Bellriver Homes

We went into our contract with Bellriver Homes expecting the usual uncertainties that come with building a home. However, our experience turned out to be the complete opposite of what we had heard about other builders. From day one, Bellriver Homes delivered excellence across every stage—sales, pre-contract, and final delivery. The entire process… Read more

was smooth, transparent, and well-managed, which gave us great confidence throughout. During construction, our Construction Supervisor, Charles, was exceptional. He kept us consistently informed with regular updates, which provided reassurance and made the whole journey much less stressful. His professionalism and approachability truly stood out. Liz from the customer service team was equally supportive and responsive, always ready to assist and ensure our concerns were addressed promptly. Overall, we had a genuinely positive experience from start to finish. Even minor defects identified along the way were handled efficiently, which we really appreciated. We’re very pleased with the outcome and would confidently recommend Bellriver Homes to anyone considering building their home.

We can't thank Rick, Dane, Liz and the Bellriver team enough. We are so thrilled with our beautiful new home. The quality and professionalism of the team is incredible. Like all new builds it's a stressful process but the Bellriver guys handled it all seamlessly for us. Our Site Manager Rick was efficient, diligent and the nicest guy ever. If we ever built again we would 100% be going back to Bellriver. Highly recommended!!! Show details

This review is a follow-up of two previous reviews. I have now been in my new Bellriver home for nearly 2 years and would like to tell potential customers of my experience. My house, as previously mentioned is now nearly 2 years old and my experience up to this stage has been extremely good. The integrity of the build and quality of the finished… Read more

product so far is excellent. Even after the house has settled there are not even any fine cracks in the cornices. There has been some problems with the air conditioning system on a few occasions but these have been dealt with quickly by the warranty manager Jason. Bellriver homes back their product well past completion. The service that I have received from initial sales with Laura right up to this current time has been very confidence inspiring so much so that if I was to build again, I would go straight back to Bellriver homes. I have built with two other companies prior to my Bellriver home, and this build has been the best by a country mile in both quality of the product and the total experience. I am proud to say I own a Bellriver home.

We built our first home with Bellriver Homes in the Hills area, and the experience has been fantastic from start to finish. The team was professional, thorough, and genuinely supportive through every step of the process. From the very beginning, we met with Laura for our initial consultation. She was amazing—always patient with our (many!)… Read more

questions, happy to make even slightest adjustments, and consistently provided thoughtful feedback on the floorplan. We never felt rushed, and she made the early stages feel exciting rather than overwhelming.

During the tender process, Dane was also incredibly helpful. He explained everything clearly and made sure we understood the details, including pricing, insurance, and what to expect moving forward. The transparency really gave us confidence.

For selections and administration, Liz was responsive, proactive, and organised. She kept everything on track, made sure all consultations were booked and completed, and was always happy to help with any queries—especially around progress payments and next steps.

And then came the construction phase—easily the most important part. We were lucky to have Charles as our site supervisor, and we can’t speak highly enough of him. He was meticulous, communicated regularly, and kept us updated with progress reports and photos throughout the build. He also flagged any outstanding items early and guided us on what to do next. Even with the long Christmas break, our home was completed ahead of schedule, which was such a pleasant surprise.

At practical completion, we only found a few minor defects, and Charles arranged prompt rectification. The handover itself was smooth and genuinely memorable.

We’re now working through the post-handover defect list, and based on everything so far, we’re confident this will be handled just as well.

Overall, we would absolutely build with Bellriver Homes again. Building your first home can be daunting, but Bellriver made the whole journey smooth, reassuring, and enjoyable. Highly recommended.

Bellriver have been very easy and very transparent to deal with, from meeting Geoff and spending the time to thoroughly go through everything and explaining the process has been outstanding, Dane going through the tender stage was easy and very clear about everything and they show us what we are in for at the start with no hidden costs ,and liz… Read more

with her communication through the approval process and any variations are made clear and simple, looking forward to dealing with Charles for the construction process.

I had a fantastic experience building with Bellriver Homes, thanks to the incredible support and professionalism of Rick, the site supervisor for my new home. From the beginning right through to completion, Rick kept me informed at every stage of the build, making the entire process feel smooth and stress-free. His communication was always clear,… Read more

timely, and helpful, which gave me great confidence throughout the journey. Rick showed excellent attention to detail and a genuine commitment to ensuring everything was completed to a high standard.

Building a home can be overwhelming, but Rick’s organisation, professionalism, and dedication made the experience enjoyable and well managed from start to finish. I’m very grateful for all his hard work and would highly recommend Rick and Bellriver Homes to anyone planning to build their home.

