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Bella QLD Properties

Bella QLD Properties

 Verified
Bella QLD Properties
4.5

55 reviews

Positive vs Negative
82%18%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
  •  · 
  • Post-Construction
Customer Service
4.3
Site Admin ?
4.1
Timeliness
4.0
Structural Integrity
4.5
Plumbing & Waterproofing
4.4
Electrical & Lighting
4.5
Flooring
4.5
Transparency ?
4.2
55 reviews

Reviews with attachments

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Ernesto
ErnestoQLD4 posts
  Verified

Thanks Bella, Job complete well! – Positive, Great, Supportive and Fully Recommended. Promised and delivered as stated, company that waved the building crisis, no bankruptcy and no taking on us as customers. Thank you to all the team, specially Esmeralda who did an awesome job with support and effecrive communication during the complete process, now we live in our house and built by Bella. Show details

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Tal S.
Tal S.
  Verified

Bella has been nothing short of quality for our new home! – Couldn't recommend Bella enough!! Can't wait to build another home with them in the future!! We have built homes with other builders in the past and Bella are by far the best experience we have had. They are family owned and every member of their team has been incredibly caring and knowledgeable. Never once tried to over sell to us. In fact, in… Read more

our colour selection, I had really specific wants with regards to cabinet colours and flooring, Vicki went out of her way to source exact matches to what I wanted within their basic builders range so we didn't need to pay for upgraded selections.

Dealing with Kim the owner and Jodie in the office has been nothing but helpful and informative (I am sure I annoyed them with all my emails but never once did they make me feel that way)

Considering they are completely custom home builders, their cost was incredibly competitive to the other players in the market. They created a floor plan exactly to what we wanted and did not once hurry us or make us feel bad for going back and forth until we got the plan exactly right for us.

They were completely up front with their build timeframes (9 months from first day onsite), which I think is really reasonable in the current market. Aaron our SS was incredibly thorough with our PCI inspection and has left us with a very beautiful and structural solid finished home.

Bella have gone above and beyond and we are so happy with the final product.

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Shanai D
Shanai DQLD
  Verified

Brookhaven Build with Bella – Myself and my partner started our build process with Bella in Brookhaven QLD after being let down by another builder. A local sales agent recommended Bella Homes. At that stage we were going to display homes every weekend and scouring the internet at plans with big named builders but non of them had floor plans that stood out to us for our small… Read more

block (10.5m frontage). They all seemed closed off and just weren’t what we were looking for. We engaged with Bella and we so excited to be able to design something specific to our block rather than a cookie cutter home. The sales agent and director of the company were patient with us as we went back and forth with ideas and changes due to me being indecisive. We appreciated this immensely as being first home owners as-well as taking on the building journey can be overwhelming! After land registration delays month after month when the time came for us to take ownership of the land Bella were ready to hit the ground running. Council approval was sent off immediately and we had our site scrape within a couple weeks of gaining approval. We were one of two houses in our land release that actually had trades on site starting to build! During the build we have reached out to Bella and have always had a response from Kim in a timely matter, she is straight to the point and is upfront and honest. Something that’s hard to come by, no frills or excuses. Bella have let us engage with a private inspector during our build and we have run into no concerning issues with their workman ship so far. Our build is currently at fixing stage and the only slight delay we have had during the build so far had been the delivery of cabinetry (a couple week delay in the climate the building industry has been in, some would say we are lucky). Kim chased this up and communicated this with us had our cabinetry delivered to site ready to keep moving forward.

We are so happy with choosing a builder who is a family run business, you know they care about what they do and their customers and actually get a prompt response. Hand on heart would recommend Bella homes to anyone who is considering building. We are so in love with our home so far and can’t wait for the coming weeks to see it all finish.

I will update the review after handover.

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Amber D.
Amber D.
  Verified

Stunning Home! So happy to be in! – Throughout our build process the admin team at Bella was absolutely amazing. They were so helpful and provided updates at any point throughout the build where I was unsure of the process. Anytime I had questions or concerns Kim would outline the information via email or a phone call to ensure I understood what was happening and could enjoy the… Read more

experience. My house turned out absolutely amazingly and I am so happy to be in. I highly recommend building with Bella!

