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Aveling Homes
3.6 from 123 reviews · View Statistics

Reviews

  • Build Stage
  • Customer Service
    3.4 (5)
  • Site Admin
    3.0 (2)
  • Timeliness
    3.0 (2)
  • Structural Integrity
    4.0 (3)
  • Plumbing & Waterproofing
    3.0 (2)
  • Electrical & Lighting
    4.5 (2)
  • Flooring
    3.0 (2)
  • Transparency
    3.7 (3)
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David

DavidPerth, WA

  • Verified customer

Don’t make the same mistake we did

published
Customer Service
Transparency
Incentivised ReviewNo
Build StagePost-Construction
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2 comments
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David
David
Kul

KulPerth, WA

  • 8 reviews
  • 1 like
  • Verified customer

Jeremy litten is The best..

published

We are ready to build our third home, were looking for some good floor plans and met Jeremy at Treeby. He is so professional and positive attitude. I was so amazed by the design he created for our house. I have been to many builders and display home but i never seen anyone putting so much effort and time. He is super polite and friendly. If you looking for a custom design I highly recommend Jeremy from Aveling homes.
Thank you so much Jeremy. You really deserve more appreciation.

Customer Service
Transparency
Incentivised ReviewNo
Build StagePre-Construction
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  • Verified customer

Aveling homes fulfill our dream.

published

The building manage was good. Job quality also was great. If you building double storey house, it's a long process and long time to finish it. As per all efforts Aveling homes manage it carefully and timely. Few things were not done as we expected but finally we are happy. Final cost was bit higher due to some variation in last minute. So far we are happy and moving to our dream house soon. Thanks

Customer Service
Structural Integrity
Build StagePost-Construction
Construction End DateOctober 2019
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1 comment
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Review collected in partnership with Aveling Homes

The reviewer stated that an incentive was offered for this review

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David C.

David C.Perth, WA

  • Verified customer

Fantastic Build Experience

published

Aveling did a fantastic job of building our house, and were a pleasure to deal with. This is the second house we have built with them, and will continue to recommend them.
- Build was managed well with lots of communication through the build.
- Workmanship has all been top notch.
- Some issues during pre-construction, but as soon as they were raised they were dealt with. Handled very well.
- Final Cost was inline with estimated costs, and we even got some of the site works provisional sums returned to us.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateNovember 2019
See all answers
1 comment
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Review collected in partnership with Aveling Homes

john

johnPerth, WA

  • Verified customer

Worst building experience ever-only thing worse is after service

published

Building process was shocking, what were were promised and got in writing wasn't worth paper it was written on.

After sales is the worst i have ever dealt with, they are rude, arrogant, and unprofessional.

We have had door issues that have taken over 6 months and 9 visits thus far--and still not sorted wrong colours,size, fitting.

Don't make same mistake we did please.

Every part is terrible

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Incentivised ReviewNo
Build StagePost-Construction
Construction End DateNovember 2017
See all answers
2 comments
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Yang

YangFloreat, WA 6014

  • Verified customer

An excellent builder, and great services

published
Build StagePost-Construction
1 comment
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Marianne

MariannePerth

  • 2 reviews
  • 2 likes
  • Verified customer

Like a dodgy insurance company, it’s all good until you have to claim!

published
Construction End DateDec 2017
3 comments
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Marianne
Marianne
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Jeff H

Jeff HPerth

  • Verified customer

A very Disgruntled Client

published
Construction End DateApr 2018
1 comment
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  • Verified customer

Highly recommend

published

We had a more complicated build as we were demolishing our property but Aveling help us the whole way. [Name Removed] understood our design brief and moved the design around many times till we got it right.
The build went really smoothly, and all the team where great. even our independent inspector said it was a well built house. It was a stress free process and would highly recommend them

Construction End DateSep 2017
1 comment
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Zoe

ZoePerth

  • Verified customer

Highly Recommended

published
Construction End DateOct 2016
1 comment
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Sheik

SheikPerth

  • Verified customer

Excellent Builder!!!!

published

With Building a home being one of the most stressful experiences, we believe FHOC has made this process a piece of cake! Thank you very Much to our Site Manager, who has a good eye for detail and the fact that he kept on top of everything to hand over the completed house well before we expected. Thanks to the others who helped along the way. Thank you the receptionist, for promptly getting me connected with the required consultant. Overall it was a fantastic experience Building with FHOC Homes and i would recommend FHOC to everyone we know as a great builder.

Thank you for building our Home!

Construction End DateSep 2016
1 comment
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Mani

ManiPerth

  • Verified customer

Completed On Time

published

First of all, I got to thank FHOC for completing our first home on Time. The over all build was done professional and quality was good. The construction and Customer service team where reachable all the time and kept us updated on every stage of the Build.
The building plan was bit pricey and we got what we paid for.Over all the Build process was quick,As neighbors started construction a month before us a and finished almost a month after us.
Over all i would recommend FHOC for a first home builder.

