Beds for Backs

Beds for Backs

 Verifiedbedsforbacks.com.au
Beds for Backs
4.8

349 reviews

PositivevsNegative
95% · 33216 · 5%

Return Claim MadeYes · No
Warranty Claim MadeYes · No
Product Appearance As advertised · Not as advertised
Product Quality
4.6

Reviews

349 reviews
Benita
BenitaGreater Melbourne (Metropolitan), VIC4 posts
  Beds for Backs

Dial bed is terrible. Excellent customer service!

Update; 19/4/21
It feels ok for the first few nights, but it’s really not. For the thousands of dollars it costs, you really should be sure.
 Show details
Emily Carter
Emily CarterGreater Melbourne (Outer), VIC4 posts
  Brighton

Latex mattress and ergonomic base

Visited Bed for Backs Store, Rock Morris is the best salesman I have ever dealt with. He certainly knows his products, he recommended a latex mattress and ergonomic base. This is the most comfy bed I have ever had. It has helped me sleep better with my serious bad pain. Rick personally visits my house and adjusts base as required. Certainly the best after sales service, I fully recommend Bed for Backs. If I could give 100 stars I would. Thanks Rick.
Dee
DeeGreater Melbourne (Metropolitan), VIC2 posts
  Campbellfield

Like Sleeping On A cloud

All my mattresses are from Bed For Backs simply because I can’t afford to have a bad nights sleep. Not only are the mattresses super comfortable, the adjustable dial base has fixed my husbands back issues and finally he’s getting out of bed feeling great. I highly recommend Beds For Backs. Show details
Rose
RoseGreater Melbourne (Metropolitan), VIC
  Campbellfield

Great service and products

Great service and products. Highly recommend purchasing from Beds for Backs in Campbellfield
Craig
CraigGreater Melbourne (Metropolitan), VIC5 posts
  Nunawading

Warranty issue

We had an issue with the new bed base (although NOT manufactured by Beds for Backs) and without hesitation Rick Morris attended our home discussed and accepted the issues with the base and within 2 weeks we received a new bed base NO questions asked - Excellent Customer Service Show details ·  1
June and Brian
June and BrianGreater Melbourne (Outer), VIC
  Nunawading

Excellent service everytime

I cannot recommend Bed for Backs highly enough. Their service is excellent especially the service we have received from Rick from the Nunawading branch. He is prompt, courteous and knowledgeable. Thank you Rick your helpful attitude is very rare and much appreciated. June and Brian Show details
Marie Claire
Marie ClaireGreater Melbourne (Inner), VIC6 posts
  Yarraville

Bought a bed for my elderly mother

Amazing service from Peter - he sure knows his beds and the contours of our bodies and where the pressure should be. Peter was courteous and polite but most importantly he knows what mattresses to recommend to suit your body.

Thank you Peter - you made my mum's life a lot more pleasant by recommending the right bed to suit her. Show details

Nerrie
NerrieGreater Melbourne (Metropolitan), VIC
  Nunawading

Retired couple

Do you value excellent customer service?. Well go and talk to Rick down at Nunawading Beds for Backs. He listens and works hard to find the best solution for YOU. He is knowledgeable and professional, fun and approachable. A delightful experience at Bed for Backs today. Thanks Rick. Nick and Nerida Show details
Anne
AnneGreater Melbourne (Inner), VIC2 posts
  Verified Nunawading
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Andrew
Andrew
  Brighton

Thanks very much for the pillow

I am very excited to have a great nights sleep on my new pillow. Thanks to Beds for Backs and 3AW Show details
Paula
PaulaGreater Melbourne (Metropolitan), VIC
  Brighton

Lovely friendly service

I was lucky enough to win a pillow from 3AW & went to this store to pick it up. What a lovely experience to be fitted for a pillow & try out the comfy beds. Rithika was great & talked me through the options. I’ll be back when I need a new bed. Thank you! Show details
Brian
Brian
  Brighton

Many thanks!

Thanks very much for your advice and assistance in choosing the right pillow for me. I’m sure I’ll sleep soundly.
Garry M.
Garry M.Greater Melbourne (Metropolitan), VIC
  Nunawading
Jayne W.
Jayne W.
  Nunawading
Sandra and Rob Reed
Sandra and Rob ReedGreater Melbourne (Outer), VIC
  Nunawading

Great advice Rick Morris

We won two Dentons pillows on 3aw. We were given great advice from Rick Morris, his help with pillow selection was very helpful. We highly recommend Rick and Beds for Backs and will definitely be returning to Nunawading when we need a new mattress. Show details

Questions & Answers

marie
marie · Dandenong

I was told at the shop in Dandenong that if you order something and if something goes wrong from yr end they'll not cancel order and you must purchase it no.matter what. Is this correct?

Eddy U.
Eddy U. · Beds for Backs

Where does Rick Morris work, Brighton or Nunawading?

Beds for Backs
Beds for Backs   DM   

Eddy depending on our roster he can be at either store. It would be best to ring beforehand to see where he is.
Regards Wal Maguire

Eddy U.
Eddy U.  

Thanks for the prompt reply

joshua d.
joshua d. · Brighton

Hi. has anyone ever been presented the qualification/s which Beds For Backs claim to have in relation to producing their products to be approved by related government bodies??

Delina J.
Delina J.  

No I never seen any and it pinched a nerve in my back and they refused to give my money back

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Details

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