B2C Furniture

B2C Furniture

 Verifiedb2cfurniture.com.au
B2C Furniture
4.6

818 reviews

PositivevsNegative
91% · 74559 · 7%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Appearance As advertised · Not as advertised
Product Quality
4.6
Shipping
4.6
Customer Service
4.8

Reviews

818 reviews
bujo999
bujo9992 posts
  Verified Online store
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ChrisH
ChrisH
  Online store

Still like them

Love the chairs and delivery was amazing but....the colour of the wood is greyer than the online pics so online shoppers beware, the grey is also darker. If they had have been closer in colour to the pics would have got a 5. Easy to assemble. Always wonder when all reviews on business sites are 5s and you can't leave a review. Show details
Product Quality
Shipping
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KJL
KJL
  Online store
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Steph
Steph7 posts
  Verified Online store

Poor quality, overpriced

AVOID!
Purchased the Myer King Single bed frame with drawers and we are BEYOND disappointed. Cheap, poor quality, damaged parts, parts do not line up, and we are just disgusted. Customer Service have been prompt, however we haven’t been able to agree on a return process as they believe this is a change of mind issue. This is obviously not the case. The reviews on their website are extremely misleading.
We Will never purchase from B2C Furniture again. Show details
Shipping
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Steph
Steph  
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Stephanie C.
Stephanie C.South East Queensland, QLD3 posts
  Verified Online store

AVOID AVOID AVOID!!!!

I bought a king single frame, the pieces wouldn’t fit together - no way could it be constructed. I twice contacted customer service attaching photos and heard nothing. Appalling product quality and dreadful customer service
Stephanie C.
Stephanie C.  
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Sajin Salahudeen
Sajin SalahudeenSydney, NSW3 posts
  Online store

Overpaid for a king size bedframe & headboard

Bought a king size bedframe with headboard two days ago on 12th March 2024. Today, on 14th March 2024 B2C furniture started afterpayday sales and the price went down by $84 including the delivery.
Contacted the store and asked for a price match which almost every store does nowadays. It's a shame that the store informed that they can't do that even though it is only 2 days. I would like to inform everyone to keep this in mind when you do any purchases from B2C furniture in the future. Show details
Siv
SivSydney, NSW3 posts
  Online store

Paris bed and bedside tables

Good quality, sturdy and looks great. Quick delivery as well. Show details
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Maggie T.
Maggie T.Greater Melbourne (Inner), VIC3 posts
  Verified Online store
Esjay
EsjaySouth East Queensland, QLD7 posts
  Online store

Bed frame arrived (after a long wait) broken

We ordered the Myer bunk bed with trundle. It took about a month to arrive and when it did, the whole contents of one of the boxes was damaged inside. It was the front and back boards (see photos) - poor quality for a ‘hardwood frame’. We contacted B2C who simply said they would let the warehouse know to send us a new box. We still have no idea when our children’s bed will arrive despite asking multiple times for an ETA. We have no idea how long our young child will have to sleep on the floor. Communication is lacking! Show details
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Angie B.
Angie B.Greater Melbourne (Outer), VIC3 posts
  Verified Physical store
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E. Anikeev
E. AnikeevSydney, NSW15 posts
  Online store

Attractive price and design, but very poor quality

We bought 6 dining chairs from that company. One of them had been delivered already broken, but had beed replaced. So fare 4 out of 6 have been repaired. The seats of all 6 chairs were changed as they made out of pressed cardboard, not wood, and 4 had problems with back posts and rear legs. Show details
Shipping
dee
dee
  Online store

Whoever designed these instructions, must be made of recycled eyes

The instructions for your furniture are so unclear it's amazing they've been approved. Items are not clearly marked, directions are not clearly explained, and pictures are vague and unrealistic in parts that require clarity. For anyone that reads reviews on this place, don't be fooled by the "easy instructions", they maybe easy for certain items that they showcase, but the majority are unclear messes. Show details
Product Quality
Shipping
Atr
AtrSouth East Queensland, QLD29 posts
  Online store

Cheap faulty furniture

I put together the chairs that I paid $700 for and they are all different sizes and don’t line up. I followed exact instructions and made sure I paired up Right and left legs correctly, and the sizes are so different it’s ridiculous. None of my chairs are the same hight . Also two of them have a wobble as the wood is made too short . It really pays to just buy designer and not
Cheap stuff !!! Learnt my lesson ! Show details
Shipping
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Hayley M.
Hayley M.Greater Melbourne (Outer), VIC3 posts
  Verified Physical store

Single coco bed with trundle

Purchased the coco single bed with trundle for my toddler, it is fantastic! Best flat pack ever to build with awesome instructions and easy tools, quality is great, trundle fits well and perfect for sick nights and sleep overs. Would highly recommend! Show details
Customer Service
Boris K.
Boris K.Perth, WA
  Online store

Paris Hardwood Bed

I purchased the Paris Hardwood Bed in a queen size. My husband and I were amazed at how solid and well made this bed is. It's so beautiful, I love it. The customer service has been outstanding. The whole process has been a great experience from start to finish. Any queries I had were answered promptly and honestly. Thank you B2C, I will definitely be shopping here again. Show details

Questions & Answers

Fed Up Customer
Fed Up Customer · B2C Furniture

We're considering purchasing either the Myer king single bunks with trundle or Myer triple bunk. Product reviews of these items are either fantastic or terrible. Does anyone have any feedback about their kids beds since posting their reviews?

Also, we're in Perth, quoted $349 delivery. Many reviews mention abysmal delivery and communication experiences. Are the products worth the delivery costs? Given the risk of the beds being faulty/missing parts (several people mention this!), I don't want to be stuck with a sub-standard product that costs $$$ to return.

I originally was considering getting our new couch from here too, but I see many people say the fabric pils after minimal use... Has there been any improvement in upholstery since these reviews?

Tina N
Tina N  
Sani
Sani  
Fed Up Customer
Fed Up Customer  

How terrible, I'm sorry to hear this. Thanks for the feedback.

Brisbane Girl
Brisbane Girl · B2C Furniture

Do you deliver Coco KS to Brisbane?

Gali
Gali · B2C Furniture

Hi. I'm interested in the Myer Grey King Single Bed with Storage | Hardwood Frame and would like to order it to Sydney. If we put the order in this week, when will it be shipped/ delivered to Sydney?

See all B2C Furniture questions

Details

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Buy NowBuy Now
CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and SofasBedroom, Dining, Living and Sofas
Awards 20202020
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Contact info for B2C Furniture

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