Elton at mornington bedshed was so helpful with his extensive knowledge od tempur beds. Not pushy .Great range of products.Quick easy delivery too .Very happy customer! Show details
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Thank you bedshed! sleepmaker cocoon is the best! have had the most amazing nights sleep. Show details · 1
Hello Bedshed Dandenong customer service Any chance you can process the refund in full for the mattress we bought please? I called yesterday and unfortunately nothing happened. It's still with you in the shop. Unfortunately my wife is not happy. Please find attached the payed invoice. Please confirm as soon as possible Thanks heaps Alexandru… Read more
Racean (Alex)
Hi again Bedshed customer service Any chance you can process my refund for the mattress I payed at Bedshed Dandenong again? A last called Bedshed Dandenong numerous times. I spoke with [Name Removed], with the manager and another person about returning my money on my card I payed with in the shop. The mattress is with you. You charged a payment without delivering the goods to the consumer. This it's a violation of consumer laws for a commercial business registered for commercial business in Australia. Please refund my payment as soon as possible. I am serious about filling up a complaint form on AACC website. I will upload my payed invoice from Bedshed Dandenong. This is about a violation of Australian consumers rights. I am also considering getting legal advice addressing the issue with my lawyer. I believe What are you doing there as a business is it unprofessional regarding customer service. Please sort out this issue as soon as possible. Please find attached my payed invoice. With thanks, Warm regards Alexandru Racean(Alex) Australian consumer with consumer rights
I also i notice that other customers are not happy. They talk about the same rude manager and about the fact that after you pay for the goods the customer service is very poor. Maybe these customers should join together for collective action against this Australian registered business that its making business like in a third world country. Please email me on my google account for colective action if interested please
Purchased a Tempur medium from Path as instructed from my chiro at Exactly Chiropractic. Great experience, bed is fantastic so far, delivered next day, delivery by Ben brilliant, price was amazing & product is 10/10. Wealth of knowledge on all levels by Path & his Manager. Show details
My son and I went to Bed shed Mornington with an Occupational therapist to look at bed bases and mattresses. The sales people spent lots of time with us getting the right bed and mattress for my son. Very helpful. We decided on the Insignia as it can raise up for him. The bed is fantastic and mattress is comfortable. The only problem is that they… Read more
put the wrong legs on, the shorter legs are the ones needed. I would do it myself but the bed base is very heavy. I have not called the store yet, but I will on my days off. My son is very happy with his bed. The delivery guys were so helpful and even took apart his old bed.
The team at Bedshed Mornington exceeded our expectations! They were so extremely helpful, polite and quick to deliver. The delivery guys were outstanding, two of the nicest people you could ever meet. They assembled the bed for us and walked us through how the bed worked. We purchased this bed and mattress online and we couldn’t be happier with… Read more
the quality and sturdiness, it such a well made bed and the mattress is super comfy. We wouldn’t hesitate to recommend Bedshed Mornington and will purchase again from them.
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I bought a bed from bedwhed dandenong and upon assembly I noticed that the bolts were rusted as well as the side metal pieces that hold the side pland to the head and feet frames. I reached out to bed dandenong and emailed them on 27/04/2025 and its been 7 days but still I have no response from them. I have attached the rusted piece's photos to… Read more
this review. I don't recommend you go with bedshed or at least double and triple check on your product lest they scam you with terrible material.
Latest follow-ups
Brillant service from Elton at the Mornington store. He explained everything in detail about the bed & base I was interested in without being pushy to get the sale. The process of the purchase through to delivery was great. A shout out to the delivery guys who were awesome. They were very particular about the instal. Show details
Follow-up · Delivery was on time and the guys that installed the bed set it up perfectly. Nothing was too much trouble. This adjustable bed is very heavy so once it’s in place it’s staying there! The Tempur mattress took 3 weeks for me to get used to it (& I was told to expect this). I now love it! And as for the adjustable bed, Brillant from the start!
Found exactly what we wanted! Great instore service, prompt delivery, Ben & Norman were outstanding, couldn’t have been more thoughtful & helpful. Thoroughly recommend! Show details
Follow-up · Setup & assembly not required. Delivery & helpful exceeded expectations.
Recent reviews
Store had a great range of products available and the extremely helpful staff answered all of my queries which made it easy to find exactly what I wanted. Very happy with my choice and delivery was quick and easy. The delivery person Ben and his assistant were very courteous and helpful with tips to make assembly easier. Show details
The staff were brilliant - they left me alone to look around, and were then available to answer my questions. They showed me some alternatives to help me ensure I'd made the right choice. I was amazed that they arranged delivery for the next morning - a Saturday! Well done Fran and team, you made the process a pleasure rather than a chore. Show details
Always a pleasure to deal with. Bought many things over the years from Bedshed Mornington and Elton and the team never disappoint. Their attention to detail is Amazing and they always know how to put the customer first. Also the delivery guys were Great which just tops off the experience. Thanks again Mornington Bedshed. Show details
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I have just purchased a King Single Trundle Bed. I’m going to love it. The Bedshed is one of the few places who sell them. Parth, who served me was very helpful with good knowledge & advice. Thank you. I’m sure I’ll be back for other bed purchases.
