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Australian Lawn Wholesalers

Australian Lawn Wholesalers

4.0 from 184 reviews

See the Best Garden Shops in 2019 as rated by Australians on ProductReview.com.au.

Reviews

(127)
(4)
(6)
(11)
(36)
  • Incentivised Review Yes (0%) · No (100%)
  • Product Quality
    1.0 (1)
  • Customer Service
    1.0 (1)

Oldsalt

OldsaltMetropolitan Adelaide, SA

  • 6 reviews

Try another business.

published
Product Quality
Customer Service

Chintan

ChintanMelbourne

  • 2 reviews
  • 5 likes

Beware of this company..

published

Hello. The company has completely stopped responding to my calls. In fact their number is now not reachable. They have taken my deposit and have stopped responding. Beware of this company.

Steve

Steve

  • 2 reviews
  • 4 likes

Company is cheating

published

Beware of this company they have gone into liquidation they have taken my deposit of $1000 and still not done anything

Matt

MattGregory Hills

TOOK OUR MONEY AND CLOSED UP SHOP

published

BEWARE- company has gone into liquidation! Took our $900 deposit and have now closed their doors. Sales rep was more than happy to get personal with me, only to know behind my back he was realistically stealing money from me. Do not contact!


Hugh Woodburn

Hugh WoodburnMeidelbereg

  • 2 reviews
  • Verified customer

Better Than We Expected

published

The entire experience was stress free. The sales person did not rush us with a rehearsed spiel, instead showed us the samples and answered all our questions and explained the whole process from signing up, to laying, maintenance and after sales care. The tradesmen men were very courteous, professional and caring with their work making sure to care for the shrubs and plants that were close to where they were working. They advised us on how to care for the lawn and patiently answered all our questions. They left the area in great condition.

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi Hugh, Thanks your feedback on our process and service.its always great hearing we exceed expectations. Happy we could help

Review collected in partnership with Australian Lawn Wholesalers


party_of_5

party_of_5Melbourne

  • 2 reviews
  • 5 likes
  • Verified customer

loving my new turf

published
1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi, great to get your feedback on our process and service. we appreciate your comments Please enjoy your new lawn. We are happy we were able to help

Review collected in partnership with Australian Lawn Wholesalers


Happy client

Happy clientTregear

  • 2 reviews

Never needs mowing

published
1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Thank you for taking the time to provide this feedback. The job looked great and we posted some of the images on our facebook page. Its great to hear the kids love to go barefoot on the grass. Much appreciated.


Peter T

Peter TAdelaide

  • Verified customer

Great outcome

published

The installation team did a great job with my new synthetic lawn. Arrived on time, worked hard all day and the finished product is excellent.

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi Peter, great to get your feedback. we appreciate your comments on our service and hard work but we are most please you are really happy with the outcome. Please enjoy your new lawn

Review collected in partnership with Australian Lawn Wholesalers

  • Verified customer

This product is fantastic. It has changed the way my property looks dramatically.

published

The entire experience was as easy as one two three. Measure, quote and complete the job. Could not be more pleased with the price and the result.

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi Denis, thank you for taking the time to share your experience. It’s a pleasure when we can help people transform their yards especially when they agree the change is dramatic. Glad we could help with your project.

Review collected in partnership with Australian Lawn Wholesalers

Magnificent result the lawn has highlighted the backyard.

published

I'm really pleased with the result, the whole job was carried in a friendly fashion & the installers were great & worked in a professional manner & explained everything fully. The job was completed quickly & efficiently & left the area thoroughly cleaned, Great Housekeeping.

2 comments
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi Rolf, Great to hear the feedback on your experience, glad we could help

Rolf G Peake
Rolf G Peake

Jette

JetteBundoora

  • Verified customer

Excellent; has made all the difference to our backyard!

published

The artificial turf that we ordered came with two polite and friendly installers who efficiently laid the foundation and then carefully laid the grass on top. It looks great; comfy and welcoming instead of the bleak grey concrete verandah floor. Our grandchildren love to play on it now. It is thick and natural-looking, and is nice to walk on. The price was less than we thought, and we are really pleased with the result.

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Thanks Jette, Great to hear the feedback on your experience and especially about the grandchildren playing on it, glad we could help and thanks for the recommendation

Review collected in partnership with Australian Lawn Wholesalers


  • Verified customer

Say goodbye to the lawn mower!

published

We're very happy with our new lawn. Its great not having to worry about mowing the lawn anymore! Everyone whose seen it thinks its great! Our installer was very professional and obviously knew his craft. Couldn't believe he did the installation on his own. Would happily recommend ALW.

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi Greg,

Thanks for taking the time to share your experience and recommendation.
Glad we could help

Review collected in partnership with Australian Lawn Wholesalers


  • Verified customer

Fantastic transformation

published

Rang ALW after seeing information in the letterbox. From Lyle who did the quote to the installers, everyone was very friendly. The whole process was explained and as the area was small, the installation too less than a day. Love my new lawn and the bonus is I never have to mow it.