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Denise H
Denise H
  Verified

Built my Perfect Dream Home – Bella QLD helped me build the most beautiful little house, exactly as I had wished for. I was initially attracted to Bella QLD being a family owned business, and they were the most flexible builder I met with, offering great options for my very narrow block. Once I met with Heather Daymond, my New Homes Consultant at the Coomera Display, I never… Read more

even considered any other builders. Bella QLD were professional and flexible at every stage of the build. I was so pleased at their willingness to work with me to customise and change things to exactly how I wanted. The end result was absolutely wonderful. The workmanship and quality of the build were exemplary. If I had any issues during or after construction, the site supervisor Aaron, and the whole team at Bella QLD made sure to resolve them in a timely manner. My final cost came in below what I had anticipated, and at every stage Heather worked with me on the costings if I added and removed different aspects of the build, letting me make informed decisions about my inclusions and any extras. I could not recommend Bella QLD more highly. I love my beautiful little house and thank Heather, Kim, Vicki, Aaron, Jodie and the whole team at Bella QLD for helping me to realise my dream.

In-depth reviews

JimGen
JimGenQLD
  Fair Incentive Verified

Bella Qld- Genuine & Transparent – After a couple of mishaps with different builders, it was fortunate that a friend has referred Bella to us. We were doubtful at first due to our bad experiences. However, from our first contact to contract signing with Bella have been really smooth. They are prompt with their reponses and transparent with their transactions. We really believe that… Read more

if we have done our dealings with Bella first hand, we would have save a lot of time and avoided a lot of dissapointments along the way.

Cameron in White Rock has been really helpful, the assistance as well as the guidance we felt have been second to none. Cameron’s knowledge of the construction industry and it’s perks is clearly from genuine experience and based on current knowledge.

We are really hopeful that we will finish our construction soon and we highly recommend Bella. Genuine and Transparent! In this day and age of all money making almost to a point of scam, Bella’s reputation and passion to help fist home builders build their dream homes have remained unwavering.

J & G

cand15
cand152 posts
  Fair Incentive Verified

100% recommend – I had an exceptional experience working with Sheridan White from Bella Properties for my new build house design. From the initial consultation, she demonstrated a high level of expertise and professionalism that truly exceeded my expectations. Sheridan and the team at Bella were incredibly knowledgeable about designing our new build, and their… Read more

attention to detail was evident throughout the entire process. They were able to handle any challenges that arose with ease, providing innovative solutions that ultimately enhanced the overall outcome of my new home design.

One of the aspects that impressed me the most was the excellent communication and collaboration I experienced with Sheridan. She kept me informed every step of the way, providing regular updates on changes and progress. They were also very receptive to my ideas and input, ensuring that my vision for the house was fully realised.

Overall, I am extremely satisfied with Sheridan's assistance in designing my new house and can not wait for the team at Bella to start building.

I would highly recommend Sheridan and Bella Properties for anyone looking for a reliable, skilled, and customer-oriented team for their new build.

Bianca M.
Bianca M.QLD
  Verified

Do not engage for a custom home – We didn’t even make it to contract stage. There were so many red flags in my dealings with this company, but we tried to push through as their pricing was quite competitive for a large, luxury acreage home. Issue 1- we sent Bella a custom home design in November and did not hear anything regarding that house. Issue 2- in February, we reached out… Read more

again with a new custom home design and we received the original home design instead? Issue 3- when the new home design came back to us, they cut the ensuite to be a small, budget style ensuite. Upon asking them to draft it the way we drew it, they changed my living area to 1.8m2. Issue 4- We were looking to build an acreage home with an attached granny flat for my aging parents. The director mistakenly got the words ‘dual occupancy’ in her head and tried to stop dealing with us then even though we were not looking to build a dual occupancy house. Issue 5- the certifier said we needed a firewall and when we asked further, referred us to a senior town planner at our local council. After attempting to contact the town planner on multiple occasions unsuccessfully, we called the general town planning queue and were told that council were not the ones to demand a firewall and it would be up to the certifier, and that’s when the certifier changed the message and said it was the building code. Issue 6- after agreeing to needing a firewall due to building code, Bella sent us a new draft of the floor plan that we had drawn to scale to avoid any misinterpretation/poetic licencing. But this did not stop Bella from completely changing areas in the home, making it unsuitable for purpose. Understandably, I was quite angry when we received this floor plan and wrote back with what needed to be changed as per the drawing. This is when we received the reply “we do not need this job at all. What part did you not get when you cannot put a door in the firewall. Do not send any further changes for this job”. We did not want a door in the firewall. We wanted a door to a small hallway that serviced a bathroom against a firewall. When I reiterated this to the Director and said that we will be leaving a review, she accused me of being a keyboard warrior and advised she will forward our response to her solicitor re us leaving a review and signed off her email with an ominous “keep safe.”

