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Bellriver Homes
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Bellriver Homes. Trusted Home builder
It was a dream for us to own a house in Sydney. While chasing that dream, we had the absolute pleasure of meeting Christina from Bellriver Homes at Austral. Christina assisted us to secure a registered land and a building package with Bellriver Homes. The build process was simplified with the assistance from Kate from Bellriver Homes who understood our requirements and all possible variations were implemented into the build with no significant added cost. Rest of the liaising was with Liz from Bellriver Homes who secured all the documents for t...
Read morehe build and then came the master builder/ site supervisor Lincoln from Bellriver Homes who updated us frequently with the progress of the build. Regardless of the rain, building supply shortages, Covid 19 lockdowns, Lincoln was able to finish the build on time. There were only minor issues that needed to be fixed which was rectified by the warranty manager Craig from Bellriver Homes. Further to our surprise, after six or so months there was a follow up from the Chief Operations officer of Bellriver Homes Ali, enquiring with us about our dealings with Bellriver Homes. We are very grateful to the entire team at Bellriver Homes for us to have a house of our own which is now our little heaven. I highly recommend Bellriver Homes if anyone chasing a similar dream like ours. There were no surprises nor any hidden costs.- 6 reviews
- 9 likes
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Happy with the finished product
Overall we are happy, the build time was frustratingly slow but COVID would have had some affect on that. The quality is good, We have our own carpenter and he has said that Bellriver have used good quality materials. The office staff were mostly good. Very happy with the site supervisor. Costs were reasonable.
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- 4 reviews
- 5 likes
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Really happy to choose Bellriver Homes as the builder for my new house at Marsden Park!
I bought a home/land package at Marsden Park during the pandemic. The new house was completed by Bellriver Homes last year, and I am really happy with it.
I must say I'm pretty happy to have chosen Bellriver Homes as the builder for my new house.
Their staff are always friendly, helpful and professional. The building materials and trades they used are well selected and good quality. And they have kept all the promises they made.
My special thanks to Phil Norman and Liz Latham for their excellent helps through the purchasing and building processes.
- Verified
Great Customer Experience
- PreBuild experience was good
- Constuction process was seamless
- Little delay caused due to staff members leaving. But everything was back on track and sorted in a few weeks time.
- Post handover care was fantastic. The warranty team was very responsive and actioned all flagged items post occupancy.
- Overall a good experience
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Would Recommend
I started my process in 2020 and the team in the office were great. They were very responsive by email and were able to accommodate me. Even during the pandemic they were great with keeping me informed with any changes and/or updates. The build was a little difficult as I had 3 different site supervisors and it did get a little frustrating along the way.
I got my keys a few weeks ago now and I have found many issues that should have been picked up during the build. I do wish they were fixed before the keys were handed to me. Even though I di...
Read mored find these issues Bellriver have been very responsive in emailing the trades to contact me. When it came to price I didn't receive any surprises. The final cost was extremely close to the estimated costs as I had changed a few things along the way. Building isn't easy for anyone so overall I would recommend them to family and friends.The reviewer stated that an incentive was offered for this review
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Perfect and right choice decision to choose build with Bellriver in Oranpark
We bought a home and land package from Bellriver in oranpark. We will high recommend people to the Bellriver.we are very happy with their service.
Christos/Phil/Sharon - From Sales team extraordinary assistance till the tender stage.
Floor plans, best pricing.
Especially Sharon look after us very well and we are signed next two projects because of her.
Clayton.gage - when we meet him first time in Oranpark display Home given us confidence and trust and keep his word. Where it comes to additional cost to build after contract expires he keep his word with great discount.
Amy tanner- Selction stage guided us well manners and very helpful....
Read more Jo-Anne Robinson- No words to say about her patience, She happy to answer phone calls or emails and quiries very quickly , unbelievable guidance throughout the build commencement stage.she surprises us the within three weeks time all paperwork done, where other builder are taken 3-4months. We appreciated her great support and efforts. Excited to meet the site manager sooner.- Verified
Well featured house and land package with good value
I would give 4.5 stars if I could. This was my first build experience. Bellriver gave a really good fixed price package. I liked how they gave you a budget to choose on extras you wanted instead of having extra packages with stuff you didn't need. I even got a few extras by accident.
It been a year and everything in the house is still solid, any little things were fixed by Bellriver. The only issue was the delayed build, they had stated the build would take around 6 months which ended up being closer to a year. I wish they had been more upfront and been more realistic about the build time. I think if you like there layouts, the inclusions in the packages, and don't want to make any major modifications Bellriver would be a solid choice
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Bellriver offer a great value proposition and provide a great customer experience
My process with Bellriver has been a positive one. The people at the front end of the journey (sales, tender, selections etc) were all really great to deal with and were happy to answer any and all of our queries. The selections process was good fun and I strongly suggest going down this path as it gives you more control on the quality of the finishes of the final product. The building process got off to a slow / rocky start due to a change in site managers, however the manager who was with us for the majority of the build kept us up-to-date w...
