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Amart Furniture Physical Store

Amart Furniture Physical Store

TAS, Moonah, NSW, VIC, etc...
2.0 from 1,321 reviews · View Statistics

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JSW2718

JSW2718Greater Melbourne (Inner), VIC

  • 3 reviews
  • 1 like

Dont waste your money. They rust within months.

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceNot as advertised
Store LocationHoppers Crossing
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Worst customer service

published

They have a man works in crossroads make sure not to go to him unless u r planning to spend fortune. Otherwise you will judged by him and make you feel bad for yourself. While serving us he went to other customer coz they were spending more money. Shame on the company hiring people like that.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCross roads NSW
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Outstanding customer service

published

We purchased a bed today and were greeted quickly by James. We would like to thank James for a quick and easy shopping experience and will gladly shop here again

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationCairns
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Some guy from Melbourne

Some guy from MelbourneGreater Melbourne (Outer), VIC

  • 5 reviews

Amart - Eleanor Modular Couch. Rubbish don’t buy it!

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceNot as advertised
Store LocationCampbellfield Amart
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Steve N.

Steve N.Perth, WA

No Warranty

published

I bought a Rimini 7 piece bar set 2 years ago. When I bought the set I was told it had a 3 year warranty. A couple of months ago I noticed that the plastic sides had all broken apart on closer inspection I noticed that the top was doing the same. This set has always been under the patio and is covered with a vinyl cover when not being used. When I contacted the amart warranty dept with a description and photos. I was told that it not covered under warranty as it is wear and tear. I would hate to think how long this product would have lasted if it was not under cover. I have since seen reviews with people having the same problem with the same product and they too have been told that it is wear and tear

Product Quality
Incentivised ReviewNo

Service is terrifying

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationSpringvale, VIC
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Good grief

Good griefYackandandah

  • 5 reviews
  • 5 likes

Very well made

published

We purchased this set and even though it was flat pack was impressed with the fact renewable timbers and recycled plastics used. The quality of the product was good and putting it together did not find me wanting to throw it in the bin as I have done with some other purchases from places like Bunnings. The unit itself is made in Indonesia and the build quality excellent.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
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Michael B

Michael BSydney, NSW

  • 4 reviews
  • 1 like

Poor products and extremely poor customer service when a warranty claim is made

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationAmart Bankstown
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Jia

JiaPerth, WA

It was a big mistake buying from Super Amart!!

published

I ordered a bed and a mattress from Super Amart Cannington. The slat snapped in the first night of sleep.
Made a warranty claim, Amart offered $50 refund. What can I do with the $50?? It is not enough to buy a new bed. I want to spend the $50 to buy slats from Ikea, but the size is different, doesn't fit the bed.

They said mattress is in stock and will deliver asap. Waited for three weeks, call the store once a week to follow up...still not received as of today!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
Store Locationcannington
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Alice

Alice

  • 3 reviews

Horrible first experience

published

Terrible First experience, will not be going to amart Albury again for anything!!!! ordered a table and chairs, paid for it which was over $900, maximum wait time was 5 weeks but was told 8 weeks, so 5 weeks pass, i call and see whats going on and find out the stupid women never ordered it in the first place..... how discusting!!!! will now buy a table elsewhere...

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceNot as advertised
Store LocationAlbury NSW
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Millennia 3 seater

Millennia 3 seaterCentral Queensland, QLD

Millennia 3 seater lounge from Amart Furniture. Endurocover leather look. SmartCare product offering 5 years of care.

published

purchased 2 of these lounges 2017
18 months and the undercover of lounge just crumbled.
lounge was cleaned fortnightly with the Smartcare Product.
so called leather look started to peel.
What an awful experience.

Incentivised ReviewNo
Product AppearanceAs advertised
Store LocationRockhampton Amart Furniture
Itsavy

ItsavySouth East Queensland, QLD

Saloon recliner +3seater

published

The quality of the Saloon lounge is so awful and disgusting. The cushions are sinking in creating gaps in 3 seater lounge. I can feel the frame when I sit. The fabric is constantly peeling. I have beeen offered replacement and this is also same. It's a total rip offf. I would not recommend to anyone to buy this cheap lounge for $1798

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
See all answers
rose

roselogan city

  • 11 reviews
  • 8 likes

Slightly disappointed.

published

Having ordered online, with lots of communication. I picked up my chairs and table yesterday. Lovely ladies, great service, can't complain, but get home and unwrap the chairs to find one chair under the bubble wrap had been scratched removing the paint.I have uploaded pics to show i was taking the bubble wrap off at the time.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Store Locationlogan city
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Graeme M.