Are Bella competitively priced? Seems so. Are the cheap price worth the emotional labour? Not at all.

Recent reviews

William T.
William T.
  Fair Incentive Verified

I have been helping my daughter with building her first home. We have chosen to build with Bella after having a great experience with Cameron, the new home sales consultant. He is so lovely and approachable. We have made many changes to the floor plan. Cameron always replied to our emails straight away. He was also willing to ask staff at the head office when we have special request. Show details

Jagath M.
Jagath M.
  Verified

Visited few times to Bella Display home at Springfield QLD over a new home. Communication is very effective .Customer service was excellent.Cameron was kind and willing to help. He is very professional in his job. Show details

Libby B.
Libby B.
  Fair Incentive Verified

We have chosen to build our first home will Bella after my sister had a great experience with them. We have had such a great experience with the whole team. Everyone is so lovely and approachable. We started planning with Esmerelda and she has been amazing through all of our questions and my specific requests. She’s so knowledgeable and the nicest… Read more

person. We recently had colour selection with Vicki and had a great time. We were so amazed at how many options were included. She made it such a fun and easy process and we left feeling super happy with everything. We also spoke with Kim a few times during the drafting stage and she was also great. Again very knowledgeable and open and made everything feel really personalised and simple. Throughout the process we have never felt overwhelmed or stressed. The flexibility that they offer is something I haven’t seen anywhere else. We have been able to completely tailor the whole build and package to what me want and need. They are truely a great group of people and we can’t wait to see our dream home come to life. We couldn’t recommend them more.

Koolie
Koolie
  Fair Incentive Verified

Affordable custom builder with incredible customer service – Just wanted to give a massive shout out to Sheridan from the Yarrabilba Sales Office. She has gone above and beyond at every step of the process. From our initial meeting, to the plans, to just answering all our questions, Sheridan has been truly amazing. We cannot thank her enough for helping us through this stressful and confusing time as First… Read more

Home Buyers. Wouldn't be able to do it without her. The entire Bella Builds team has been amazing, really working with us to fit within our budget and making some incredible suggestions for upgrades and benefits. They think beyond just the build, into the life of the house and how we will use it.

Matt N.
Matt N.QLD
  Fair Incentive Verified

Exeptional Experience So Far - Pre Construction – My partner and I have purchased land in Yarrabilba and we have chosen to build with Bella QLD. The preliminary process was smooth and very pleasant. We were quite impressed with the level of customisability with Bella's designs as we intirely changed the layout, both inside and out, to suit our needs as first home owners. Sheridan White, our sales… Read more

agent and main contact through Bella, has been amazing to work with. Walked us through the process in detail and was very helpful in accommodating any of our wants and requirements.

Project Home Builders

Find out how Bella QLD Properties compares to other Project Home Builders

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Blaike
BlaikeQLD
  Fair Incentive Verified

Excellent Custom Builder – We are currently at council stage with Bella Properties. They were one of 3 builders we were look at to build our next home. They weren't the cheapest or the dearest however they were the only company willing to be upfront and give us a quote based on what we wanted. They other builders were either unwilling to disclose cost or show us their… Read more

inclusions until after we signed a build contract and put a deposit down. This was certainly not the case with Bella. Not only did they draw up a custom house plan we were able to modify that multiple times before we even put down a deposit. Our experience with Bella and especially Sheridan from their Yarrabilba display to date have been second to none. If their onsite trades are half as good as their administrative team I would not recommend anyone else for a custom home. Thank you Sheridan and your team!

Emily-Brooke L.
Emily-Brooke L.QLD
  Verified

My first home is a dream come true – Bella QLD properties made building my first home a breeze. As I am a single woman doing this alone, I felt very supported throughout this whole process. Despite the crazy housing market during my build, Bella maintained the integrity of our contract. My house was completed with such high quality finishing. It is a dream come true Show details

Shane
Shane2 posts
  Fair Incentive Verified

PROFESSIONAL BUILDER – What a wonderful experience to have our first home built with Bella. A big shout out to the Bella team & all the contractors who’ve made our dreams come to fruition. Good quality finish, great design team, we encourage others who are looking to build to get with a good Aussie builder like this one. At first sell Cameron was very approachable and still the same guy post handover, thanks for your advice along the away. Regards Shane & Jess Show details

