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Reviews

(455)
(62)
(3)
(2)
(3)
  • Product Quality
    4.9 (264)
  • Return Claim MadeYes (3) · No (278)
  • Warranty Claim MadeYes (3) · No (280)
  • Product Appearance As advertised (97%) · Not as advertised (3%)
  • Shipping
    4.8 (123)
  • Customer Service
    4.9 (90)

Reviewer Photos & Videos

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Sarah

Sarah

  • 2 reviews

Excellent value and quality

published

Great quality hardwood bed frame. Looks more expensive than what I paid. Sturdy and well made. Excellent joinery, colour and finish. Very happy with the product and would buy from company again.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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Anita

AnitaSydney, NSW

  • 4 reviews

Nice quality bedroom furniture

published

Good quality good value furniture. Recommended. Bed was reasonably time consuming to assemble but other furniture was basically done for you. Pleased with overall finished product. Delivery arrived as promised but we did have to pay a surcharge for inner city.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
Nigel Parsons

Nigel ParsonsGoulburn Valley, VIC

Very Satisfied B2B customer

published

Saw the hinged coffee table online, the website was easy to navigate. When I got the the actual store Anna couldn't have been any more helpful. Extremely good product too.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
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Anesley C.B2C Furniture
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Great Product / Excellent Customer Service

published

Website was very easy to navigate through. The produce was as described on the internet listing. The quality of the product was great / good quality. The product was delivered on time. Great customer service.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture
Sam

SamSydney, NSW

Great customer service. Still awaiting for my order to accertain quality.

published

I was bit sceptical from ordering furniture online without physically seeing the items. But based on reviews, comments on Facebook and talking to customer care, I believe it is wise to buy from this store. I am still awaiting my furniture and hope it's as what is being displayed online. Will post again after receiving the items about quality.

Jami M.

Jami M.Sydney, NSW

Great service and products

published

Great service and products for a great price. Quick delivery, high quality products dinning package, entertainment unit and coffee and lamp table that were easy to assemble once they were delivered

Product Quality
Shipping
Product Appearance As advertised
1 comment
B2C Furniture
Anesley C.B2C Furniture
Eddie

EddieGreater Melbourne (Outer), VIC

Affordable and great quality!!

published

Amazing service, Great range of products, delivery on time and great quality products and amazing people,very helpful. Easy to assemble. Will always shop there and recommend for anyone looking for great quality and affordable furniture.

Product Quality
Shipping
1 comment
B2C Furniture
Anesley C.B2C Furniture

The reviewer stated that an incentive was offered for this review

amazingly beautiful furniture at a an affordable price

published

We recently purchased an adult and a Kids bed and was extremely happy with the service provided - The furniture looks as beautiful as the photos. We were very impressed with the quality of the product when they arrived at our house. Will definitely let all our friends know - Thanks guys

Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
1 comment
B2C Furniture
Anesley C.B2C Furniture
AndrewSmith

AndrewSmithAdelaide

  • 12 reviews

Problems every step of the way

published

Bought the Myer chest of drawers. Instructions were terrible, took at least an extra hour or two trying to figure out where things were supposed to go, as they were not clear at all, and many steps were missing, with arrows pointing to nothing. Revised instructions were included that were the same as the original instructions.

Staff were unhelpful and the furniture was faulty, with the drawers being the wrong size, allowing you to see into them when closed.

1 comment
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Anesley C.B2C Furniture
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Suzan

SuzanGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Myer coffee and side tables

published

Quick delivery good quality solid wood, bought 2 myer coffee tables and side tsbles. good customer service (phone and email) happy with the product and will shop there again when i need furniture

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture
David D.

David D.Greater Melbourne (Inner), VIC

Fast easy service, nice looking coffee table

published

Bought the Paris Hardwood Coffee Table with lifting top - in Rustic Walnut and matching bedside table. The quality of the hardwood was good. Product looks great in Lounge room. Fast and friendly service...picked up item the same day as ordered.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Good, but....

published
Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture
ana b.

ana b.Greater Melbourne (Outer), VIC

Dining chairs

published

I bought online 6 dining chairs black high back material cushioned chairs with white lime washed legs was so impressed with quality and price i bought 6 more and lov them

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
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1 comment
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Anesley C.B2C Furniture
Tristan A.

