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Our experience with Arden homes has been amazing. We were guided meticulously with genuine care every step of the process. The consultants we dealt with were thorough,honest , eager to answer all our concerns and easy to communicate with . Our Pre construction administrator was an absolute pleasure to liaise with. She was thorough ,competent , honest and guided us with such ease to our next stage. We started the process feeling a huge sense of relief knowing that we made the best decision to have Arden Homes build our next home. We are rea...lly grateful to have a loyal and a competent team at Arden homes who will use their creative skills to build our amazing home . We were really impressed with the level of knowledge and creativity that every consultant had displayed . We've put our complete trust in Arden Homes and know that we will be moving into an amazing home . Thank you Arden homes for an amazing journey !!! We are truly proud to say that we are building with a builder who is synonymous with high standards and integrity.
Arden Homes: A dream to work with to build our dream home!
After observing family members build houses, we were very excited when our turn came. After doing lots of research we settled on Arden homes. As first home buyers, we were pleasantly surprised by Arden. Compared to many other builders, their sales consultants in the display homes didn’t try pushy sales tactics, and didn’t talk down to us as we are young, which we found at so many others.
We were ultimately sold by the build quality, flexibility of designs and personalisation, and the standard of inclusions. The team at Arden have also made the...
My experience with Arden Homes, has been very positive. I have been guided all the way through at every stage knowing what's coming next. Everyone has been approachable, informative and easy to communicate with and they are full of knowledge and great ideas. Everyone I have dealt with has been fantastic. Now at construction, I am seeing it all come together. Cant wait till it's finished and I move in.
Pre-construction Northern suburbs melb
We have had the most positive experience with our pre-construction administrator. She was very knowledgeable, advised and guided us along the way. She followed up our queries (and we had lots) in a timely manner and communicated well. Moving onto construction now and hoping we continue to have a positive experience with Arden.
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Flexible designs and great service
We have had a great pre site experience with Arden Homes. We are currently doing a KDRB and now moving into construction stage. Everyone has been super helpful and knowledgeable so far.
Our pre site administrator ET has been a wealth of knowledge guiding us through the process and assisting us in a timely manner.
We are very excited to see our design come to life in the coming weeks!
Poor building quality and not covered by 7 years warranty - squeaky floor (4YO home)
Home built at 2017 and upstairs floor has squeaky sound. Approached warranty team and get told squeaky floor need to reported within 24 months. A four year old house with squeaky floor issue I can only say the building quality is very poor. Bad luck to myself did not report it earlier.
I tried to contact their management team via Facebook channel however still can not solve the issue. also they warn me if post similar topic in their channel again they might ban me on social media channel.
Post construction warranty service is bad. Poor building construction quality.
Great design and service
I had amazing experience with Arden Homes.
I am in a difficult block and takes a long time to start construction.
Everyone at Arden I dealt with were helpful,knowledgeable and friendly.
Building manager,Supervisor RL and Customer Service Administrator SG are patient and quick to respond.
When I need to help RL always happy to help me find a right way to resolve everything.
Thanks for Arden Homes team,Great design and Service!
It's not just building the house, it also how the builder reacts when you have an issue! NOT GOOD!!!
The standard Fisher Paykel Oven vents "50 deg hot air into the kitchen" and metal pipes create a "loud tapping sound next to our bed" The Oven is unusable on days over 20deg and condensation collecting and dripping down the pipes requires earplugs. What is Arden doing about it?
Well, Were waiting for F&P to reply, it is now over a month and you would think the builders realtionship with them would have moved this along quicker. The tapping noise, well the facades on the two other homes we had seen prior ere built with PVC, so why have they fitt...
Great pre-construction phase experience with Arden Homes
Our pre-construction phase experience with Arden Homes has been fantastic. Everyone we have dealt with, from AP our New Homes Consultant to EB our Pre-Site Customer Service, always had supported us patiently, was very responsive & flexible with our requests.
We happily endorse your company for the way you do business.
Amazing pre-construction process
Building with Arden was quite an easy decision for us. It all came down to the really good standard inclusions and the flexibility. When talking to competitors, things like altering the size of a room or swapping around the floorplan was quite costly where as at Arden, it was an easy change for them, this allowed us to almost completely customize a floorplan to suit us.
