Bellriver Homes

We recently had our two-storey home built by Bellriver Homes on the NSW Central Coast and have been very happy with both the experience and the finished result. Our Construction Supervisor, Rick, was excellent throughout the build. He was organised, responsive and always on top of things, which gave us a lot of confidence in the process. The… Read more

build was completed in around eight months, which was a fantastic result for the size of the home, and we never felt that quality was compromised to achieve that timeframe.

A big thank you to Dane, Kayla, Liz, Rick and the Bellriver Homes team. We would happily recommend them to anyone considering building a new home.

We are currently right in the middle of the build and we are quite impressed with Bellriver's delivery especially our site supervisor Jason Busuttil who works with us very closely to ensure everything is running according to plan. He gives us weekly updates and quickly rectifies whatever that needs to be aligned to the plan. His weekly update… Read more

reports are very detailed and he makes it sure that whatever is planned will be completed on the date/week as planned. He even surpasses himself by completing some of the items ahead of the expected date.

When we started the design process, we had some helpful over the phone talks - which steered us to the end design. We could have benefitted from a consultation in the design office (if there is one), but we are happy with the final build. The internal design team were brilliant - we kind of knew what we wanted, they just helped us fine tune… Read more

everything. Then Syd took over for the build process - he was very helpful, and went out of his way to fix up administration errors, that could have otherwise left us very frustrated and annoyed. There was no assistance from the CS - but Syd took the lead and kept the right path. The completed house was handed over to us by Jason, and he was great in his short time with the house, and guided us towards the upcoming repairs needed - unfortunately, there are still 4 broken windows in the house, that have been there for at least 4 months (this is a sour taste - even though its other trades, its still a terrible outcome to take this long and still not be rectified). Overall, we couldn't be happier!

As a first home buyer, couldn't be happier with the experience myself and my partner had with Bellriver Homes. During tender stage, Laura and Dane were exceptional at answering our (many) questions and were really upfront with what is to be expected and why and when. After being handed over to Liz, then our PM Charlie, things kept running… Read more

smoothly. Communication was good, quality of workmanship was good, and we could really see the house coming together when we would drive past. Any defects were small in nature like painting and were pointed out by Bellriver themselves prior to us conducting PCI walk through. The build itself was finished earlier than expected by almost a month! What was really stand out to me in comparison to other builders was their inclusion range which we got as a promotion. We felt it was great value for money on a fixed price contract. One of my friends built a few years ago, and some of the variations she processed and spent upwards of 20K on, were included in ours for very similar build pricing.

Overall, very happy with our choice to build with Bellriver and the wait was definitely worth it now we are moved in.

We went into our contract with Bellriver Homes expecting the usual uncertainties that come with building a home. However, our experience turned out to be the complete opposite of what we had heard about other builders. From day one, Bellriver Homes delivered excellence across every stage—sales, pre-contract, and final delivery. The entire process… Read more

was smooth, transparent, and well-managed, which gave us great confidence throughout. During construction, our Construction Supervisor, Charles, was exceptional. He kept us consistently informed with regular updates, which provided reassurance and made the whole journey much less stressful. His professionalism and approachability truly stood out. Liz from the customer service team was equally supportive and responsive, always ready to assist and ensure our concerns were addressed promptly. Overall, we had a genuinely positive experience from start to finish. Even minor defects identified along the way were handled efficiently, which we really appreciated. We’re very pleased with the outcome and would confidently recommend Bellriver Homes to anyone considering building their home.

We had a great experience building our home with Bellriver Homes. From start to finish, the build process went smoothly and we were very happy with the overall quality of the workmanship. Communication was consistently prompt and professional, with any questions or concerns addressed quickly throughout the build. The process was well managed, and… Read more

we felt confident that our home was in good hands. We are very happy with the finished result and would definitely recommend Bellriver Homes to anyone looking to build their new home.

We recently built with Bellriver and absolutely love our new home, but the real standout throughout the entire experience was our Site Supervisor, Rick. Rick was incredible — responsive, approachable, knowledgeable and genuinely cared about getting things right. Nothing ever felt like too much trouble, and he always made us feel comfortable… Read more

raising questions or concerns.

Having Rick oversee our build gave us so much confidence, especially through the final stages and handover.

Bellriver are incredibly lucky to have him. Rick genuinely made the experience for us, and we can’t thank him enough.

Our site supervisor Charles Lovett was amazing. He made the job incredibly smooth from start to finish and delivered the home earlier than anticipated. He was easy to get a hold of and would respond to messages on time. The build was unbelievably smooth. I rate the building process 5/5. However the reason for the 4 star is that there were a few… Read more

additional costs we didnt anticipate which should have been included and the time taken from contract signing to actually getting the job started was longer than anticipated. Overall it was a pleasant build just a little too expensive (costs hit a little later)..but then we are happy with our home.

