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Better Built Homes
5.0 from 139 reviews · View Statistics
Listing monitored by Better Built Homes

Reviews

5.0
139 reviews
  • Build Stage
  • Customer Service
    4.9 (86)
  • Site Admin
    4.9 (80)
  • Timeliness
    4.9 (77)
  • Structural Integrity
    5.0 (74)
  • Plumbing & Waterproofing
    4.9 (73)
  • Electrical & Lighting
    4.9 (73)
  • Flooring
    4.9 (65)
  • Transparency
    4.9 (78)
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  • Verified

High Quality and Seamless Experience

published

From the moment we started dealing with BBH we felt we were in good hands. From the beginning with "Neel" and then "Brayden" post the build. Neel's direct and honest approach was the key to us signing with BBH. We had trust from the outset. The whole team were professional and we have nothing but positive feedback. Special call out to "Brayden", his customer service is outstanding. We are extremely happy with our home and have been in since late 2020, coming up to 1 year. Any variations to contract were initiated by us, all up we spent less than 2% of overall contract value in additions.

Outstanding service and so grateful that we built with the BBH team.

Customer Service
Site Admin
aussie25198
aussie25198Sydney, NSW
  • Verified

New BBH home, new life!

published

We have finally moved into our home and nearly settled in, we are so happy with BBH, the whole team and staff we dealt with for their efforts and professionalism in constructing our dream home. Every aspect is what we had hoped for, and it was done in a perfect amount of time, even the banks were impressed!
We are at the stage of now going through and picking any minor repairs out, we have nothing but faith and trust BBH will support us where we can or would need it, thankyou guys yet again for helping us achieve our dream home!

Customer Service
Site Admin

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(1,234)
June Wong
June WongAU
  • 3 reviews
  • 1 like
  • Verified

3 years on and still loving our home!

published

This is our 2nd review for BBH. It has been almost 3 years since we moved into our BB home and we still get compliments on how beautiful it is and how well it has been built.

The post construction service is amazing and Brayden is an absolute asset to the BB team. He takes initiative and is just an absolute pleasure to deal with.

We stand by what we said 3 years ago, if we were ever to build again, it will definitely be with Better Built Homes.

Customer Service
Structural Integrity
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  • Verified

Amazing Building Company.!

published
Customer Service
Site Admin
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Trent L
Trent LSydney Surrounds, NSW
  • 2 reviews
  • 1 like
  • Verified

Our Better Built Home is nothing short of Amazing!

published
Customer Service
Site Admin

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Adrian
AdrianSydney, NSW
  • 2 reviews
  • Verified

Great Experience From start to Finish

published
Customer Service
Site Admin
Sutha V.
Sutha V.Sydney, NSW
  • 2 reviews
  • 1 like
  • Verified

Excellent building experience

published

Our home building journey was made enjoyable by the team. From the time we met Neel and Shamini till the day Peter gave us the keys to our home, we were dealing with a professional team of people wanting to provide the best service possible. No regrets building our dream home with Betterbuilt. Special thank you to Neel for being there to answer queries at anytime of the day.

Customer Service
Site Admin
Better Built Homes
Paul S.Better Built Homes
  • Verified

Great Experience & a dedicated team

published
Customer Service
Site Admin
Better Built Homes
Paul S.Better Built Homes

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Furaha
FurahaSydney, NSW
  • Verified

BBH - Normanhurst NSW

published

We are now finally about to move into our new BBH home. Many thanks to the staff and builders of our new home. We are very happy with the quality of the build, the weekly updates and photo's. Any issues raised were quickly dealt with, and they were professional in all their dealings with us. Many thanks to Renee and Mitch our site manager for all their help during this process. We are now about to embark on the second build, and are once again using BBH, we cannot recommend them enough. Thank you Better Build Homes.

Incentivised Review No
Build StagePost-Construction
Construction End DateApril 2021
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  • Verified

We Love our new Home

published
Customer Service
Site Admin
Better Built Homes
Paul S.Better Built Homes

We had such a pleasure working with you guys, Nothing brings a bigger smile to our faces than seeing a family enjoy their new home.
We look forward to the many happy memories you have to create.
Thanks from the BBH Family.
Paul.

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Jac
JacSydney, NSW
  • Verified

Quality builder - good people to deal with.

published

It's been 2 years since we moved into our beautiful home. We are very happy with the build and would not hesitate to use Better Built again. The site managers were very helpful along the build journey and unlike other builders, should any issue arise, you can speak directly to the owners of the business who always endeavor to ensure the customer is happy and satisfied. Particular thanks to Brayden, who looked after minor issues after handover. Brayden always communicated with us promptly and left no stone unturned to ensure we were happy with the build. Thank you Better Built.

Customer Service
Site Admin
Better Built Homes
Paul S.Better Built Homes
Jun and Bernee
Jun and BerneeSydney Surrounds, NSW
  • Verified

Satisfied Customer

published

We did not expect that our house will be completed in just a few months. Thanks to our site supervisor Don for his good supervision skills. There are a few issues during the build and after the handover but they resolved them in a timely manner (thanks Brayden). Overall, we've had a good experience from the sales team up to the warranty team. Keep up the good work BBH.

Site Admin
Timeliness
Better Built Homes
Paul S.Better Built Homes
Valdis
ValdisSydney, NSW
  • Verified

Best Home Builder Award-Well Deserved!

published

From the time we first visited the Better Built display home and met with the sales team through to meeting the crew in administration, the suppliers, dealing with the Project Manager and Building Supervisor, it has been a pleasing experience. Quality control and the final product speaks volumes for their well deserved reputation.

Customer Service
Site Admin
  • Verified

The reviews don’t lie!

published

We completed the build of our two storey family home this year and we cannot commend the Better Built Teams highly enough.
Everyone we spoke to from Renee in Pre-Construction to Blaire in Colours to Don in Construction were experienced and always professional.
We love our new home and have received so many compliments from our family and friends.
We cannot recommend them highly enough.
we defiantly will build again!

Customer Service
Site Admin
Better Built Homes
Paul S.Better Built Homes

We are so pleased to hear you enjoyed the building experience. We have passed on your kind words to the team.
Thanks Paul :-)

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0.0
(1,234)
  • Verified

Great Builder, Highly recommended!

published
Customer Service
Site Admin
Better Built Homes
Paul S.Better Built Homes

Thanks for the kind words and for taking time out to leave this beautiful feedback. We hope you have many happy memories in your new home.
Thanks BBH

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Read more reviews - page 2

Questions & Answers

Prasad
Prasadasked

Do you build custom homes?

1 answer
Better Built Homes
Paul S.Better Built Homes

Hi Prasad,
We can work with you to customise one of our existing floor plans to help create your perfect home. However due to keeping our builds as affordable as possible we do not offer full custom services. Feel free to reach out and one of our consultants can let you know how we can best help you.
Thanks Paul. BBH

jimbo195
jimbo195asked

Hi. .do you build on the northern beaches. Thanks Jim

1 answer
Better Built Homes
Paul S.Better Built Homes

Hi Jim,
There are some suburbs in the area we look after and some that we do not. I would suggest putting an enquiry through on with website and one of the sales team will contact you to see how we can help.
https://betterbuilthomes.com.au/contact-us/
Thanks Paul

Donna G.
Donna G.asked

Hi do you build in the Port Stephens area.

1 answer
Better Built Homes
Paul S.Better Built Homes

Hi Donna,

Unfortunately, we don't build in that area.

We wish you all the best with your project.

Thanks Paul.

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