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Reviews

5.0

104 reviews
5
(102)
4
(1)
3
(0)
2
(0)
1
(1)
  • Build Stage
  • Customer Service
    4.9 (48)
  • Site Admin
    4.8 (45)
  • Timeliness
    4.9 (43)
  • Structural Integrity
    5.0 (40)
  • Plumbing & Waterproofing
    4.9 (41)
  • Electrical & Lighting
    4.9 (42)
  • Flooring
    4.8 (36)
  • Transparency
    4.9 (39)
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Michelle Norris

Michelle NorrisSydney Surrounds, NSW

  • Verified customer

"Loving our new home"

published

We built with Better Built Homes 3 years ago. From the time we walked into the office to the time we were handed our keys was easy, stress free and exciting. Brayden our after service supervisor is very approachable, accommodating and respectful, it lovely to deal with a person who holds his company to such high standards. The whole procedure from colour selection with Mel, to signing with Aron was effortless.

The quality of our build was next to none. The finishes were spot on. Its nice to see a company achieve such high standards for their customers. We would not hesitate to build again with Better Built Homes.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateFebruary 2017
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Mala M.

Mala M.Sydney, NSW

  • Verified customer

Awesome Work ! Stand out Performers !!

published

We really had an awesome experience in building our Dream House with Better Built Homes . Everyone who we worked with at Better Built went extra miles to get the desired outcome we expected as a customer . It’s been 4 months since we moved in to the new house and we absolutely love it !! The construction quality and the finish time are something to be admirable . Special Thanks to Neil without him , we wouldn’t have signed the contract with BBH. He is such a dedicated professional who had worked late night with us to finalise the design work!! We are so lucky to have Donald Baker as our construction manager . He was so patient with all our queries and excellently managed the construction in the promised period.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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  • Verified customer

Better Built is the Best, forget the rest.

published
Build StagePost-Construction
Construction End DateMay 2018
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Esther

EstherSydney, NSW

  • Verified customer

Splendid!

published
Customer Service
Transparency
Site Admin
Timeliness
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2020
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  • Verified customer

Better Built Homes - Post construction review (three years)

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2017
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1 comment
Better Built Homes
Paul S.Better Built Homes
  • Verified customer

Great builders and a great home!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Better Built Homes
Paul S.Better Built Homes
Minh

MinhSydney, NSW

  • Verified customer

Quality builders with great people

published
Customer Service
Transparency
Site Admin
Timeliness
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
Better Built Homes
Paul S.Better Built Homes
Naveen

NaveenSydney, NSW

  • Verified customer

Dream Home!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJanuary 2020
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1 comment
Better Built Homes
Paul S.Better Built Homes
  • Verified customer

Five stars!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateMarch 2020
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1 comment
Better Built Homes
Paul S.Better Built Homes
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  • Verified customer

We have a Better Built Home!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateApril 2019
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1 comment
Better Built Homes
Paul S.Better Built Homes

Hi Daniel,
We are delighted that you enjoyed the building experience. Thanks for the kind works.
Enjoy your new home.
Thanks Paul.

Prashant

PrashantSydney, NSW

  • 4 reviews
  • 5 likes
  • Verified customer

A real gem!

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2019
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1 comment
Better Built Homes
Paul S.Better Built Homes

Hi Prashant,
Thanks for leaving this wonderful feedback. We are delighted to hear that you had such a good experience.
Each person involved with your build is very pleased that your are so happy.
Thanks Paul.

Reni Baiju

Reni BaijuSydney, NSW

  • Verified customer

Fantastic builder. Quality built

published

its has been a cherish able experience with better built homes let it be with sales or the design consultants team. Our colour selection has been a wonderful journey throughout the days. Thankyou Mel. we are really happy with the quality and craftsmanship. They operate with a very planned workflow and keep you updated each time. We highly appreciate the warm welcome and guidance and support throughout. Special thanks to Neil and Bryden
Thankyou Better Built Homes for helping us build our dream home and without any hassle and we highly recommend it if you are looking for a quality built home.

