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2Bellriver Homes

Bellriver Homes

 Verified
2Bellriver Homes
4.6

254 reviews

Positive vs Negative
89%11%
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Build Stage
  • Pre-Construction
  •  · 
  • Mid-Construction
  •  · 
  • Post-Construction
Customer Service
4.3
Site Admin ?
4.4
Timeliness
4.2
Structural Integrity
4.4
Plumbing & Waterproofing
4.2
Electrical & Lighting
4.3
Flooring
4.3
Transparency ?
4.3
254 reviews
Frequently mentioned
sangram b.
sangram b.2 posts
  Verified

We are extremely happy with our new home with Bellriver homes . The whole process from sales right through to the end build was easy and seamless. Our building supervisor Mitch Clarke kept us informed right through construction and was very approachable. We are very happy with all of the tradies and their quality of work. I would highly recomend Bellriver Homes to anyone looking to build a value for money high quality home. Show details

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Brent Farnsworth
Brent Farnsworth
  Verified

3rd time building and was a smooth process From start to finish. The inclusion range great and don’t have to spend a fortune on upgrades. Communication from Dane and Liz was fantastic leading into construction. Site supervisor Mitch was always going above and beyond to ensure the quality of our build was maintained throughout construction and… Read more

communication with progress updates were great. There were no delays with anything from start to finish and would definitely build with Bellriver in the future.

Reviews with attachments

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Michelle
Michelle
  Verified

Post 90 days has been nothing but a hassle. The minor fixes were addressed however any issues of real concern are dismissed or you’re given explanations which are not correct. My main concern is a front gutter with missing down pipe. ( how this plan was approved I do not know). While Bell River has given a solution I believe it will look unsightly… Read more

and will compromise the facade which was an additional cost. I also had a missing bulkhead in laundry which I was given an explanation for however when engaging my own building inspection to acknowledge my concern about the front gutter the bulkhead explanation was also found to be false. I had been quoted and charged for items which did not eventuate ie double driveway. The driveway doesn’t accommodate a double garage. The driveway was also not sealed correctly and looked old and worn after less than 3 months.

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KHO
KHONSW
  Verified

We had a fantastic experience working with Rick, the site supervisor for our new build with Bellriver Homes. From the very beginning through to completion, Rick consistently kept us informed at every stage of the construction process. His communication was clear, timely, and always helpful, which gave us great confidence and peace of mind… Read more

throughout the build. Rick demonstrated a high level of professionalism and attention to detail. Thanks to Rick’s dedication and strong management, the entire building journey felt smooth and well-organised. We’re very grateful for his hard work and would highly recommend him to anyone building with Bellriver Homes.

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Michelle
MichelleNSW6 posts
  Verified

We recently supported our kids in building their very first home being a house and land package in the new suburb of Huntley in the Illawarra and we chose Bellriver Homes for the journey. From start to finish, we couldn’t be more grateful for how smoothly everything went. Our building manager, Mitch Clark, was exceptional. He kept us informed… Read more

every step of the way, staying in touch weekly and making sure we always knew what was happening on site. His guidance, especially around things like landscaping and practical considerations for the future, was incredibly helpful. The finished home looks fantastic, and Mitch’s professionalism played a big part in that. Even now today while he’s recovering from major surgery, he’s reached out to see if everything is okay for us

We also want to acknowledge Liz Latham from the main office. She was consistently supportive and approachable, especially during moments when we needed extra help or clarification. Her kindness and responsiveness made a real difference.

Building a home is no small task especially in today’s climate and yes things don’t always go to plan but when we communicate with each other and are able to unpack a resolve, this company is that company to do that with. Bellriver made the experience far less stressful than we expected. We’re thrilled with the outcome and truly appreciative of everyone who helped bring our kids’ first home to life.

If we ever found ourselves building again, we wouldn’t hesitate to return to Bellriver. Thank you for making this milestone such a positive and memorable experience for our family.