Horrible project managment – Bellriver took close to 2 years to build our home with 3 separate site supervisors. We received no updates during the build and had to constantly hound them for any progress. They didn't include many variations that we paid for and argued to the teeth about them. We have been living in the house now for 6 months and are still battling to get any… Read more

plan to fix damage and issues.

Bellriver has horrible project management and will suck the absolute life out of your dream home. Avoid at all cost.

The builder's contract is very unfair as it only protect its own interest – I lost more than $23k by signing up a building contract with this builder. It is a terrible experience as the builder kept asking more and then change the building plan after the contract was signed. I finally decided to sign up with another builder for better facilities and bigger building size at cheaper cost. The original contract was signed… Read more

as a fixed price. However, it smartly didn't mention how much more the client would have to pay if the land didn't settle within 6 months. Unfortunately, my land settlement was delayed for more than one year. I was asked to pay $18k more then $42k more. If I didn't agree with the increase, I would lose my deposit for more than $23k. Also Bellriver suddenly came back to tell me that they will reduce the building size after my contract was signed for more than 1 year. The most frustrating thing is that the builder's contract has all clauses that only protect the builder, such as deposit is non-refundable and the builder has the right to make changes of the building size.

A building contract should be fair to both parties - to both the builder and the customer. However, this builder's contract is definitely not fair. When thing goes wrong, it only protects the builder. In my case, if I don't agree with the increase of the cost and don't agree with the change of the plan, I lose my deposit.

I checked up with some of my friends. Their building contracts would mention a percentage of increase in each month in this situation, such as 0.5% increase of each month. In my case, when nothing was mentioned, if Bellriver wants to increase by $100k, it is allowed based on their contract. I either have to accept the increase or lose my deposit.

I compared their final price including the $42k increase with a local builder in Nowra, I found out Bellriver's facilities are all low cost products. If I would like to have colorbond roof, 2.60m high ceiling, down lights etc, I would pay more than the cost from the local builder. What is more, the local builder's building size is about 30 square meters bigger. So it is obvious that Bellriver can certainly build my house without charging me the extra cost, but it wants more profit with the protection of an unfair building contract.

My dealing with Bellriver before the building begins has proved that this builder is taking advantage of normal people not good at understanding the clauses in the building contract. How could I deal with this builder after the building begins while I know nothing about building. I don't trust this builder to treat me fairly and I don't trust myself being able to deal with this builder any further. I finally decided to lose the $23k deposit and signed up with the local builder.

not a standup brand – I was involved in purchasing lot 7654 in green park estate in Melomba. They sold me a package, and I paid a holding deposit. By the time Bellriver presented the tender, I had sorted my finance got a conditional approval from the bank for the amount I agreed, arranged the deposit, I sold the shares I had to pay for deposit. When it came to the… Read more

tender presentation, the tender was $28710 more than what I booked for.

They did not say anything about them jacking the price until the end of the tender presentation. How dodgy.

I think they just wanted to resell the property at a higher rate.

I wasted my time and money in doing all the background work. If I knew they are dodgy, I would not have gone there in the first place. Far off from Australian values.

Overall, I’ve had a positive experience building with Bellriver Homes. Their customer care team, particularly Jason, has been excellent—responsive, helpful and genuinely committed to resolving issues as they arise. I also really appreciated the 90-day guarantee, which provided peace of mind knowing that any mistakes or defects identified after… Read more

handover would be addressed.

That said, the workmanship could be improved. We did come across a number of issues that required attention, and I think greater attention to detail during the construction process would have made the experience even better. However, given the timeframe, it was reasonable.

Overall, we’re happy with the support and after-sales service we received, especially from the customer care team.

Bellriver as a whole made the process extremely smooth and welcome, always available for questions and ready to step in. Throughout the build Rick kept us informed and updated frequently, handled some unexpected council water damage quickly and made the process smooth. Throughout the final stages there were some communication issues but key… Read more

players got involved, including the sales lead who could have passed the buck during the final stages as his job was done.

Over all it was a fantastic process that came in 2 months under expected timeframes, with frequent communication and no significant delays. The selections were great and the process was laid out up front.

We’ve had a fantastic experience with Bellriver Homes to start. The team has been professional, responsive, and genuinely committed to making the process as smooth and stress-free as possible. A special mention must go to Rhonda, who has been absolutely amazing throughout the entire journey. She has been incredibly helpful, approachable, and so… Read more

easy to deal with. No question was ever too much trouble, and her communication and support made a huge difference.

We highly recommend Bellriver Homes to anyone looking to build their dream home. Thank you to the whole team, and especially Rhonda, for such a wonderful experience!