Sundar Krishnan
Sundar KrishnanQLD2 posts
  Verified

Thank you Bella – We recently had our first home build in Brisbane and it was done by Bella Qld Properties. The timings and their commitment was impeccable. Even with the crisis of supply shortage, they tried to stick to their commitment and delivered the house with great finish. I absolutely appreciate their professionalism. Thank you team. Show details

Glen Russell
Glen Russell
  Verified

House design to meet my needs perfect with help from Bella architect and heather from the Coomera sales office – The build was built well within the contract timeframe, with the workmanship and build of a very high standard. There’s has been no problems or issues pre, post or during construction all the way throughout I was kept up to date of what was going on. What I was given as a estimate was what the build cost Show details

STEPHEN
STEPHENQLD
  Verified

Great outcome of our first home – The new build contractual requirements, administration and construction was successfully carried out and attended to Bella. Bella's management and staff were prompt in responding to queries, matters and issues raised till handover stage and kept us well informed throughout the build process. No increase in costs were incurred and yes we are greatly stratified. Show details

Sarah B
Sarah B
  Verified

Perfect first home – Bella was a perfect choice for building my first home. When I first started looking for a builder, the first display home I walked into was one of Bella’s and I knew straight away I wanted to build my home with them. Esmeralda at the Covella display homes was extremely helpful from the second I sat down to talk to her. Bella could do the exact… Read more ·  1

home design I wanted within my budget whereas a lot of the other builders I spoke to could not. I have a very small, narrow lot of 300 square metres and they still managed to get a double garage and 4 bedrooms on it. Kim, Jay and the rest of the team have done a wonderful job of building a beautiful home and I can’t wait to move in.

Aner P
Aner P
  Verified

Dream Home! – Bella Homes simply know what they are doing and they do it well! Wonderful staff who have always been informative and quick to respond. We love the design of our home the options available to us. We have dealt with multiple staff from different departments and they been nothing less of brilliant. Show details

Narelle C.
Narelle C.QLD
  Verified
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency

New build a Bella home.poor customer service – The [Content Removed] and spins yarns to try and pull the wool over your eyes.Workmanship is average we have had an issue with our kitchen draws after a couple of emails Bella gave us the contractors number to have them come out? We are still waiting, this goes back to April 2021 after numerous calls , as yep I’ll have the boss call you it never… Read more

happened from the contractor. So I’ve sent 3 email to Bella from the 10 /8 /21 to the ( the owner) and one other staff member over a 12 day period asking for some assistance? No replies what so ever from Bella .god help us when our 12 months is up to have any rectification work done we have a list! so be very wary people.

Project Home Builders

Find out how Bella QLD Properties compares to other Project Home Builders

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Kamlesh and Kalpana Lal
Kamlesh and Kalpana LalQLD
  Verified

Picture Perfect House – Thank you Bella QLD Properties for building our dream house. The workmanship, finishing touches, communication and advice/suggestions for a better build had been excellent. Despite Covid created challenges our dream house was handed over before completion dates. Thank you Jay, Kim and Bill for your hard work in getting our homes completed according to our wishes. Show details ·  1

Justin Murray
Justin MurrayQLD
  Verified

Great communication - excellent build quality – From the very start, Bella QLD Properties were fantastic with my first house build. The process of buying and building your first home can be a challenge but at every step, Bella QLD Properties were there to support and guide me through it. I asked for a couple of customisations with my floor plan which were no problem at all for the talented team… Read more

- and it did not cost me anything extra. Even after the contract and documents were signed off, I wanted an extra light and power point which were no problem at all. Of most importance, the build quality is outstanding and all the inclusions you get in the price is amazing. Every single team member, including the site supervisor, Aaron, made the process easy and clear - you definitely feel supported building with Bella QLD Properties. Special mention also to Heather at the Sales team, along with Kim and Vicki for answering all my questions throughout the whole project. Would absolutely recommend Bella QLD Properties to family and friends.

S singh
S singh2 posts
  Verified
Plumbing & Waterproofing
Electrical & Lighting
Flooring

Worst builder ever – Worst builder ever. They’re just liar from salesperson to the Boss, Once you signed the contact with salesperson and pay deposit, they change their behavior instantly. If you call Salesperson for any issues, they refer to head office and salesperson will never answer your call. Head office, they ignore every single email, issues, mistakes until… Read more

you give up. It’s nearly 1 and half year we complained about repair, whenever I call , they are like” someone’ll contact you soon” but never.

