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Arden Homes
4.5 from 186 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    4.7 (119)
  • Site Admin
    4.4 (73)
  • Timeliness
    4.5 (85)
  • Structural Integrity
    4.4 (42)
  • Plumbing & Waterproofing
    4.3 (38)
  • Electrical & Lighting
    4.4 (39)
  • Flooring
    4.2 (37)
  • Transparency
    4.5 (93)
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Nancy H.
Nancy H.Greater Melbourne (Outer), VIC
  • Verified

Pre-construction

published
Customer Service
Site Admin
1 comment
Arden Homes
Arden H.Arden Homes
Monique S.
Monique S.
  • 2 reviews
  • 1 like
  • Verified

Arden Homes: A dream to work with to build our dream home!

published
Customer Service
Site Admin
1 comment
Arden Homes
Arden H.Arden Homes
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(1,234)
Beavs B.
Beavs B.Greater Melbourne (Metropolitan), VIC
  • Verified

Arden Homes

published

My experience with Arden Homes, has been very positive. I have been guided all the way through at every stage knowing what's coming next. Everyone has been approachable, informative and easy to communicate with and they are full of knowledge and great ideas. Everyone I have dealt with has been fantastic. Now at construction, I am seeing it all come together. Cant wait till it's finished and I move in.

Customer Service
Site Admin
1 comment
Arden Homes
Arden H.Arden Homes
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Roberta B.
Roberta B.Greater Melbourne (Inner), VIC
  • Verified

Pre-construction Northern suburbs melb

published

We have had the most positive experience with our pre-construction administrator. She was very knowledgeable, advised and guided us along the way. She followed up our queries (and we had lots) in a timely manner and communicated well. Moving onto construction now and hoping we continue to have a positive experience with Arden.

Customer Service
Build StagePre-Construction
1 comment
Arden Homes
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Ali Z.
Ali Z.Greater Melbourne (Outer), VIC
  • Verified

Flexible designs and great service

published

We have had a great pre site experience with Arden Homes. We are currently doing a KDRB and now moving into construction stage. Everyone has been super helpful and knowledgeable so far.
Our pre site administrator ET has been a wealth of knowledge guiding us through the process and assisting us in a timely manner.
We are very excited to see our design come to life in the coming weeks!

Customer Service
Transparency
Build StagePre-Construction
1 comment
Arden Homes
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Sarah R.
Sarah R.Greater Melbourne (Metropolitan), VIC
  • Verified

Poor building quality and not covered by 7 years warranty - squeaky floor (4YO home)

published

Home built at 2017 and upstairs floor has squeaky sound. Approached warranty team and get told squeaky floor need to reported within 24 months. A four year old house with squeaky floor issue I can only say the building quality is very poor. Bad luck to myself did not report it earlier.

I tried to contact their management team via Facebook channel however still can not solve the issue. also they warn me if post similar topic in their channel again they might ban me on social media channel.

Post construction warranty service is bad. Poor building construction quality.

Customer Service
Flooring
2 comments
Arden Homes
Arden H.Arden Homes
Sarah R.
Sarah R.
Dong Emily
Dong EmilyGreater Melbourne (Inner), VIC
  • 2 reviews
  • Verified

Great design and service

published

I had amazing experience with Arden Homes.
I am in a difficult block and takes a long time to start construction.
Everyone at Arden I dealt with were helpful,knowledgeable and friendly.
Building manager,Supervisor RL and Customer Service Administrator SG are patient and quick to respond.
When I need to help RL always happy to help me find a right way to resolve everything.

Thanks for Arden Homes team,Great design and Service!

Customer Service
Site Admin
1 comment
Arden Homes
Arden H.Arden Homes
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Fisher and Paykel Cooker
Fisher and Paykel CookerGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • Verified

It's not just building the house, it also how the builder reacts when you have an issue! NOT GOOD!!!

published
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Customer Service
Site Admin
2 comments
Arden Homes
Arden H.Arden Homes
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Edna
EdnaGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 2 likes
  • Verified

Great pre-construction phase experience with Arden Homes

published

Our pre-construction phase experience with Arden Homes has been fantastic. Everyone we have dealt with, from AP our New Homes Consultant to EB our Pre-Site Customer Service, always had supported us patiently, was very responsive & flexible with our requests.
We happily endorse your company for the way you do business.

Customer Service
Timeliness
1 comment
Arden Homes
Arden H.Arden Homes
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Georgie Thompson
Georgie Thompson Southwest, VIC
  • Verified

Amazing pre-construction process

published
Customer Service
Timeliness
1 comment
Arden Homes
Arden H.Arden Homes
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Nathasha P
Nathasha PGreater Melbourne (Outer), VIC
  • Verified

Post-construction process - Fantastic team

published
Transparency
Incentivised ReviewNo
1 comment
Arden Homes
Arden H.Arden Homes
Nick G
Nick GSouthwest, VIC
  • Verified

Absolutely Superb Customer Experience and exceptional in all aspects of the build

published
Customer Service
Site Admin
1 comment
Arden Homes
Arden H.Arden Homes
James G.
James G.Greater Melbourne (Metropolitan), VIC
  • Verified

Pre-construction process - amazing!

published
Customer Service
Site Admin
1 comment
Arden Homes
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Julie C.
Julie C.Greater Melbourne (Metropolitan), VIC
  • Verified

Pre-construction process

published
Customer Service
Site Admin
1 comment
Arden Homes
Arden H.Arden Homes
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Tommy H.
Tommy H.Greater Melbourne (Metropolitan), VIC
  • Verified

Would You Build with ARDEN, No, Never, Would Not Recommend.

published
Customer Service
Site Admin
1 comment
Arden Homes
Arden H.Arden Homes
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Page 1 of 13

Questions & Answers

Pauline
Paulineasked

I'm looking to build with ARDEN.
Anyone build the Luxe home and what was your experience?

Am a little concerned re having an independent inspector it was mentioned above that Kevin Mcdonald and Darren Love are very good.
Any contact details for these guys?

1 answer
Arden Homes
Arden H.Arden Homes

Hi Pauline,

Thank you for considering to build with Arden and for your questions to our page.

We are so excited to hear that you are in the early stages of building your new Luxe home and would love to speak with you further about your home options and to answer your questions you have around independent inspectors.

Please send your preferred contact details to enquiry@ardenhomes.com.au and we will get someone to get in contact with you.

Kind Regards,

Arden Homes.

Tarabombara
Tarabombaraasked

Does anyone have a current building managers email for Arden homes in Berwick please?

1 answer
MARK VANIN
MARK VANIN

NO Most elusive and unreliable mob I have ever seen.Quality and attitude absolutely RS.

Bryan
Bryanasked

Our builder asked us to get the Asset protection permission from council. Is it ok to get it or builder should get it by himself?
Please advise.

2 answers
Donna
Donna

Yes, you need to get that permit yourself.

JustNic
JustNic

Permit is the owners responsibility

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