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Bicycles Online Shopping Experience

Bicycles Online Shopping Experience

4.3 from 232 reviews

Reviews

4.3

232 reviews
5
(174)
4
(18)
3
(6)
2
(6)
1
(28)
  • Product Quality
    4.3 (39)
  • Return Claim MadeYes (7) · No (32)
  • Shipping
    4.3 (27)
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Polygon Path

published

Very Easy ordering super fast delivery quality item arrived as described. Tighten the bars, adjust seat, safety check and ready to go in 10 minutes.
Happy to recommend to family and friends

Product Quality
Shipping
Return Claim MadeNo

Great product

published

Great product which was very easy to assemble. Delivered in a timely manner, and meets our familyys needs very well. Would highly recommended this product as a cost effective and reliable solution.

Shipping
Alma G

Alma GSouth East Queensland, QLD

  • 2 reviews

Perfect bike with a super easy online shopping experience.

published

Shopping for my new bike was super easy and hassle free with bicycles online. It came literally the next day and super easy to put together. I would highly recommend purchasing your next bike or bike accessories with bicycles online.

Product Quality
Shipping
Return Claim MadeNo
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Nelson Gunasti

Nelson GunastiSydney, NSW

  • 2 reviews

Quick, Efficient and Timely!

published

Bicycles Online is like the Apple of bikes. It comes beautifully packaged in a box, with excellent instructions and tools to assemble it. They were quick, they were efficient, they were timely and most importantly, the end product was fantastic. They were brilliant from start to finish.

Product Quality
Shipping
Return Claim MadeNo
Nigel Hackman

Nigel Hackman

  • 2 reviews

Great bike e path 5 polygon

published

Just took out my first e bike . Its the polygon e path 5. From bicyclesonline .com.au Amazing ride. 30klm felt relaxing ,not worried about steep inclines now. This bike is as good as any other i have looked at all $1000 or more above what i paid. Thanks bicyclesonline.

Product Quality
Shipping
Lindsay P.

Lindsay P.Sydney, NSW

  • 2 reviews

Room for Improvement

published
Product Quality
Shipping
Return Claim MadeNo
1 comment
Bicycles Online
Bicycles O.Bicycles Online
Gerard N.

Gerard N.Sydney, NSW

  • 2 reviews

Grwat customer service

published

Recently I purchased a new bicycle for my son, after spending a bit of time analyzing the bicycles available on the website and matching one to suit I contacted customer service and placed the order effortlessly
Thank guys

Product Quality
Shipping
Return Claim MadeNo
JohnW

JohnW

  • 2 reviews

Excellent Custom Service and Pricing

published

A top product at a fantastic price. I upgraded these pedals to a set of dual purpose pedals and customer staff were very happy to oblige. Will definitely be a returning customer. Thanks.

Product Quality
Shipping

The reviewer stated that an incentive was offered for this review

Fantastic service

published

Cannot fault bicyclesonline. They’re responsive to email enquires and phone calls alike. They have provided excellent pre and post customer support. The ordering to receiving the bike was 2 days! I’ve never had anything arrive so quickly. Definitely happy with overall purchasing experience.
Would recommend to anyone considering purchasing through this site.

Product Quality
Shipping
Return Claim MadeNo
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Super easy

published

These guys have made it easy to browse and buy online and the service is there to match. I can highly recommend giving them a go for your next purchase.

Product Quality
Shipping
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

Profiteering during hard times

published

I was shocked to see prices have risen duren these hard times, all bike stores are booming and profits risen but it is sad to see companies increasing bike prices.

1 comment
Bicycles Online
Bicycles O.Bicycles Online
Rednblack

RednblackBrisbane

  • 7 reviews

Great bikes for unbelievable prices

published

Website is first class, excellent info on bikes.
The quality of back of house operations doesn’t seem to match the seemless front of house facade, yet i am so happy to have access to these excellent marin bikes it is easy to forgive that mess.

2 days delivery is exceptional at the price. If you know a little about assembly or can have someone help you assemble it will be worth buying a polygon or marin bike from this company.

Very impressed.

Return Claim MadeNo
3 comments
Bicycles Online
Bicycles O.Bicycles Online
Rednblack
Rednblack
Bicycles Online
Bicycles O.Bicycles Online
Nicole L

Nicole LSydney, NSW

  • 4 reviews

10/10 Best Shopping experience I have ever had

published

I'm a novice bike rider. I stumbled across a bike enthusiasts chat forum and Polygon was the brand they recommended. The mainstream brands were not. That was when I stumbled across bicyclesonline. Months of searching and hesitation are over. Their products and prices knock the competition for six. They have a great website, when I sent a couple of emals to them, my questions were answered promptly and professionally. I am new to buying online and generally prefer face to face customer service as I am almost 50. I had a blast and am now eagerly awaiting for my stunning bike to arrive. I found their response time to emails was excellent and I received an invoice within a few minutes of completing my purchase. Awesome experience.

Return Claim MadeNo
Sergio

SergioBowral

  • 2 reviews

Great experience, highly recommended!!!!!

published

Bike arrived less than 48 hours after order online, extremely well packaged, I would definitely recommend, grea people to deal with. Very easy to assemble once out of package all in all great experience.

Product Quality
Shipping
Return Claim MadeNo
Dom

DomSydney, NSW

  • 2 reviews

Great local online bike store

published

I've purchased various bike accessories (and bike) from here in the past and each time it's always been a easy process with quick delivery. Combined with competitive pricing and a good range of products I can see myself purchasing from them again in the future. Any communication has been quickly replied to and the one warranty issue I had was resolved with no fuss (despite the item being (just) out of warranty).

Product Quality
Shipping
Return Claim MadeNo
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mattbuilt

mattbuiltSydney, NSW

Nice bike

published

This is the third bike I have bought from this company, one for me and two for the kids.
The bikes are great.
The company and customer service are a pleasure to deal with.
Highly recommended.

Product Quality
Shipping
Return Claim MadeNo
Jason

JasonSouth East Queensland, QLD

The best online shopping experience ever

published

The title says it all. Easy to use website, absolutely lightning quick delivery, well packaged and everything I needed in the box to get riding. This was hands-down the best online shopping experience ever!

Product Quality
Shipping
Return Claim MadeNo
Hari

HariGreater Melbourne (Metropolitan), VIC

  • 2 reviews

Excellent Product advice on the website and guidance to make the best choice for the individual need

published

I found Bicycles online by accident being a novice to cycling and wanting to know more about what type/which bike to buy for my needs. I found the online information and advice on the website excellent and guided me very easily to what I needed within my price range. The purchase experience was excellent! I knew what I was getting, what was happening at each stage and I'm delighted with the product. Quality fo the bike met with the expectations I had based on the information provided. Overall very happy customer

Product Quality
Shipping
Return Claim MadeNo
Steve Lewis

Steve LewisHunter Region, NSW

  • 2 reviews
  • 1 like

Extremely helpful with a great product

published

Have dealt with bicycles on line on a number of occasions now. Have purchased two bikes as well as accessories. Any enquires either by phone or email is handled promptly and efficiently

Product Quality
Mario

MarioSydney, NSW

  • 2 reviews

Polygon Relics 20

published

My son is so happy with his new bike, he love to ride it, delivery was very quick. Would recommend this shop. Considering of buy a big bike for myself and my wife.

Product Quality
Return Claim MadeNo

The reviewer stated that an incentive was offered for this review

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