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Amart Furniture VIC, Dandenong

Amart Furniture VIC, Dandenong

1.6 from 60 reviews · View Statistics
See the Best Furniture Shops in 2021 as rated by Australians on ProductReview.com.au.
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Marvin
MarvinGreater Melbourne (Inner), VIC

Safety issue

published

My son cut his above the knee because of this product 67903001 tv cabinet , his running and slip and hit this tiny handle

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Product Quality
1/5
Customer Service
4/5
Amin
AminGreater Melbourne (Outer), VIC

Do not buy from a mart, their warranty policies are bulshit.

published

I bought a leather couch and it started to peal one and half year after. I contacted a mart to get it fixed.they said its normal wear and tear they can not do anything.

Product Quality
1/5
Customer Service
2/5

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(1,234)
Kimmi
Kimmi Greater Melbourne (Outer), VIC

All furniture bought $2900 Crap Quailty!!!

published
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Product Quality
1/5
Customer Service
1/5
Abhi
AbhiGreater Melbourne (Outer), VIC
  • 8 reviews
  • 3 likes

Worst quality, disgusting customer service from the customers solution team

published

Bought quite a few items from this store in the late 2019 and now regretting every one of them. Especially dinning chairs and corner sofa. Disgusting quality of the goods. Tried to raise a warranty claim but it's been over 3 months there's no progress. Sent over 10 emails, called 5 times and every time I get to hear that a technician is assigned and he'll contact soon. Absolutely useless customer service and product quality. Not recommended at all.

Product Quality
1/5
Customer Service
1/5
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Eddie666
Eddie666Greater Melbourne (Outer), VIC
  • 2 reviews

Would have gone to Ikea!!!

published
Product Quality
3/5
Customer Service
1/5

Terrible! Wrong thing delivered TWICE!!

published

Ordered a 3 piece couch in October, promised delivery before Christmas.
Delivered mid-January and one piece was the wrong colour!
Had to wait another week for them to deliver and swap over the wrong piece, only for the “right price” to actually be the wrong piece AGAIN!!!
Call to get it fixed, only to have to listen to 3 people blame each different department for the stuff up! Not only do I not care who’s fault it is, I just want it fixed!!!
Now we have to wait ANOTHER week for it to be “fixed” again!
Terrible service, no care given by any staff member. Still waiting on a call back from management from the first stuff up! Let’s see if we get a call from them now there’s been two!
Never again!!!!!!

Product Quality
2/5
Customer Service
1/5
Amart Furniture
Amart FurnitureAmart Furniture

Fantastic

published

Recently purchased la salle dining, coffee tables and bench. Absolutely fantastic furniture at a reasonable price. Service was also excellent.

Product Quality
5/5
Customer Service
5/5
Sam
Sam
  • 2 reviews
  • 1 like

Disgusting and terrible service from the warranty department!!!!!

published
Product Quality
1/5
Customer Service
1/5

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Laura
LauraMelbourne
  • 2 reviews

terrible, disgusting service and everything else!

published

I would rate 0 if I could. Worst piece of furniture!!! And even worse service !!!!!!DO NOT BUY FROM HERE!!!! I will leave this review on every possible amart review page out there !!! They do not help you with warranty or anything!

Product Quality
1/5
Customer Service
1/5
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Not happy
Not happyVictoria
  • 4 reviews
  • 3 likes

Don't waste your money

published
Product Quality
1/5
Customer Service
1/5
JEV
JEVGreater Melbourne (Outer), VIC
  • 4 reviews
  • 5 likes

10 Warranty not honoured

published

My PVC outdoor table is disintegrating but Amart refusing to acknowledge/remedy this despite 10 year warranty and spending large amount. This is illegal under Australian Consumer Law. Poor quality goods and appalling customer service!

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Product Quality
1/5
Customer Service
1/5

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Deb
DebGreater Melbourne (Outer), VIC
  • 3 reviews
  • 2 likes

Request for proof of issue falling under manufacturing warranty

published
Product Quality
1/5
Incentivised Review No
Deb
Deb
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Unhappy Customer
Unhappy CustomerVictoria
  • 2 reviews
  • 4 likes

DISSAPOINTING QUALITY “BIG 0” RATING had to do 1 star which is another trick.

published

Worst quality I’ve ever purchased. The side rails feel like they are made with cardboard. Absolute rubbish for the price we’ve paid. Customer service was useless, had to wait for replacements and then by rude delivery people who cannot even speak properly, forget politely. Most unhappy and Will make sure we never shop here again. NEVER buy rubbish from this place again, FIRST AND LAST. Pictures speak for this product. Same story with 2 bedroom suites purchased here.

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Product Quality
1/5
Customer Service
1/5
Daniel Smitham
Daniel SmithamGreater Melbourne (Outer), VIC

Excellent customer service

published

Purchased a bedroom suite to use in a spare bedroom in our house, when we unpacked the goods found some damage to the bedside table. Contacted Amart and within the hour we exchanged the damaged item with a replacement unit. The Manager even contacted us personally as we were returning to the store to advise us that the replacement unit was ready to be collected at despatch.
Well done all the staff at A Mart Dandenong

Product Quality
5/5
Customer Service
5/5
unhappy
unhappyGreater Melbourne (Outer), VIC

Do not buy EAGLEFIELD 3 drawer filing cabinet.

published

Buying furniture from Amart is easy, good customer service, all very quick and efficient. We have bought a few pieces, large items no problems with putting them together, although the quality of products are low. The eaglefield came with no instructions, after a phone call they emailed the wrong ones, another phone call, right instructions this time, the instructions were confusing, difficult to follow. We have put IKEA & FREEDOM furniture together without any difficulties. Quality of this produce is very low, we found customer support to be poor. (never received bolt kit we were promised as pieces were missing)

Product Quality
1/5
Customer Service
5/5
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Amart Furniture VIC, Dandenong

Details

Compare all 59 Amart Furniture
CategoryPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living, Mattresses, Office, Outdoor and Sofas
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