Allworth Homes

Very Dodgy Builder – Poor Workmanship and Unprofessional Conduct I had a very disappointing experience with this builder. There was no respect shown to me as a customer, and the workmanship was far below acceptable standards. I paid for multiple upgrades during the build, but many were either not delivered properly or not delivered at all. Ceiling… Read more

Heights: I upgraded and paid for 2.7m ceilings on both the ground floor and first floor. However, the house was built with inconsistent ceiling heights in different areas, which does not match what I paid for. Kitchen and Laundry Bulkheads: I paid for upgraded overhead bulkheads in both the kitchen and laundry. The bulkhead in the laundry was never built, and I have not received any refund for this missing item. Kitchen Overhead Cupboards: I upgraded and paid for overhead cupboards in the kitchen. Plumbing pipes were installed through the cupboards, making the storage space unusable. The kitchen was not built according to the approved drawings. Brickwork and Rendering: The brickwork does not match the drawings and shows poor workmanship, including chipped and broken bricks. The rendering quality is also unacceptable. Construction Manager Conduct: When I raised these concerns, the Construction Manager (A.G.) responded that they would “do whatever they want” and do not need to build exactly as per the drawings or inform the owner. This attitude was extremely unprofessional. On handover day, full and final payment had already been received. However, after I refused to shake hands with A.G. due to the ongoing unresolved issues, he refused to hand over my house keys. He claimed he had not received email confirmation from the office, even though he personally called and received confirmation that payment had been made. He and the supervisor then left from the site @8:55 without informing me while I was waiting. I waited and sent emails until the afternoon, but the keys were not handed over. Overall, this has been a very stressful and frustrating experience. Based on the poor workmanship, failure to follow approved drawings, lack of accountability, and unprofessional behaviour, I would not recommend this builder

Very dodgy builder, the whole team is garbage starting from GM [Name Removed] to their site supervisor. Cheap but not cheap at the end as inclusions are garbage. Stay clear Show details

Nightmare, worst experience in life – The worst experience in my life building with Allworth. Initial cost was low and put lots of items as provisional cost. But during finalisation of cost, they charged me from double to 4 times of initial cost for many provisional cost items . This is their tricks to get the job showing low cost. But finally, I was riffed off. The quality is so… Read more

poor that even in 3-4 months things are getting broken. I reported to them but there is no response from them. I am not sure if they have a active warranty department. If you want a good house stay away from this dozy builder. They do not have good knowledge about process of application for council approval and delayed in approval. They could not start the job within 6 months. But they charged me $ extra $27000.00 for start construction beyond 6 months of the first deposit which was their fault, not my fault. But did not accept their fault. I feel that may be their another tricks that they will charge more in another 6 months. Because they are sure that they will not start construction in six months time and they will apply all the price increase which will be similar for me about another 30 thousand. so they can quote 30 thousand less at starting for the building without any upgrade. They call it CPI increase or material/labour price increase. Their electrical contractor, P N R Roger is the worst in Australia in my opinion. They are very rude and unprofessional as well. Couple of down lights you can see sticking out and not square with ceiling. I reported it but no response.

Excellent builder with fair pricing and efficient construction methods – We recently built a Newport 5 Bedroom+Guest through Allworth Thornton, and couldn't be happier with the way the build went, and the professionalism of the sales team in the Thornton office. Nothing was a problem, and cost variations were all very fair and reasonable compared with the horror stories we've heard of other home builders! The build… Read more

itself was very fast, coming in 11 weeks ahead of contract schedule. The quality of the home is faultless, and no corners have been cut anywhere. Their trades are very professional, and are always happy to work with you on those finer details. Without a doubt, Allworth's biggest downfall is the quality of their marketing material, and a lot of houses they build (including ours) aren't even on the website. We'd happily recommend Allworth to anyone, and definitely suggest making contact with their sales team if there's nothing on the website that looks like what you are after.

