Bedshed VIC

The staff were brilliant - they left me alone to look around, and were then available to answer my questions. They showed me some alternatives to help me ensure I'd made the right choice. I was amazed that they arranged delivery for the next morning - a Saturday! Well done Fran and team, you made the process a pleasure rather than a chore. Show details ·  1

Brillant service from Elton at the Mornington store. He explained everything in detail about the bed & base I was interested in without being pushy to get the sale. The process of the purchase through to delivery was great. A shout out to the delivery guys who were awesome. They were very particular about the instal. Show details ·  1

Found exactly what we wanted! Great instore service, prompt delivery, Ben & Norman were outstanding, couldn’t have been more thoughtful & helpful. Thoroughly recommend! Show details ·  1

I recently purchased a Kingsdown mattress and had an excellent experience. The customer service was outstanding, and the salesperson took the time to explain the different mattresses in detail. He was friendly, helpful, and very patient while we made our decision, and he also explained the entire process step by step. Overall, it was a great experience, and I’m very happy with my purchase Show details ·  1

Bought another double bed from Bedshed in Mornington. Wanted one with the draw and gaslight storage and found a perfect match. Staff at the store were very helpful. Bed was delivered by a lovely team that also gave me a few tips for assembly as I wanted to give as I it a go myself. Putting the bed together took a bit of time as it was just myself… Read more ·  1

but it all came together perfectly. High quality and all parts were there. Opted for an Australian made mattress which is very comfy and all packaging was recycling. Only bit of plastic was the wrapper the power supply came in. USB charger in bedhead shelf a decent wattage as the iPad and phone recognised it.

Thanks again Bedshed.

Elton at mornington bedshed was so helpful with his extensive knowledge od tempur beds. Not pushy .Great range of products.Quick easy delivery too .Very happy customer! Show details ·  1

The buying experience was good. The logistics / delivery was a total mess. Minimal communication from the store. We bought two mattresses and arranged to have them delivered to an apartment that were are staging for Airbnb. We were told it would be two weeks, which went by with no communication. When we chased it up we were given a date (3.5… Read more

weeks after the order) then that was cancelled and we were given a new date. Then on the morning of that date we were informed only one the mattresses would be delivered, and the other one two days later. They could not commit to a time for the second delivery. We are working people and do not live at the apartment, so my wife had to commit to not working and spending an entire day waiting for this delivery. In the meantime we could not open the apartment for let, costing us thousands of dollars in lost revenue.

The person in the store when we were following up was unhelpful and unapologetic. Said it was out of her hands.

Will not buy from them again,

A helpful gentleman with glasses sold me a tallboy after a skinny crackhead looking guy was dismissive of me when I asked him for help, if not for the other gentleman I would have gone next door.

Looked on website at a mattress that had reasonable reviews for $500. Went to the store and was told this queen size mattress was suitable for kids. I asked why were so many good reviews and they shrugged their shoulders and couldn't explain. I'm sure kids didn't write these reviews. We were then directed to the $2100 mattress how good it was but… Read more

being pensioners it was clearly out of our reach financially. They were knowledgeable but didn't see we went in there on a budget. Have two stars for their knowledge. We are keeping our old mattress for a while.

Very good service from start to end. Shown a range of bed options within our price point and a selection of styles and quality. No hard sell. Delivery crew phoned ahead with accurate eta. They were very polite and efficient. Cleaned up after installation. Couldn't ask for more. Show details ·  1

Store had a great range of products available and the extremely helpful staff answered all of my queries which made it easy to find exactly what I wanted. Very happy with my choice and delivery was quick and easy. The delivery person Ben and his assistant were very courteous and helpful with tips to make assembly easier. Show details ·  1

Always a pleasure to deal with. Bought many things over the years from Bedshed Mornington and Elton and the team never disappoint. Their attention to detail is Amazing and they always know how to put the customer first. Also the delivery guys were Great which just tops off the experience. Thanks again Mornington Bedshed. Show details ·  1

I have just purchased a King Single Trundle Bed. I’m going to love it. The Bedshed is one of the few places who sell them. Parth, who served me was very helpful with good knowledge & advice. Thank you. I’m sure I’ll be back for other bed purchases.