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateNovember 2019
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1 comment
Better Built Homes
Paul S.Better Built Homes

Hi Reni,
Thanks for your review, Our team are pleasured to hear such amazing feedback. All the best with your new home.
Thanks Paul.

Naomi R.

Naomi R.Sydney Surrounds, NSW

  • Verified customer

Fantastic Builder

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Better Built Homes
Paul S.Better Built Homes

Hi Naomi,
Thanks for your kind words, We are pleased to know that you enjoyed your building experience. We have passed your feedback onto the team. Thanks again!
Thanks Paul.

Jason S.

Jason S.Sydney Surrounds, NSW

  • Verified customer

Very happy clients. Great Builder

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Build StagePost-Construction
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1 comment
Better Built Homes
Paul S.Better Built Homes

Hi Jason,
Thanks for your kind words, It's our pleasure to see such happy client.
We hope you enjoy your new home for many years to come.
Thanks Paul.

  • Verified customer

Great experience. A very happy customer.

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateJuly 2019
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1 comment
Better Built Homes
Paul S.Better Built Homes

Hi Jamilar and Allen,
We are so pleased to hear that you had such a great experience building your new home. We will pass your kind works onto Pete.
Thanks so much.
Paul.

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Samantha S.

Samantha S.Sydney Surrounds, NSW

  • Verified customer

Happy first time builder

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
Better Built Homes
Paul S.Better Built Homes

Hi Samantha,
We are very pleased to have you in the new home in time for Christmas. Your kind words will be passed around and are greatly appreciated.
All the best.
BBH Family.

  • Verified customer

Top quality builder with a focus on excellent customer service

published

Our build was on time and follow up was excellent, we could not fault the quality of the build finishes were all perfect. Better built homes has shown great customer service after taking ownership of our new home nothing is a problem for this builder there willingness to help the customers is outstanding.

I would not hesitate to recommend this builder to family or friend's, thank you better built homes!

Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateSeptember 2018
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1 comment
Better Built Homes
Paul S.Better Built Homes
Biju Abraham

Biju AbrahamSydney, NSW

  • Verified customer

Excellent customer service

published
Customer Service
Transparency
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Build StagePost-Construction
Construction End DateAugust 2019
See all answers
1 comment
Better Built Homes
Paul S.Better Built Homes
Fed up

Fed upSydney Surrounds, NSW

  • 2 reviews
  • 9 likes
  • Verified customer

Very negative experience

published
Customer Service
Transparency
Site Admin
Build StagePre-Construction
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Tony

TonySydney, NSW

  • Verified customer

Excellent customer service and attention to details!!!

published

My wife and I cannot begin to say how happy we are with our experience with Better Built Homes. I built my home approx 5 yrs ago. You can say one of the few first customers. The experience was amazing. The team from Better Built Homes was amazing from start to finish and they were thorough through every part of it, especially Aaron, Jayden and Mel. Now 5 yrs on the team from Better Built Homes are still happy to fix minor issues with the house at no cost. Especial thanks to Breaedon for his dedication and by keeping us informed in a timely manner. Thanks Guys!!!!

Tony and Noha Gobrial

Customer Service
Transparency
Site Admin
Electrical & Lighting
Flooring
Build StagePost-Construction
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1 comment
Better Built Homes
Paul S.Better Built Homes
Page 1 of 6

Questions & Answers

John

Johnasked

Hi just wondering do you build in Chisholm NSW?

1 answer
Better Built Homes
Steven S.Better Built Homes

Hi John,

Thanks for considering Better Built Homes. Unfortunately your building project is outside our current building area.

Thanks for the consideration.

Kind Regards
Paul

Dan S

Dan Sasked

By any chance do you do Duplex or Granny?

1 answer
Better Built Homes
Steven S.Better Built Homes

Hi Dan,

We can assist with these depending on the build location. Feel free to get in touch with us via our website or call 1300 100 922 to discuss this in more detail.

Thanks Paul.

Paul M

Paul Masked

Hi, Have you built on battle Axed block yet? Do you have example?
Paul M.

No answers

Get an answer from our members and Better Built Homes representatives

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