Australia Post Domestic Parcel Post (Standard)

Been having so much trouble my postage gos to Salisbury post office and can sit for days before it is passed out for delivery. Ombudson was involved to get my mail. Salisbury was Investigated and passed out my mail the same day

An absolute crap fest, This is an essential service, A government service yet the prices are getting extreme. You need employees on the ground but really should have little management so they can keep costs down. It's a fail and it's not good enough but they have an monopoly on an essential service so what can you do about it... nothing

Just cant give aust post a high enough review. Never been let down by their service and our 2 local agents - berowra and berowra heights are outstanding. I always use them as they are the cheapest and best. I sell alot online and use them at least once a week and never had an issue.

I was told that handling goes through various stages from the delivery man that delivers to my door.
Everytime I order multiple glass items in one box, they arrive broken.
They obviously don't care for boxes as well as they should.

I was amazed at how fast the delivery was. The pricing was also rather competetive. Very friendly and helpful staff, who were extremely patient while I tried to find the postal address for my item

As an online seller in a regional area, I am now settling on AP parcel post for all my deliveries. They have consistently delivered my parcels within a reasonable time frame. My customers too are happy with the reliability of the service. In contrast the courier company I have also been using is unreliable, breaks items and loses them. I appreciate the detailed tracking available with Aus Post.
Thank you!
Nessa

I have mail redirection from my elderly mothers house to my house, it is renewed every year, and there is allways mail going missing, especially my fathers disabled pass via post has misteriously gone missing twice. When i call aust post complaints department they are not helpfull, i advised on compensation for five express post my mother had to use from other 4 years ago and i am still waiting after they agreed to compensate. Poor service

I ordered an electronic package online. A postie from Australia Post delivered it to my home but I was at work. He called me through my ring doorbell and waited till I responded. He was very easy to communicate with. Instead of leaving the package on the porch he left a card for me to pick it up my local post office. I appreciate how diligent he was. Thank-you!

Auspost sends an sms saying delivery will be the next day but then on the day of delivery they send some other excuse that the delivery won't arrive that day. What the hell are you people doing?

i cant believe that people do lie in this age? the mailman never came and it says devilry attempted and no one attendance. i was at home all day just to waiting for it no one came. i contacted the staff on the phone and they said we cant do anything for you wait for the card and go and collect it your self!! there is a reason of why people order online, one of them is that it is heavy and they cant carry it. if i could then i would just went to the store and bought it and not choosing to deliver it.
i am very disappointing with you.

I’m impressed with Australia Post. With all of my deliveries they always notify me when it is being delivered. Very easy to know when I need to stay home. Thanks

The consistently poor delivery times and deceptive tracking service of Australia Post have lead me to look at small courier companies. The good news is that there are plenty out there providing the service Australia Post should be.
Unfortunately I think time is up for our national carrier.

I ordered an item to be delivered from Sydney to Sunshine Coast, they estimated 3 days delivery, that's OK. 3 days after placing the order I checked the delivery status only to find the item had gone south to Melbourne adding another 6 days to the delivery time. When I rang and asked why it was in Melbourne, the reply was "it was on it's way to Brisbane" (among other excuses trying to justify Australia Post". WOW and they have the hide to put up their prices, well now I know why, to pay for their stuff ups.

I am waiting for a birthday present to be delivered to me. The item was sent on Monday from inner Melbourne and now the tracker is showing expected delivery on next Monday, that is a week in order to receive a parcel from Melbourne to Melbourne... It's simply unacceptable!
How can it be possible to take a full week for a domestic parcel?? I've had items delivered faster from overseas... As usual Australia Post demonstrate to be a total waste of time and the worst postal service in the World.
Clearly the focus of this company is neither delivering mail in a timely manner nor customer service.