They Never build on time, they blame on customers for every single mistake made by their own subcontractors, Of course we signed the contract and it’s all written there, but imagine if something goes wrong, whom i gonna talk to, QBCC. They can’t do much rather than a phone call to builder and refer to QCAT. QCAT takes ages to resolve issues and Bella Builders knows this game very well. That’s only one reason they don’t care about anything. Anything means anything Beware those fake reviews too. Just one advise to people, build with them on your own risk.

TONY AND SHARON GRAY
TONY AND SHARON GRAYQLD
  Verified

We can not speak highly enough of Bella Homes! – Our consultant Heather Daymond always went out of her way to ensure a smooth and stress free build experience for us. The whole Bella team were extremely friendly and always prompt to respond to our requests. The numerous last minute changes were never a problem and the finished product is beyond our expectations. Even the after service has been exceptional. Thank you Bella! Show details

Shaan
Shaan
  Verified

Very satisfied with our new home and after support from Bella !!! – The construction cost of our house was very reasonable and the workman ship from Bella was excellent. During design phase, they were quite happy and flexible to incorporate our multiple requests on design changes. They were very supportive even after the handover. We placed a request lately and they were very quick to action on it the very next day. This is highly appreciable. Show details

Katie M.
Katie M.QLD11 posts
  Verified

Smooth Build with no Major Issues at all! – Bella was an absolute pleasure to build with. Everyone I dealt with at Bella was incredibly friendly and I really felt they had my best interest in mind the whole way through the process. As with most people building, I looked at many builders before signing up with Bella. The key reasons I landed on Bella were their workmanship within their… Read more

display homes, the very detailed quote and their communication with me during the planning stage. I also appreciated that they were a family owned business given I hear so many issues with larger companies. I went with a standard floorpan but made significant adjustments to some areas and they were happy to oblige without any issues.

The inclusions within the package I signed up to (Innovative Design Package) were aligned to what I wanted to me build and Bella never tried to upset me on additional inclusions, but were happy to upgrade when I asked. The build process was very smooth (especially considering stories I have heard!) with no major issues at all. They were happy to organise meetings and walk throughs whenever I wanted. I am really happy with the quality of the built and the finishes of my new home.

They were very minor issues along the way but they were all resolved without any impact to me (and actually resolved to the way I wanted things - not just a refund for the impact).

Bella delivered my house ahead of schedule and there were no surprise costs along the way. Overall, I was really happy with Bella and will be recommending them to any friends or family that build in the future.

Natalia Gabrielle
Natalia GabrielleQLD
  Verified

Incredible service for first home owner build – An incredible quality builder that’s invested in delivering the absolute best quality for the best price especially as a first home owner here in South East Queensland. Our family would absolutely recommend Bella Properties - best advice especially about design relative to block size, fittings and fixtures, and building a beautiful design within… Read more

my budget. Personalised service so you don’t feel like a number just waiting in a queue and take time to understand what you need.

Bianca
BiancaQLD
  Verified

Enjoyable and professional building experience! – Bella QLD properties built our home and we couldn't have been happier from start to finish. We engaged them to complete a custom home build on a sloping block which we knew would not be an easy task. After meeting with many builders we decided on Bella because we felt they best understood our vision as well as the degree of difficulty of our… Read more

build.

Being our first every build, we were very nervous about the process but the team at Bella explained everything to us and were always happy to answer our questions at every step of the way. One of the things we loved most was that we didn't feel pressured into anything before signing the contract. We were always given the time and information we needed to make or own decisions.

The build was managed professionally which gave us a great sense of trust in the whole team. The final product was neat, tidy and exactly as we had imagined through the designing phase. Colour and material selections were a daunting thought, however Bella made this easy and actually enjoyable! Every detail was considered and we really feel the quality of the build was second to none. As with any build there are always some issues that unavoidably arise and any time this occurred the site supervisor Jay was able to rectify these whilst putting our minds at ease that it would be handled efficiently.

The final cost came in almost exactly as had been projected and being a young couple this was incredibly important to us.

We wouldn't hesitate in recommending Bella Qld Properties and would definitely build with them again.