We are just about to move into the final inspection stage of our build which from start to finish has taken only approx 6 months. So far, the entire process has been so smooth and unbelievably great! Liz and the team in the office have been so helpful, always responding to emails promptly even when I have asked the same questions over and over.… Read more

I was never made to feel like I was being painful. The build itself so far looks fantastic. The site supervisor, Rick, is worth his weight in gold. Each week we received text updates and photographs of the progress of the build. This gave us peace of mind and also kept things very exciting for us. The next stage is our inspection then handover which we will be able to review the build quality and ease of process once completed. Would 100% build with these guys again and would recommend them, especially if you were going to have them pleasure of having Rick as supervisor!

Horrible project managment – Bellriver took close to 2 years to build our home with 3 separate site supervisors. We received no updates during the build and had to constantly hound them for any progress. They didn't include many variations that we paid for and argued to the teeth about them. We have been living in the house now for 6 months and are still battling to get any… Read more

plan to fix damage and issues.

Bellriver has horrible project management and will suck the absolute life out of your dream home. Avoid at all cost.

The builder's contract is very unfair as it only protect its own interest – I lost more than $23k by signing up a building contract with this builder. It is a terrible experience as the builder kept asking more and then change the building plan after the contract was signed. I finally decided to sign up with another builder for better facilities and bigger building size at cheaper cost. The original contract was signed… Read more

as a fixed price. However, it smartly didn't mention how much more the client would have to pay if the land didn't settle within 6 months. Unfortunately, my land settlement was delayed for more than one year. I was asked to pay $18k more then $42k more. If I didn't agree with the increase, I would lose my deposit for more than $23k. Also Bellriver suddenly came back to tell me that they will reduce the building size after my contract was signed for more than 1 year. The most frustrating thing is that the builder's contract has all clauses that only protect the builder, such as deposit is non-refundable and the builder has the right to make changes of the building size.

A building contract should be fair to both parties - to both the builder and the customer. However, this builder's contract is definitely not fair. When thing goes wrong, it only protects the builder. In my case, if I don't agree with the increase of the cost and don't agree with the change of the plan, I lose my deposit.

I checked up with some of my friends. Their building contracts would mention a percentage of increase in each month in this situation, such as 0.5% increase of each month. In my case, when nothing was mentioned, if Bellriver wants to increase by $100k, it is allowed based on their contract. I either have to accept the increase or lose my deposit.

I compared their final price including the $42k increase with a local builder in Nowra, I found out Bellriver's facilities are all low cost products. If I would like to have colorbond roof, 2.60m high ceiling, down lights etc, I would pay more than the cost from the local builder. What is more, the local builder's building size is about 30 square meters bigger. So it is obvious that Bellriver can certainly build my house without charging me the extra cost, but it wants more profit with the protection of an unfair building contract.

My dealing with Bellriver before the building begins has proved that this builder is taking advantage of normal people not good at understanding the clauses in the building contract. How could I deal with this builder after the building begins while I know nothing about building. I don't trust this builder to treat me fairly and I don't trust myself being able to deal with this builder any further. I finally decided to lose the $23k deposit and signed up with the local builder.

not a standup brand – I was involved in purchasing lot 7654 in green park estate in Melomba. They sold me a package, and I paid a holding deposit. By the time Bellriver presented the tender, I had sorted my finance got a conditional approval from the bank for the amount I agreed, arranged the deposit, I sold the shares I had to pay for deposit. When it came to the… Read more

tender presentation, the tender was $28710 more than what I booked for.

They did not say anything about them jacking the price until the end of the tender presentation. How dodgy.

I think they just wanted to resell the property at a higher rate.

I wasted my time and money in doing all the background work. If I knew they are dodgy, I would not have gone there in the first place. Far off from Australian values.

We are extremely happy with our new home with Bellriver homes . The whole process from sales right through to the end build was easy and seamless. Our building supervisor Mitch Clarke kept us informed right through construction and was very approachable. We are very happy with all of the tradies and their quality of work. I would highly recomend Bellriver Homes to anyone looking to build a value for money high quality home. Show details

3rd time building and was a smooth process From start to finish. The inclusion range great and don’t have to spend a fortune on upgrades. Communication from Dane and Liz was fantastic leading into construction. Site supervisor Mitch was always going above and beyond to ensure the quality of our build was maintained throughout construction and… Read more

communication with progress updates were great. There were no delays with anything from start to finish and would definitely build with Bellriver in the future.

