??!
2 photos
Australia Post Domestic Express Post

Australia Post Domestic Express Post

1.6 from 483 reviews · View Statistics

Reviews

1.6

483 reviews
5
(52)
4
(13)
3
(13)
2
(19)
1
(386)
Previous
Next

Reviewer Photos & Videos

  • More
Mendoza

MendozaMelbourne

  • 2 reviews
  • 3 likes

""""""Express"""""" is being very generous

published

This can only be called 'Express' when compared to the dismal regular post where your package is kicked along the road until it reaches its destination. You get a tracking number but it never shows anything, just 'sent' or 'arrived'. Be careful that the package is not too heavy or conspicuous or it will be stolen by a contractor making $8 an hour. They may deliver it, or just leave a card so you can do their job for them.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Casey K.Australia Post
John T.

John T.Peel, WA

  • 2 reviews
  • 2 likes

If you can't deliver, lower your prices.

published

Ok, so you can't deliver Express post the next day as per the intended purpose of the Express post offering, so then why are we still paying the same rate? This is bull%$#t

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Casey K.Australia Post
Other Couriers
Previous
Zoom2u
Zoom2u
4.9
(656)
Dogtainers
Dogtainers
4.8
(486)
PACK & SEND
PACK & SEND
4.6
(3,920)
Parcelpoint
Parcelpoint
4.5
(2,491)
Next
Kartik

Kartik

  • 4 reviews
  • 2 likes

Vic to nsw in 18 hours

published

Shipped from Melbourne at 3 or 4pm. Received it in Sydney at 10am. Quite interesting considering a standard small parcel took 5 days from Melbourne to Sydney so express is definitely worthwhile in peak season.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Priscila L.Australia Post

Thanks for sharing your experience with us :) yes even though we can't get all Express items delivered the next day, it is still a faster service than standard!

Couriers

Find out how Australia Post Domestic Express Post compares to other Couriers

Know better, choose better.

Compare all
Navid

NavidWilletton

  • 2 reviews
  • 3 likes

Australia post is Ripping off people for the services they don’t give

published

Iran embassy posted my passport and other legal documents with Express post Platinum (supposed to be delivered the following day). It’s sitting in Mawson ACT for past 4 days, even after I rang them and complained. They charge people expensive, but they don’t give the promised services.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Jason D.

Jason D.South East Queensland, QLD

Sitting in Cairns for 2 days.

published

Waiting AGAIN for an express post parcel that was sent from Brisbane on the 19th of Nov. Processed at Cairns on Sunday the 22nd. Sitting there since. So 2 days doing nothing while I'm 20 minutes north of Cairns in Trinity Beach. My Catch normal post was received at the same facility yesterday & arrived today. How does a parcel post (normal post) arrive quicker than the express post parcel. Blows my mind how Aust post say they are prioritising Express Post when normal post arrived sooner. Oh the tracking number is R460226006987875006140900. I have filled in an online form for the missing/late item, reference number 36579534. Please sort out. Needed for my work. Thanks.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeLate
Shipping TypeDomestic
See all answers
1 comment
Jason D.
Jason D.

Any luck Casey/Pricila on the above issue? Still no change in status on my parcel. Thanks.

Bowie4Ever

Bowie4EverGreater Melbourne (Metropolitan), VIC

  • 11 reviews
  • 5 likes

Slowest and most unreliable service ever!!

published

I sent important documents, that are time sensitive, via express post (Melbourne to Canberra). It is now over one week since posting and they are still not delivered.
This is the second time in a month that this has happened, the last time it took almost 3 weeks for the item to be delivered.
Totally unacceptable!!!

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
5 comments
Australia Post
Priscila L.Australia Post
Bowie4Ever
Bowie4Ever
Australia Post
Priscila L.Australia Post

Surprisingly quick

published

Came on time what a surprise, I left a 1 star review but had to change to a good review due to 1 day early the tracking info was lacking which lead to me first review.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeEarly
1 comment
Australia Post
Priscila L.Australia Post

Hi Mark,

It was so quick it didn't have time to get any tracking updates haha! Even though it may miss some scans does not mean it's not moving which is always good to keep in mind with future deliveries. We appreciate your review :)

Would Be Quicker To Walk Your Parcel To Its Destination

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
3 comments
Australia Post
Priscila L.Australia Post
Nathaneal B.
Nathaneal B.
Australia Post
Priscila L.Australia Post
Andrea

Andrea

  • 3 reviews
  • 7 likes

No delivery - just fees and lies

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
Delivery Arrived in Good ConditionNo
See all answers
Couriers

Find out how Australia Post Domestic Express Post compares to other Couriers

Know better, choose better.