Construction End DateAug 2015
1 comment
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Abhi

AbhiPerth

  • Verified customer

This is Exactly what we ask for!

published

It is an excellent home built by First Home Owners Centre. There were few things needed to rectify when we moved in, which has been corrected within a week.
Sales Consultant, Site Manager and Supervisor were very cooperative and responsive. It has been very good experience from start to getting our house keys.
We have recommended FHOC (Avelling Homes) to our friends.

1 comment
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Anita

AnitaPerth, WA

  • 4 reviews
  • Verified customer

Excellent Building Experience

published

This has been such a great experience. Everyone that we dealt with was extremely helpful and deserve Service Excellence. With all the horror stories out there. I know that our decision to go with FHOC was the right one. We want to say a special thanks to our Pre-Start lady, Lisa. You are an absolute treasure to your company. We are so grateful for the input you gave us, and the very good ideas you came up with. Honestly, we left there feeling happy and confident. Excellently co-ordinated timeframe, and customer support, five star building quality. Thank you to everyone for making our dream come true.

1 comment
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CJHerbst

CJHerbst

  • 2 reviews
  • Verified customer

Super Builder!!

published

We are very satisfied with the house and very smooth build process. The builder was very professional and helpful from start to finish. The only issue was the outdated size of the tiles and we had to pay in extra $2000+ for a bigger more updated size tile. The inside paint could be included to offer more value perhaps or selection of light fittings inside or external would also be great.

1 comment
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  • Verified customer

Everything ran smoothly

published

Building with Aveling was an such an enjoyable experience from helping me with the design(redesigning all the kitchen and laundry area ) to suit my land to the handover which was built on time with no issues what so ever evan at my 6 month mantainence report there was nothing to report thankyou Aveling see you on the next one !

3 comments
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Jimmy
Jimmy
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  • Verified customer

A class above

published
1 comment
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Luke

Lukeperth

  • Verified customer

Never again!!!

published
1 comment
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Tee

TeePerth

  • Verified customer

A process I hope to forget...

published
3 comments
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Tee
Tee

Oh and today I found out, thanks to my electrician, that I have absolutely no Insulation Batts in my ceiling space.

Aveling Homes
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  • Verified customer

Great building experience

published

From Kathy our sales representative, through to hand-over we had a great building experience with Aveling and would highly recommend them. Although we had a change of supervisor we had no problems with communication or the build. The quality of the workmanship is far greater than some other building companies out there. The office staff are also quick to respond to any queries and are very efficient and friendly.

Thank you all at Aveling.

1 comment
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Page 1 of 7

Questions & Answers

BecP

BecPasked

Who do we send pour complaints to at Aveling Homes?
We have recently built with Aveling and while we are for the most part I have a couple of issues that just wont get addressed and our construction consultant will not return calls or emails. Feedback appreciated.

1 answer
Aveling Homes
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Good Afternoon BecP,

Please email the following information to seanq@avelinghomes.com.au.

Your client job identification number
The specific maintenance issues
copy of your last piece of correspondence to Aveling homes
Your direct phone number

Once I have confirmed your client status I will then contact you directly.

Kind Regards,

Sean Quartermaine

VZS

VZSasked

Hi!
I have a bit of a dilemma, I'm not sure what's worse.... my dodgy door / door handle or the lack of communication to fix it?

VZS

2 answers
Aveling Homes
Aveling Homes H.Aveling Homes

Good Morning VZS,

Please accept my apologies. I will ensure that our maintenance department contacts you today to address your issues.

Please send me your contract number so that I can confirm your client status and the best phone number to contact you on today.

Kind Regards,

Sean Quartermaine
Group Sales and Marketing Manager

VZS
VZS

Hi Sean,

Thank you for your response, I have since contacted the Service Manager who was been nice enough to take my call and try to rectify the situation, I'm hoping that from time of call to actually having the last few items completed doesn't take another 8 weeks. Contract Number is 11831

VZS

Olivia

Oliviaasked

Hello,

My construction consultant doesn't know when my cabinet is going to be fixed even though we are waiting for a month time. During that time, my cabinet was changed once but it was wrong again. She said the handle had been installed horizontally but we found it's done vertically. She said we can get right one on Tuesday and we can get final inspection today. However she told us yesterday that she doesn't know when it will be fixed. This notice hadn't been given us until we rang her around 4:30 pm yesterday.
I would like to get right information from aveling.

1 answer
Aveling Homes
Aveling Homes H.Aveling Homes

Good Afternoon Olivia,

Please email me directly at seanq@avelinghomes.com.au and attach your job number.

Once I have confirmed your job status I will respond to your question.

Kind Regards,

Sean Quartermaine

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