Beds for Backs

Beds for Backs

351 reviews · Statistics

95% · 33416 · 5%

Return Claim MadeYes (7) · No (96)
Warranty Claim MadeYes (7) · No (92)
Product Appearance As advertised (32) · Not as advertised (20)
Product Quality
4.6 (97)
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Beds for Backs351 reviews
eaaVICGreater Melbourne (Metropolitan), VIC6 posts
  Verified Dandenong
DeeVICGreater Melbourne (Metropolitan), VIC2 posts

Like Sleeping On A cloud

All my mattresses are from Bed For Backs simply because I can’t afford to have a bad nights sleep. Not only are the mattresses super comfortable, the adjustable dial base has fixed my husbands back issues and finally he’s getting out of bed feeling great. I highly recommend Beds For Backs. Show details
RoseVICGreater Melbourne (Metropolitan), VIC

Great service and products

Great service and products. Highly recommend purchasing from Beds for Backs in Campbellfield
CraigVICGreater Melbourne (Metropolitan), VIC5 posts

Warranty issue

We had an issue with the new bed base (although NOT manufactured by Beds for Backs) and without hesitation Rick Morris attended our home discussed and accepted the issues with the base and within 2 weeks we received a new bed base NO questions asked - Excellent Customer Service Show details
June and Brian
June and BrianVICGreater Melbourne (Outer), VIC

Excellent service everytime

I cannot recommend Bed for Backs highly enough. Their service is excellent especially the service we have received from Rick from the Nunawading branch. He is prompt, courteous and knowledgeable. Thank you Rick your helpful attitude is very rare and much appreciated. June and Brian Show details
Marie Claire
Marie ClaireVICGreater Melbourne (Inner), VIC5 posts

Bought a bed for my elderly mother

Amazing service from Peter - he sure knows his beds and the contours of our bodies and where the pressure should be. Peter was courteous and polite but most importantly he knows what mattresses to recommend to suit your body.

Thank you Peter - you made my mum's life a lot more pleasant by recommending the right bed to suit her. Show details

NerrieVICGreater Melbourne (Metropolitan), VIC

Retired couple

Do you value excellent customer service?. Well go and talk to Rick down at Nunawading Beds for Backs. He listens and works hard to find the best solution for YOU. He is knowledgeable and professional, fun and approachable. A delightful experience at Bed for Backs today. Thanks Rick. Nick and Nerida Show details
AnneVICGreater Melbourne (Inner), VIC2 posts
  Verified Nunawading
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Thanks very much for the pillow

I am very excited to have a great nights sleep on my new pillow. Thanks to Beds for Backs and 3AW Show details
PaulaVICGreater Melbourne (Metropolitan), VIC

Lovely friendly service

I was lucky enough to win a pillow from 3AW & went to this store to pick it up. What a lovely experience to be fitted for a pillow & try out the comfy beds. Rithika was great & talked me through the options. I’ll be back when I need a new bed. Thank you! Show details

Many thanks!

Thanks very much for your advice and assistance in choosing the right pillow for me. I’m sure I’ll sleep soundly.
Garry M.
Garry M.VICGreater Melbourne (Metropolitan), VIC
Jayne W.
Jayne W.
Sandra and Rob Reed
Sandra and Rob ReedVICGreater Melbourne (Outer), VIC

Great advice Rick Morris

We won two Dentons pillows on 3aw. We were given great advice from Rick Morris, his help with pillow selection was very helpful. We highly recommend Rick and Beds for Backs and will definitely be returning to Nunawading when we need a new mattress. Show details
Peter S.
Peter S.VICGreater Melbourne (Metropolitan), VIC

An Amazing visit

With my back suddenly sore I finally decided my 15 year old double mattress needed to be replaced.
Yesterday ( 19/10/22 ) driving down Nepean Highway to visit a huge bedding joint in South Road I noticed Beds for Backs .
Let me say I never write reviews and think most of them are dodgy, but here I am.
I met a salesman named Rick Morris and he really did impress me with his in-depth knowledge and patience.
After speaking to Rick I have decided to buy a King Single as I am 185cm tall and the the double is just too short for me.
I spent 45 minutes in the store and never did make it to South Road.
Now I need to find a King Single Bed frame with pine slats. Unfortunately Bed for Backs could not supply this item . Show details

Questions & Answers

marie · Dandenong

I was told at the shop in Dandenong that if you order something and if something goes wrong from yr end they'll not cancel order and you must purchase it no.matter what. Is this correct?

Eddy U.
Eddy U. · Beds for Backs

Where does Rick Morris work, Brighton or Nunawading?

Beds for Backs
Beds for Backs   DM   

Eddy depending on our roster he can be at either store. It would be best to ring beforehand to see where he is. Regards Wal Maguire

Eddy U.
Eddy U.  

Thanks for the prompt reply

joshua d.
joshua d. · Brighton

Hi. has anyone ever been presented the qualification/s which Beds For Backs claim to have in relation to producing their products to be approved by related government bodies??

Delina J.
Delina J.  

No I never seen any and it pinched a nerve in my back and they refused to give my money back

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