Reviewer Photos & Videos
High Quality and Seamless Experience
From the moment we started dealing with BBH we felt we were in good hands. From the beginning with "Neel" and then "Brayden" post the build. Neel's direct and honest approach was the key to us signing with BBH. We had trust from the outset. The whole team were professional and we have nothing but positive feedback. Special call out to "Brayden", his customer service is outstanding. We are extremely happy with our home and have been in since late 2020, coming up to 1 year. Any variations to contract were initiated by us, all up we spent less than 2% of overall contract value in additions.
Outstanding service and so grateful that we built with the BBH team.
New BBH home, new life!
We have finally moved into our home and nearly settled in, we are so happy with BBH, the whole team and staff we dealt with for their efforts and professionalism in constructing our dream home. Every aspect is what we had hoped for, and it was done in a perfect amount of time, even the banks were impressed!
We are at the stage of now going through and picking any minor repairs out, we have nothing but faith and trust BBH will support us where we can or would need it, thankyou guys yet again for helping us achieve our dream home!
3 years on and still loving our home!
This is our 2nd review for BBH. It has been almost 3 years since we moved into our BB home and we still get compliments on how beautiful it is and how well it has been built.
The post construction service is amazing and Brayden is an absolute asset to the BB team. He takes initiative and is just an absolute pleasure to deal with.
We stand by what we said 3 years ago, if we were ever to build again, it will definitely be with Better Built Homes.
Amazing Building Company.!
This was our second home build and we can confidently say that Better Built Homes are an amazing company. From the beginning with the sales office, to the back and fourth with the tender process the team were accomodating, helpful and most of all trustworthy. They truly are a different type of building company with a very high drive for customer satisfaction which is evident in the whole process from start to finish.! Our building timeframe from breaking ground to handover was well within the contracted completion date. If we had any issues we ...brought it up, amazingly items were rectified in very timely manner, the workmanship is great and we are very very thankful to the team at Better Built Homes for building our beautiful family home. We truely do highly recommend building with Better Built Homes.! Special thanks to Merrillie, Paul, Michael, Renee, Tahleaa, Blaire and our wonderful supervisor Don.!
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Our Better Built Home is nothing short of Amazing!
From our initial enquiries to the handover of our home the process has been brilliant. Having previously built before with another builder I said I would never do it again. But we took the plunge with Better Built due to their reputation, honesty and customer focus. I can honestly say I would build again with them in a heart beat. This company has one focus, giving their clients what they want, on time and to the highest standards. The quality of our home is amazing, the finish is what you see in their display homes and with a build time of som...e 140 days. On handover all of those Better Built employees who had made our home a reality came to the house, had a look around and a chat. This company is more than a builder, they are like a family unit and this is exactly how you, their clients are treated. A massive thank you to Merrille, Paul, Blaire, Tahleaa and of course Don. You are all amazing people who we will be forever thankful too. If you are going to build, do yourself a favour do it with this builder. I have built with other companies but Better Built Homes are simply that..... BETTER!!!
Great Experience From start to Finish
We've been in our home for well over 1 year now in North Kellyville.
Their salesman Neel and draftsman Michael were very helpful and had great ideas and redesigned our house almost from scratch to suit a wide frontage corner block.
Don, our supervisor was excellent and very helpful also. Especially when making slight changes to the house during the build. Thank you for being very patient.
Follow up by Brayden and the staff has been great. Any issues we raise, they get onto it.
Very fast, and efficient. Quality of the work is a high standard.
Excellent building experience
Our home building journey was made enjoyable by the team. From the time we met Neel and Shamini till the day Peter gave us the keys to our home, we were dealing with a professional team of people wanting to provide the best service possible. No regrets building our dream home with Betterbuilt. Special thank you to Neel for being there to answer queries at anytime of the day.
Great Experience & a dedicated team
Better Built have been great to work with. We approached Better Built due to their high quality online reviews and they have worked with us to design & build a dream home to meet our family needs. Neel was incredibly supportive and flexible in the initial design phase to meet our needs (custom garage). The process to manage fit out selections and colours was well structured and easy to follow and Blaire made it a great experience. A big thank you to Renee who managed our pre-contract documents.
