Bike Scooter City

Bike Scooter City

 Verified
Bike Scooter City
3.7

105 reviews

PositivevsNegative
68% · 7132 · 30%
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Return Claim MadeYes · No
Product Quality
3.9
Shipping
3.9
Customer Service
3.8

Reviews

105 reviews
Chloe
Chloe
 

Awesome Customer Experience, Great scooter to have

Loved my experience at Bike Scooter City- Milton Store! I have zero knowledge on what scooter is fit and best for my needs and they helped me understand different models of their dragon scooters. Super-friendly staff. Excellent service. Definitely coming back! Show details
Raleigh N.
Raleigh N.North Queensland, QLD
  Verified

Segway Ninebot

Couldn't be happier with my Segway Ninebot e-scooter from Bike Scooter City, Sumner! Smooth ride, great speed, and top-notch service. Highly recommend this shop for all your scooter needs! Show details
Bobby
Bobby
  Verified

Never again... Worst purchase and product support

Bought a X9 for $1200, motor stopped working after 3 weeks! Never ridden in water or rain ever. Bike Scooter City wanted $1000 to fix it and $100 just to look at it. Sam (from Southport) was decent enough to not charge the extra $100 for shipping, so he was cool. But overall I'm really disappointed Show details
Diego
DiegoLitchfield, NT
  Verified

Dragon GTR-V2 - Best decision I ever made!

Just decided to get a scooter and chose to purchase a GTR-V2 from Bike Scooter City. Can't be any happier! Glad I made a great decision. It's absolutely terrific! Easy to use and easy to carry. Smooth ride it is! Suitable with any terrain, totally recommend this unit to everyone!
David01
David01
 

Loving my Cyclone Pro

I couldn't be happier with the Dragon Cyclone Pro! It's sleek, powerful, and a joy to ride. From its impressive speed to its smooth handling, it's exceeded all my expectations. Plus, the service provided by their branch was top-notch, making the entire experience seamless. Highly recommend!" Show details
David
DavidGreater Melbourne (Metropolitan), VIC2 posts
  Verified

My second time purchasing, the best as always!

Exceptional service and an incredible selection of scooters! Found exactly what I was looking for, and the staff were super helpful throughout - and as always. I've been here more than a couple of time, they never disappoint. Highly recommend this shop to all scooter enthusiasts! Show details
Ryan C.
Ryan C.
 

Very Satisfied

My scooter got a flat back tire and found the guys really knowledgeable and helpful . Also the price of the scooter was better than I thought it would be. Highly recommended!
Jojo
JojoSouth East Queensland, QLD3 posts
  Fair Incentive

Excellent service at Bike Scooter City

Just recently purchased the NAMI Klima Max and was very impressed with the outstanding service. The boys at the Southport store are extremely knowledgeable which helped my son decide which e-scooter to buy. My boy is a pro rider & says the NAMI is ‘beyond comparison’ to anything he’s ridden before. THANK YOU Bike Scooter City, keep up the good work! Show details
Dan
DanSouth East Queensland, QLD
 

Scooter City Milton is KING!

If you want expert advice, friendly service, excellent after sales service then Scooter City is the only place you need to go. Cant rate these boys high enough! Show details
LAWRENCE W.
LAWRENCE W.3 posts
 

Bike Scooter Nightmare

Worst experience ever had nightmare putting it nicely no service don't ever answer the phone rude arrogant every issue reported I went through never never again will I go there took 16 days to deliver unexceptionable completely Show details
Denise Bashford
Denise BashfordPerth, WA2 posts
 
Al B.
Al B.
 

Buyer beware

Purchased a Dragon GTR for my grandson for Christmas. Three months later I endeavoured to call, voice mail, message, email BSC on numerous occasions.
No answer on phones. Voice mail full.
No one to talk to after sale! Don’t want to speak about warranty?
I eventually got an email reply days later and as I am in NSW and they are in Qld., they suggest I go to a repairer in Melbourne Victoria.
Unbelievable.
After sales service does not exist!
Buyer Beware.
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Jodie C.
Jodie C.
  Verified
Product Quality
Shipping
Customer Service
David
David
 

Predator Beast

My first Scooter at 58 and the Predator is definitely a beast very happy Cheers Guys Show details
Simon
SimonSouth East Queensland, QLD
  Fair Incentive

Good customer service, awesome scooter, great price

Good customer service coupled with an awesome scooter at a great price made for a positive overall experience, thanks BSC. The Predator makes scooter riding fun! Show details

Questions & Answers

Nicole
Nicole

Hello, We have ordered a scooter for my Son for Christmas, We live in Western Australia and have paid for the scooter online, We have now received an email asking us to pay a shipping fee which we have paid and now have received another email to verify the credit card used to make the payments which doesn't sound right as they gave already received the funds, We are not able to contact them by phone and have left 2 voice mail messages with not return calls, Is there anyone on here that can help us verify that Bike scooter city is not a scam and how we can contact someone to verify our order. Any help will be much appreciated

Bike Scooter City
Bike Scooter City   DM   
Talal E.
Talal E.

How many years warranty comes with the scooter?

Aida
Aida  

i was told 1 year but not for everything. Already repaired the scooter and they did not cover it.

Tania M.
Tania M.  

They never honor warranty anyway just make excuses and blame the consumer

Details

CategoryOnline Shops, Physical Shops and Bike Shops
Offers Free Standard Shipping No
Offers Repairs & MaintenanceYes
Visit official website

Contact info for Bike Scooter City

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
Sat9:00 am - 3:00 pm
SunClosed

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