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B2C Furniture

Reviews

  • Product Quality
    4.7 (466)
  • Return Claim MadeYes (8) · No (481)
  • Warranty Claim MadeYes (6) · No (484)
  • Product Appearance As advertised (451) · Not as advertised (19)
  • Shipping
    4.7 (263)
  • Customer Service
    4.8 (117)
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Quality construction, inaccurate representation of colour.

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Neil

NeilSouth East Queensland, QLD

Fabulous Bed

published

Never have I had such amazing service when purchasing anything in the furniture range from start to finish just perfect my bed and side tables exactly as advertised great quality even the delivery people great attitude and every helpful can not thank you enough

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Adele

Adele Greater Melbourne (Outer), VIC

Beautifully crafted, excellent prices!

published

Purchased 2x Rome queen beds & bedside tables, 1 Coco double + 2 drawers & 2 Ari bedside tables- extremely happy with the friendly helpful service and the quality of the products!

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Cindi P.

Cindi P.Sydney, NSW

Amazing quality product and great customer service

published

I ordered the Cruz bed online.
Sadly when the bed arrived it was a lighter tone than I expected. The actual design and workmanship was excellent so I considered staining the bed head.
I called B2C and asked for advice around this and they were very helpful and were also gracious enough to offer me a refund if I decided against staining the bed.
After a few days deliberation I decided to return the bed rather than messing up a home stain job.
I would definitely shop here again and I thank B2C for their wonderful service

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ben h.

ben h.Greater Melbourne (Outer), VIC

Most amazing furniture I’ve ever owned!

published

The shipping was fast, easy to put together and after sales service was amazing.
Nicest people to deal with, super friendly and helpful, and the product is the best quality I’ve seen anywhere. I would recommend B2C to anyone gladly.

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Nirmal Nayak

Nirmal NayakGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Keep away from these brands

published

I got a Ari White Toddler Single Bed | Trundle | Storage bed from B2c furniture. First of all the bed was very difficult to assemble. When I called to b2c furniture, they asked for 200 dollars to assemble the bed, which is even more than Harvey Norman.
Finally I had to call a professional to assemble the bed, who took 1.5 hours to assemble and even after professional assembly, The bed is very noisy

Complete disappointment!!!

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3 comments
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Nirmal Nayak
Nirmal Nayak

What details you need to solve the issue. The bed is assembled so should I send the video to show how the bed is shaking...

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Luca A.

Luca A.Sydney

  • 3 reviews
  • 4 likes

Impressive quality and service

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Lcjane04

Lcjane04South East Queensland, QLD

Really impressed

published

Great customer service. Very responsive. Easy to Navigate online store. Quick delivery mid pandemic. Great product. Great price. Highly recommend.

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PG18

PG18Melbourne

  • 24 reviews
  • 30 likes

Really disappointed as a part was missing and I am out of pocket for an Airtasker

published

We are really disappointed with B2CFURNITURE.

We paid someone from AirTasker to come out and build the bed from the flat pack which was sent to us.

We found out that a part was missing meaning that we paid the AirTasker out of our own pocket and he could not finish the job.

We now have to contact B2C to follow up.

If they agree to send someone here to provide the missing part and to finish the job, I may amend my review but I am very upset at being out of pocket for an AirTasker and not having the parts required to complete the job.

Incentivised ReviewNo
1 comment
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Amber L.

Amber L.Sydney, NSW

Outstanding Service

published

B2C called me to say sorry for the delay on my order (when I actually wasn’t expecting it to arrive for weeks!) and to make up for it they’d be happy to deliver between 9am and 10am Saturday, when most companies would give you a five hour window where you have to be home all day.

They arrived promptly on Saturday and the delivery people were helpful and very polite.

Having moved into a new apartment recently, this was the best service I received for any of my deliveries. Very impressed!

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N. Ar

N. ArGreater Melbourne (Metropolitan), VIC

More than happy with my purchase!

published

I bought a Triple Bunk Bed online.. And I'm very happy with my purchase as it's exactly what I was looking for. Perfect addition to my Boys room. Love the natural look and it's quite sturdy.