Very impressed with Bedshed Mornington. Was greeted when entered the store by friendly staff who asked if I needed assistance. Elton asked me for info on what kind of mattress I was after and then proceeded to make suggestions and gave me the opportunity to try various mattresses. It was immediately evident that Elton was experienced &… Read more

knowledgeable and able to articulate the pros and cons of the various options available. He was relaxed & down to earth and he carefully listened to what I wanted and was not pushy or trying too hard to sell anything. I had planned to visit another store near by and said I would see what they had available before making a decision. What a completely different experience it was at F/Winks. I found the sales women was not interested in what I wanted in mattress type and was trying to upsell me to something I didn't want. I walked out of F/Winks and went straight back to Bedshed and brought a Sealy mattress. Elton at Bedshed was terrific to deal with. I noticed the other sales staff as they were with other customers and they too were friendly & knowledgeable. The store is well laid out, has a lot of mattress choices available. We chose to pick up the mattress rather then have it delivered and were able to do that with easy access and no hassle. It was a pleasure being in store at Bedshed Mornington and I cannot fault their excellent customer service and highly recommend them. Our Sealy mattress is fabulous and we are very happy with the purchase.

Great in store advice. Didn’t try to upsell to a more expensive product. Range of product options was extensive and staff knew the product well. Easy delivery. Delivery installation was quick and within allocated timeframe. Show details

Found Bedshed staff to be fantastic but also very honest and genuine with their recommendations compared to the opposition next door that were outrageously expensive and market driven. Prices were also very reasonable. Delivery drivers were also extremely helpful and cooperative. Couldn’t fault our experience. Show details ·  1

It would have been helpful to have the delivery date written on the Sales Order. I don’t have the best memory! Impossible for older person to do warranty register. Delivery guys were great. On time and very cheerful. Show details ·  1

As i needed to replace a mattress,i revisited Bedshed in Mornington.My experience was the same as before,outstanding service from purchase to arranging delivery and disposal of the old mattress.Thanks Bedshed and that includes the delivery crew. Show reply

I recently purchased an Ashley Blue King Single bed from Bedshed and had an excellent experience. The price was great, and the sales representative was knowledgeable, patient, and genuinely helpful in guiding me to the right choice. The whole process was smooth and stress-free. I’m very happy with my purchase and highly recommend them for great value and service. Show details ·  1

Would like to express our appreciation for our recent purchase . Ben & Norm were fantastic , friendly , helpful & professional. We couldn’t have wished for more from the initial purchase to installation, great job , Kerry Foley Show details ·  1

I recently purchased a Tempur mattress from Cathie at the Waurn Ponds store, and it's one of the best decisions I have ever made. Cathie listened to what I needed and talked me through the best options. Her product knowledge was really impressive and ultimately, she helped me choose a mattress that has literally changed my life. I have had… Read more ·  1

chronic back pain for over twenty years which has impacted my sleep. Since I have had my new mattress my sleep quality has improved 100%. I have since returned an purchased a new Tempur pillow - also amazing. I absolutely recommend Bedshed for the quality of their products and customer service and special thanks to Cathie. She's awesome!

The professionalism far exceeded my expectations. Was contacted the day before advising me of the delivery date. The next day I was again contacted advising me that delivery would be within the hour. The 2 men, Ben & Norm, carried the mattress up the stairs, put the new mattress cover on, inserted the mattress in the bed frame & then removed the… Read more ·  2

old mattress. They were extremely polite, friendly, helpful & professional. I was amazed at their level of service. Thanked me for choosing Bedshed & hoped i would enjoy the new mattress.