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Reviews

4.8

559 reviews
5
(480)
4
(65)
3
(4)
2
(4)
1
(6)
  • Product Quality
    4.8 (295)
  • Return Claim MadeYes (4) · No (309)
  • Warranty Claim MadeYes (3) · No (311)
  • Product Appearance As advertised (96%) · Not as advertised (4%)
  • Shipping
    4.8 (145)
  • Customer Service
    4.8 (93)
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Reviewer Photos & Videos

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excellent quality

published

The chairs I ordered were excellent quality! I am extremely happy with them.We had to put them together, however they were easy and had picture instructions. Look very high quality

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture
cattyk76

cattyk76Greater Melbourne (Metropolitan), VIC

Good quality product, prompt delivery

published

I ordered on the weekend and got a confirmation call that day - prompt, friendly service. Good quality bed, great value for money. Didn't have to wait too long for delivery.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Gregory Kehlet

Gregory KehletSydney, NSW

Construction plans

published

Easy to navigate sight.
Products were good.
Instructions on how to put together could of been better.
Diagrams hard to read properly.
King single mattresses we purchased elsewhere did not fit properly
Length was fine , width of mattress had to be forced into frame.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
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Great Height

published

I am very impressed with the height of the top bunk. It would have been even better if we were able to move the ladder to different locations around the bunk (on the opposite side etc) and if we could have the option to purchase a guard for the lower bunk. I unfortunately had to design something up myself that has scratched the lower bunk which is dissapointing!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Cooky

CookyVictoria

  • 2 reviews

Awesome value for money

published

The display beds are set up beautiful, there was no pressure from the sales lady we roamed around and got to look around ourselves before asking any questions we had. The bed was super easy to assemble and it is excellent quality!

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationB2C furniture Dandenong display store
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Heeru

HeeruGreater Melbourne (Metropolitan), VIC

Defective Gaudi Dinning Table

published

Bought Gaudi Dinning table and 6 Gaudi Chairs over the weekend, when opened the first two chairs and table are defective and sent email to support and no response after 24 hours??

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance Not as advertised
Store LocationDandenong, Melbourne
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Kenny

KennySydney, NSW

Excellent value and quality~!!

published

Got this Paris Hardwood Queen Bed Frame for our first home.
Very friendly and easy communication.
Been compared to many other brand still B2C comes up on top of value and quality.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
B2C FurnitureB2C Furniture

Fantastic bed , absolutely love it

published

Great range of products , was super easy to collect bed and staff were very helpful. The quality of the bed is very good and it looks awesome and assembling it was not hard.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture

Paris Queen Bed

published

I ordered a Paris queen bed after months of searching for a bed in Sydney. The staff were really helpful, the delivery was very quick and the price was so reasonable. The bed is of very high quality, very sturdy and looks even better in real life than it did in the photo. Would highly recommend the bed and b2c furniture!

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
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Not what I expected

published

It wasn't what I expected, when making the bed you have to bend over as it's very low. Also the colour of the bedhead is more like a muddy
dirty creme colour not beige

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Jess P.

Jess P.Sydney, NSW

Bella king single bed

published

Staff were friendly over the phone. Answered all my concerns and helped me decide by sending extra pictures of the product I wanted. Delivery went smoothly and the product was as described. Unfortunately the bed frame had a hairline crack in it, but staff were helpful and sent me some touch up paint which sorted the problem. I would definitely buy furniture from b2c again. Thanks

Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture

Quality item

published

Have been looking for a dining table set for a while and am so glad I came across B2C Furniture. The price was so affordable compared with other companies and the quality is always extremely good. I would definitely recommend others purchase from their store. The service we also experienced was great and we were constantly kept up to date.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Andrea T

