B2C Furniture

B2C Furniture

 Verifiedb2cfurniture.com.au
4.6

812 reviews · Statistics

PositivevsNegative
92% · 74554 · 7%
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Return Claim MadeYes (12) · No (536)
Warranty Claim MadeYes (6) · No (541)
Product Appearance As advertised (494) · Not as advertised (27)
Product Quality
4.6 (522)
Shipping
4.6 (303)
Customer Service
4.8 (129)
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Reviews

B2C Furniture812 reviews
Siv
SivNSWSydney, NSW3 posts
  Online store

Paris bed and bedside tables

Good quality, sturdy and looks great. Quick delivery as well. Show details
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Maggie T.
Maggie T.VICGreater Melbourne (Inner), VIC3 posts
  Verified Online store
Esjay
EsjayQLDSouth East Queensland, QLD6 posts
  Online store

Bed frame arrived (after a long wait) broken

We ordered the Myer bunk bed with trundle. It took about a month to arrive and when it did, the whole contents of one of the boxes was damaged inside. It was the front and back boards (see photos) - poor quality for a ‘hardwood frame’. We contacted B2C who simply said they would let the warehouse know to send us a new box. We still have no idea when our children’s bed will arrive despite asking multiple times for an ETA. We have no idea how long our young child will have to sleep on the floor. Communication is lacking! Show details
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Angie B.
Angie B.VICGreater Melbourne (Outer), VIC3 posts
  Verified Physical store
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E. Anikeev
E. AnikeevNSWSydney, NSW15 posts
  Online store

Attractive price and design, but very poor quality

We bought 6 dining chairs from that company. One of them had been delivered already broken, but had beed replaced. So fare 4 out of 6 have been repaired. The seats of all 6 chairs were changed as they made out of pressed cardboard, not wood, and 4 had problems with back posts and rear legs. Show details
Product Quality
Shipping
dee
dee
  Online store

Whoever designed these instructions, must be made of recycled eyes

The instructions for your furniture are so unclear it's amazing they've been approved. Items are not clearly marked, directions are not clearly explained, and pictures are vague and unrealistic in parts that require clarity. For anyone that reads reviews on this place, don't be fooled by the "easy instructions", they maybe easy for certain items that they showcase, but the majority are unclear messes. Show details
Product Quality
Shipping
Atr
AtrQLDSouth East Queensland, QLD29 posts
  Online store

Cheap faulty furniture

I put together the chairs that I paid $700 for and they are all different sizes and don’t line up. I followed exact instructions and made sure I paired up Right and left legs correctly, and the sizes are so different it’s ridiculous. None of my chairs are the same hight . Also two of them have a wobble as the wood is made too short . It really pays to just buy designer and not
Cheap stuff !!! Learnt my lesson ! Show details
Product Quality
Shipping
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Hayley M.
Hayley M.VICGreater Melbourne (Outer), VIC3 posts
  Verified Physical store

Single coco bed with trundle

Purchased the coco single bed with trundle for my toddler, it is fantastic! Best flat pack ever to build with awesome instructions and easy tools, quality is great, trundle fits well and perfect for sick nights and sleep overs. Would highly recommend! Show details
Product Quality
Customer Service
Boris K.
Boris K.WAPerth, WA
  Online store

Paris Hardwood Bed

I purchased the Paris Hardwood Bed in a queen size. My husband and I were amazed at how solid and well made this bed is. It's so beautiful, I love it. The customer service has been outstanding. The whole process has been a great experience from start to finish. Any queries I had were answered promptly and honestly. Thank you B2C, I will definitely be shopping here again. Show details
Alexander
Alexander
  Physical store

Broken in a week

I bought a bed frame, it broke in a week. I may as well have bought something from IKEA. Show details
Product Quality
Customer Service
Kat
Kat3 posts
  Online store
Tina N
Tina NVICGreater Melbourne (Inner), VIC2 posts
  Online store

Awful - won't ever buy from here again

Purchased the Myer King Single bunk bed from this store 6 months ago and have not been able to get rid of the awful smell from the furniture since then. Our daughter has had to sleep in our room because it causes her headaches. The bed also has parts missing. We have tried everything and even have an air purifier in the room specifically with a chemical filter. Nothing works. The company has claimed to use low VOC paint in they're response to us, which is obviously false given how bad the smell is. Their solution was to tell us to place cut onions around the bedroom.
They have also deleted my negative review from their web page. Show details
Product Quality
Shipping
Dilara
Dilara
  Online store

DO NOT BUY FURNITURE FROM THIS COMPANY

Took them weeks to deliver products despite confirming a delivery date. Spent many hours trying to call/email and took them weeks to sort it out. I spent three days at home off work waiting for deliveries which never arrived. It cost me three days of work. Really unprofessional. Unreliable delivery service. I’ve never had such a bad delivery experience with any other company. When you spend this much money on furniture these details really matter. Very disappointed Show details
Sani
SaniVICGreater Melbourne (Inner), VIC7 posts
  Physical store
Product Quality
Customer Service
Mitchell
MitchellVICGreater Melbourne (Outer), VIC
  Online store

BEST PURCHASE OF 2023

purchased a timber coffee table for my new apartment. Blown away with the quality and service provided! Will certainly recommend this company to family and friends.

10 out of 10!!! Show details

Questions & Answers

Fed Up Customer
Fed Up Customer · B2C Furniture

We're considering purchasing either the Myer king single bunks with trundle or Myer triple bunk. Product reviews of these items are either fantastic or terrible. Does anyone have any feedback about their kids beds since posting their reviews?

Also, we're in Perth, quoted $349 delivery. Many reviews mention abysmal delivery and communication experiences. Are the products worth the delivery costs? Given the risk of the beds being faulty/missing parts (several people mention this!), I don't want to be stuck with a sub-standard product that costs $$$ to return.

I originally was considering getting our new couch from here too, but I see many people say the fabric pils after minimal use... Has there been any improvement in upholstery since these reviews?

Tina N
Tina N  
Sani
Sani  
Fed Up Customer
Fed Up Customer  

How terrible, I'm sorry to hear this. Thanks for the feedback.

Brisbane Girl
Brisbane Girl · B2C Furniture

Do you deliver Coco KS to Brisbane?

Gali
Gali · B2C Furniture

Hi. I'm interested in the Myer Grey King Single Bed with Storage | Hardwood Frame and would like to order it to Sydney. If we put the order in this week, when will it be shipped/ delivered to Sydney?

See all B2C Furniture questions

Details

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CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and SofasBedroom, Dining, Living and Sofas
Awards 20202020
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