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Aussie Broadband NBN 250 (Ultra-Fast)

Aussie Broadband NBN 250 (Ultra-Fast)

4.1 from 8 reviews

Reviews

Review distribution

5 star
4
4 star
3
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1 star
1

Greg S.

Greg S.Central Queensland, QLD

Great speed and reliability

published

Sign up process was quick and staff were very helpful. Routinely see speeds above 230 mpbs, even in peak times. The only problem is I have so much bandwith, I keep hitting my download quota.

Value for Money
Transparency
Customer Service
Start DateJune 2019
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeCapped Data
Connection TypeFTTP (Fibre to the Premises)
See all answers
1 comment
Aussie Broadband
Official RepAussie Broadband

Haha, that's just perfect speeds, Greg. We will keep you in the loop if we ever raise bandwidth limits or get unlimited on those speed tiers. Thanks so much for your review, we're glad the service is stable. Have a fantastic day. Cheers, Keirra


Marsters

MarstersQueensland

Happy customer

published

So far very happy with everything from being fast tracked and installed in 1 week and all has been working perfect good connection so far An speed is just as good so

Value for Money
Transparency
Customer Service
Start DateJune 2019
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeWireless
See all answers
1 comment
Aussie Broadband
Official RepAussie Broadband

Thanks so much, Marsters. We really appreciate your review and to hear everything's working good so far. We’re always looking to improve our customer experience so if you see anything that we can do better, please let us know. Cheers, Mel

chook

chookPerth, WA

  • 2 reviews
  • Verified customer

>1 year of use - awesome!!! - plus Online Nintendo Switch query today was resolved instantly

published

>1 year of use - it's been awesome!!! - plus my Nintendo Switch query today was resolved instantly ... Brodie was sensational with fixing an issue; she promptly, calmly & compassionately found a solution, Bravo Brodie ... Cheers, Chook :)

Connection TypeFTTP (Fibre to the Premises)
1 comment
Aussie Broadband
Official RepAussie Broadband

That's fantastic, chook! Thanks so much for sharing your experiences here. We really appreciate it. If you see anything that we can do to improve, please let us know. Cheers, Mel

Joshua P.

Joshua P.

  • 5 reviews
  • 14 likes

This service is perfect!

published

Aussie have been very helpful and have provided a perfect experience, only thing that could be better is if the 250/100 plan was unlimited but at 3TB (3000GB) we have only used just over 320GB in the last 5 days. That’s about 64GB a day roughly. We get around 235 down and 80 up, which is how the NBN was meant to be!

Still waiting for the landline phone to be changed over to them from my previous provider but other than that it’s fine.

Impressed with the speeds as I run a YouTube channel and with an extra $10 each for unlimited upload and unmetered internet between 1am-7am, they are running a great service.

As I said only thing that could be improved is to offer an unlimited 250/100 plan.

Value for Money
Transparency
Customer Service
Start DateJuly 2019
Adequate Speeds Yes
Standalone or BundledBundled
Contract TypeMonth-to-month
Data TypeCapped Data
Connection TypeFTTP (Fibre to the Premises)
See all answers
1 comment
Aussie Broadband
Official RepAussie Broadband

Hi Joshua, thanks for the review, we very much appreciate it and glad to hear you're happy with your speeds. We'd love to offer unlimited 250, but it's not practical at the moment under current NBN pricing models. ^Janet


Nettie8

Nettie8Sydney, NSW

NBN/Aussie Broadband

published

Whilst not as good as ADSL2 Cable, I must say the service is better than expected. Aussie Broadband have been great to deal with. When we initially set up with ABB we were given very good advice about what would suit our needs. Every time we have rung ABB we have spoken to someone who is articulate and pleasant. A relief from our experience with another provider. Would recommend ABB to others.

Value for Money
Transparency
Customer Service
Start DateMay 2019
Adequate Speeds Yes
Standalone or BundledBundled
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeI don't know
See all answers
1 comment
Aussie Broadband
Official RepAussie Broadband

Hi Nettie, thanks so much for your review and feedback on your experience with our teams. We appreciate it. Have a wonderful weekend. Cheers, Mel


Stones

StonesGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Amazing Company!!

published

Connected NBN fast and amazing customer services!! My family - husband and our boys are really happy with the speed and everything! Highly recommended!!
Recently with Telstra and we had horrible experience so found a trustworthy and reliable internet corporation is so rare these days.

Value for Money
Transparency
Customer Service
Start DateMarch 2019
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeI don't know
See all answers
1 comment
Aussie Broadband
Official RepAussie Broadband

That's fantastic to hear, Stones! Thanks so much for the review, great to hear you're able to take advantage of the super high speeds. If you see anything that we can improve, please let us know. Cheers!


Thomas matthews

Thomas matthewsSydney

  • 3 reviews
  • 5 likes

Constant dropouts bad support

published

Been with these guys for a while and we've been experience concurrent dropouts.. If you want internet i would advise against using Aussie BB they hold vendettas against people who complain and cut you off

Value for Money
Transparency
Customer Service
Start DateJune 2019
Adequate Speeds No
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeWireless
See all answers
1 comment
Aussie Broadband
Official RepAussie Broadband

ChrisJ

ChrisJCentral Highlands and Goldfields, VIC

It works really well.

published

Aussie Broadband is a gem. It just works. Simple, no nonsense approach, great customer support. I'm really impressed, and it takes a lot to impress me! Highly recommended to anyone wanting efficient, reliable internet.

Value for Money
Customer Service
Start DateJanuary 2019
Adequate Speeds Yes
Standalone or BundledStandalone
Contract TypeMonth-to-month
Data TypeUnlimited Data
Connection TypeFTTN (Fibre to the Node)
See all answers
1 comment
Aussie Broadband
Official RepAussie Broadband

Great to hear that you've experienced great reliability. Thanks so much for the review, Chris, we really appreciate it. If you see anything that we can improve, please let us know. Cheers!


See all Aussie Broadband reviews

Questions & Answers

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Details

CategoryInternet Service Providers
Service TypeNBN
Packages AvailableBundle and Standalone
ContractSet Period
Data AllowanceCapped/Fixed
NBN Speed Tier 250/100
Max Download Speed 250 Mbps
Max Upload Speed 100 Mbps
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