Our experience with Allworth Homes was awful from start to finish. We were refused double glazed windows without explanation. They used the wrong brick and installed windows incorrectly. We've had ongoing leaks, structural cracks, warped and split doors and major issues ever since. Their response? “Out of warranty”, even for problems that… Read more

should clearly be classified as major defects under NSW law. They’ve refused to fix anything.

The build manager was a tyrant, rude and dismissive. The on site trades and site manager were excellent, but let down by the management team and poor processes.

The only reason our home met the 6 star energy rating was because of our pre existing solar and tanks on our shed (not because of anything Allworth provided).

Would never build with them again. Zero accountability. Poor quality. Avoid.

Big red flags when they ban private building inspectors – We dodged a bullet when we decided to cancel our build with Allworth. The biggest warning I will give you is they won't let you have your own private building inspector on site at all - no exceptions. We pushed this red flag of a concern all the way up to the top of the chain at Allworth and they still didn't budge. It was explained to us that it… Read more

was from their experience that private inspectors delay the builds so they introduced a policy that doesn't allow them.

We had already paid the $5k deposit, but really didn't feel comfortable going with a volume builder with absolutely no transparency, and with a policy that makes me feel like they have something to hide. So we lost the money and went with another builder.

The only positive was the lovely ladies in the Marsden Park and Box Hill offices - they were very friendly to deal with.

Would definately recommend Allworth Homes to family & friends – Extremely impressed with Allworth Homes. The girls at Marsden Park were very helpful, Tanya in head office is awesome and definately worth her weight in gold. Ivana in construction is great, always replying to queries within a few hours, and our site supervisor Ralph is very efficient, overseeing our build and organising trades. The tradies from… Read more ·  1

the brickies, gyprockers, painters, carpenters and flooring did an excellent job. I would definately recommend Allworth Homes, we absolutely love our beautiful home and thank Allworth for their hard work. Our final cost came in 15k under estimate which was a great surprise.

Nightmare , complete waste of time and money – Extremely disappointed with the process. Two years now with this company and haven't started construction yet. No promises to start even this year! Staff doesn't know how to handle basic paper work, a staff retired and the one came after have no idea what to do (which means there is a big mess in documents). On top of that top management cant care… Read more

less about their customer. Therefore we sadly have have to sell our investment block after two year of paying mortgage. Please stay away from this builder, and if you go with them be aware to sign primary contracts at the beginning before paying a cent (not a tender) as you cant do much if you don't have this document.

Our new home – Firstly, let me say that Christine and I are very happy with our new home. Allworth’s tradesmen performed fantastically well under some very adverse weather conditions, COVID, and material shortages to name a few. Their approach to our construction was exemplary and they could not help us enough with any small problems that arose during… Read more

construction. I would also like to thank our Supervisor, the Office Staff, Engineering staff and the Certifiers for their assistance during this stressful period. Apart from a few minor things to complete, Christine and I would have no hesitation in recommending Allworth’s to any of our friends considering building a new home, again, many thanks, Graeme and Christine Aggett.

Disappointing Builder – Build with Allworth 4 years ago and had few issues which they come back and say your out of warranty. Both showers in the bathrooms need replacing, both mirrors in bathroom need replacing as the mirror is starting to peel, taps in both bathrooms need replacing as they have started to spot on the metal. Our roof is leaking which has caused out… Read more

beams to rot and have mould on both the beams and sarking. According to them that's part of our property maintenance that we should be looking in the roof and not structural. I have spoken with fair trading who advised that the roof leak is part of the structure. The water has leaked all in my main bedroom. This builder has become the biggest disappointment and I would not recommend them at all. Their comeback to all the problems is out of warranty. Our house was the first one to be built of its design and was a complete rush job as there were 2 houses that Allworth were building one up the road and one in the next street and talking to the owners their builds were done extremely well as their mate works for Allworth