Compare all

Disappointing service!

published

Purchased an important gift for my son to be shipped from QLD to VIC paid extra for express postage in order to arrive quicker and safer! Package now delayed, no updates on tracking, no response to enquiry!
Very disappointing, packages from overseas sent via express post arrive quicker!

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
5 comments
Australia Post
Priscila L.Australia Post
renata a.
renata a.

Hi Pricila thanks for the response. Here is the number 34AG73400626

Australia Post
Casey K.Australia Post

Such a BAD service platform

published

I have lodged a complaint for missing item 4 days now. Australia post delivered it in wrong address. It contains really important documents. I can not imagine, what will happen if someone misuse those documents. Every time, I called them, they are giving same reply. How Australia post could be so so irresponsible? Those are really sensitive documents.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
2 comments
Australia Post
Priscila L.Australia Post
Das
Das

Please Auspost don't deliver people's important parcel in wrong address. If you can't do your job properly, please don't do it. At least no one have to suffer at the end of the day like us.

Le-Boof

Le-BoofLaunceston, TAS

  • 7 reviews
  • 13 likes

Thieves nothing but Thieves

published
Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Rick

RickMetropolitan Adelaide, SA

a week "preparing" to express

published

I ordered a computer component from Canning Vale WA pm 6-Nov. to be sent express post. Tracking showed that shipping information was received by Auspost Mon 9-Nov 12:56pm but for a week it reported just "being prepared". I complained on this page about the poor service of Auspost but the sender has now admitted the item was probably left in the wrong place by new trainees after the con. note number had been generated ie. they reported the item as "sent" when it hadn't been, and there it sat for a week! In the end the item was picked up by Auspost in WA on the 16th and received in SA on 18th, so I - and the vendor - owe Auspost an apology. I will receive a refund for the express post fee and the trainees, hopefully, further instruction.

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeOn Time
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
4 comments
Australia Post
Casey K.Australia Post
Rick
Rick

Thank you Casey, I am forwarding this conversation to the supplier for their comments. It would be good to get to the bottom of this. For your information, the tracking number is 33KXP000050601000960802. Cheers Rick

Australia Post
Priscila L.Australia Post
Samantha Kuchler

Samantha KuchlerNorth Queensland, QLD

  • 2 reviews
  • 2 likes

Poor service.

published

Sent a parcel express from regional Qld to Brisbane. They apparently couldn’t leave it in a secure place so the took it back to the post office. They did not leave a card to let the receiver know. Also a registered letter spend 1 week sitting in Brisbane before it got to my local mail centre then spent 2 days there. COVID is not a good excuse. Employ more staff and pull your finger out.

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Casey K.Australia Post
Other Couriers
Previous
Smart Send
Smart Send
4.1
(1,393)
Sendle
Sendle
4.0
(7,832)
comGateway
comGateway
4.3
(53)
Aeropets
Aeropets
4.2
(54)
Next
James

JamesCanberra 2600, ACT

  • 2 reviews
  • 2 likes

If I could rate 0 stars I would.

published
Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Couriers

Find out how Australia Post Domestic Express Post compares to other Couriers

Know better, choose better.

Compare all
Kim

KimSydney, NSW

Terrible service at Auspost BURWOOD PLAZA,NSW

published

Here they don't accept Australia post ID (Red card issued from Auspost).
They said its not valid and we need Photo Id to collect parcel.The new young chinese lady with shoulder length hair is Rude and Not helpful.
And the postman will NEVER EVER try to deliver the parcel.No card left.
This message is behalf from all BELMORE street residents.

Incentivised ReviewNo
Sender or ReceiverReceiver
Shipping TypeDomestic
1 comment
Australia Post
Priscila L.Australia Post
Alice

Alice

  • 2 reviews
  • 1 like

The company that moves backwards instead of forward

published

Aupost is worst than it ever was, it's using Covid 19 as an excuse to delay and lack of care for customers time and parcels. "Express" post now takes 5 days to be delivered while regular post is taking literally for ever. Terrible

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Marg S

Marg S

  • 9 reviews
  • 8 likes

Here we go again cont.....

published

I put a 0 star review here Thursday 5 November. Received a reply from '[name removed]' asking for tracking number. Cannot see where to reply. Another crappy thing about Australia Post. This review is -0 stars.
My tracking number is R538441056667771. As far as I can see, my EXPRESS POST parcel I posted on Wednesday 4 November in Adelaide is still sitting in Adelaide. WHAT A JOKE!!!!!!! When will it be delivered to Darwin????

