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Aussie Broadband NBN 150 (Super-Fast)

Aussie Broadband NBN 150 (Super-Fast)

4.3 from 7 reviews

Works well for us

Some issues but all are NBN problems not Aussie, support was helpful and accurate just had to wait to NBN fixed their issues.
We have three NBN connections so far and will continue with them

Connection TypeFTTN (Fibre to the Node)
1 comment
Hi Colin, thank you so much for the review! If you see any areas where you think we can improve please let them team know. Cheers!

The kids haven't complained so that's a plus

We have noticed at night it does slow down.dont know what else to say if the kids are happy were happy as long as they can do their online stuff

Value for Money
Transparency
Customer Service
Start DateApril 2019
Adequate Speeds Yes
Standalone or BundledBundled
Contract Type12-month contract
Data TypeUnlimited Data
Connection TypeSatellite (Sky Muster)
1 comment
Woohoo! Sounds like a win to us. If you see anything that we can improve, please let us know. Cheers!

Restored my faith

We've recently mived & switched over to Aussie Broadband after an IT savvy family member recommended them.

With our old service, a major telco, we had frequent drop outs, & could have no connection for days. You would wait for an hiur or mire to get through to tech support, & their online support was totally useless ... in the end we just waiting until our move to exit the old service

Aussie Broad band is such a refreshing change, we've had no connection issues & great speed, plus we get a wider mobile phone range. When we first joined & I had questions, it was only a short wait to have the call answered. 100% happy

Value for Money
Customer Service
Start DateMarch 2019
Adequate Speeds Yes
Standalone or BundledStandalone
Data TypeUnlimited Data
Connection TypeSatellite (Sky Muster)
1 comment
Thanks so much for sharing your experience with us, Jen. We really appreciate your insight and we're happy to hear that it's been a refreshing change. If you see anything that we can improve, please let us know. Cheers!

Would give zero if possible

Ordered nbn early feb. Date booked for install 10 april which was ridiculous enough. Called when there was no-one here to install and they said its not them that do the install, and that it was randomly cancelled and that they can re-book for the end of may and possibly ask to have it installed earlier. Waiting over 3 months to get connected seems appropriate for this company, and they wont refund your money either. Buyer beware, they wont take responsibility and they will let you down!

Value for Money
Customer Service
Start DateFebruary 2019
Adequate Speeds No
Standalone or BundledStandalone
Contract Type24-month contract
Data TypeCapped Data
Connection TypeFTTP (Fibre to the Premises)
1 comment
Hi Andrew, The installation/connection date is at nbn availability as we do not personally do the installs. NBN are experiencing delays in areas. I'm more than happy to look into seeing if an earlier appointment is available and will be in touch soon. Cheers.

Especially for Seniors. Excellent service and easy set up.

Early days as we have just got NBN 2months ago but so far everything is great. So easy to set up and to get information. Especially for seniors like me. Great down/ upload speeds. So far excellent service. Let’s hope they don’t get too big like other Telcos and forget the customer base. Keep up the great work.

Value for Money
Customer Service
Start DateFebruary 2019
Standalone or BundledBundled
Data TypeUnlimited Data
Connection TypeI don't know
1 comment
We could never forget the people that helped us to grow, rest assured. We will always remain true to ourselves and will always be good to people. Thanks for your feedback. If you see anything that we can do to improve your experience, please let us know. Cheers!

So easy to sign up!

I signed up on a Monday morning at 7am online and was connected to NBN by 8am the same morning!! We have had it since switching over for a month and not one drop out! The speeds are amazing! We also added mighty fetch tv to our package and home phone. So much cheaper than our previous NBN company and as I saud: no drop outs!! Definitely recommend! Customer service are great to talk to as I had to ring to ask for my landline number that they accidentky forgot to give me.

Value for Money
Customer Service
Start DateJanuary 2019
Adequate Speeds Yes
Standalone or BundledBundled
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeFTTN (Fibre to the Node)
1 comment
Fantastic to hear. Thanks so much for your review. If you see anything we can improve, please let us know. Cheers.

Excellent service and great download and upload speeds

Excellent service and great download and upload speeds
Reliable so far
Distance limits a small problem but easily solved with the slightly slower speed
No issues with the service and great staff interactions via phone

Connection TypeFTTB (Fibre to the Building)
1 comment
Thanks so much for your review, we're happy to hear that the service is good and has been reliable so far. We wish we could shorten that distance for you. If you have any suggestions on how we can improve things, please let us know. Cheers.

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Details

NBN 150 (Super-Fast)
Service TypeNBN
Packages AvailableBundle and Standalone
ContractSet Period
Data AllowanceCapped/Fixed
NBN Speed Tier 150/100
Max Download Speed 150 Mbps
Max Upload Speed 100 Mbps
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