Very impressed with Bedshed Mornington. Was greeted when entered the store by friendly staff who asked if I needed assistance. Elton asked me for info on what kind of mattress I was after and then proceeded to make suggestions and gave me the opportunity to try various mattresses. It was immediately evident that Elton was experienced &… Read more
knowledgeable and able to articulate the pros and cons of the various options available. He was relaxed & down to earth and he carefully listened to what I wanted and was not pushy or trying too hard to sell anything. I had planned to visit another store near by and said I would see what they had available before making a decision. What a completely different experience it was at F/Winks. I found the sales women was not interested in what I wanted in mattress type and was trying to upsell me to something I didn't want. I walked out of F/Winks and went straight back to Bedshed and brought a Sealy mattress. Elton at Bedshed was terrific to deal with. I noticed the other sales staff as they were with other customers and they too were friendly & knowledgeable. The store is well laid out, has a lot of mattress choices available. We chose to pick up the mattress rather then have it delivered and were able to do that with easy access and no hassle. It was a pleasure being in store at Bedshed Mornington and I cannot fault their excellent customer service and highly recommend them. Our Sealy mattress is fabulous and we are very happy with the purchase.
Great in store advice. Didn’t try to upsell to a more expensive product. Range of product options was extensive and staff knew the product well. Easy delivery. Delivery installation was quick and within allocated timeframe. Show details
Found Bedshed staff to be fantastic but also very honest and genuine with their recommendations compared to the opposition next door that were outrageously expensive and market driven. Prices were also very reasonable. Delivery drivers were also extremely helpful and cooperative. Couldn’t fault our experience. Show details · 1
It would have been helpful to have the delivery date written on the Sales Order. I don’t have the best memory! Impossible for older person to do warranty register. Delivery guys were great. On time and very cheerful. Show details · 1
As i needed to replace a mattress,i revisited Bedshed in Mornington.My experience was the same as before,outstanding service from purchase to arranging delivery and disposal of the old mattress.Thanks Bedshed and that includes the delivery crew. Show details · 1
I recently purchased an Ashley Blue King Single bed from Bedshed and had an excellent experience. The price was great, and the sales representative was knowledgeable, patient, and genuinely helpful in guiding me to the right choice. The whole process was smooth and stress-free. I’m very happy with my purchase and highly recommend them for great value and service. Show details · 1
The buying experience was good. The logistics / delivery was a total mess. Minimal communication from the store. We bought two mattresses and arranged to have them delivered to an apartment that were are staging for Airbnb. We were told it would be two weeks, which went by with no communication. When we chased it up we were given a date (3.5… Read more
weeks after the order) then that was cancelled and we were given a new date. Then on the morning of that date we were informed only one the mattresses would be delivered, and the other one two days later. They could not commit to a time for the second delivery. We are working people and do not live at the apartment, so my wife had to commit to not working and spending an entire day waiting for this delivery. In the meantime we could not open the apartment for let, costing us thousands of dollars in lost revenue.
The person in the store when we were following up was unhelpful and unapologetic. Said it was out of her hands.
Will not buy from them again,
A helpful gentleman with glasses sold me a tallboy after a skinny crackhead looking guy was dismissive of me when I asked him for help, if not for the other gentleman I would have gone next door. Show details
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Would like to express our appreciation for our recent purchase . Ben & Norm were fantastic , friendly , helpful & professional. We couldn’t have wished for more from the initial purchase to installation, great job , Kerry Foley Show details · 1
I recently purchased a Tempur mattress from Cathie at the Waurn Ponds store, and it's one of the best decisions I have ever made. Cathie listened to what I needed and talked me through the best options. Her product knowledge was really impressive and ultimately, she helped me choose a mattress that has literally changed my life. I have had… Read more · 1
chronic back pain for over twenty years which has impacted my sleep. Since I have had my new mattress my sleep quality has improved 100%. I have since returned an purchased a new Tempur pillow - also amazing. I absolutely recommend Bedshed for the quality of their products and customer service and special thanks to Cathie. She's awesome!
The professionalism far exceeded my expectations. Was contacted the day before advising me of the delivery date. The next day I was again contacted advising me that delivery would be within the hour. The 2 men, Ben & Norm, carried the mattress up the stairs, put the new mattress cover on, inserted the mattress in the bed frame & then removed the… Read more · 2
old mattress. They were extremely polite, friendly, helpful & professional. I was amazed at their level of service. Thanked me for choosing Bedshed & hoped i would enjoy the new mattress.
The staff in bed shed Mornington were very helpful, knowledgeable and friendly. I had my bed dropped off yesterday and my delivery drivers were also really friendly and they told me how to put the bed together. The bed was easy to assemble and it looks great with the matching bed side tables. Show details · 1
The entire process was fantastic. Our salesman was not at all pushy. He did recommend that I pay for the installation and I'm glad that he did as it was one of the harder models to build. My two delivery and installation men were the best. Polite, friendly, consulted me about positions etc. Provided me with a great introduction of all of the features etc. I'm really happy with my experience. Show details
First mattress too firm, so bought a second one, and listened to wonderful Brett, and chose a great mattress. Bliss to sleep on. Again thanks to Brett, Ben and Norman for their careful delivery of mattress and taking the other mattress to its new home. Wonderful team you have Bedshed. Show details
Excellent service from the staff who were very helpful and gave me good advice The delivery guys were terrific- so friendly and helpful Bedshed Mornington always my go to place for bedroom furniture Show details
Recently visited the Bedshed in Mornington and purchased a new Mattress (Orion Medium). Elton served me who was very helpful. I suffer from a degenerative disc and last night was the best night sleep without pain in a long time. Show details
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