting to think I should just stop and delete the email.

Insurance Cover For:Teenager
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers

Ralph

RalphGreater Melbourne (Inner), VIC

Short trip

published

This was the First time used Allianz travel insurance.The policy was adequate for the length of our trip. Would like to take out an annual policy in future but find it does not cover for members not travelling with us who get sick and are over the age of eighty years thus leaving us unable to claim if we have to return back home.

Transparency
Insurance Cover For:Senior
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi Ralph, thanks for the review and for sharing your feedback. Regards, Tegan

Sabrina Islam

Sabrina IslamSydney, NSW

  • Verified customer

Comprehensive option covers a lot of stuff for good value.

published

I took the comprehensive option. I was sure I wouldn't need it for my holiday but you never know right? Better to have it and not need it, than to need it and not have it. The policy covered a lot of things so it's good value. I have never travelled on my own and planned everything before without my dad helping me so this was easy to set up.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationNew Zealand
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the review Sabrina! Kind regards, Tegan

Peter

PeterMurray Mallee, SA

  • 2 reviews

In the past i have used my insurance

published

I didnt use my teavel on many times but once i did and allianz connected with the hospital and fixed my son in 2 days pre before hospital knowing i had kids on medical insurance my son was deteriating everyday. Stupid now ex wife thought a local witch doctor in the Philippines would fix him. After my son was getting sick she rang me and i asked her to get hospitals name and number, i xalled allianz and wife rang me saying jesse has been moved to a private room with 2 doctors and 2 days later he was out playing again. Thank you staff for high level attention and insurance. I have always used allianz since that time

Value for Money
Transparency
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi Peter, thanks for sharing your story. I'm so glad we were able to help your son and that he made a swift recovery! Kind regards, Tegan


KerryP

KerryPSydney, NSW

  • 3 reviews

Take the worry out of travelling!

published

Traveling to the US is exciting, but if anything were to happen the thoughts of potential medical costs was terrifying. I shopped around on line, and Allianz was very competitive, and having used them before, felt
very safe in choosing them again. Didn't make a claim, but the peace of mind was worth it!

Value for Money
Transparency
Insurance Cover For:Adult
DestinationNorth America (inc. Hawaii)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the review Kerry, I hope you enjoyed your US trip! Kind regards, Tegan


Margot Cuthbert

Margot CuthbertSydney, NSW

Good insurance for what I wanted. Good price too.

published

Was easy over the phone to set it up. Very informative lady helped me to finalise this insurance.
I had a claim some years ago and this took about 2-3 months to finalise.

I have used this company at least 3 times.

Value for Money
Customer Service
Insurance Cover For:Senior
DestinationEurope and Middle East
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the review Margot! Regards, Tegan


scotty

scottyHunter Region, NSW

No claims made, but you have to take out Travel Insurance

published

Was easy to set up,not complicated,have had other insurances with Alliance previously, this was through ANZ Bank. Whilst no claim has been made you cannot go O/S without it, and I am confident Allianz would have assisted as required.

Transparency
Insurance Cover For:Senior
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the review Scotty! Regards, Tegan


Sharon

SharonDarling Downs, QLD

You need travel insurance on every holiday

published

The policy was great for what we wanted. Was very reasonably priced for 2 people and 3 weeks in Bali. We did not make a claim. Recommend Allianz travel insurance.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the recommendation Sharon! Regards, Tegan

Sylvia

SylviaSydney, NSW

It was quick & easy to do.

published

The policy was quick & easy to do online & I have had travel insurance with Allianz previously.
I did not need to make a claim, so am unable to make any further comments.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationSouth-East Asia (e.g. Bali, Vietnam, Thailand)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the review Sylvia! Kind regards, Tegan

Annie Lee

Annie LeeSydney, NSW

Perfect

published

It was easy to set up and good value.
This is second time using Allianz travel insurance and will definitely purchase again for my next overseas trip. Recommend to my friends

Value for Money
Transparency
Insurance Cover For:Adult
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the recommendation Annie! Kind regards, Tegan


Norm W

Norm WSydney Surrounds, NSW

  • 2 reviews

A No Problem Policy

published

We had no trouble in taking this policy out as it covered our journey to NZ for a tour and then a cruise package to come home - it was easy to take out on line and very reasonable price wise as we are both in our 80s.

Value for Money
Transparency
Customer Service
Insurance Cover For:Senior
DestinationNew Zealand
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the lovely review Norm! Kind regards, Tegan


tired of surveys

tired of surveysSydney, NSW

How to rate when you did not claim?

published

Easy to set up on-line. Good value compared to other providers in terms of the basics required. No claim made. First time used.

Insurance Cover For:Adult and Senior
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers

Mal

MalSouth East Queensland, QLD

Good Cover

published

Easy to set up on-line. Good value compared to other providers in terms of the basics required. Used this cover about 3 or 4 times now and will use again.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEurope
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

It's great to hear from a regular customer - thanks for the review Mal! Regards, Tegan


Gil

GilGreater Melbourne (Metropolitan), VIC

Poor customer service

published

Purchased the policy online, no documents arrived by email. this is a Sunday morning.
Calling the support number - travel insurance department is not working on weekends - so no support.
that is a joke - do people only travel during weekdays ? i suggest you might want to turn off your website on weekends as well.

Value for Money
Transparency
Customer Service
Insurance Cover For:Adult
DestinationEast Asia (e.g. China, Japan, South Korea)
Insurance TypeSingle Trip
Claim MadeNo
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi Gil, I'm sorry to hear about this. Has this been resolved or is there anything I can do to assist? Kind regards, Tegan


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Questions & Answers

burke1961

burke1961asked

Do you provide wholesaler insolvency coverage for Trip a Deal and Inspiring Vacations?

1 answer
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi there, thanks for the question - our call centre will be able to assist with answering your query. You can reach them on 131000 and they will be able to advise. Regards, Allianz Travel Insurance


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