Abbey & Hladik family

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Lee
LeeNSW2 posts
  Verified

Everyone says building is one of the most stressful things. I was so pleased I chose Bellriver as I had no stress at all and I did it alone as a single Mum. Every single person I dealt with at Bellriver went above and beyond to support me and give me the best advice from Ayla initially right through to Rick at handover. No one pressured me to… Read more

spend more money and helped me get the best within my budget. I am 100% thrilled with my home and wouldn't change one thing as I was guided so well which I know is also rare, as most friends said they'd change some of their decisions once they saw it on their house. Everything went smoothly and I looked forward to the weekly updates from Rick who is so good at his job that I could hand over trust completely.

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Plakky
Plakky4 posts
  Verified

We recently completed a build with Bellriver. Rick was the supervisor and was great from start of the build till the end. Ayla and the team at preconstruction were super helpful. Show details ·  1

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whendy.pabustan08
whendy.pabustan08NSW
  Verified

Exceptional Site Supervisor- Highly Recommended! We recently built our home and having Rick as site supervisor made all the difference! Rick went above and beyond to make sure the project stayed on schedule and that we were completely happy with the end result! Excellent communication- with the weekly update and photos- always kept us informed… Read more

every step of the way!

Can't thank Rick enough for the stress free and smooth building process. We absolutely love our new home and couldn't recommend Rick more highly!

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Kat and Mark
Kat and Mark
  Verified

We are first home builders and are beyond pleased with our experience with Rick and his build team. They completed our home on budget and ahead of schedule. Rick’s attention to detail, communication and passion for completing our home to perfection is second to none. Amy and the design team at Bellriver listened to helped to create a beautiful home that we are so excited to live in. Show details ·  1

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Leanne F
Leanne FNSW
  Verified

Thanks Bell River, we couldn’t be more happier with our new home. From start to finish the building process was smooth and professional. The team from Bell River were always responsive and kept us up to date at each stage of the building process. We were blessed to get Rick as our project lead, and he is worth his weight in gold. I don’t ever… Read more ·  1

think I’ve had better communication with any business. His weekly updates were a highlight, and his follow up has been fast.

I would highly recommend to anyone looking to build

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Chad S.
Chad S.
  Verified

I very honestly loved the whole process, the sales team, design team were amazing and then my project manager Rick was absolutely great to work with. It went as smoothly as it possibly could and the build quality is phenomenal. Absolutely stoked with Bellriver and will never go anywhere else in the future. Show details ·  1

Latest follow-ups

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Vanessa P
Vanessa P
  Verified

As first home builders, we weren’t entirely sure what to expect from the building process, but the team was incredibly helpful and kept us informed every step of the way. Rick was a fantastic Site Supervisor — we really appreciated the regular… Read more ·  1

updates outlining what had been completed and what was coming up next.

We’re extremely happy with the completion of our dream home, especially as it was built in under six months!

Thanks to everyone at BRH!!

 Follow-up  · Any unexpected design choices? During the planning phase, we were able to make a few changes to the floor plan to better suit our needs. In terms of colours, finishes and materials, there were standard inclusions with the option to upgrade. We chose to upgrade items such as hybrid flooring, kitchen and bathroom handles and tapware, lighting, and… Read more

In-depth reviews

Wilson T.
Wilson T.NSW
  Verified

We built our first home with Bellriver Homes in the Hills area, and the experience has been fantastic from start to finish. The team was professional, thorough, and genuinely supportive through every step of the process. From the very beginning, we met with Laura for our initial consultation. She was amazing—always patient with our (many!)… Read more

questions, happy to make even slightest adjustments, and consistently provided thoughtful feedback on the floorplan. We never felt rushed, and she made the early stages feel exciting rather than overwhelming.

During the tender process, Dane was also incredibly helpful. He explained everything clearly and made sure we understood the details, including pricing, insurance, and what to expect moving forward. The transparency really gave us confidence.

For selections and administration, Liz was responsive, proactive, and organised. She kept everything on track, made sure all consultations were booked and completed, and was always happy to help with any queries—especially around progress payments and next steps.

And then came the construction phase—easily the most important part. We were lucky to have Charles as our site supervisor, and we can’t speak highly enough of him. He was meticulous, communicated regularly, and kept us updated with progress reports and photos throughout the build. He also flagged any outstanding items early and guided us on what to do next. Even with the long Christmas break, our home was completed ahead of schedule, which was such a pleasant surprise.