Will not fix defects and not respond to emails for 4 years – I had a home build. There are multiple major defects including waterproofing being cut out and tiled over. No falls in bathrooms so water sits on the floor. Major brick overhang from slab some areas 40mm. Water pipes being run in the cavities. Repairs estimated $70000 to repair all issues. If you build with allworth get your own consultant report prior to handover. Show details

Fantastic- Allworth Renwick – Just completed my first home with Allworth. I chose them because my family had built a few homes in the southern highlands with Allworth. From start to finish I was met with professionalism and dedication to helping me out on my journey. The prices were clear and upfront and seemed like great value, I opted for lots of extras and the home has a… Read more

very premium feel about it. The ladies in the Renwick office were always greeting you with a smile and left no questions unanswered and I had A LOT of questions. The build time was spot on, even with supply issues due to Covid. The site manager Steve was very easy to contact and very informative, he made sure everything ran smoothly. The finished works are of high quality and standard and I couldn't be more happy with my new home. Thankyou Allworth and thankyou Renwick team.

Allworth Homes - Outstanding job – We have just finished building with Allworth Homes. They did an outstanding job. The professionalism and workmanship of Allworth Homes is uncompromised. The process was streamline and faultless. The team from Karen in sales, Tanya in Administration, to the construction supervisors Graeme and Matt where outstanding. They always keep the… Read more

communication channels open and keep us up to date with progress. The quality and finishes are at the highest level. Mick & Lara

Couldn't be happier – Just completed my second build with Allworth. The customer service at the Thornton office was outstanding. Supervisor was great and always kept me updated. Got handover ahead of schedule and no issues with the build what so ever! High quality and fantastic price. I will definitely be building house number 3 with Allworth and I highly recommend them. Show details

Fantastic Team! – I would like to thank you all for your input in constructing my Allworth home and highly recommend Allworth Homes to anyone wanting to build a new home. Karen at the Thornton sales office was of great help and full of ideas. I would like to congratulate my site supervisor Kane who completed my home to a high standard and was fantastic help.… Read more

Nothing was too much trouble for him and any minor issues were dealt with very quickly which was impressive. When the 3 months maintenance period came around, Mick was great fixing minor issues and repairs and again nothing was too much trouble to rectify. From start to finish Allworth were very professional and were a fantastic team. Thanks Allworth. Vanessa, Nulkaba

Terrible – Don't build a house with this company. The experience has been awful and i would never build a house again because of it. So many things that are wrong and management just ignore emails and don't fix things. Find a builder who cares about the build cause Allworth definitely don't. The pictures they post are not the final product. Show details

10/10 For Allworth Homes at Thornton – I couldnt be happier with the way Allworth went about our building process. We found the ladies in the Thornton display office to be very helpful, and it all went well from there. From the time of paying a deposit to actually seeing soil moved was slightly longer than I had hoped, however Allworth completed the build 2 weeks ahead of time and… Read more

there was literally 2 minor defects in the entire place! All I can say is WOW! I dont know how they build homes so cheap at such good quality. Our site manager was 100% brilliant, which no doubt was the key to such a successful build.

Great Experience With Allworth – We have recently received the keys to our new Allworth Home and we are beyond impressed. We can’t fault Allworth. We looked at many builders once we found our block of land and we decided to go with Allworth as we found them to have a lot of great inclusions compared to a lot of other builders which worked well with our budget and had a layout… Read more

that we fell in love with. The quality of the work has been exceptional the whole way through, everything we picked and changed pre construction was exactly how it ended up in the house. The trades they used did a fantastic job, as well as our site supervisor who was so organised and on the ball and kept up communication even when he had several other homes he was managing. He made it a very enjoyable journey for us. We got our keys in week 17 which still blows our mind. Obviously you’d prefer quality work rather than a quick build but in this case, Allworth nailed both of those things. Highly recommend.

