Laziest people work in australia post. My office is on L2 and has a lift . Every time there is a delivery they leave a note . Terrible services. There no accountability to delivery people.

Our suburb was changed to getting our post delivered every two days, which is okay if we received better service but now the posties rarely come to the door to deliver tracked items/parcels. In fact I think the service has gotten worse.

Instead of coming to the door, they jam the letters/parcels in the letterbox causing some of them to tear. We even had a parcel left in the top of the letterbox which was hanging out where anyone walking past could just have easily grabbed it.

We had a postie slam a parcel on his bike once because he couldn'...

I just want to ask the question" why don`t you start employing people that can read address correctly "Other day I had someone else parcel delivered to my address, correct number but not the street, today someone drops off my parcel, it was delivered to wrong address, again correct number but not the street. Do your employees know only how to read the number... Clyde area has streets not just numbers. Educate them to read the letters not just numbers because this is gone far beyond any understanding of how many wrong deliveries, no one has anymore trust in Australian post

After countless negative experiences (spanning YEARS) with this useless, poor excuse for a company the straw that broke the camel's back finally landed today. Today I decided that never again will I pay their ridiculously exorbitant postage fees. Never again will I hand over an important item and assume it will be delivered safely just because I'd paid an exorbitant fee to ensure that outcome. Never. Ever. Again.

What was the final straw? Well, that was an important item I posted on Thursday the 18th of February. It only had to travel a d...

Well is there no end to the constant price hikes! Maybe to claw the cost of Cartier watches.
We patronize the service, they apologize for being so busy,THEN after realizing this, They jack up the prices. Starting March 2021,so ive heard.
Sendle and others here we come

Now 2 weeks delay and counting for the parcel from Melb to Sydney. It is just ghosted with Auspost claiming that item was not dispatched by sender and sender claiming that item was dispatched. While I’m waiting for this parcel I sent another parcel from Sydney to QLD and also received another parcel from VIC within normal time like 2 biz days... bizarre times and complete absence of customer service.. is it hard to arrange work from home and look in the system? Company I work for went 100% from home in 3 days... it is not hard... just require decent management...

Two packages arrive in Melbourne to be sent to country vic (one from China one from WA) only for them to both be sent over to Perth. They were less than two hours from my house and now heading to the other side of the country. Ridiculous.

After taking time off work to be home for a delivery that 'could not be safe dropped' (not by my choice!!) I had to chase after contractor's van who tried to ignore me running! What a joke has Australia Post become. The bloke lied to my face trying to say that he KNOCKED. I hear him sticking the stupid card in my door, surely I would have been able to hear him knocking - he DIDN'T. He snuck a card and tried to run to make me line up at a PO shop to get my item. Really, Australia Post, you are pathetic.

As a struggling business resorting to small time online selling to stay afloat, I find Australia Post amazes me that they can cry poor holding out one hand saying people don't send letters anymore so they up the price of stamps and reduce the number of days they deliver (but they say nothing about how much they are racking in with the other hand given parcel deliveries and online sales were taking off).... then came covid and it really boomed with online sales, they even put on more staff to cope. Most companies recover extra staffing and logis...

I ordered a remote control off Ebay that came to Perth during the Perth Covid lockdown and arrived on the16/2 and I have waited 6 days for it to be delivered to me and yet I have yet to see it onboard a vehicle for delivery, as a business goes Australia Post is over staffed, they charge to much compared to other businesses that deliver, and they have no idea what they are doing so far it is 18 days and counting

A parcel was posted from Canberra to Launceston Friday, 12 February and I've since discovered that it has been sitting in Launceston for the last 6 days. I'm really not surprised any more. At least this time it didn't take the usual 10 plus days just to get out of Melbourne.

Purchased from eBay Australia recently. Frustrated from poor service from them using Aus Post last year.
Latest purchase has spent 7 days in Melbourne going nowhere and AP can't find it.

Just posted a parcel that i calculated on the Aust post website pre posting at $20.70, dimensions 44 x 20 x 26 and 3.3kg and was charged $25.10. Didnt say anything as last time i questioned them about if it Packs it Posts flat rate charges the staff didnt know the rules as they said they get no training and they hit a duress button, so have to face being ripped off again ! Unless the staff member incorrectly input the dimensions as she was trying to remember the 3 at once where they usually do one at a time ??
. Just got home and put all the d...

I ordered a computer case from Umart and the estimated delivery time suddenly changed from 1 week to 2 weeks. I submitted a form to question what was going on. Turns out the parcel which supposed to be delivered to Adelaide delievered to Cairns instead. Just how freaking incompetent and unprofessional those guys are? Parcel Number 33VAW515071601000934509

PS: The ironic thing is I just realised Umart Adelaide is opening this Saturday so I could have saved the $25 postage and have the item a week earlier than what the worst post service on earth could do. This part is not Australian post's fault, but it did make me feel much worse

Aust Post have an outdated claims process. Although you pay for extra cover for full value of the article being sent.

(Quote): Aust Post will not process a claim with photo evidence, your customer is required to take the item and packaging to a Postal Manager at a corporate post office, not LPO, for a third party damage assessment to be conducted and can make packaging recommendations for future parcels. (End quote)

This process encourages businesses to rethink if the additional 'Extra insurance' for items over $100 is serving the purpose.
...

I have been waiting for a parcel it has been in Kelmscott Perth arrived 10 th February and yet still not delivered I live in Kelmscott what is going on hopeless today 17 th still nothing has arrived

Was posted than sent back, now is posted again where am I going to get it God knows. It's slower than a donkey. The postal service is horrible. Now that everything has to be posted there should be more postal places than just the Australian post, or F the whole system.

- Australia Post takes more than one week to deliver a small item from one suburb to another within the same city
- They refuse to provide you with updates and reasons as to what happened and why
- They keep using Covid as an excuse for delays, although life is back to normal and we are 11 months into this pandemic; plenty of time to update procedures
- They publicly tell you they are willing to help you and ask you to send them a private message So that they can have a look into it, but they won‘t come back to you and ignore your private messa...

Never arrived. No delivery of product i ordered from interstate. P.O. kept it then returned to sender. So close. Ok, but at least notify me of this. No attempt of notification. Zero follow through.
Tracking number 34DCC500187101000964506

I have complained about the issue of not getting parcels (large and small) delivered to my door countless times! I am mostly home, so that excuse won't work! So have others, in my circle of acquaintance!

It means that us oldies especially, have to turn up at our post office and cart around at times heavy parcels because the lazy postal delivery personnel can't be bothered to deliver the parcels to our door!

Do I (we) ever hear back from Australia Post? Never! It is just ignored and the practice continues unabated! An absolute shocker as far as service to the public is concerned!

UPDATE: Surprise surprise! My parcel today was delivered to my front door! Will this continue, though?