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Louis

LouisSydney, NSW

Express Post not express at all

published

express post used to be overnight delivery within Capital city , but it is very bad now , I used it from north sydney to Bella Vista it took 3 nights to get there!

Incentivised ReviewNo
Sender or ReceiverSender
Delivery TimeUnacceptably Late
Shipping TypeDomestic
Delivery Arrived in Good ConditionYes
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Mitchell

MitchellCentral Queensland, QLD

Slowest 'Express' Delivery Service

published

My package was posted on Thursday from Melbourne and arrived in Rockhampton Sunday, but hasn't left the facility since then or been scanned? Amazing how it can make it from Vic to Qld in 3 days, but not from the PO to my house in the same city within 3 days.
Tracking is 0207058023972006060995

Incentivised ReviewNo
Sender or ReceiverReceiver
Delivery TimeNever Arrived
Shipping TypeDomestic
See all answers
1 comment
Australia Post
Priscila L.Australia Post
Page 1 of 25
See all Australia Post reviews

Questions & Answers

JABe

JABeasked

Domestic Express Post

I had one package 60448975324097 dispatched on 17th Nov. and another 60448969626091 dispatched 19th NOV Express post but none have even been scanned. They’re usually processed in Alexandria in Sydney and come to me in the outta west NSW?

5 answers
Australia Post
Priscila L.Australia Post

Hi Jabe,

It's a bit concerning to see no scans on either, were they sent from the same person? And do you know if they were posted in a Post Office or in a street posting box? We'll need the sender to contact us to start an investigation given there are no scans and enough time has passed.

Thanks,

JABe
JABe

Yeah same person. I think maybe it was posted in street posting box. If it was over the counter i think it would be here already. How do i get the sender to contact you?

Australia Post
Priscila L.Australia Post

Even if it was lodged over the counter or in the street posting box it will take the same amount of time to get delivered but it will affect the first scan. The sender can to contact us with the following

Social Media Team on Facebook https://www.facebook.com/australiapost/ & Twitter https://twitter.com/auspost that are available 24/7. Alternatively they can call us on 13 7678 (Mon - Fri) or live chat with someone - https://auspost.com.au/help-and-support

Emily A

Emily A asked

Domestic Express Post

My tracking number 33JMW643146901000930808 says it’s expected for delivery today and it’s almost 9pm and I still haven’t received it yet

3 answers
Australia Post
Priscila L.Australia Post

Hi Emily,

I can see this one is still not delivered and if you haven't received this please send me a private message with the following so I can investigate this for you.

Your full name
Address on the parcel
Email
Phone number

Thanks!

Emily A
Emily A

Thank you, I still haven’t received it so I have sent you a message.

Emily A
Emily A

It’s arrived thank you so much for your help! :)

Jake

Jakeasked

Domestic Express Post

Hi wondering why my parcel has not come yet. Tracking number is HA6503296001000930302

3 answers
Australia Post
Casey K.Australia Post

Hi Jake,

Looks like this was only posted on Thursday and is travelling from Melbourne to NSW. Based on the most recent tracking event, delivery is estimated by tomorrow :)

Jake
Jake

It has been on its way from sydney to Newcastle for 4 days

Australia Post
Priscila L.Australia Post

I know it may be caught up in a delay as we are experiencing delays all over our network right now. If the item isn't delivered by tomorrow we can start an investigation for you.

Get an answer from our members and Australia Post representatives

Other Couriers

Previous
Zoom2u

Zoom2u

4.9
(656)
Dogtainers

Dogtainers

4.8
(486)
PACK & SEND

PACK & SEND

4.6
(3,920)
Parcelpoint

Parcelpoint

4.5
(2,491)
Jetpets

Jetpets

4.4
(650)
Big Post

Big Post

4.5
(122)
Interparcel

Interparcel

4.1
(1,977)
Smart Send

Smart Send

4.1
(1,393)
Sendle

Sendle

4.0
(7,832)
comGateway

comGateway

4.3
(53)
Aeropets

Aeropets

4.2
(54)
Next

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.