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Beds for Backs
4.8 from 339 reviews · View Statistics
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Sil
SilGreater Melbourne (Metropolitan), VIC
  • 2 reviews

Bed has been created specifically for my husband and myself.

published

Rick from the Nunawading store has been professional and full of knowledge and information to help my husband and I find the right mattress. My husband has had a sore back for many years and the mattress we had was making it worse, however I liked the mattress. Rick found the right combination of 2 mattresses that would be appropriate for us for king size bed. He came to our home a couple of times and examined how we laid down and placed planks under the mattresses until our spines were straight. Rick is 100% customer focused, friendly and an expert. We are loving our new mattress and my husband's back is feeling a lot more comfortable. Thank you Rick!

Product Quality
5/5
Incentivised Review No
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Best help ever!

published

Rick from beds for backs in Brighton is amazing. His level of expertise is second to none and his willingness to assist and persist to find the right product for you is very much appreciated. Thank you very much Rick!

Incentivised Review No
Return Claim MadeNo
Warranty Claim MadeNo
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Leith
LeithGreater Melbourne (Inner), VIC

Best Products, Best Service!

published

I'm a long standing customer of Beds for Backs and yet again Rick Morris provided expert advice and solved an issue I have had with sleeping due to recent reflux issues. Never go anywhere else but Beds for Backs. Leith P.

Product Quality
5/5
Incentivised Review No
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Ahmed G.
Ahmed G.Greater Melbourne (Inner), VIC

Highly recommended investment for life

published

Peter is a top bloke, he is very helpful and honest. If you want good sleep for the rest of your life, get your mattress from him. He is very professional and has great customer service. Trust me, you’ll be thanking him all night when you lay on his ergonomic mattress. His mattresses are honestly an investment for life.

Incentivised Review No
Return Claim MadeNo
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The after sales service is perfect.

published

The after sales service from Rick Morris at Nunawading was timely and of the highest standard. Very pleasant and professional person. Love my Ergo bed. Would recommend this business to anyone looking for a perfect bed.

Incentivised Review No
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My road trip to comfort with Rick

published

Ricks exceptional service product knowledge and follow up care is very rare in todays world . Im a senior investing in a new bed is a very scary path Rick paved the way beautifully forever grateful

Product Quality
4/5
Incentivised Review No
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Michael C.
Michael C.
  • 2 reviews

Thorough, non pushy and knowledgeable

published

Rick Morris from Nunawading was very helpful and patient in picking out our mattress. He was extremely knowledgeable, patient and was not pushing us onto the more expensive options. In the end, we walked out satisfied with our choice which was most suitable for our backs. We look forward to receiving the mattress.

Incentivised Review No
Beds for Backs
Alex P.Beds for BacksSend a private message

Michael getting the right information and not feeling pressured allows you to make an informed decision. Thank you for your feedback and we hope you sleep soundly for a long time.
Regards Wal Maguire

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The bed I got is so helpful and I can sleep so much better now.

published

Peter was very helpful and very good tips and advice on the mattress I was after, he was very helpful and when I received my mattress I slept really well for the first time in many years. Thank you so much Peter for great help and assistance. God bless and keep up the great work.

Product Quality
5/5
Incentivised Review No
Beds for Backs
Alex P.Beds for BacksSend a private message

Dear Jovanka thank you for your review and we agree with your comments on Peter. He has been with us for over 20 years and knows the products exceptionally well.
Thank you Wal Maguire

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Shirley
ShirleyMelbourne
  • 2 reviews
  • 1 like

Service the best .

published

As I brought my bed 120years ago at the Danenong
Store and was in need of some new slats to go into the mattress took my self to the Brighton store soon as I saw the customer service person reliased it was Rick who sold me the bed. Rick came to my home and brought along some slats to see which was best for me and arrange for the slats to fit couldn't do enough to help as I am an older person his manner was exceptional.

Product Quality
5/5
Incentivised Review No
Beds for Backs
Alex P.Beds for BacksSend a private message

Shirley good old fashioned service isn't hard to do. At Beds for Backs we are proud of our staff and your experience shows why.
Regards Wal Maguire

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Jimmy Christakopoulos
Jimmy ChristakopoulosGreater Melbourne (Inner), VIC
  • 3 reviews

The best mattress & service ever!

published

We recently purchased a bed for our father who's had sever back pain and arthritis for many years now. He's trialed many mattresses but found the perfect comfort at Beds for Backs in Brighton. We dealt Rithika Conrad and found her knowledgeable, honest and wonderful to talk to about my fathers issues. I found Rithika knew so much about her products - the science and comfort behind every mattress within the store. A happy, smiley and intelligent woman. Thank you Rithika, we appreciate your exquisite service and will definitely recommend others to deal with you direct when it comes to buying a bed.

