B2C Furniture Online store
Part of B2C Furniture 4.6 

B2C Furniture Online store

 Verifiedb2cfurniture.com.au
B2C Furniture Online store
4.5

501 reviews

PositivevsNegative
89% · 44646 · 9%
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Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Appearance As advertised · Not as advertised
Product Quality
4.6
Shipping
4.6

Reviews

501 reviews
KJL
KJL
  Online store
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Steph
Steph5 posts
  Verified Online store

Poor quality, overpriced

AVOID!
Purchased the Myer King Single bed frame with drawers and we are BEYOND disappointed. Cheap, poor quality, damaged parts, parts do not line up, and we are just disgusted. Customer Service have been prompt, however we haven’t been able to agree on a return process as they believe this is a change of mind issue. This is obviously not the case. The reviews on their website are extremely misleading.
We Will never purchase from B2C Furniture again. Show details
Product Quality
Shipping
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Stephanie C.
Stephanie C.South East Queensland, QLD2 posts
  Verified Online store

AVOID AVOID AVOID!!!!

I bought a king single frame, the pieces wouldn’t fit together - no way could it be constructed. I twice contacted customer service attaching photos and heard nothing. Appalling product quality and dreadful customer service
Sajin Salahudeen
Sajin SalahudeenSydney, NSW3 posts
  Online store

Overpaid for a king size bedframe & headboard

Bought a king size bedframe with headboard two days ago on 12th March 2024. Today, on 14th March 2024 B2C furniture started afterpayday sales and the price went down by $84 including the delivery.
Contacted the store and asked for a price match which almost every store does nowadays. It's a shame that the store informed that they can't do that even though it is only 2 days. I would like to inform everyone to keep this in mind when you do any purchases from B2C furniture in the future. Show details
Siv
SivSydney, NSW3 posts
  Online store

Paris bed and bedside tables

Good quality, sturdy and looks great. Quick delivery as well. Show details
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Maggie T.
Maggie T.Greater Melbourne (Inner), VIC3 posts
  Verified Online store
Esjay
EsjaySouth East Queensland, QLD7 posts
  Online store

Bed frame arrived (after a long wait) broken

We ordered the Myer bunk bed with trundle. It took about a month to arrive and when it did, the whole contents of one of the boxes was damaged inside. It was the front and back boards (see photos) - poor quality for a ‘hardwood frame’. We contacted B2C who simply said they would let the warehouse know to send us a new box. We still have no idea when our children’s bed will arrive despite asking multiple times for an ETA. We have no idea how long our young child will have to sleep on the floor. Communication is lacking! Show details
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E. Anikeev
E. AnikeevSydney, NSW15 posts
  Online store

Attractive price and design, but very poor quality

We bought 6 dining chairs from that company. One of them had been delivered already broken, but had beed replaced. So fare 4 out of 6 have been repaired. The seats of all 6 chairs were changed as they made out of pressed cardboard, not wood, and 4 had problems with back posts and rear legs. Show details
Product Quality
Shipping
dee
dee
  Online store

Whoever designed these instructions, must be made of recycled eyes

The instructions for your furniture are so unclear it's amazing they've been approved. Items are not clearly marked, directions are not clearly explained, and pictures are vague and unrealistic in parts that require clarity. For anyone that reads reviews on this place, don't be fooled by the "easy instructions", they maybe easy for certain items that they showcase, but the majority are unclear messes. Show details
Product Quality
Shipping
Atr
AtrSouth East Queensland, QLD29 posts
  Online store

Cheap faulty furniture

I put together the chairs that I paid $700 for and they are all different sizes and don’t line up. I followed exact instructions and made sure I paired up Right and left legs correctly, and the sizes are so different it’s ridiculous. None of my chairs are the same hight . Also two of them have a wobble as the wood is made too short . It really pays to just buy designer and not
Cheap stuff !!! Learnt my lesson ! Show details
Product Quality
Shipping
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Boris K.
Boris K.Perth, WA
  Online store

Paris Hardwood Bed

I purchased the Paris Hardwood Bed in a queen size. My husband and I were amazed at how solid and well made this bed is. It's so beautiful, I love it. The customer service has been outstanding. The whole process has been a great experience from start to finish. Any queries I had were answered promptly and honestly. Thank you B2C, I will definitely be shopping here again. Show details
Kat
Kat3 posts
  Online store
Tina N
Tina NGreater Melbourne (Inner), VIC2 posts
  Online store

Awful - won't ever buy from here again

Purchased the Myer King Single bunk bed from this store 6 months ago and have not been able to get rid of the awful smell from the furniture since then. Our daughter has had to sleep in our room because it causes her headaches. The bed also has parts missing. We have tried everything and even have an air purifier in the room specifically with a chemical filter. Nothing works. The company has claimed to use low VOC paint in they're response to us, which is obviously false given how bad the smell is. Their solution was to tell us to place cut onions around the bedroom.
They have also deleted my negative review from their web page. Show details
Product Quality
Shipping
Dilara
Dilara
  Online store

DO NOT BUY FURNITURE FROM THIS COMPANY

Took them weeks to deliver products despite confirming a delivery date. Spent many hours trying to call/email and took them weeks to sort it out. I spent three days at home off work waiting for deliveries which never arrived. It cost me three days of work. Really unprofessional. Unreliable delivery service. I’ve never had such a bad delivery experience with any other company. When you spend this much money on furniture these details really matter. Very disappointed Show details
Mitchell
MitchellGreater Melbourne (Outer), VIC
  Online store

BEST PURCHASE OF 2023

purchased a timber coffee table for my new apartment. Blown away with the quality and service provided! Will certainly recommend this company to family and friends.

10 out of 10!!! Show details

Questions & Answers

Anne B.
Anne B. · Online store

What is your delivery time on Bella 3 seater & 2 seater sofa if ordered this week
Is there much to be assembled with the sofas as I’m a lady alone , not skilled for assembly

B2C Furniture
B2C Furniture   DM   
Ian Claridge
Ian Claridge · Online store

What is the current timeframe for delivery of a Myer White triple bunk?

B2C Furniture
B2C Furniture   DM   
Kim B.
Kim B. · Online store

Hi
I live in Sydney and I am wondering how long it would take to deliver a trundle bed?

B2C Furniture
B2C Furniture   DM   

Details

Compare all B2C Furniture listings
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CategoryOnline Shops and Furniture ShopsPhysical Shops and Furniture Shops
Type of Furniture OfferedBedroom, Dining, Living and SofasBedroom, Dining, Living and Sofas
Awards 20202020
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