Read moreith progress on site and was easy to get in contact with to answer our queries. I've been living in the house for 6 months and everything is holding up very well. I was impressed with the quality of the kitchen cabinetry as well as the bathroom tiling. The painting had some minor defects however Bellriver have been great at responding to the defects I have raised, although it's been a bit of a slow process to get this 100% complete. Luckily all the issues were minor cosmetic issues here and there. If you're looking to build your first home, I'd happily recommend anyone to consider Bellriver. You can visit their display homes (Oran Park is a good one), however note that these homes are filled with all the bells and whistles and you'll need to spend more money to get this level of finish! I will confirm however that their entry product offers great value for money.The reviewer stated that an incentive was offered for this review
- 3 reviews
- 2 likes
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Loving our New Home
Bell River Homes have delivered us our brand new home as expected. The consultation process was easy and accommodating.
Kate was tremendous and good fun. Our site manager Syd was very good and was always on top of challenging issues in challenging circumstances of Covid.
We love our new home and highly recommend Bell River Homes.
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Excellent Experience with Bellriver Homes would love to build one more with them :) :)
Choosing a builder for our dream was always challenging and we decided to go with Bell River Homes. I met some really helpful people. I have so many good things to say as many things went well in my case luckily like delivery time frame was met as expected. The quality of work is noticeable and they use good quality products and make sure no compromise in workmanship and regularly inspect on progress with tradesmen. I have many people to say thank you to, but I choose three-person mainly as they are one who did stress-free my building process. ...
Read more 1. Liz Latham - Any customer queries, she is one who comes for help and provides the right information. She ensures all customer queries are resolved or answered and does a follow-up to make the customer feel connected and work is in progress. 2. Amy Tanner - My color selection team, was very supportive and guided us on what color suits our home. Any queries on color selection she helped a lot in making the right decision. She helped to choose the right color bricks for the front porch area and of course helping all sorts of queries on time. 3. Jason Busuttil - Although one thing I wish to avoid or will request Bellriver Homes was changing supervisors multiple times but is understandable due to various reasons I had many supervisors. Jason was the final handover supervisor. He was very professional, helpful, polite, and make sure what he says does his job on time. We requested for house handover on or before a particular day and he ensured all major pending task done on time except some minor things which I trust he does on time as well. Overall I would have wished Jason as my supervisor from the beginning :) I shall connect with Craig Smith as my Warranty Manager, hope he turns out to be helpful as well.- Verified
Expectations Versus Reality with Bell River Homes
Thank You Bell River Homes For My Build Experience
Expectation/Promise - 35 week build, Reality - 83 weeks
Expectation/Promise - "Our word is our bond" , Reality - Told of work completed all through the build and it was not.
Expectation - 1 site supervisor for build, Reality - 8 supervisors
Expectation/Promise - Weekly written updates, Reality - 12 in 83 weeks
Expectation - Pride in workmanship, Reality, see image
Expectation - Attention to detail, Reality, see image
Expectation - Manage build process to council conditions, Reality - Council came to site for conditions not met.
Expectation - Stormwater Connected to street, Reality - I had to remind them they had forgotten to do it....
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Forward thinking builder with traditional values
Bellriver had a great onboarding, tender and contract process. The build was of good quality, there were a couple of issues with the frames but they were rectified. The kitchen and bathroom fitouts and tiling were of special note - very well done. They are developing their trades and reach into the southern highlands so it is getting better.
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Bell River homes
Our experience with Bell River was great over all, very happy with the finished product! GREAT VALUE FOR MONEY.
Couple of site managers left the company during the build gave some complexity, any issues were handled well. Few touch ups like some brick mortar pointing etc, have just been completed
Most of the additional costs were captured before we started so that proved it to be a transparent experience, no hidden costs!
Would recommend the team, they have built a great culture even better now than when we started.
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Super helpful team
We bought with Bellriver in 2020, started our build in June 2021 and have just moved in. From the very beginning, it was obvious that the team cared about the fact it was our first home and were helpful, responsive and never appeared to get sick of our questions.
I was a bit disappointed with the quality of some of the work in the house, but that says more about the trades who completed the work than Bellriver.
Dear Jarrod,
I'm glad all your questions and queries where considered and answered, there can be so many perplexing details in the construction of a new home. Thank you for the feedback it is greatly appreciated.
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- 2 reviews
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Bellriver Homes - sub contractors
Bellriver Homes - Craig Smith Warranty Manager had initiated Karma Construction services to do their warranty works. They are amazing and so professional Jole and his team are such lovely people and made a stressful time so much easier. They are attentive, polite and gave an excellent quality service and I am very happy with their work. They also guaranteed us that they will come back to sort out the issue if it happens again. Thank you very much Jole, Daniel and Jason.
Dear Jonathan & Gemma,
We are glad to hear that the warranty works have been completed with care and little stress. We will be sure to pass your kind feedback onto the relevant team members. All the very best and we hope you love your new home.
Questions & Answers
Hello,
We are currently in process of purchasing a land and house package with bell river. Our lawyer has requested the option deed and the vendors are not providing it until we’ve signed and have done an exchange. Has anyone been hit with an additional fee at the end of their build? Thank you
Has anyone built the Rosedale 24
I am after some photos inside and out side...please and thank you
Anyone with Bronte 42.Please share some pics
Get an answer from our members and Bellriver Homes representatives
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Dear Terrence,
Thank you for sharing your feedback. Glad to hear everything has been attended to and I hope you are enjoying your beautiful new home...It looks amazing.