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Aussie Broadband NBN 250 (Ultra-Fast)

Aussie Broadband NBN 250 (Ultra-Fast)

3.3 from 3 reviews

Amazing Company!!

Connected NBN fast and amazing customer services!! My family - husband and our boys are really happy with the speed and everything! Highly recommended!!
Recently with Telstra and we had horrible experience so found a trustworthy and reliable internet corporation is so rare these days.

Value for Money
Transparency
Customer Service
Start DateMarch 2019
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeI don't know
1 comment
That's fantastic to hear, Stones! Thanks so much for the review, great to hear you're able to take advantage of the super high speeds. If you see anything that we can improve, please let us know. Cheers!

Constant dropouts bad support

Been with these guys for a while and we've been experience concurrent dropouts.. If you want internet i would advise against using Aussie BB they hold vendettas against people who complain and cut you off

Value for Money
Transparency
Customer Service
Start DateJune 2019
Adequate Speeds No
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeWireless
1 comment
Hi Thomas, we definitely do not do that and if that has happened to you, then I'll investigate. There are are only two reasons that service gets terminated, we do not tolerate repeated harassment and abuse of our staff and non-payment with no contact. We very serious with the abuse of our valued staff and don't tolerate any customers name calling or screaming obscenities at them, but even then, warnings are given. If the tirade of abuse continues, then we give a notice. No one should come to work to be subjected by abuse. We have a separate complaints process and everyone is treated fairly and their concerns are addressed.

It works really well.

Aussie Broadband is a gem. It just works. Simple, no nonsense approach, great customer support. I'm really impressed, and it takes a lot to impress me! Highly recommended to anyone wanting efficient, reliable internet.

Value for Money
Customer Service
Start DateJanuary 2019
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeFTTN (Fibre to the Node)
1 comment
Great to hear that you've experienced great reliability. Thanks so much for the review, Chris, we really appreciate it. If you see anything that we can improve, please let us know. Cheers!

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Details

NBN 250 (Ultra-Fast)
Service TypeNBN
Packages AvailableBundle and Standalone
ContractSet Period
Data AllowanceCapped/Fixed
NBN Speed Tier 250/100
Max Download Speed 250 Mbps
Max Upload Speed 100 Mbps
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