At practical completion, we only found a few minor defects, and Charles arranged prompt rectification. The handover itself was smooth and genuinely memorable.

We’re now working through the post-handover defect list, and based on everything so far, we’re confident this will be handled just as well.

Overall, we would absolutely build with Bellriver Homes again. Building your first home can be daunting, but Bellriver made the whole journey smooth, reassuring, and enjoyable. Highly recommended.

Project Home Builders

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Muhammad U.
Muhammad U.
  Verified

We would like to express our sincere appreciation to Bellriver Homes for their excellent service — both during construction and after handover. When our home in Austral was built in 2020, the construction process was smooth and efficient. Our site supervisor was extremely helpful, professional, and always kept us updated. We were especially… Read more

impressed that Bellriver completed the entire build within six months, maintaining great quality throughout. More recently, we had some maintenance work done, and Jason Busuttil from the Bellriver Homes Warranty Team went above and beyond to assist us. His communication, empathy, and professionalism were outstanding. Jason took ownership of every issue, coordinating with plumbers, roofers, and painters to ensure everything was resolved quickly and to a high standard. What truly stood out was Jason’s willingness to arrange several repairs under the company’s goodwill — even for items that weren’t technically under warranty. Thanks to his dedication, our water leak issue was fully resolved, and we were kept informed every step of the way. This level of aftercare and customer focus has reinforced our trust in Bellriver Homes. We are extremely happy with both the build quality and the ongoing support. We highly recommend Bellriver Homes to anyone looking for a reliable, honest, and customer-focused builder. — Muhammad & Hadia Usman

MR. A. Omorogbe
MR. A. OmorogbeNSW3 posts
  Verified
Site Admin
Structural Integrity
Plumbing & Waterproofing
Flooring

We recently had our home built by Bellriver Homes, and we couldn’t be happier with the outcome. From the very beginning, the team was professional, responsive, and truly dedicated to bringing our vision to life. What impressed us most was their attention to detail and commitment to building our home exactly to the specifications we requested.… Read more ·  1

Every step of the process—from planning and design to construction and final handover—was handled with care and expertise. The quality of workmanship throughout the home is excellent, and it’s clear that Bellriver Homes takes great pride in what they do.

The communication throughout the project was clear and consistent, and we always felt informed and supported. Any questions or concerns we had were addressed quickly and thoroughly, making the entire experience smooth and stress-free.

We’re thrilled with our new home and highly recommend Bellriver Homes to anyone looking for a builder that delivers on quality, professionalism, and customer satisfaction.

Recent reviews

Georgia D
Georgia D
  Verified
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring

First time building and have had a almost perfect experience with bellriver. Special mention to our project manager Rick, he was the absolute pillar of excellence and professionalism! His expertise, compassion and superior customer experience made the process so much easier then we ever thought. My only reason for not giving 5 stars were due to… Read more

our communication with the receivables team/person, from memory only one invoice we received was correct all others required amendment or clarification from the team causing delays, adding stress, and I found the way they communicated lacked empathy or care, until it appears our account was escalated to someone senior. Disappointing to have had the experience tarnished by clerical errors, but when you are the one who is spending the money and under that stress a little compassion and empathy goes miles. So far I can not fault the build, though our warranty period is not over yet, but do not expect any major issues, as we had Rick watching over everything!

Coran H
Coran H
  Verified

Bellriver did an excellent job in managing the build with quality work. Rick was especially organised and on top of the weekly updates, answering all the questions I had. Thanks team! Show details ·  1

Somayeh
Somayeh
  Verified

I recently completed a double-storey build with Bellriver Homes, and the entire experience was exceptionally smooth from start to finish. The communication was clear, the process was well-organised, and every stage was handled professionally. A special mention goes to my site supervisor, Charles Lovett, whose professionalism, attention to detail,… Read more

and responsiveness made the journey stress-free. He kept me informed throughout the build, addressed any concerns promptly, and ensured everything was delivered to a high standard. I am very happy with the final result and would confidently recommend Bellriver to anyone looking to build.