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi Anne, great to hear you were very happy with our and service and especially that you love the result. Thanks for taking the time to share your experience. Glad we could help from all at Australian Lawn Wholesalers

Review collected in partnership with Australian Lawn Wholesalers


  • Verified customer

Perfect

published

Very happy with the service and very happy with the results. The work was done in a time table and the quality was as promised

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi Alins, great to hear you were very happy with our product and service. Thanks for taking the time to share your experience. Glad we could help

Review collected in partnership with Australian Lawn Wholesalers

Beryl C

Beryl CMelbourne

  • Verified customer

Love our lawn

published

Thank you Australian Lawn Wholesalers for a job well done. We found you online and from the first phone call we were clearly instructed re quote, cost, installation, payment dates etc. . Lyle visited, measured,and spent time explaining the process and choice of grass etc. and was very helpful . The two young installers did a good job and completed task and clean up well.

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Thanks Beryl, Great to hear the feedback on your experience, glad we could help

Review collected in partnership with Australian Lawn Wholesalers

  • Verified customer

Professional and curteous customer service!

published

Staff were professional and informative regarding entire process. Any issues regarding unexpected delays were addressed and rectified professionally. I am very happy with the installation and quality of the product. I would recommend this company to family and friends.

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Thanks Tony, Great to hear the feedback on your experience and especially the professionalism of our staff, glad we could help and thanks for the recomendation

Review collected in partnership with Australian Lawn Wholesalers


Mariella

MariellaWARRNAMBOOL

  • 2 reviews
  • Verified customer

Very happy with artificial lawn that looks like real lawn.

published

From initial booking of quote (at local shopping centre), to the quotation, finalising and agreeing on price, to installation by two polite and friendly young men, I was very happy with Australian Lawn Wholesalers and the new lawn looks like real grass; bonus!

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi Mariella, thank you for sharing your experience and the positive feed back. Glad we could help.

Review collected in partnership with Australian Lawn Wholesalers


  • Verified customer

Excellent service & highly recommended

published

Had the Riviera laid on the side of the home. Work was completed within 2 days by Indrek without no fuss. The only set back was a miscommunication with the supply of road base but after that finally arrived the work continued smoothly. Indrek was very polite, friendly and cleaned up extremely well after the job finished. Love the finished product.

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi Jennifer, thank you for sharing your experience and the positive feed back. Glad we could help and that you Love the result.

Review collected in partnership with Australian Lawn Wholesalers


Really bad workmanship, stay away!

published

Had about 18m2 of artificial lawn installed. Dealt with a different person at every stage of the installation (sales, measure, installation, back office) no lead person and information between people not shared correctly. Ground not levelled nor tampered correctly, resulting in loose uneven base. Edging (untreated wood) poorly installed and within a week started buckling outwards. Grass mat wasn’t cut straight resulting in random gaps between mat and edging. Worst part of this experience, was that the final payment was taken without authorisation! This made getting the rework done so much harder. After about 2 months they come out again to “fix” the issues only to make things worse. My advice is stay away!

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

  • Verified customer

Great service with low maintenance

published

Great tradies who were very helpful & even helped us with a few extra personal touches!
Very friendly, polite & informative
Love having a low maintenance front yard so we can concentrate on watering the backyard because we mostly spend time out back !
Plus it now looks great!

1 comment
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi, thank you for sharing your experience and the positive feed back. Glad we could help

Review collected in partnership with Australian Lawn Wholesalers


Page 1 of 10

Questions & Answers

Vic

Vicasked

I would like to get a quote for a non fading and 10 year warranty on artificial lawn. Please?

1 answer
Australian Lawn Wholesalers
Phil M.Australian Lawn Wholesalers

Hi, there are a lot of options and variables. Please call 1300 28 2000 or email info@auslawn.com.au and we can call and try and reduce the variables to give you a more accurate idea. Regards ALW


CharlieB

CharlieBasked

We had grass installed recently and the grass is below the edging. The grass blades are considerably lower and the edging is now a tripping hazard. I believe the the grass should sit higher than the edging or at least the same height.
For those who have had grass installed, can you please confirm this and let me know what your grass looks like?
Thanks!

3 answers
jackson n
jackson n

Mine is slightly higher than edging

Alwilga
Alwilga

Like the previous answer, my grass too is slightly higher that the edging.

CharlieB
CharlieB

Thank you. We called ALW and they are coming to inspect the installation. Hopefully they will reinstall.
Do you guys have pictures you would like to share?


peter rose

peter roseasked

What is the name of the brand of sand you used on my "santa anna" synthetic lawn?. I want to buy some so i can spread it around the edges as i have a very destructive puppy and want to make sure that the edges are held down?

1 answer
Ralph48
Ralph48

Hi Peter,
Not sure of a "brand" but I think you could try a small bag of children's sandpit sand. Like beach sand. Available at most hardware stores or kids toy shops and quite cheap.
Regards
Ralph


Get an answer from our members and Australian Lawn Wholesalers representatives

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