Aquatech RAPID/X6

Help to save energy and bill, happy with it! The installation went smooth, great job. Show details

It's been great. I am so grateful to this heat pump. And the helpline was very helpful too. Thank you Aquatech Team! Show details

Works well,looking forward to power savings,great service,looking forward to a hot shower

The Aquatech Rapid X6 has been great since installation at the start of June 2026, replacing an older gas hot water storage unit. Installation was smooth by Want a Heat Pump and the hot water has been running well with no issues. Currently running the settings as it was set up (to heat when it drops to 50), which sometimes means the unit runs in… Read more

the evening when we can just hear it. We will investigate the fan modes to see if this nose could be lowered further, but it's already a quiet motor in a city suburb. Household of 2, haven't run out of hot water at all, and the temperature has not fluctuated. Love the option to heat during free electricity or sunlight hours when we switch plans or have solar installed to help further our efficiency. Like the ability to control from the unit or via an app. As another review notes, sometimes rain gets in the side of the unit and can be seen but this hasn't caused any issues. Too early to comment on long term performance, but hoping this unit continues to run smoothly into the future!

Happy with the unit. Chose this one as it's able to be monitored and controlled with Tuya / Home Assistant, and has the powered anode for less maintenance (with an additional backup). Being the lowest cost heat pump in this capacity range is just a bonus, not the key criterion. Noise is acceptable out of the box, but I did change the settings to… Read more

reduce fan speed and now it's barely audible.

Some feedback for improvement: - WiFi is tricky to reset if you change network name or it failed to connect the first time. I'm sure their support would help if contacted, but this procedure should really be added to the manual. Someone posted a video via Whirlpool that showed how to do it. - My unit arrived with a small cosmetic dent where the power plug was pressed against the unit in shipping, the factory packaging design / QC may need a look. My installer handled this well, brought it to my attention proactively and offered to either arrange a replacement unit, or to knock a bit off the cost on the spot.

Installed by Hotwater.com.au. Great experience with them, good communication.

Easy to setup, low consumption and works really well with our smart home and solar storage systems. Show details

We are amazed at the small kWh this unit draws to reheat water. The Phone App monitor and controller works very well, and shows present water temperature. When combined with Amber electricity supplier, we can program our water heating at our discretion, not the electricity supplier! It a perfect partner to our 24 kWh battery. Fantastic unit, recommend it! Show details

Easy installation and great value for money, would highly recommend this product Show details

I had to replace my 15 year old heat pump with a new one and after extensive research settled on the Aquatech Rapid X6. It is a bit smaller than my previous one but this also means I don't have to heat as much water that I very rarely use (I only ran out of hot water once with a lot of visitors in the house). Same Day Hot Water from Sydney got me… Read more

a short timeframe for the install and a very good price, also I can't praise their installer Daniel highly enough, very professional, courteous, gave me options if required and took the time to get it right. So far the heat pump works flawlessly and I like the control with the app to set the time of the heating cycle. I have a CL2 plan but took it off as I thought the controlled load would be only at night and the heat pump performs best during the day when it is warmer. I might change it back if the energy provider gives me more information when CL2 is in operation. Though the pump is not as quiet as I hoped it is manageable in my circumstances and can be stopped if required via the app.

Powrhouse installed the Aquatech Heat Pump Rapid X6 water heater in December 2025 at Doncaster, VIC 3108, and I’m extremely satisfied! It heats water quickly and maintains a consistent temperature throughout the day. The unit runs smoothly, which is a big plus, and it’s noticeably more energy-efficient than my previous system—my electricity bills… Read more

have gone down. The tank capacity is perfect for our household, providing plenty of hot water even during peak usage. Installation was smooth, and the controls are simple and intuitive. Overall, a reliable and high-quality hot water solution—highly recommend Powrhouse!

I had an Aquatech Rapid X6 heat pump installed on 20/02/2026, replacing my previous heat pump, which was only eight years old but had begun to show signs of internal rusting. The installation was excellent, organised by Tye from Same Day Hot Water Service in Melbourne, and I also received very good customer support from James at Aquatech’s Head… Read more

Office in Brisbane. It is, of course, too early to fully evaluate long term performance, but so far, the Aquatech Rapid X6 runs beautifully. I’m very happy with the hot water output as well as the low noise level of the unit. One of the key reasons I chose an Aquatech heat pump was the use of an impressed current anode to protect the tank, rather than relying solely on a sacrificial anode like many other brands. This means less maintenance and only a major service required every five years. So far, I’m very happy with the performance of the unit.