Anna Yuan
Anna YuanNSW
 

It has been a wonderful experience associating with Rick Agostino from Bell River. He is friendly, helpful and always responsive to my questions. Weekly on-time updates never missed and the level of professionalism is very impressive. I’m very happy and confident to recommend Rick to anyone who is thinking to purchase a L&H to be built with good quality and great services! Again thank you very much Rick Agostino! Show details

Ying GAO
Ying GAO
  Verified

This is our first time building with Bellriver Homes and we are very happy so far. Both Laura and Dane are very patient with us and answered many questions we had. They both have excellent knowledge of the local market and building industry. They respond emails quickly and make sure we are looked after during the whole process. We are looking forward to our new home. Thanks very much Bellriver. Show details

Tineka
TinekaNSW2 posts
  Verified

We have just commenced construction and are very happy so far. The entire process was made really easy by Liz leading up to commencement of building. Liz was extremely responsive through the entire process and worked with us closely to meet our personal deadlines, and always answered our questions despite there being many. The process from… Read more

starting to work with Liz, to site commencement was completed in just a few weeks which we really appreciated! Now that site commencement occurred we have been handed over to Rick who so far has been really good with communication. They commenced on site only 3 weeks ago and we have already heard from him three times with updates which gives us peace of mind and confidence.

AO family
AO family
  Verified

We’re very happy with the workmanship and communication throughout the project. We appreciate Dane, Liz, and Rick for their excellent customer service and support during this journey, especially when dealing with changes in council requirements. They made the process lighter and easier. Rick was proactive, had a positive attitude, and kept us well… Read more

informed about the progress, which we truly appreciate. Dane and Liz were professional, understanding, and helped us navigate the challenges along the way. Thank you so much! We would gladly work with this builder again.

Project Home Builders

Find out how Bellriver Homes compares to other Project Home Builders

Know better, choose better.

Compare all
Shelly
ShellyNSW4 posts
  Verified

This was an efficient and satisfying project. Rik is an extremely responsible person. He relieved me of a lot of burdens and made my house built both quickly and well. I hope to have the chance to ask them to build my house again. Show details

Siew
SiewNSW
  Verified

Rick from Bellriver is an amazing site manager — professional, responsive, and truly customer-focused. Throughout the entire construction process, he kept us updated weekly and resolved any issues promptly and efficiently. Thanks to Rick, the whole experience was smooth and seamless. Show details

佳欣 邓.
佳欣 邓.NSW
  Verified

The house is designed compactly and practically. Rick is a very responsible manager. The project was completed quickly and I'm great satisfied.I hope there will be opportunities to collaborate with Bellriver. Show details

melanie o.
melanie o.
  Verified

As a first time builder I wasn’t sure what to expect, however we’ve had the pleasure of working with Liz through the whole project. She has been incredibly responsive and ensured the entire process was seamless. Show details

Tineka
TinekaNSW2 posts
  Verified

At this stage we have not started construction yet but so far the whole team has been great, really responsive and super quick with everything. Hopefully things keep going the way that they are as currently super happy with BRH. Show details

Shubneet P.
Shubneet P.NSW
  Verified

We were not intending to buy, but just explore our options, but we walked out of our first meeting and put a deposit down that day! Laura Jolly at Bellriver Homes was wonderful throughout the pre-sale stage! We always felt well-informed and supported during the process. She is experienced, has a wealth of knowledge, and was able to understand our… Read more

needs and wants early on, which made the whole process smooth and enjoyable. We are first time buyers in Aus, have never bought land before, or built our own house. Laura made this all a pleasant experience from the outset and we are confident Bellriver Homes as a whole will look after us until we get our keys. We would recommend Laura and Bellriver and not hesitate to use them again.