Brenda
BrendaQLD3 posts
  Verified

Inconsistent Builder – Further to my review, I have since read other people’s reviews and what I notice is that this builder is very inconsistent. I do question one of the reviews that was written by her staff. My current liaison with Bella QLD properties over our broken oven, which has always not worked effectively, shows that their client service has not improved. Our air conditioner also packed up earlier this year. Show details

Helen
HelenQLD5 posts
  Verified

5 Star Service ! – I turned to Bella homes one day after a bad experience with another. 1. First appointment was already impressive . The salesperson I called , had already researched the area I was building in and knew everything she needed before I arrived for my appointment, to assist me with rough ideas on house sizes and respective idea on costs . This lady… Read more

was so friendly and approachable , that each visit felt like I was catching up with a friend for a cuppa . Her ability to understand and follow through with my needs and enquires were effortless and within quick time frames . She always said she would check into things if she didn’t know so every bit of information I received was accurate . There was never a bad time to contact her , and she always responded and replied with answers quickly . This made things so easy for me to deal with her .

2. My salesperson made the necessary arrangement for a colour consult and we made this work during COVID-19 restrictions . Again the colour consultant was very friendly and made me feel at ease as I arrived . I really enjoyed the time I was there, as the consultant was so very patient and had a lot of knowledge which guided me well throughout that process. Everything was followed up and contracted in great time .

3. After I signed up contracts and we began our journey to obtaining council approval, I changed my mind on a few choices I had made and I requested things to be changed by email with everything sorted quickly for me. The colour consultant was very responsive and friendly making this part of the process easy and seamless. Nothing was too much trouble.

4. The Director of this company is also approachable and happy to answer questions or concerns should this need arise .

5. Overall costs . All I can say is (judging on display homes I have already seen) Bella Homes prices are very competitive for the same brand, quality and finish.

So far I am very impressed with the service from this whole team . And if my experience during and post the build of my home is the same as this , I have no doubt I’ll be receiving an exceptional property at hand over.

Thank you Team Bella !

I am looking forward to the next part of our journey together .... building my home . :)

Helen .

Melissa H.
Melissa H.QLD
  Verified

Very satisfied customer – We started our journey with Bella just before Christmas and were very impressed with their offer from the start. Their inclusions were far more impressive than other builders and their fixed price was exactly that. We loved all the choices that were offered and now that they are all in place they look beautiful. All questions that we asked were… Read more

answered the same day, and all the team at the office were helpful. We outsourced the handover to professionals and they came back with an awesome report telling us that we have a great house on our hands. Landscaping was totally negotiable and they easily made all the changes we wanted, we are very happy with how it turned out. Thankyou to all the team at Bella Qld

First Home Buyer
First Home BuyerQLD
  Verified
Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring

Long stressful build – We regret going with Bella. What was meant to be an exciting time was a long drawn out stressful experience. It took Bella 9 months to build a 217 sqm home. (All while paying part mortgage on land and construction). Several issues during build and post build. Very poor communication. We were told by Sales Agent there would be 3 weekly updates and… Read more

site inspections. We had to push even to get one site inspection and we were always chasing up updates on the build only to receive a word doc with a tick and flick. Neighbours who purchased after us were all moved in when we were still at fit out stage. Neighbours have now told us for weeks on end there were no tradies on site. Our main reason we decided to go with Bella was the inclusions they offered ($42000 on top of base price) which included a driveway. Our driveway is terrible and have been quoted between $4000- $5000 to fix. Other inclusions offered were limited in choice. We were convinced not to include landscaping which they took $4000 of the contract price. The way they left our land was atrocious. It has cost us $10000 to repair and do our own landscaping. We had landscapers come out to give quotes and commented they have never seen builders leave land so bad. Many issues not rectified after handover and they stopped responding to emails (pre corona virus). I'm a bit suspicious on some of these positive reviews as other customers we have spoken to and other reviews seemed to have the same issues we did.

Jenny Neville
Jenny NevilleQLD
  Fair Incentive Verified

Exceptional customer service on our new build – As new home purchasers we were very unfamiliar with the entire process. We are only at the stage of prebuilt but have found Bella to be very much focussed on making sure we are looked after and that we are happy with the process and choices that were made. Heather at Coomera was brilliant in the way she guided us through the process and kept us up… Read more

to date with the parts we needed to be involved with. Very helpful with suggestions in customising the design to our needs. Also Vicki the consultant who helped us with the colour choices etc, was amazing at listening to our raw ideas and putting together a colour scheme and package that left us feeling very excited about our new house. Can’t wait to move in.

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