Better Built's team have gone above and beyond th...
BBH - Normanhurst NSW
We are now finally about to move into our new BBH home. Many thanks to the staff and builders of our new home. We are very happy with the quality of the build, the weekly updates and photo's. Any issues raised were quickly dealt with, and they were professional in all their dealings with us. Many thanks to Renee and Mitch our site manager for all their help during this process. We are now about to embark on the second build, and are once again using BBH, we cannot recommend them enough. Thank you Better Build Homes.
We Love our new Home
In researching builders we heard too many stories of poor customer service, delays and disputes. For a process that can take 18 months or more, this can amount to a huge amount of stress and heartache.
In BBH we not only found a high quality builder, we found a 'partner'. Their reputation is well deserved and our experience throughout the entire process was very positive - we found BBH to be ethical, professional and dedicated to helping us realise the best home possible.
After navigating a tricky approval, the build went like clockwork. We l...oved the weekly updates and were especially grateful for the efforts Peter made to ensure we could move in before Xmas. After living in the house for 4 months we still haven't found a fault. We can't imagine ever leaving our beautiful new home - but if we ever did, we would definitely build with BBH again. Thank you Neel, Blaire, Renee, Peter and team, we really do love our new home!
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Quality builder - good people to deal with.
It's been 2 years since we moved into our beautiful home. We are very happy with the build and would not hesitate to use Better Built again. The site managers were very helpful along the build journey and unlike other builders, should any issue arise, you can speak directly to the owners of the business who always endeavor to ensure the customer is happy and satisfied. Particular thanks to Brayden, who looked after minor issues after handover. Brayden always communicated with us promptly and left no stone unturned to ensure we were happy with the build. Thank you Better Built.
We did not expect that our house will be completed in just a few months. Thanks to our site supervisor Don for his good supervision skills. There are a few issues during the build and after the handover but they resolved them in a timely manner (thanks Brayden). Overall, we've had a good experience from the sales team up to the warranty team. Keep up the good work BBH.
Best Home Builder Award-Well Deserved!
From the time we first visited the Better Built display home and met with the sales team through to meeting the crew in administration, the suppliers, dealing with the Project Manager and Building Supervisor, it has been a pleasing experience. Quality control and the final product speaks volumes for their well deserved reputation.
The reviews don’t lie!
We completed the build of our two storey family home this year and we cannot commend the Better Built Teams highly enough.
Everyone we spoke to from Renee in Pre-Construction to Blaire in Colours to Don in Construction were experienced and always professional.
We love our new home and have received so many compliments from our family and friends.
We cannot recommend them highly enough.
we defiantly will build again!
Great Builder, Highly recommended!
Great Builder, highly recommended!
We are very happy to have Better Built Homes as our home builder. The building progress is smooth & seamless. Weekly emails to keep us posted the building progress.
As this is our first home building, we were kind of lost at the beginning. Better Built got a wonderful team to guide us step by step. Big thanks to Neel, Mel, Blair & Peter. They made our building experience worry-free & enjoyable. Neel is knowledgeable, he custom design floor plan as what we need, and draw us a beautiful facade. Blair is am...azing, provide us genius ideas on our interior and color selection. Mel is professional and very supportive, always response our enquiries promptly, and helping us sort out the issues. Last but not least, our site manager Peter. After practical walkthrough, we can't thank him enough for how much effort he put in for our new home!
Questions & Answers
Do you build custom homes?
We can work with you to customise one of our existing floor plans to help create your perfect home. However due to keeping our builds as affordable as possible we do not offer full custom services. Feel free to reach out and one of our consultants can let you know how we can best help you.
Thanks Paul. BBH
Hi. .do you build on the northern beaches. Thanks Jim
There are some suburbs in the area we look after and some that we do not. I would suggest putting an enquiry through on with website and one of the sales team will contact you to see how we can help.
Hi do you build in the Port Stephens area.
Unfortunately, we don't build in that area.
We wish you all the best with your project.
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