Product Quality
5/5
Incentivised Review No
Beds for Backs
Alex P.Beds for BacksSend a private message

Jimmy thank you for sharing your instore experience with us. It's wonderful that you found the right product for your father and he is now sleeping comfortably.
Regards Wal Maguire

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Great in store service & products

published

We returned to Beds for Backs having bought our 1st mattress over 10 yrs ago! We found Rick Morris to be exceptionally knowledgeable & helpful. With Ricks help, we felt we were able to make an informed decision & couldnt be happier with our purchase! Communication/Delivery process was perfect. Thanks again Rick!

Product Quality
5/5
Incentivised Review No
Beds for Backs
Alex P.Beds for BacksSend a private message

Sherri a great instore experience can make all the difference. We are pleased you made an informed decision and now reaping the benefits.
Regards Wal Maguire

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Jack B
Jack BGreater Melbourne (Metropolitan), VIC
  • 2 reviews
  • 1 like

Never slept better

published

The bed we purchased is incredible. It's like sleeping on clouds!! Perfect for my back and my wife feels the same. Thanks for the great service and providing a great product

Product Quality
5/5
Incentivised Review No
Beds for Backs
Alex P.Beds for BacksSend a private message

JackB thanks for sharing your experience. It's great to you are having a wonderful sleep on one of our beds.
Cheers Wal Maguire

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Susie
Susie
  • 2 reviews

Best service ever!

published

We purchased split queen mattresses and electric beds at the Brighton store and received excellent service. The electric bed is fantastic. Rick went above and beyond to make sure we were completely satisfied with the mattresses including visits to our home. We are now extremely happy with the final result. We would definitely recommend Beds for Backs and their high standard of personalised service from Rick Morris ( Nunawading Store ).

Product Quality
5/5
Incentivised Review No
Beds for Backs
Alex P.Beds for BacksSend a private message

Susie thank you for sharing your instore experience with us. I will personally acknowledge our Consultant who was involved.
Regards Wal Maguire

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Satisfied customer
Satisfied customerGreater Melbourne (Inner), VIC

Great Personalised Service

published

We contacted Peter at the Yarraville store. Unlike regular bedding stores, he gave us personalised service and spent a good deal of time explaining what would work best for us when choosing a new mattress. I am a side sleeper with lower back pain and Peter tailored our choice brilliantly to provide the best product (we went with the ErgoLife Active Adjustable product). After 8 weeks of use we are sleeping better and thoroughly happy with our purchase - can definitely recommend Peter at Yarraville Beds for Backs!

Product Quality
5/5
Incentivised Review No
Beds for Backs
Alex P.Beds for BacksSend a private message

Satisfied Customer thank you for your review and it's great to hear you are getting a great night's sleep.
Regards Wal Maguire

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Kay Cook
Kay CookGreater Melbourne (Outer), VIC

Great service. Great Mattress.

published

So much fun, trying out all the different mattresses. I would like to thank them for the patience. Service was great, and delivery was actually early.

Incentivised Review No
Beds for Backs
Alex P.Beds for BacksSend a private message

Kay thank you for sharing your instore experience at Beds for Backs. We pride ourselves on how we treat our customers.
Regards Wal Maguire

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Questions & Answers

Eddy U.
Eddy U.asked
Beds for Backs

Where does Rick Morris work, Brighton or Nunawading?

2 answers
Beds for Backs
Alex P.Beds for BacksSend a private message

Eddy depending on our roster he can be at either store. It would be best to ring beforehand to see where he is.
Regards Wal Maguire

Eddy U.
Eddy U.

Thanks for the prompt reply

joshua d.
joshua d.asked
Brighton

Hi. has anyone ever been presented the qualification/s which Beds For Backs claim to have in relation to producing their products to be approved by related government bodies??

1 answer
Delina J.
Delina J.

No I never seen any and it pinched a nerve in my back and they refused to give my money back

Tony S
Tony Sasked
Beds for Backs

Hi,

I am tall and have trouble finding any bed that is comfortable length-wise. Do you make extra-long custom mattress and/or frames to suit?

Cheers

1 answer
Beds for Backs
Alex P.Beds for BacksSend a private message

Hi Tony, we are able to make a bed specific to your needs. All you need to do is call into one of our stores, determine what bed is best then we can make it to suit your length.
Regards Wal

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