Best & Less Physical store

Clothes in this store have gone deeply downhill in the last 5 years. It used to be good shopping here as they often had lovely, wearable clothes for plus size women. However, it seems they had a change in who bought the clothes and/or management because the standard has fallen way short of what they used to be. You also used to be able to buy cute… Read more

plus size underwear including bras - not any more - they're as bad as Kmart. Tried to lodge a complaint and received a generic email directing me to some ugly plus size items - very disappointing. Will no longer be shopping here.

It was on 11.01.2026 I bought men short sleeves on Best&Less clothes shop on Mirrabooka wa 6061.When back home I washed it by hand with cold water without washing powder it only water. After it dry . I had tried it on, it was too tight then I went back to that shop to get a refund. The store manager had asked me that how i washed the shirt I told… Read more

her what i done to the shirt she said it was wrong because the shirt must be wash by washing machine LOL ???

I purchased from Best & Less store at Sefton Plaza Shopping Centre SA on 13/11/2025 5 pairs of underwear for my daughter which were marked at $3 apiece (3 pairs of 1 style and 2 other pairs of a different style). A 50-cent discount was applied to 4 pairs due to their promotion (4 for $10) and the fifth one was $3. At 2.30pm 15/11/2025, I asked to… Read more

exchange the 2 pairs that my daughter did not like for another 2 pairs of the style that she likes (exactly the same style and same price $3 a piece). I was told by the manager that I 'owed' them 50 cents due to the fact that the system showed it and that if I wanted the 50 cents discount as per the original receipt, I needed to bring all 5 pairs back. I did not mind paying extra 50 cents but I did not appreciate her tone and attitude in telling me that I 'owe' money with a silly explanation that an accountant like me just could not accept. Therefore, of course I did not agree with her 'explanation' and pointed out the flaws in it. It startled me that the 'manager' does not even know how to reconcile such a simple transaction. As my daughter was getting tired, I politely handed the cash and said I was happy to pay for it. She then rudely pushed the cash back to me and said "Keep your money. I can deal with it from my end". If you could actually do that, why didn't you just do it from the beginning instead of talking down to me and trying to tell me off? When everything was done, I said 'Thank you' and of course no response can be heard. The moment that I turned my back, I could hear her instantaneously badmouthing me to the girl on her left. I wonder how such unprofessional individual who lacks the most basic bookkeeping skills could be promoted to be a manager? On the other hand, the older lady who served me on the 13th was very nice and friendly. One bad apple spoils the whole bunch; I don't think we will be back there.

I visited the Rockingham store on 19 September and wish to send a big shout out to the staff member who I believe to be second in charge on that day - she was the kindest and friendliest person and she truly made my shopping experience joyful - thankyou for brightening my day Show details

Exceptional Service – I would like to commend Ben at the Clifford Gardens Shopping Centre, Toowoomba for his respectful and positive service when serving myself and also the rude and ignorant woman before me, who made a big show of being short, impatient and pointed in her display of bad behaviour towards Ben, when Ben was simply doing an excellent job of serving and… Read more

communicating politely with each of his customers in turn. Hats off to Ben for displaying such professional service.

no more adged discounts – after spending a lot of money at best and less over the years I'm disgusted that they have now got rid of a discount for seniors, absolutely disgusting.getting old is hard maybe one day these idiots will have a change of heart,the store manager at my best and less at Smithfield Cairns told me today, that wonderful manager Lee, was very nice about it not his fault just following orders. ratings for store n/a store overall fast and friendly service

You've recently hiked the prices of your HotWheels cars. You used to charge $2 (just like all your competitors!). You now charge $4 each. You're also charging $12 for the Car Culture series, when your competitors are only charging $8. Even Toyworld is cheaper than you. I'll be purchasing elsewhere until your prices are equal/competitive.

Have been getting adds for items they have for sale. Made a special trip in to get what I wanted, only to see almost NO stock, so I asked. I was told that they might have some out the back but were not going to unpack it for a few days and to try next week. The "manager" seemed amused that I drove all that way ( I don't live nearby) and I could come back next week.

I went into the store to purchase some underwear as my son had a stint in hospital and I hadn't packed enough clothes. The shop was well presented, the staff were just lovely - no concerns there. I found these one size fits all (size 8-26) women's underwear. Intrigued, I thought I'd give it a try. As a plus size girl, heres my review: Yes, you… Read more

can make them fit. But it doesn't mean you should. It's like stockings material so even though they are stretchy, you also get runs in them if you stretch them too much. They are very see through. So if you don't mind showing what you had for breakfast, these are the undies to buy! Not my cup of tea. Not comfortable for a bigger gal - they keep rolling down. But if your desperate they'll do.

