Better Built Homes

We have had an overall positive experience with Better Built Homes and would highly recommend them to any person looking to build.

Being first time builders with young kids building our dream home could have been a stressfull time but Better Built made the process run smoothly and as stress free as possible.
Mel (our dedicated customer service guru) kept us in the loop with the weekly construction updates and always provided welcomed advice to any of our queries.
Don (our site supervisor) is a down to earth and easy to chat to person - as w...Read more

Thank you Better Built Homes. We couldn't be happier. Right from the start Better Built have been there for us, keeping us up to date along the whole process.

I met Neel at the display home at Oran Park and found exactly what I was looking for. Neel was very good in explaining everything to me. I got good feedback from other Better Built Customers. I referred two of my Friends to Better Built Homes as I had no doubt about the quality of construction.

Even though I had some delays in pre-construction I was always kept up to date and very...Read more

My 2nd time building a house. I'm very glad we chose Better Built as the good reviews on here are warranted. We liked the Astoria 39 but it was short one room and a 3rd garage space. Neel in the sales team (he's also an architect) did a great job customising the Astoria to meet our needs in a way we didn't think was achievable with a project home builder. The result was a fantastic floor plan and beautiful house. The contract phase was straight forward. The only challenging stage was interior selections. You need to have a good idea of what you...Read more

We shortlisted down to 3 builders and had decided to sign up with Better Built Homes. The stages of the building process starting from design, DA, finalising interior and exterior selections, and particularly throughout the construction stages was professionally managed with a fair, down to earth approach. This builder truly understands that they are building family homes which is rare. We have built with other project builders in the past and Better Built Homes is truly different from the others.
Peter was appointed as our site supervisor and ...Read more

Let us start off by saying our site was not an easy site to develop on. We were knocked back by many of the volume big-name builders because of our sloping block. Thankfully Better Built took on the project and delivered our dream home.

Fast forward to today and we have been living comfortably in our home for 3 months now. Looking back, there were many challenges which come with having a difficult build like this but Better Built Homes ensured that our concerns were addressed and always had the customer in mind.

The overwhelming praise we ha...Read more

After months of visiting display homes on a weekly basis and reading endless customer reviews online on builders, we decided to engage Better Built homes.

We have heard horror reviews with friends and family having built prior to us so we braced ourselves on what was to come, to our surprise we experienced the opposite. We dealt with the same 4 people during the building process and their response was prompt and always very helpful guiding us through the entire building process. Our site supervisor was extremely helpful and regularly updated u...Read more

Having already built 2 new homes, we had a clear idea of not only what we wanted, but the process and potential pitfalls when dealing with builders large and small. We understood that picking the right builder and establishing and maintaining a good rapport with not only the sales team, but supervisors and trades can make the difference between a fun ride and an experience that you would just rather not talk about.

After extensive research and meeting with 5 of the most widely known builders in Sydney (2 of which we had used previously) and o...Read more

We engaged Better Built Homes to build our first home. We chose better built after viewing the display homes, speaking with the sales representatives and reading the reviews of the majority of home building vendors in this industry. We ultimately make our decision based on the following criteria:
- The depth of knowledge provided by Neel and Shamini on their products, estimate costs & developer guidelines/requirements.
- The available designs and display home finish
- The outstanding reviews.

As it turns out, choosing Better Built Homes wa...Read more

We have been extremely happy with our Better Built Homes build throughout the process and the main reason for this is the exceptional site management provided by Peter Efessopoulos and Braydon.

Beginning from the sales and selection process was flawless and the whole credit goes to Neel and Shamini .

A big thanks to all staff members Mel and Lesley who provided excellent service throughout the process.

We are enjoying our new house and very happy with the end product but faced both normal and a few unexpected issues along the way however th...Read more

We came to Better Built Homes and Developments after doing extensive research on a wide range of construction companies. We noted that, as a company in the residential construction industry, BBH is relatively young as a small to medium enterprise. We also noted that BBH had been favourably reviewed in the literature.

In all phases of the project we had many communications with our site manager (Don) and the office staff (Mel, Renee, Lesley and Emma). This helped us to understand the project and to look forward to its completion.

Pre-Construc...Read more

We recently finished building our first home with Better Built Homes and it has been an amazing experience. I cannot fault their communication throughout the build. We were provided with an update every week and we felt we were part of this wonderful building journey. Everyone that we have dealt with at BB has been really helpful. We cannot thank Don, Lauree, Renee, Brayden, Neel, Mel, Emma enough for the outstanding service that they provided us. We did have few issues during the build but BB always provided us a solution to fix them. We alway...Read more

This review is for our first home and the journey with Better Built Homes, which has been absolutely fantastic.

We had been to a lot of other builders but we chose Better Built as soon as we met Neel (sales consultant) and walked through the display home. Neel was amazing; it was joy to watch him sketch our house right in front of our eyes to match our requirements. No other builder even bothered. He saved us heaps of site costs by helping us choose the right land. We chose Better Built Homes even before we bought our land.

Tender process wi...Read more

Building a home can be a daunting project, which is why we decided on going with a reputable company. We were looking for an honest builder, with a good reputation in the market and a company where we didn’t become just a number. We spent hours at display homes and researching on the net to find a company that met these conditions. We were so impressed with previous Better Built reviews that we decided to go with them.
The Sales team, Neel Lochan and Shamini Lochan were friendly, knowledgeable, experienced and customer focused. They were also...Read more

Building our own home was not something we were ever keen on especially given the stories we had heard over the years about how a build process could go horribly wrong. Our experience with Better Built was quite to the contrary with a seamless process from the start to the end and we always knew what the next stage of the build was as we looked forward to our Friday email updates. There were minor issues that we picked up along the way but Better Built were very quick to accept and rectify. We were handed over the house at the end of April and ...Read more