We can't thank Rick, Dane, Liz and the Bellriver team enough. We are so thrilled with our beautiful new home. The quality and professionalism of the team is incredible. Like all new builds it's a stressful process but the Bellriver guys handled it all seamlessly for us. Our Site Manager Rick was efficient, diligent and the nicest guy ever. If we ever built again we would 100% be going back to Bellriver. Highly recommended!!! Show details

Bellriver have been very easy and very transparent to deal with, from meeting Geoff and spending the time to thoroughly go through everything and explaining the process has been outstanding, Dane going through the tender stage was easy and very clear about everything and they show us what we are in for at the start with no hidden costs ,and liz… Read more

with her communication through the approval process and any variations are made clear and simple, looking forward to dealing with Charles for the construction process.

I had a fantastic experience building with Bellriver Homes, thanks to the incredible support and professionalism of Rick, the site supervisor for my new home. From the beginning right through to completion, Rick kept me informed at every stage of the build, making the entire process feel smooth and stress-free. His communication was always clear,… Read more

timely, and helpful, which gave me great confidence throughout the journey. Rick showed excellent attention to detail and a genuine commitment to ensuring everything was completed to a high standard.

Building a home can be overwhelming, but Rick’s organisation, professionalism, and dedication made the experience enjoyable and well managed from start to finish. I’m very grateful for all his hard work and would highly recommend Rick and Bellriver Homes to anyone planning to build their home.

We are just about to move into the final inspection stage of our build which from start to finish has taken only approx 6 months. So far, the entire process has been so smooth and unbelievably great! Liz and the team in the office have been so helpful, always responding to emails promptly even when I have asked the same questions over and over.… Read more

I was never made to feel like I was being painful. The build itself so far looks fantastic. The site supervisor, Rick, is worth his weight in gold. Each week we received text updates and photographs of the progress of the build. This gave us peace of mind and also kept things very exciting for us. The next stage is our inspection then handover which we will be able to review the build quality and ease of process once completed. Would 100% build with these guys again and would recommend them, especially if you were going to have them pleasure of having Rick as supervisor!

This review is a follow-up of two previous reviews. I have now been in my new Bellriver home for nearly 2 years and would like to tell potential customers of my experience. My house, as previously mentioned is now nearly 2 years old and my experience up to this stage has been extremely good. The integrity of the build and quality of the finished… Read more

product so far is excellent. Even after the house has settled there are not even any fine cracks in the cornices. There has been some problems with the air conditioning system on a few occasions but these have been dealt with quickly by the warranty manager Jason. Bellriver homes back their product well past completion. The service that I have received from initial sales with Laura right up to this current time has been very confidence inspiring so much so that if I was to build again, I would go straight back to Bellriver homes. I have built with two other companies prior to my Bellriver home, and this build has been the best by a country mile in both quality of the product and the total experience. I am proud to say I own a Bellriver home.

We are extremely happy with our new home with Bellriver homes . The whole process from sales right through to the end build was easy and seamless. Our building supervisor Mitch Clarke kept us informed right through construction and was very approachable. We are very happy with all of the tradies and their quality of work. I would highly recomend Bellriver Homes to anyone looking to build a value for money high quality home. Show details

3rd time building and was a smooth process From start to finish. The inclusion range great and don’t have to spend a fortune on upgrades. Communication from Dane and Liz was fantastic leading into construction. Site supervisor Mitch was always going above and beyond to ensure the quality of our build was maintained throughout construction and… Read more

communication with progress updates were great. There were no delays with anything from start to finish and would definitely build with Bellriver in the future.

We built our first home with Bellriver Homes in the Hills area, and the experience has been fantastic from start to finish. The team was professional, thorough, and genuinely supportive through every step of the process. From the very beginning, we met with Laura for our initial consultation. She was amazing—always patient with our (many!)… Read more

questions, happy to make even slightest adjustments, and consistently provided thoughtful feedback on the floorplan. We never felt rushed, and she made the early stages feel exciting rather than overwhelming.

During the tender process, Dane was also incredibly helpful. He explained everything clearly and made sure we understood the details, including pricing, insurance, and what to expect moving forward. The transparency really gave us confidence.

For selections and administration, Liz was responsive, proactive, and organised. She kept everything on track, made sure all consultations were booked and completed, and was always happy to help with any queries—especially around progress payments and next steps.

And then came the construction phase—easily the most important part. We were lucky to have Charles as our site supervisor, and we can’t speak highly enough of him. He was meticulous, communicated regularly, and kept us updated with progress reports and photos throughout the build. He also flagged any outstanding items early and guided us on what to do next. Even with the long Christmas break, our home was completed ahead of schedule, which was such a pleasant surprise.

At practical completion, we only found a few minor defects, and Charles arranged prompt rectification. The handover itself was smooth and genuinely memorable.

We’re now working through the post-handover defect list, and based on everything so far, we’re confident this will be handled just as well.

Overall, we would absolutely build with Bellriver Homes again. Building your first home can be daunting, but Bellriver made the whole journey smooth, reassuring, and enjoyable. Highly recommended.