Dhawal and Hetal
Dhawal and HetalNSW
  Verified

We recently finished our selection process with Bellriver Homes and couldn’t be happier with the outcome. We look back to when we started and what we have now finalised we are so glad how it all turned out in the end. A huge thanks to Kaila for guiding us with the joinery and making sure every little detail is taken care of. There were certain… Read more

things we were not aware of or didn’t think about, but Kaila reminded us of and took care of it as well. Can’t wait to see the dream kitchen which we didn’t plan for when the process first started. All this wouldn’t have been possible without Kaila. Thank you for your expertise, clear communication and genuine care.

Brenton_m
Brenton_m2 posts
  Verified

Bellriver has recently done an outstanding job on our new home. With a special thanks to Mitch who was their site manager. He has an outstanding commitment to communication which really helps out the owners through the build process. Would really recommend Bellriver to anyone wanting to build. Show details ·  1

Swapnil J.
Swapnil J.NSW
  Verified

We had an exceptional experience with Ayla Snowden during our visit to her sales office and display homes. Ayla’s warm welcome immediately put us at ease, and her extensive knowledge shone through as she patiently explained every detail and worked closely with us on our plans. Her dedication and professionalism made the entire process seamless and… Read more ·  1

enjoyable. We wholeheartedly thank Ayla for her time and expertise. For anyone looking to buy or build a home, Ayla is the person to reach out to without hesitation. Highly recommended! All the best, Anu and Swapnil Joshi.

Michael and Natalie
Michael and Natalie
  Verified

We have just had our home completed by the team from Bellriver Homes. The service was outstanding and we were very happy with the finished product. The project started as an investment but has quickly become a home we could see the family moving into. A big thanks to Rick, Site Supervisor who kept us updated on a weekly basis and his… Read more ·  1

professionalism and attention to detail was second to none - he made our experience even easier and the anticipation of the builds progress was definitely worth the wait.

MR. A. Omorogbe
MR. A. OmorogbeNSW3 posts
  Verified
Site Admin
Structural Integrity
Plumbing & Waterproofing
Flooring

We recently had our home built by Bellriver Homes, and we couldn’t be happier with the outcome. From the very beginning, the team was professional, responsive, and truly dedicated to bringing our vision to life. What impressed us most was their attention to detail and commitment to building our home exactly to the specifications we requested.… Read more

Every step of the process—from planning and design to construction and final handover—was handled with care and expertise. The quality of workmanship throughout the home is excellent, and it’s clear that Bellriver Homes takes great pride in what they do.

The communication throughout the project was clear and consistent, and we always felt informed and supported. Any questions or concerns we had were addressed quickly and thoroughly, making the entire experience smooth and stress-free.

We’re thrilled with our new home and highly recommend Bellriver Homes to anyone looking for a builder that delivers on quality, professionalism, and customer satisfaction.

Luke Dalton
Luke DaltonNSW2 posts
  Verified

As someone who has been in the building industry for over 20 years, specialising in architectural homes, I was initially very hesitant to hand over the responsibility of building my own home to someone else. But how wrong I was. From our very first meeting in the boardroom to selecting colours and signing contracts, the entire process with… Read more ·  1

Bellriver Homes was nothing short of seamless. Their professionalism, communication, and attention to detail set them apart right from the start.

A huge thank you to Liz, Dane, and Amy in the office—dealing with each of you has been an absolute dream. We were also fortunate enough to have the man, the myth, the legend Charles overseeing the build phase. His responsiveness, deep knowledge, and ability to keep the trades accountable made a massive difference. And finally, Jason ensured the handover was quick and stress-free, wrapping up what has been an outstanding journey.

What truly impressed me was that the build was completed two months ahead of schedule—an incredibly rare feat in this industry. The quality of workmanship, clear communication, and the genuine care shown at every stage turned this from just another project into something personal.

Bellriver didn’t just build us a house; they built us a home. I couldn’t be happier with the result, and I’m already looking forward to building with them again in the near future.

A massive thank you to everyone at Bellriver Homes. You’ve earned not just my respect, but my wholehearted recommendation.

Tim
TimNSW
  Verified

Our experience with Bellriver so far has been amazing. Many people tell horror stories going through a build but ours has been very enjoyable so far. Our site supervisor keeps us up to date with everything as well as any adjustments that have to be made along the way. House looks amazing so far as we reach the lock up stage. Show details ·  1

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