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Bellriver Homes
4.3 from 135 reviews · View Statistics
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Listing monitored by Bellriver Homes

Reviews

  • Build Stage
  • Customer Service
    4.3 (71)
  • Site Admin
    4.2 (54)
  • Timeliness
    4.0 (60)
  • Structural Integrity
    4.2 (50)
  • Plumbing & Waterproofing
    4.1 (48)
  • Electrical & Lighting
    4.2 (44)
  • Flooring
    4.0 (47)
  • Transparency
    4.2 (58)
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Reviewer Photos & Videos

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Deepu
DeepuSydney, NSW
  • Verified

Bellriver Homes. Trusted Home builder

published
Customer Service
5/5
Site Admin
5/5
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MP91
MP91Central West, NSW
  • 6 reviews
  • 9 likes
  • Verified

Happy with the finished product

published

Overall we are happy, the build time was frustratingly slow but COVID would have had some affect on that. The quality is good, We have our own carpenter and he has said that Bellriver have used good quality materials. The office staff were mostly good. Very happy with the site supervisor. Costs were reasonable.

Customer Service
4/5
Site Admin
4/5
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The reviewer stated that an incentive was offered for this review

Edwin W.
Edwin W.Sydney, NSW
  • 4 reviews
  • 5 likes
  • Verified

Really happy to choose Bellriver Homes as the builder for my new house at Marsden Park!

published

I bought a home/land package at Marsden Park during the pandemic. The new house was completed by Bellriver Homes last year, and I am really happy with it.

I must say I'm pretty happy to have chosen Bellriver Homes as the builder for my new house.
Their staff are always friendly, helpful and professional. The building materials and trades they used are well selected and good quality. And they have kept all the promises they made.

My special thanks to Phil Norman and Liz Latham for their excellent helps through the purchasing and building processes.

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Customer Service
5/5
Site Admin
4/5
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  • Verified

Great Customer Experience

published

- PreBuild experience was good
- Constuction process was seamless
- Little delay caused due to staff members leaving. But everything was back on track and sorted in a few weeks time.
- Post handover care was fantastic. The warranty team was very responsive and actioned all flagged items post occupancy.
- Overall a good experience

Customer Service
5/5
Site Admin
4/5
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JUSTINE
JUSTINESydney, NSW
  • Verified

Would Recommend

published
Customer Service
5/5
Site Admin
3/5
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  • Verified

Perfect and right choice decision to choose build with Bellriver in Oranpark

published
Customer Service
5/5
Site Admin
5/5
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  • Verified

Well featured house and land package with good value

published

I would give 4.5 stars if I could. This was my first build experience. Bellriver gave a really good fixed price package. I liked how they gave you a budget to choose on extras you wanted instead of having extra packages with stuff you didn't need. I even got a few extras by accident.
It been a year and everything in the house is still solid, any little things were fixed by Bellriver. The only issue was the delayed build, they had stated the build would take around 6 months which ended up being closer to a year. I wish they had been more upfront and been more realistic about the build time. I think if you like there layouts, the inclusions in the packages, and don't want to make any major modifications Bellriver would be a solid choice

Customer Service
5/5
Site Admin
5/5
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  • Verified

Bellriver offer a great value proposition and provide a great customer experience

published
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Customer Service
5/5
Site Admin
4/5
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Stick Man
Stick ManCentral West, NSW
  • 3 reviews
  • 2 likes
  • Verified

Loving our New Home

published

Bell River Homes have delivered us our brand new home as expected. The consultation process was easy and accommodating.
Kate was tremendous and good fun. Our site manager Syd was very good and was always on top of challenging issues in challenging circumstances of Covid.
We love our new home and highly recommend Bell River Homes.

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Customer Service
4/5
Site Admin
4/5
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Sunil
SunilSydney, NSW
  • Verified

Excellent Experience with Bellriver Homes would love to build one more with them :) :)

published
Incentivised Review No
Build StagePost-Construction
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Angela
AngelaSydney, NSW
  • Verified

Expectations Versus Reality with Bell River Homes

published
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Customer Service
2/5
Site Admin
1/5
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  • Verified

Forward thinking builder with traditional values

published

Bellriver had a great onboarding, tender and contract process. The build was of good quality, there were a couple of issues with the frames but they were rectified. The kitchen and bathroom fitouts and tiling were of special note - very well done. They are developing their trades and reach into the southern highlands so it is getting better.

Customer Service
5/5
Site Admin
3/5
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Project Home Builders

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Terrence W.
Terrence W.Sydney Surrounds, NSW
  • Verified

Bell River homes

published

Our experience with Bell River was great over all, very happy with the finished product! GREAT VALUE FOR MONEY.

Couple of site managers left the company during the build gave some complexity, any issues were handled well. Few touch ups like some brick mortar pointing etc, have just been completed

Most of the additional costs were captured before we started so that proved it to be a transparent experience, no hidden costs!

Would recommend the team, they have built a great culture even better now than when we started.

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Customer Service
5/5
Site Admin
4/5
Bellriver Homes
Bellriver Homes Pty Ltd.Bellriver HomesSend a private message

Dear Terrence,

Thank you for sharing your feedback. Glad to hear everything has been attended to and I hope you are enjoying your beautiful new home...It looks amazing.

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  • Verified

Super helpful team

published

We bought with Bellriver in 2020, started our build in June 2021 and have just moved in. From the very beginning, it was obvious that the team cared about the fact it was our first home and were helpful, responsive and never appeared to get sick of our questions.
I was a bit disappointed with the quality of some of the work in the house, but that says more about the trades who completed the work than Bellriver.

Customer Service
5/5
Site Admin
3/5
Bellriver Homes
Bellriver Homes Pty Ltd.Bellriver HomesSend a private message

Dear Jarrod,

I'm glad all your questions and queries where considered and answered, there can be so many perplexing details in the construction of a new home. Thank you for the feedback it is greatly appreciated.

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The reviewer stated that an incentive was offered for this review

Jonathan and Gemma
Jonathan and GemmaSydney, NSW
  • 2 reviews
  • Verified

Bellriver Homes - sub contractors

published

Bellriver Homes - Craig Smith Warranty Manager had initiated Karma Construction services to do their warranty works. They are amazing and so professional Jole and his team are such lovely people and made a stressful time so much easier. They are attentive, polite and gave an excellent quality service and I am very happy with their work. They also guaranteed us that they will come back to sort out the issue if it happens again. Thank you very much Jole, Daniel and Jason.

Customer Service
5/5
Timeliness
5/5
Bellriver Homes
Bellriver Homes Pty Ltd.Bellriver HomesSend a private message

Dear Jonathan & Gemma,

We are glad to hear that the warranty works have been completed with care and little stress. We will be sure to pass your kind feedback onto the relevant team members. All the very best and we hope you love your new home.

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Questions & Answers

Jessie pasten
Jessie pastenasked

Hello,
We are currently in process of purchasing a land and house package with bell river. Our lawyer has requested the option deed and the vendors are not providing it until we’ve signed and have done an exchange. Has anyone been hit with an additional fee at the end of their build? Thank you

No answers
Fiona D
Fiona Dasked

Has anyone built the Rosedale 24
I am after some photos inside and out side...please and thank you

No answers
dashmishra
dashmishraasked

Anyone with Bronte 42.Please share some pics

1 answer
Nick M.
Nick M.

Our one has similar facade shape

See all Bellriver Homes questions

Get an answer from our members and Bellriver Homes representatives

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