Bellriver did an excellent job in managing the build with quality work. Rick was especially organised and on top of the weekly updates, answering all the questions I had. Thanks team! Show details ·  1

I recently completed a double-storey build with Bellriver Homes, and the entire experience was exceptionally smooth from start to finish. The communication was clear, the process was well-organised, and every stage was handled professionally. A special mention goes to my site supervisor, Charles Lovett, whose professionalism, attention to detail,… Read more

and responsiveness made the journey stress-free. He kept me informed throughout the build, addressed any concerns promptly, and ensured everything was delivered to a high standard. I am very happy with the final result and would confidently recommend Bellriver to anyone looking to build.

It has been a wonderful experience associating with Rick Agostino from Bell River. He is friendly, helpful and always responsive to my questions. Weekly on-time updates never missed and the level of professionalism is very impressive. I’m very happy and confident to recommend Rick to anyone who is thinking to purchase a L&H to be built with good quality and great services! Again thank you very much Rick Agostino! Show details

This is our first time building with Bellriver Homes and we are very happy so far. Both Laura and Dane are very patient with us and answered many questions we had. They both have excellent knowledge of the local market and building industry. They respond emails quickly and make sure we are looked after during the whole process. We are looking forward to our new home. Thanks very much Bellriver. Show details

We would like to express our sincere appreciation to Bellriver Homes for their excellent service — both during construction and after handover. When our home in Austral was built in 2020, the construction process was smooth and efficient. Our site supervisor was extremely helpful, professional, and always kept us updated. We were especially… Read more

impressed that Bellriver completed the entire build within six months, maintaining great quality throughout. More recently, we had some maintenance work done, and Jason Busuttil from the Bellriver Homes Warranty Team went above and beyond to assist us. His communication, empathy, and professionalism were outstanding. Jason took ownership of every issue, coordinating with plumbers, roofers, and painters to ensure everything was resolved quickly and to a high standard. What truly stood out was Jason’s willingness to arrange several repairs under the company’s goodwill — even for items that weren’t technically under warranty. Thanks to his dedication, our water leak issue was fully resolved, and we were kept informed every step of the way. This level of aftercare and customer focus has reinforced our trust in Bellriver Homes. We are extremely happy with both the build quality and the ongoing support. We highly recommend Bellriver Homes to anyone looking for a reliable, honest, and customer-focused builder. — Muhammad & Hadia Usman

We’re very happy with the workmanship and communication throughout the project. We appreciate Dane, Liz, and Rick for their excellent customer service and support during this journey, especially when dealing with changes in council requirements. They made the process lighter and easier. Rick was proactive, had a positive attitude, and kept us well… Read more

informed about the progress, which we truly appreciate. Dane and Liz were professional, understanding, and helped us navigate the challenges along the way. Thank you so much! We would gladly work with this builder again.

This was an efficient and satisfying project. Rik is an extremely responsible person. He relieved me of a lot of burdens and made my house built both quickly and well. I hope to have the chance to ask them to build my house again. Show details

Rick from Bellriver is an amazing site manager — professional, responsive, and truly customer-focused. Throughout the entire construction process, he kept us updated weekly and resolved any issues promptly and efficiently. Thanks to Rick, the whole experience was smooth and seamless. Show details

The house is designed compactly and practically. Rick is a very responsible manager. The project was completed quickly and I'm great satisfied.I hope there will be opportunities to collaborate with Bellriver. Show details

As a first time builder I wasn’t sure what to expect, however we’ve had the pleasure of working with Liz through the whole project. She has been incredibly responsive and ensured the entire process was seamless. Show details

We were not intending to buy, but just explore our options, but we walked out of our first meeting and put a deposit down that day! Laura Jolly at Bellriver Homes was wonderful throughout the pre-sale stage! We always felt well-informed and supported during the process. She is experienced, has a wealth of knowledge, and was able to understand our… Read more

needs and wants early on, which made the whole process smooth and enjoyable. We are first time buyers in Aus, have never bought land before, or built our own house. Laura made this all a pleasant experience from the outset and we are confident Bellriver Homes as a whole will look after us until we get our keys. We would recommend Laura and Bellriver and not hesitate to use them again.

We recently finished our selection process with Bellriver Homes and couldn’t be happier with the outcome. We look back to when we started and what we have now finalised we are so glad how it all turned out in the end. A huge thanks to Kaila for guiding us with the joinery and making sure every little detail is taken care of. There were certain… Read more

things we were not aware of or didn’t think about, but Kaila reminded us of and took care of it as well. Can’t wait to see the dream kitchen which we didn’t plan for when the process first started. All this wouldn’t have been possible without Kaila. Thank you for your expertise, clear communication and genuine care.

Bellriver has recently done an outstanding job on our new home. With a special thanks to Mitch who was their site manager. He has an outstanding commitment to communication which really helps out the owners through the build process. Would really recommend Bellriver to anyone wanting to build. Show details ·  1