I’m very happy with this heat pump system. I can’t commebt on the customer settings available as I am happy with the default settings. But I can attest to its affordability and price point. There are many cheap heat pumps in the market which are poorly made and there are several high end systems that are rather over engineered. Aquatech seems to have found the sweet spot in the middle. Highly recommended. Show details

I've decided to choose Aquatech Rapid/X6 after comparing similar products on the market, based on the actual needs of my house. I like the metal cover of the appliance and the its use of a current anode. It should last longer than some competitors. Hot water system is an important appliance that we don't have to have it replaced and broken down… Read more

easily.

I'm not sure about the wirings being next to the compressor, because I saw some water inside. I am a little worried about the rain, because the appliance is placed outside. Hopefully it'll be fine, since it's supposed to be an outside appliance. Despite Aquatech has a good reputation, I had some trouble when I tried to register for the warranty. There wasn't a link in their website/manual, where I can go and register my appliance. I emailed them, but didn't have their reply. I tried to call them but had a little trouble calling their 1300 no. The system asked me to press either 1,2,3 for different services, but it said there was not such an option after selecting all of them. I've tried twice, but the system still said no such options except for 9-listen to the options again. The good thing was I was allowed to leave a message and their call centre rang me back pretty soon. They helped me with my questions and emailed me the links.

I would have given a 5 stars rating if the process was smoother. I will keep an eye on the machine and give a follow-up review later. Hopefully, it'll be a reliable and efficient heat pump that customers can trust. Hope my experience will help the company improve mire and the potential customers when it's time for them to choose a reliable heat pump hot water system.

I'm really happy with my Aquatech heat pump. It was installed in mid December 2025 by Powrhouse. It replaced an old style gas HWS which was on its last legs. The unit provides plenty of water for me and I've set it to heat daily at 12 noon to maximise my solar output. This way I'm getting practically free hot water. The unit is relatively… Read more

quiet although I can hear it running from an inside bedroom. This isn't an issue for me but could cause disturbance for light sleepers if you either have a baby or need to run overnight. I did a fair amount of research before deciding on this unit. So far it's exceeded my expectations and I would highly recommend the unit together with my installer Powrhouse

An existing expensive to run 250L DUX hot water cylinder was 9 years old and needed a new duo valve $250. The plumber mentioned that because the sacrificial anode had not been replaced the cylinder may only last say 3 more years before it starts leaking due to pin holes from corrosion. So after thoroughly comparing several alternative heat pumps… Read more

of similar price (including iStore), due to the following I selected the Aquatech RAPID X6: - Hitech Hot Water mentioned that Aquatech presently offers a 7 year warranty if a Product Review is submitted - Decent GMCC TOSHIBA rotary compressor (most alternatives don't state the brand) - Mobile App to set heating mode, water temp and timer - LCD display on tank - Smaller capacity of 225L was preferred - Quiet when running (42dBA at 1.65m) - Includes back up electric heating element if the heat pump fails - Includes Non Sacrificial impressed current anode (should reduce maintenance) - On paper seemed to have strong and fast heating capacity I selected HiTech Hot Water (www.hitechhotwater.com.au) to supply and install a Aquatech RAPID X6 as their price was reasonable and they recommended the Aquatech RAPID X6 due to a present 7 year warranty offer. I negotiated an additional installation charge as access was more difficult than typical. The install went to plan, my only complaint being that the plumber did not have any pipe with him to extend the short condensate pipe or the blow off pipe that comes with the X6 (make sure you specifically ask for these when placing your order). Its been running faultless for the past 10 days and I am very impressed with the quietness and speed which it heats the water. I run it on the Eco mode at 57c and once a week increase to 60c. The heat pump seems to run for several hours every other day when the tank temp has dropped to 48c. With each cycle it seems to produce approx 2L of water so its best to ensure that during install the condensate pipe is plumbed into a suitable and drain. The Mobile App was easy to get up and running and does what is necessary. Its too early to know of any energy savings but I am fairly certain this will pay for itself after a few years. Just wish I had installed last years as the price was approx $1k less. My initial impression of this product is very good.