Tristan A.Greater Melbourne (Inner), VIC

Great store for ridiculous price

published

Found this on Facebook and thought the price was too good to be true. Great furniture for the price, nice staff if you come in person and easy delivery too. Couldn't recommend them highly enough.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture

Great furniture for a fair price

published

We bought 2 sets of furniture from them, a bedroom suite and a living room set. The quality of it is superb. A great place to go for hardwood furniture.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong South Store
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1 comment
B2C Furniture
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Trija K.

Trija K.New South Wales

Amaaaaazing!

published

I am amazed! Bella sofa just exceeded my expectation in terms of its quality and looks. It is exactly what I wanted to have in my living space. The BEST yet.

Product Quality
Shipping
Product Appearance As advertised
1 comment
B2C Furniture
Anesley C.B2C Furniture

Very happy shopping!

published

I purchased four Bella chairs from B2C and they are exactly what I was looking for: well designed, super comfy and value for money. I would highly recommend B2C Furniture and their excellent customer service.

Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
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Gayle

GayleGreater Melbourne (Metropolitan), VIC

Just what I wanted!

published

I was looking for timber bedside tables at a reasonable price. Not easy until I found the B2C online store. They had just what I was looking for at a great price and the quality is really good. Delivery was great too. Highly recommended.

Product Quality
Shipping
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture
Jak G.

Jak G.Greater Melbourne (Metropolitan), VIC

Good bedroom products at a good price

published

We found a bedroom setting via the B2C online site, but decided to view it in store. The setting was assembled and set up, and visiting the store gave us the opportunity to review the other available settings. We purchased the bedroom setting we first identified online, and it was excellent to see it in real life. Staff were very friendly, helpful and knew their products. Overall, a very good experience.

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
See all answers
1 comment
B2C Furniture
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Pooj

PoojGreater Melbourne (Outer), VIC

Great price

published

Bought 2 dining chairs...they are such good quality nd priced perfectly to fit my budget with marvellous customer service too ...looking forward to shop more in future..keep it up guys

Customer Service
Product Quality
Return Claim MadeNo
Warranty Claim MadeNo
Product Appearance As advertised
Store LocationDandenong
See all answers
1 comment
B2C Furniture
Anesley C.B2C Furniture
Page 1 of 27

Questions & Answers

Gerry

Gerryasked

Good morning,
I am considering buying 2 or 3 bedroom chests of drawers. My understanding is that your furniture does not require assembly. This product states assembly required. What does that mean and how much does that involve. Thank you

1 answer
B2C Furniture
Anesley C.B2C Furniture

Hi Gerry,

Some of our chests of drawers require assembly and other do not. It depends on which design you choose. Pls check our website and it will inform you if it needs assembly or not. Also, once you chose which one you like and if it needs assembly our sales staff will inform you the assemble costs if do not wish to assemble yourself. Pls call 1300 789 495. Thank you

Sophi

Sophiasked

Hi!

I live in Melbourne, but I am working for US company and using US credit cards while here. Is there a way how I can pay your products with foreign credit cards, or at least by using my Pay Pal account?

Thanks!
Sofija

1 answer
Gayle
Gayle

Hi Sophi, We do not take credit cards over the phone but you can certainly purchase via paypal by going to our website. Alternatively give us a call on 1300789495 and we can send you an invoice for you to pay direct into our account.

Jen lewis

Jen lewisasked

How quickly is the delivery time please

2 answers
FLORENCE
FLORENCE

They are very quick wirh delivery.

B2C Furniture
Anesley C.B2C Furniture

Hi Jen,
The delivery time depends in what state/suburb you live. Pls give our sales team a call on 1300 789 495 a call and they will inform you right away

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