Absolutely Appalling – Whilst we love the layout of our home, from day one we should have known what we were in for: * Sales team omitted fairly important details, such as making us aware that the extended ceiling heights we were paying an extra $5k for didn't include the alfresco area, which would just be the standard 2.4 height (even though the plans indicated that… Read more

it would be included).

* Very very poor communication, with us having to do most of the chasing up of paperwork before the plans were even lodged with council.

* They put in these large over-estimated provisional sums for site expenses and electrical trenching and find excuses for how they managed to use all of the provisional amount.

* Incompetent site supervisor who should have retired years ago. He just plainly didn't care when things were done poorly and never tried to rectify issues throughout the process - would rather leave it all up to the maintenance guy to sort out the defects list at the end. He was never contactable to arrange inspections and only likes to ring customers at 9pm at night.

* We installed a concrete driveway pipe and head walls (building in a rural area), which was not the designated access point to the building site - the block has 100m frontage where trucks can quite easily access it without driving over the pipe. Yet one of Allworth's sub-contractos drove over the headwall, cracking it and requiring us to pay $2,200 to have it repaired before council would issue our final occupation certificate. We escalated the issue with Allworth, but we were told to "prove it was us." Absolutely disgraceful and very unprofessional.

* Our defects list comprised of about 30 things included a dinted window that didn't close properly, faulty kitchen appliances, chipped tiles, leaking shower screens, door hinges missing and doors not latching properly to name a few. Would have been fine if the issues were rectified, but it took Allworth over 6 weeks to even acknowledge the list. When they finally sent someone out to fix things, the maintenance guy looked at the dinted window (for instance) and told me that he couldn't see what the problem was because the window was still functioning. Same with the dinted whirly birds on the roof...they still spin, so what is the problem??

* To top it all off, we are still owed the liquidated damages because our build went about 5 weeks over the contract date. Allworth are ignoring our emails and phone calls, hoping that we just forget about it.

It has most definitely not been a well-managed build and the finished product is not at all satisfactory.

Communication is terrible – Build ended up being fine and I hope there are no issues with the build in the years to come however the communication from the sales person about the process, the instructions on how the build was going to occur and the finishing was well below standard. For starters, it was not clear or explained that we had to pay for demolition (add $24,000 to… Read more

the cost there). At handover there were many issues, some of which I had to organise trades to fix, we had to pay for them even though the contract stated 90 days rectification and still chasing them for payment which they haven't come good for. It was hard to get call backs, the slab was laid really high on the property so had to build retaining walls all around the neighboring perimeter.......... there were just some many let downs that I'd not recommend them to others.

Building with Allworth Homes in Silverdale NSW – Currently building a Carlisle with Allworth Homes in Silverdale and so far, the service and total experience has been just about exceptional. Walking through the Oran Park display homes and discussing my requirements with the Sales Consultant, a site inspection and initial tender was provided in quick time. The Sales Consultant was quite good… Read more

in relaying my requests back to the design team for changes I wanted to make, which minimised the back and forth with plans. Whilst he was very accommodating, I did catch him out telling a few white lies as to what we could and couldn't do in regard to some selections and changes etc, but on the whole, was quite helpful and efficient.

The rest of the pre contract admin and selections were ok and fairly easy to sort out. Just be sure to have a really good idea of what you would like the house to look like as I don't think colour consultation is their strong suit and leave a bit to be desired in that department. Their Tiling contractors are a bit the same, plenty of choices, but not much help in selecting. Kitchen company and electrical contractor they use are VERY expensive when it comes to upgrades, so be sure to have a decent allowance in your contract for variations if you want to have these as part of your contract. You can always remove electrical upgrades and do post handover.

As previous people have mentioned, make sure you have all your ducks in a row re finance etc, as with all builders, they will be quick to throw in price increases should you not adhere to contract dates / conditions etc.

I note one reviewer talking about builders margin @ 20%, this is standard practice and is covered in the HIA contract, so expect that from every volume builder, not just Allworth.