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Anslem

Anslem Greater Melbourne (Outer), VIC

Perfect hardwood queen bedroom suite

published

I shopped at several outlets looking for modern hardwood furniture that was stylish and affordable and b2c came up trumps. Love the furniture and the transformation it has done to our bedroom. My next purchase and every other would be from you guys. Thanks for offering a choice of beautiful furniture at such great prices.

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Criz-partacus C.

Criz-partacus C.Sydney, NSW

Disaster

published

Dear B2C,
I’ve ordered 6 chairs initially 2x chairs got lost and couldn’t be located. I was expecting an immediate action ready for our housewarming party but nothing was done until the last minute. Now finally two chairs arrived but one of the backrest wasn’t built properly. I hope upper management will do something about this.

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TAS M.

TAS M.Sydney, NSW

Excellent dining set and great customer service!!

published

Very clear instruction to assemble!! Specially the table is easy to assemble!! Loved my dining set!! Perfect for my dining room!! Delivery cost bit high!! Otherwise all great!!

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Nick

NickGreater Melbourne (Inner), VIC

Quality is good but a nightmare to assemble

published

I’ve never had to pay anyone to assemble furniture but I gave up after spending 4 hours assembling the Myer bedside table. The instructions don’t specify were to screw and what screws to use. The assembler also commented how awful the instructions were. IKEA isn’t great quality but the instructions are perfect. Otherwise the quality seems good for the price.

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Myer single bed, underbed drawer, bedside table and tallboy

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Mehdi

MehdiGreater Melbourne (Inner), VIC

  • 2 reviews

Advertised as hardwood but its synthetic

published

We bought a Paris Hardwood Coffee Table with top lifting.
Advertised as hardwood, but it is a synthetic finish on fibreboard or plywood, not hardwood.
Given paying about $500 on it, expecting genuine wood, we are upset and disappointed.
Will not recommend B2C.

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So simple - rural delivery

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B2C popped up in my search engine looking for a triple bunk, and the styles made it so hard to choose just one. But the value on these items, that are fully sustainable and from an Australian owned company-made the decision simple. The process of buying online outside of the delivery area-was easy, their communication is second to none, with both phone and email responses so quick! I can’t believed they answered on a Sunday! Made the decision to purchase from them, an easy investment. Thank you to B2C, in particular Lenka!

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Phil G.

Phil G.Greater Melbourne (Outer), VIC

Excellent Products, Excellent Service

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Alana

AlanaGreater Melbourne (Outer), VIC

So happy with purchase

published

Fantastic customer service and very happy with my purchase. The couch is perfect for the space and exactly as shown.

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Page 1 of 38

Questions & Answers

Lena m.

Lena m.asked

B2C Furniture

Hello I am trying to purchase a king single suite ,
I called in today to get tge cheapest quote for assembly as they use a couple of private companies.
Waited all day no one called me back as promised .
Bit disappointing , I was trying to find a email address after hours on there Web, there isn't any
So ill try again first thing tomorrow

1 answer
Luca A.
Luca A.

Hi Lena, I would suggest you to try on fbook messenger, maybe the fixed line doesn't work. In my communication with them I have used messenger and I have received really quick response, even over the weekend but also when I called the fixed line

Dave G

Dave Gasked

B2C Furniture

Hi there can the bella dining chair be covered in a fabric of our choice?

No answers
Andre B.

Andre B.asked

B2C Furniture

Hi, I am interested to purchase a “Claire White Dining Table with Walnut Harwood Frame (SKU: SDDUD06, as advertised for $209)” with 6 matching chairs (SKU: SDCUD02, as advertised for $69 each). I have 2 questions to ask you:

1. Is there a showroom in Sydney that I can go to and view the products?
2. Would the delivery be free? If not, what would be the cost of the delivery?

You can contact me via my mobile or email: 0431 631 808 / andre.bahremand@gmail.com

King Regards,
Andre

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B2C Furniture Online store
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B2C Furniture Physical store

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CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and SofasBedroom, Dining, Living and Sofas
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