Our pre-construction contact was the BEST! We are first home builders and we knew very little about the process. Our contact was great at explaining things to me and was profe...ssional but also just a really nice and understanding person to communicate with. I looked forward to her emails and calls! Cost wise, we found Arden great. At first, we thought that they were on the expensive end but as we didn't have to upgrade much due to their great range of inclusions it actually ended up being very fairly priced. Can't wait to start the build.
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Post-construction process - Fantastic team
Building with Arden Homes was a very big decision, especially since this was our first time building -nonetheless, it was definitely the best decision we made!
All of the staff that we dealt with ensured that we felt comfortable about all of the decisions and choices we were making, from the layout, to colour selections, to structural components. Arden Homes was extremely flexible and open to the changes that we wanted to make in order to ensure that we were happy with the final plans. We had no issues with flipping the layout and adding in ex...
Absolutely Superb Customer Experience and exceptional in all aspects of the build
Words cannot justify the satisfaction we have with Arden Homes, but if we had to narrow it down to 3 words, it would be quality, relationships and experience. The whole process from our first walk through the display homes to the site-start, and even the support afterwards has been so personal and much less stressful than it would've been without such talented, responsive, professional people at Arden Homes.
The design center experience was so much fun despite the pressure of so many options. The support and communication from the sales offic...e to office admin was phenomenal. We have been so impressed by everyone at Arden Homes that made this dream a reality in the middle of a pandemic. Special thanks to the staff at Torquay display for making the whole process a lot easier for us.
Pre-construction process - amazing!
Arden Homes have been fantastic to work with and we're so happy to have chosen them as our builder!
We were so amazed by the service, professionalism, build quality and inclusions from the very first walk through of their display homes in Wollert, and this has continued all the way through our own design process, colour selection, tender, contract, post-contract variations and more, in helping us to build our dream home - a heavily modified Votivo 37 with Aspire Package and upgraded inclusions.
Unlike other builders, Arden have been very fle...xible and accommodating for all changes with regards to floor plan design, variations and more, in ensuring we are very happy with the overall layout and features of our new home. They have also been very transparent and cooperative with pricing in working around our budget. One thing we really liked about Arden is their team clearly share in the excitement of their builds, and this is positively evident in the conversations we have had with their staff and enthusiasm they bring - it has made our entire experience exciting and stress-free, with peace of mind that our build is in very good hands. We would wholeheartedly recommend Arden Homes, having undergone their service thus far, and look forward to moving into our amazing new home.
So far we have been very happy with our dealings with Arden. The pre-construction process has been well handled and we have felt looked after throughout. All of our questions have been answered clearly and promptly, and they have been reasonably flexible with our choices and floor plan.
There were some recurring mistakes in our paperwork and plans that we had to ask to be fixed a number of times between drafts. There was no problem with getting these rectified, but we did have to keep on top of it.
Mostly, the process has been quite straight...forward with clear information and instructions. There are some areas where it was unclear, like the requirement to remove a boundary fence and the disconnection of electricity/gas/NBN etc - a clear checklist for what is required for those processes would be good at this point. The colours, electrical, tender and contract appointments were all well run and we felt supported throughout, however it is overwhelming to have to make so many decisions in such a short amount of time. Being provided with an agenda or checklist may have given us more chance to prepare for decisions that were introduced at these meetings. We are three weeks into the construction phase and so far communication has been appropriate. We are quite happy with the process so far.
Would You Build with ARDEN, No, Never, Would Not Recommend.
I will stay with the facts as they will speak for them self. we built a BEAUMONT 43 with KEIMORA facade.
We had 3 site managers and if I did not request to go on site often there would have been even more problems that are hidden.
Pre : took over a 1year and 3months from deposit to commencement of constructions with many details not being documented and then more personnel changes .
During: Construction went the full 310 days + 2 months over with 4 months wasted in-between due to the change in managers and no one stepping in.
Now we are o...
Questions & Answers
I'm looking to build with ARDEN.
Anyone build the Luxe home and what was your experience?
Am a little concerned re having an independent inspector it was mentioned above that Kevin Mcdonald and Darren Love are very good.
Any contact details for these guys?
Thank you for considering to build with Arden and for your questions to our page.
We are so excited to hear that you are in the early stages of building your new Luxe home and would love to speak with you further about your home options and to answer your questions you have around independent inspectors.
Please send your preferred contact details to firstname.lastname@example.org and we will get someone to get in contact with you.
Does anyone have a current building managers email for Arden homes in Berwick please?
NO Most elusive and unreliable mob I have ever seen.Quality and attitude absolutely RS.
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