Construction, so far so good, we have our bricks going up at the moment and communication with the SS is quite good. Although you can only call them at particular times as previously mentioned by other reviewers, my SS has had no problem responding to an emailed request for him to give me a call to discuss anything, and I have met him a couple of times on site to discuss the build and any issues that have arisen to date.

Overall, have nothing really to complain about, fairly smooth process and seems to be a fairly well oiled machine so to speak.

Initial deposit was paid last week of July 2017, we are expecting Handover in Mid April 2018 so better than average in regards to the time it takes from start to finish (CDC approval and a 300sqm single story house, contracted build time is 19 weeks).

Currently Building with Allworth – The good: Design of the house is perfect Working with the ladies at the display village was enjoyable and easy Allworth allowed us to make changes with ease. (moving walls-free, closing in the void-charge but cheap) The Bad: Make sure you have everything 100% ready to go. (payments, finance, plans signed) they increase the price. The staff… Read more

at Rydalmere head office are rude, unhelpful and dont really listen or care.

Contacting the site supervisor can on be done 3 afternoons a week between 3-5pm

The 20% builders margin they add on any provision you go over or issue (hidden tree stumps) that arises.

So before considering Allworth have everything ready and make sure not away or any reason you could miss a date. Missing a date by a week as we were away cost us $3700.

Where you building has no hidden issues, what ever it costs t fix plus 20% to Allworth for nothing.

Check the provisions they put into the contract. Missed calculated plumbing and once again extra invoice with 20% builders fee.

Will post again as the build continues.

Love allworth – Building in ulladulla had a 22 week contract and allworth just about to get the keys total build was 13 weeks from the day the ground was cut. The quality is fantastic i built a harmony guest. Had a good supervisor and had a fantastic customer service person donna in head office it helps when they have good staff. So happy with my home value for money. Thanks allworth!  Show details

Awesome Job – The whole experience of building with Allworth has been Awesome. There was nothing that strikes me to suggest their possible areas of improvement. The whole team from the day I walked into their display homes @Homeworld, Kellyville till the key handover and the Maintenance after were truly amazing. Highly recommend them to any of those clueless clients trying to find an easy and trustworthy builder.  Show details

Awesome throughout – We chose the design harmony entertainer and the following people provided awesome service:- Sales:- Pam and staff at homeworld kellyville Admin:-Donna at rydalmere head office Finance and accounts:Jillian Construction:- Laura and Glen project manager. There was not even a single instance when the professionalism or quality was compromised.… Read more

The best advice is to not to assume things, ask lot of questions and do the right upgrades. As with any builder things may not be included by default and hence you have to ask and clarify. There display homes are built from basic upgrades and are near to what you get in the end unlike other builders where you have to spend 200k more to get the same as display homes. In case you have any queries pls contact me on contactraj42@gmail.com. Also there upgrades and modifications have honest and reasonable prices unlike other builders. For example adding an extra full bathroom with Allworth costed me around 6900 while my own set of tradies quoted me 10K. Also there construction is less than 16 weeks and I got the handover yesterday just before Christmas. For any proofs or any type of question please don't hesitate to contact me via email. My next home will also be with Allworth.

Good Home Builder – Allworth Homes is a good project home builder. I have lived in the house now for 1 year and the process from beginning (at Kellyville sales) till handover was relatively smooth and hassle free. All the staff involved were professional and friendly. The quality of the build was good and is performing well so far. There is only typical hairline… Read more

shrinkage cracks on the garage floor and minor movement cracks at cornice junctions.

Two other homes were built by Allworth down the street and they look good also.

We built on a budget. Single story home 'priceleader' series (lumina) for a final build cost of $210k. I spent a long time researching for a good decent home builder, it was down to Cassaview Homes, Eagle Homes or Allworth (the other two came up short in terms of cost vs. quality).

A few items needed rectification after handover and the project manager responsible was quick to fix the small issues. All in all I think these guys are excellent in terms of value for money. I've already recommend them to friends.