Building a home is generally a once in a lifetime experience and so it should be one that you enjoy from start to finish. Key to any experience are the people you deal with and how well the communication channels are. We’re very thankful to the Better Built team for helping us through this experience. Their level of communication has been first class - timely, considerate and responsive.

Being such a large project, things may go wrong. We’ve had some issues post hand-over and I believe this is where the team have really rose to the occasion....Read more

We had the positive feeling from the very first time we spoke to Neel, who was giving us very good advice and also worked hard until late at night to prepare a plan to suit our requirements. The other good thing was that the contract signing was only upon receipt of DA approval, which ensured that there were no hidden costs and all upgrades were locked in. Once the construction process started Renee helped us through the process with good guidance and assistance in resolving our queries and any issues over and above what her responsibilities we...Read more

Great builder. We spent a long time looking for a builder and choose Better Built after reading so many positive reviews and we are so glad we did! They have been fantastic from start to finish and have built us an amazing home. Once they took over the site it was like a dream. We got weekly updates from Mel and Don, our site supervisor would occasionally get in touch but generally we just had to sit back and watch the house take shape. We could not recommend them highly enough. Building a house can be a stressful experience but these guys real...Read more

We started our journey of choosing a new home by spending weekends exploring many display homes. We initially were considering another builder but did not feel comfortable with them to build our home. Better Built Homes was then recommended to us and from the first moment we met with Neel to discuss our vision and commence the process we felt valued and considered.

After an initial consultation with Neel where we discussed what we wanted from our home, Neel provided us with an estimated costing range for our build which we are happy to say w...Read more

These guys are honest. It's a quality which I think is near impossible to find nowadays in builders. No hidden fees or charges, all costs were upfront, no false promises, 5 star support throughout the build and also post handover, top quality build and workmanship. They are like Apple who will build you an iPhone!

They have their own quality assurance program where Tyrrell inspects every house they build at every stage of the construction. We of course hired our own private inspector as well as we were worried Tyrrell will work for them rather...Read more

From start to finish, we can not speak highly enough of Better Built Homes. From the initial sales process to design and handover.
We were very impressed with the display home at Oran park and Neel assisted us in finding the perfect house for our block. Neel was fantastic in estimating the final build cost including the cost of the ground work in that total.
We found during our first meeting with Better Built they allowed us to look at their colour studio which other builders do not allow. We were extremely impressed with the inclusions that o...Read more

As this was our first time building a new home, and after hearing all the negative feed back from friends and family about their own poor experiences, we opted to steer clear of the larger mainstream builders and go with a smaller company that we hoped would provide us with a more personal and professional experience.

After plenty of weekends spent visiting the display homes, and reading 100’s of reviews online, we met with Neel at Better Built's Oran Park display home.
Neel was more than happy to answer all of our questions, and there was ...Read more

Thank you Better Built Homes for our beautiful family home. After months of searching for the right builder and tendering with another well-known builder, we came across Better Built Homes and decided to visit the display home in Oran Park. We were very impressed with the display home, BBH have all the standard inclusions that are extra with the other builders and the very knowledgeable Neel helped us design our dream family home. We had a narrow lot and it was a knock rebuild, Neel assisted us with the perfect design for our lot size. We decid...Read more

We have had an overall positive experience with Better Built Homes and would highly recommend them to any person looking to build.

Being first time builders with young kids building our dream home could have been a stressfull time but Better Built made the process run smoothly and as stress free as possible.
Mel (our dedicated customer service guru) kept us in the loop with the weekly construction updates and always provided welcomed advice to any of our queries.
Don (our site supervisor) is a down to earth and easy to chat to person - as w...Read more

Thank you Better Built Homes. We couldn't be happier. Right from the start Better Built have been there for us, keeping us up to date along the whole process.

I met Neel at the display home at Oran Park and found exactly what I was looking for. Neel was very good in explaining everything to me. I got good feedback from other Better Built Customers. I referred two of my Friends to Better Built Homes as I had no doubt about the quality of construction.

Even though I had some delays in pre-construction I was always kept up to date and very...Read more

Our initial relationship with Better Built was a positive one. But as the pre-construction process progressed we were beginning to feel uneasy and trust with Better Built started to go downhill. We were told that our house plans had been approved through council. Yet, Better Built did not clearly communicate to us that Council had put a condition on our plans for us to include $11k of drop edge beams. We were surprised to hear this as Better Built did not communicate this to us until sometime later. We had no choice but to pay the extra site co...Read more

My 2nd time building a house. I'm very glad we chose Better Built as the good reviews on here are warranted. We liked the Astoria 39 but it was short one room and a 3rd garage space. Neel in the sales team (he's also an architect) did a great job customising the Astoria to meet our needs in a way we didn't think was achievable with a project home builder. The result was a fantastic floor plan and beautiful house. The contract phase was straight forward. The only challenging stage was interior selections. You need to have a good idea of what you...Read more

We shortlisted down to 3 builders and had decided to sign up with Better Built Homes. The stages of the building process starting from design, DA, finalising interior and exterior selections, and particularly throughout the construction stages was professionally managed with a fair, down to earth approach. This builder truly understands that they are building family homes which is rare. We have built with other project builders in the past and Better Built Homes is truly different from the others.
Peter was appointed as our site supervisor and ...Read more

Let us start off by saying our site was not an easy site to develop on. We were knocked back by many of the volume big-name builders because of our sloping block. Thankfully Better Built took on the project and delivered our dream home.

Fast forward to today and we have been living comfortably in our home for 3 months now. Looking back, there were many challenges which come with having a difficult build like this but Better Built Homes ensured that our concerns were addressed and always had the customer in mind.

The overwhelming praise we ha...Read more

After months of visiting display homes on a weekly basis and reading endless customer reviews online on builders, we decided to engage Better Built homes.

We have heard horror reviews with friends and family having built prior to us so we braced ourselves on what was to come, to our surprise we experienced the opposite. We dealt with the same 4 people during the building process and their response was prompt and always very helpful guiding us through the entire building process. Our site supervisor was extremely helpful and regularly updated u...Read more