Andrea T

  • 2 reviews

Can't recommend more highly

published

I needed to move apts quickly due to personal circumstances and was looking for a bedroom set that was sturdy and well built, but wouldn't break the bank. That's what I got with B2C furniture. I purchased the set purely online and wasn't quite sure what to expect but the team were excellent, keeping me updated each step of the way and responding within hours to my enquiries. I even needed the set to be delivered on my moving in weekend from interstate and B2C were happy to accommodate. Assembly is required but I was more than happy to do that with the great prices. My bedroom set looks even better in real life and I've had absolutely no issues with it. Can't recommend these guys more highly.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Tina taleb

Tina talebSydney, NSW

Taking legal action.

published
Product Quality
Shipping
Return Claim MadeYes
Warranty Claim MadeNo
Product Appearance Not as advertised
See all answers
9 comments
B2C Furniture
B2C FurnitureB2C Furniture
Tina taleb
Tina taleb
Tina taleb
Tina taleb

It's very simple and straight forward the bed should have been advertised with the following description......

King single bed with single Trundle. Not king single bed with king single Trundle big difference.

Jaci

Jaci

  • 2 reviews

Great bed for my kids!

published

I purchased one of the trundle beds for my kids. I knew exactly what I was looking for when I went online and found it very easy to find. The quality of the product is very good and the assembly was very easy. This is the second purchase I have made with B2C Furniture and would buy again from them.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
3 comments
B2C Furniture
B2C FurnitureB2C Furniture
Jaci
Jaci
B2C Furniture
B2C FurnitureB2C Furniture

Thank you

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Charlie S.

Charlie S.Sydney, NSW

Superb quality, great price an excellent service

published

Well, the the title says it all... I couldn’t be happier with my Bella 3 seater sofa and the Paris hardwood coffee table and entertainment unit. This company is a true gem

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Ben C

Ben CSydney

  • 2 reviews

Great Beds. Excellent Service

published

Beds were delivered on time and by a very helpful delivery service. The beds were easy to assemble and look fantastic. I would highly recommend shopping for furniture with B2C.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Alan

AlanGreater Melbourne (Metropolitan), VIC

Very ethical company

published

Made a mistake and produced 2 orders, 2 delivery charges they contacted me and advised they are going to credit1 delivery charge. Fanstatic company to deal with staff brilliant ethical

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
B2C Furniture
B2C FurnitureB2C Furniture
mirva

mirvaSydney, NSW

All I can say is wowwwww

published

I bought 2 double beds plus side tables. They are of very good quality wood and great material. I am extremely happy with my purchase. The staff at B2c furniture are amazing.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
B2C FurnitureB2C Furniture

Amazing bed and service

published

Love my Cruz bed its beautiful and so well designed! Service/delivery was really great and informative. 5 stars! Only 'constructive criticism' is to include shipping cost online to save calling.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
B2C FurnitureB2C Furniture
Page 1 of 28

Questions & Answers

Soph

Sophasked

B2C Furniture

Any reviews on the Gaudi dining chairs and table. Are the chairs comfortable when you lean back. Which hardwood timber is used on them

1 answer
B2C Furniture
B2C FurnitureB2C Furniture

Hi Soph, thanks for reaching out! The Gaudi dining range is a brand new arrival, but I am sure we will start to see some customer reviews specific to them soon as they have been quite the popular purchase! Whilst comfort is subjective, we believe the curved backrest that cocoons around you feels great around your back and supportive - are you in Melbourne and keen to pop into our showroom to have a seat yourself? The timber legs are made from Rubberwood. Hope this helps with your queries.

Mr Radomir

Mr Radomirasked

B2C Furniture

I just want to ask you to send me more information about chairs in this set are they from hardwood or.

1 answer
Kez L.
Kez L.

I only bought the bed so don't have any information about chairs.

Janis C

Janis Casked

B2C Furniture

Do you make double bed furniture?

2 answers
Kez L.
Kez L.

Yes. Some minor screwing together of the base and attaching slats. Very easy.

B2C Furniture
B2C FurnitureB2C Furniture

Yes we do. Take a look at the following https://b2cfurniture.com.au/bedroom-furniture/double-bed

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