Dodgy, poor quality clothing – I purchased a ladies T Shirt that was a decent length. I am an 18 and purchased a 24 to make sure I had a long T Shirt. I washed it in cold water prior to wearing and it is now so short it is unusable. I tried to call the Geelong store and no answer. Poor quality, poor service. This was a oncer. Even if it's cheap it works out expensive when you don't get any wear out of it.

Wonderful Best and Less finally opened at Marion Shop Centre – I was so glad happy to see the Best and Less store opened in Marion Shopping centre, as usual found some really good specials and affordable, nice to see plus sizes in womens range, would like to see in the Mens range please, 5,6,7 plus sizes please! the staff were so lovely, so friendly thank you, looking forward to my next shop !

Negative – Friday October 18th, 2024 around 1-3pm. Best 4 Less at Munno Parra shopping centre in Adelaide. I simply asked the young lady at the service desk if they do discounts. To which she rudely replied. "No we only do discounts on your birthday". I then replied with "The tradie socks you sell are two dollars more expensive then the same socks at (the… Read more

reject shop) a shop in the same shopping centre.

She then rudedly replied with that she didnt care.

Please train your younger staff at Munno Parra, best 4 less to show some empathy in regards to their tone and body language.

Undies – Women’s table undies are great - fit properly, soft cotten, and cheap enough to replace often so that you feel your best. Highly recommend B&L for them. Show details

Lovely 'Indi' Customer Service was Excellent – I Was served by a Lovely Lass named 'INDI' at The Maroochydore Plaza in Queensland. She was so Polite, Helpful & Smiled the whole time. It was very refreshing to see someone actually liking their Job & Being Nice to their customers. Well done Indi :) This young Lady is an asset to Best & Less. Show details ·  1

Not happy with products not prices – Products are not correctly fitted to any size adult wear including in store and online This is review for three years and ten years ago products were much better now cheaper made never correct size The person who video editing or picks individual for catalogued products doesn’t show the product correctly not showing tall, short and different… Read more

shape models instead targeting one particular group Disappointing shopping experience is not always good online and in store not very helpful staff Managers attitude upsell products that don’t fit individual. Probably in big w you will find same thing with right size Disappointment

Badly made tshirts – Purchased 3 of the high scoop neck basic tees. Washed once. All the hems are wonky and all are different lengths yet same style and size? Cold gentle washed only. Really poorly made. Haven't even worn them and they are out of shape and look like worn heaps! Guess cheap means junk. I used to get great quality from here, not anymore! Show details

Knickers Great Colour Range – Impressive Great Prices of Ladies Knickers, what A Fantastic Colour Range, Great Prices Look and Feel Great with Lace that Stretches. A Must Buy. Xxx Show details

Best and less Southland shopping Centre – I would just like to say that Liz Phillips is an amazing person she was so helpful I haven’t had a person like that in any store, be so helpful She has made me want to come back to such a store Show details ·  1

Unqualified staff – Staff kept asking me the prices of the products I purchased just like if I was working there! Overpriced & refused to deliver a loyalty card to me. Show details

Poor quality product that don’t last the first wear! – My son got Collingwood pyjama pants for his birthday. Was excited to wear them and the them but they did not last the first wear. The seem is cut so close the it was not sewn together properly. I would not buy a thing for Best and Less! Show details

Stockland Shellharbour has very well trained young staff – I praise the staff at Best and Less Shellharbour store. They are always attentive and helpful. Exchange has never been a problem either. Keep up the good work girls! Show reply

Why Change What Worked Well – The shuffle of items in your shop has led to CONFUSION for customers. If this was your goal - then well done - however, take notice, that it is actually NOT confusing the customer that works best. Been proven. Show details

Great staff very friendly and helpful – Maddi the manager, Ava and the lovely Latora were very welcoming and highly professional. I would recommend shopping here the Toronto store everytime. Show details ·  2

Terrible quality bras – I used to buy Best and Less bras exclusively because they were so comfortable, affordable and lasted ages. In the last 5 or 6 years though quality has gone down the drain. They are still comfy and affordable but I frequently get underwire blow-outs. I wish they'd reinforce the underwire seams. I have a bag of perfectly good bras with wire poking out while looking for the best way to fix them...

Zipper not up to the job – I recently purchased a wire-free zip-front bra for fuller figure. I found the zipper does not stay up once done up. Any small jiggle and the zipper slides down & pops undone! These bras need a stronger zipper which stays up without having to resort to safety pins to keep them up! Show details