Graeme M.Sydney, NSW

Do not honor warranty

published

We brought a lounge with supposedly 10 years warranty, however when the lounge became so badly sunken in that it would cost the price of a new lounge to fix ( repairers words) scam mart would not offer warrant and instead offer to pay 200$ for the existing warranty ! What a joke

Product Quality
Customer Service
Incentivised ReviewNo
Warranty Claim MadeYes
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Bash

BashSouth Australia

Want to claim broken item (received in delivery).Prompting phone saying you are outside of business hours.

published

Will never visit again and encourage others not buy any thing from Amart. Brought a bunch of furniture. First been lied on date of delivery ( too late as mentioned) finally items are delivered and found a packing been torn and has severely damaged panels (shelves) inside.
Now trying to call for claim and prompt to you are outside of business hours and its on n on.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationMunno para SA
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Happy Family

Happy FamilyBrisbane

  • 2 reviews

Won't honour warranty

published

Purchased 100% Leather lounge suite 2yrs ago (October 2018) 10yrs warranty we were told. Put in a claim regarding the head rest on 1 recliner (bad piling) and slight piling on other recliner and 3 seater couch. Also purchased with suite $200 leather care package, which was a waste of money didn't seem to do anything.
After having the suite assess by there experts, we were told that the warranty was not honoured due to a lack of our maintenance/care. Very disappointed warranty not worth the paper it's written on. Will NEVER give Amart another cent!!

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationMorayfield QLD
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joy

joy

  • 8 reviews
  • 3 likes

8 furniture items

published

Over last 12/18 months purchased 8 items of furniture. only 3 had no issue. couch broke was replaced. 1st buffet damaged. pointed out damaged box at warehouse on pick up . said was ok. wrong damaged buffet. replaced. purchased a 2nd buffet broken support leg underneath. after 2 attempts to get new one had to get new leg from floor stock. bar stools, needed a new base on one. TV unit damaged top bowed and had a hole in it. they replace. second one damaged and piece broken. Got refund. Never never buy from them again.

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationCaringbah nsw
See all answers

Absolutely amazing furniture I love it best service from Kim!!

published

The sales person Kim helped me find my way around the store it's actually a really good set out I got the kora setting it's perfect quality! I did assembly myself which was actually really wasy

Product Quality
Customer Service
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationToowoomba
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The reviewer stated that an incentive was offered for this review

Jai

JaiRichmond-Tweed, NSW

Twice disappointed

published
Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeNo
Warranty Claim MadeNo
Product AppearanceAs advertised
Store LocationTweed Heads
See all answers
Jason

JasonGreater Melbourne (Outer), VIC

Rimini 7 Piece Outdoor Bar Setting

published

Bought a Grey Rimini 7-piece outdoor bar setting.
This was under a veranda and barely used yet within 18 months the cane started to crack and fall apart.

Despite having a 3yr warranty we were told that this was considered 'wear and tear' and would not be looked at further. STAY AWAY

Product Quality
Customer Service
Incentivised ReviewNo
Return Claim MadeYes
Warranty Claim MadeYes
Product AppearanceAs advertised
Store LocationFrankston, VIC
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Questions & Answers

Jennifer R.

Jennifer R.asked

QLD, Morayfield

Will I get help with the cost of getting rid of bed bugs that came withthe mattress I brought back in feb my room was the only place they where

No answers
Susanne Barker

Susanne Barkerasked

WA, Joondalup

Read all the reviews, rather shocking, has the customer service and quality of stock improved? I had my eye on a dining suite you advertised until I looked at the reviews. Not so sure now, feeling very disappointed.

1 answer
Blythe
Blythe

Only this morning I have received terrible customer service regarding a safety issue. Avoid.

anthony p.

anthony p.asked

NSW, Glendale

do you have queen size gas lift beds and how much are they

1 answer
Prasad
Prasad

Dont buy from SUPERAMART , they are rip offs....and fake product.

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Details

Compare all 59 Amart Furniture
CategoryPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and SofasBedroom, Dining, Living, Mattresses, Office, Outdoor and SofasBedroom, Dining, Living, Mattresses, Office, Outdoor and SofasBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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