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Auswide Bank Online

Auswide Bank Online

1.0 from 2 reviews

Reviews

Review distribution

5 star
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1 star
2

Home loan application

published

Was screwed around for 10 days to get a NO with all requirements met with ease.
Constantly fed lies ranging from "sorry mate, lost your number in my phone" to
"Oh, sorry.......couldn't get back to you yesterday as there was a power outage"
A Queensland bank with NO idea about real estate in Victoria. AVOID!!!

Transparency
Customer Service
TopicLoan Application
1 comment
Auswide Bank
Auswide B.Auswide Bank

Fiona

FionaQueensland

Disappointing Service

published

The lending team are the only ones with any customer service skills that I have encountered. Whenever needing assistance I have been met with a lack of enthusiasm to help or rectify the situation. The fees are astronomical and interest rates sub par

Transparency
Customer Service
TopicGeneral Transactions
1 comment
Auswide Bank
Auswide B.Auswide Bank

Hi Fiona,
I'm sorry to hear our service hasn't been to expectations. We'd love the opportunity to hear more about your experience and how we can improve! If you'd like to discuss further, please don't hesitate to contact us on 1300 138 831.


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