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Allianz Travel Insurance - Domestic Plan

Allianz Travel Insurance - Domestic Plan

4.4 from 29 reviews

Reviews

4.4

29 reviews
5
(20)
4
(6)
3
(1)
2
(0)
1
(2)
  • Value for Money
    4.4 (14)
  • Transparency
    4.1 (14)
  • Customer Service
    4.1 (13)
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Uluru

UluruSouth East Queensland, QLD

Uluru Trip

published

I went to "Compare the Market" site and after reviewing the others I choose Allianz because I thought it represented good value and covered my requirements. All went well and we didn't have to make a claim.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
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1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

That's great to hear! Hope you enjoyed your time at Uluru.

Good cover for a good price.

published

I have used Allianz domestic cover insurance several times over the last five years as it covers car-hire insurance and that means I make a huge savings by not having to pay the exorbitant rate that the car hire company charges for top up insurance.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult
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1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the review Jon, great to hear you are taking advantage of our popular rental vehicle excess cover! Kind regards, Tegan

Good Policy

published

Easy to set up, policy documents were easy to read and understand. Adding extra cover for a pre-existing condition was done simply with easy to follow questions. Liked that there was choice with amount of cover and excess. Will definitely use again!

Transparency
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult and Teenager
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1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the great feedback Chris! We look forward to insuring you on your next trip.

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ests

estsAU

  • 5 reviews

Great cover policy

published

I always use Allianz Insurance for when we travel. I think it is the best value for money & for cover. Even when I worked in the insurance industry I still chose Allianz over the company I worked for. I have never had to make a claim as yet. We have used it for travelling in Australia & overseas.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the great feedback, so good to hear!

Deevar

DeevarHunter Region, NSW

Great, gave me peace of mind.

published

It seemed to be good value.
It was easy to set up.
I don't usually take out travel insurance but I was informed by my son that Travel Insurance covers hire car insurance. Yours seemed to be the best value. So I gave it a go.
This was the first time I have used this company.
I've just taken out a similar policy with you for travel from January 20 to 31.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the review Deevar, and we hope you enjoy your trip later this month!

Andrew Nicol

Andrew NicolGreater Melbourne (Metropolitan), VIC

All great

published

Very easy to take up. Four times last year. The only issue that puts me off taking a multi-trip policy is the 15 day limit. Travelling overseas is normally just a bit more so this should be improved to say 18 days to allow for travel time.

DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult
3 comments
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance
Andrew Nicol
Andrew Nicol

Hi Tegan. I do understand but the price hike is large. I think it is set up to disadvantage international travel. Hence my comment. Andrew

Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Ah okay, sorry I misunderstood. Thank you for the feedback!

Mick

MickSouth East Queensland, QLD

  • 2 reviews

Good basic cover

published

We rated the plan as excellent because it was easy to get and we never needed it. So it's not possible to comment on how claims would be handled. The process for obtaining insurance for people with pre-existing medical conditions would be much easier if you could access and copy data from a previous application.

Transparency
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the feedback Mick!

Thank you again.

published

I have always used Allianz for my travel insurance. To the best of my recollection, I have only had to submit one claim many years ago and that was speedily and effectively handled.
I usually purchase my travel policy via the Teachers Health Society which has recently changed its travel insurance company. The quote offered to me via the Teachers Health Society was over double the premium required by Allianz for similar benefits so I am happy to remain with Allianz.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks so much for the wonderful feedback David! Kind regards, Tegan

I never got a policy sent to me by email so I didn't know what I was covered for

published

I got the policy mainly for hire car gap insurance it was about the same price that the car hire place was offering but covered us for a lot more

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult
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Bad costumer service

published

Called the costumer service to check about coverage and I felt disrespected by the way the lady spoke to me. I always purchase Allianz insurance and this time my experience was not good.

Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi Lilly, we're sorry to hear of your experience. We will contact you via private message to see if there's anything we can do to assist. - Allianz Travel Insurance

Othman

OthmanSydney, NSW

  • 2 reviews
  • 5 likes

Worsted out can't say how much they repeat and their line unnecessary busy. Not my type

published

Absolute nightmare. It's better to not be insured at all than to be insured with Allianz. What a total headache. They make you wait 3 months for a simple decision. They line is do clogrd you should try calling in for a claim to find out. They literally hang up 2/3 times. They keep giving long explanation that's get nowhere. Why waste your time and money but especially time

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeYes
Claim Resolution Time3+ months
Claim DateMay 2019
Claim ApprovedNo
Insurance Cover ForAdult
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi there, I'm so sorry to hear that, I'll send you a private message for further details to see if I can help. Kind regards, Tegan

good to have that security

published

Easy to set up, didn't have to claim but happy to have the policy "just in case". Wouldn't travel without it, especially when you hire a RV to travel around in!

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult, Child and Teenager
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the review Neichy! Regards, Tegan

Gaby

GabyPerth, WA

  • 3 reviews
  • 2 likes

Great Policy for domestic travel

published

This is a super policy to take out for domestic travel which covers you up to $6000 XS on car rental - One third of the cost of what the Car Hire place wanted to charge me. The policy was super simple to set up and will definitely be using Allianz again for my travel interstate

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the review Gaby! Regards, Tegan

JWC

JWCSouth West, WA

Value for money

published

Easy online purchase experience. Value for money. Covering all the essentials. What more can one want?
I would recommend Allianz and will be using them again for my travel insurance requiremements.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForSenior
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for the recommendation! Regards, Tegan

Toby7653

Toby7653Southwest, VIC

  • 2 reviews

Policy suited needs.

published

Policy met needs and was competitively priced compared to other insurance providers who provided similar policies. Ask do negated the need to take out full insurance protection for the rental car.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeNo
Insurance Cover ForAdult
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Thanks for letting us know Toby! Regards, Anthony.

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Jenny

JennySouth East Queensland, QLD

Excellent value and great service! Our travel 'must have'.

published

We travel regularly every year, and after pre-trip research, we've always used Allianz. They have the best balance of coverage versus premium, and the 2 occasions we've claimed, there has never been any problem.

Transparency
Customer Service
Value for Money
DestinationAustralia
Claim MadeYes
Type of ClaimCar/Rental Hire Excess
Claim Resolution Time<1 week
Claim ApprovedYes
Insurance Cover ForAdult
See all answers
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi Jenny, glad to hear you've been happy with us. Regards, Anthony.

The reviewer stated that an incentive was offered for this review

MMSQD

MMSQDHarvey

Easy to get quote and purchase. Have never had to Claim though.

published

Cost of policy seemed good value. Very easy to set up. Third time in a row we have used this. The last two were All World for 1 year policies which covered five holidays. This time only took a short duration policy as our next holiday may exceed the 45 days.
Like most insurance, the legalese is disappointing. The pre-existing conditions always seems puzzling/concerning. We are both in good health but concerned we will get trapped on an obscure technicality if we ever had to claim. Luggage loss etc all seems good though.

Insurance claim madeNo
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi, thanks for letting us know. Regards, Anthony.

Pareen

PareenMelbourne

Travel Insurance

published

Policy did cover what other insurers were not covering. Never knew I was also covered for rental car damages. I was satisfied with the knowledge staff had during my call to them. Above all they are open 7 days a week. What else can you wish for.

Insurance claim madeNo
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi Pareen, thanks for letting us know! Regards, Anthony.

All Good

published

This is the third travel policy with Allianz.
Returned from 10 days on Norfolk Island. The Duo policy seems like good value for my wife and I.
Easy to set up online and the consultants were helpful when I wanted to confirm the coverage.
Luckily we haven't needed to make a claim but I'm hopeful that it will go smoothly if that occurs on future trips.

Insurance claim madeNo
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi Mike, glad to hear you were happy with Allianz Travel Insurance. Regards, Anthony.

Supportive Travel Insurance

published

The policy I took was good value and was easy to set up on line. I didn't need any support this time as I had no need to claim!

Insurance claim madeNo
1 comment
Allianz Travel Insurance
Allianz PartnersAllianz Travel Insurance

Hi Alison, thanks for your comment! Cheers, Anthony

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