Bike Scooter City

Bike Scooter City

 Verified
3.8

94 reviews · Statistics

PositivevsNegative
69% · 6527 · 29%
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Return Claim MadeYes (9) · No (63)
Product Quality
3.9 (83)
Shipping
3.8 (48)
Customer Service
3.8 (80)
See the Best Bike Shops in 2024 as rated by Australians on ProductReview.com.au.

Reviews

94 reviews
David
David
 

Predator Beast

My first Scooter at 58 and the Predator is definitely a beast very happy Cheers Guys Show details
Simon
SimonQLDSouth East Queensland, QLD
  Fair Incentive

Good customer service, awesome scooter, great price

Good customer service coupled with an awesome scooter at a great price made for a positive overall experience, thanks BSC. The Predator makes scooter riding fun! Show details
Dan
DanQLDWide Bay-Burnett, QLD
  Fair Incentive

Dragon GT

Overall a great scooter however I have only had it for 3 weeks before having to replace to throttle/display
Product Quality
Shipping
Customer Service
Ado
AdoBusselton3 posts
  Fair Incentive

Very satisfied

Have bought 3 scooters from these guys and have no complaints. Delivery was quick and products are great. Show details
Michael .D
Michael .DQLDSouth East Queensland, QLD
  Fair Incentive

Best scooter shop and great people

Bike scooter City Milton is absolutely
100 percent the best shop for scooters/ accessories and advice my
Girlfriend and I have spent about 10k on alot of different scooters &upgrades and accessories it honestly is the best day out cruisen the bike paths of brisbane if u haven't got a scooter go BIKE SCOOTER CITY MILTON! Start your adventure:) Show details
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Framey
FrameyAustralian Capital Territory5 posts
  Fair Incentive

Excellent scooter and service

Bought a Dragon GTR V2 - best value and best fine scooter. Powerful, fun and easy to ride. Sent very quickly, with free postage. What more can you ask for? Show details
Jake B.
Jake B.10 posts
 

2 scooters happy customer

I've purchased 2 scooters a dragon raptor and Makuta 10 plus both awesome scooters no problems excellent service with fast delivery Show details
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John
JohnQLDSouth East Queensland, QLD
  Verified
Product Quality
Shipping
Customer Service
Scoot boy
Scoot boyQLDSouth East Queensland, QLD
 

Great Scooter/Terrible Service

I purchase 2 scooters from Bike Scooter City (GTR V2 and a Slayer).
This is now twice that i attempt to call the Sumner park to service them (in October and December) and twice i got told that there was a queue of 200 scooters waiting to be serviced and that the waiting time was 4 weeks!
I had a flat tyre in December and got told i had to wait for 4 weeks to have my tube/tyre replaced!
This is seriously disappointing as i use my scooter to commute to work.
Really running out of solution, they are expensive machine and need to be looked after... Show details
Product Quality
Shipping
Customer Service
Olivia S.
Olivia S.
 

Excellent customer service and perfect scooter

Bought my first electric scooter from this shop and I'm impressed with the performance I got from Dragon Hunter X10. I'm super loving it. I'm very happy with my experience. Staff are friendly and approachable. Excellent! Highly recommended. Show details
Cess T.
Cess T.
  Verified

Perfect Service. Worth the Price

The 2 staff are absolutely amazing, they are so different from every other store, they care more about the customers and their satisfaction than profit, and that’s just dedication from these guys!

Hands down!! Worth the travel to come to see these guys and had Dragon GTR V2 for myself, and Dragon Slayer for my partner. I appreciate you guys thanks for the perfect service and repair. Show details

Joanne M.
Joanne M.QLDSouth East Queensland, QLD
  Verified

They are easy to deal with. Highly recommended!

A cool bloke serves me and my family, excellent customer service, they really care and wanted to make sure that we'll get the scooter that will best suit us. They are easy to deal with. Highly recommended! Show details
Shane Moir
Shane Moir
  Fair Incentive

Predator scooter

Service is first class great scooter minimal set up would recommend to anyone looking for a better than average scooter bike scooter city you have my vote
William D.
William D.
 

Great Service, Friendly and Helpful Staff. Awesome!!

I went to Bike Scooter City to get my second e-scooter. The staff was helpful and they explained the details well. I bought Ninja city and loving it. Great place , 100% recommended! Show details
Robert M.
Robert M.VICGreater Melbourne (Inner), VIC
 

Can't be happier

Thanks to all the staff at bike scooter city. Customer service was excellent in every way. I purchased a 2023 Dragon raptor all terrain scooter online and also spoke with staff on the phone. Everything that they said about the product was spot on. If you are looking for a scooter with get up and go for under two thousand dollars I must say you can't go past this one. I weigh just under 100kg and the thing flys,even uphills.
⭐⭐⭐⭐⭐ Show details

Questions & Answers

Nicole
Nicole

Hello, We have ordered a scooter for my Son for Christmas, We live in Western Australia and have paid for the scooter online, We have now received an email asking us to pay a shipping fee which we have paid and now have received another email to verify the credit card used to make the payments which doesn't sound right as they gave already received the funds, We are not able to contact them by phone and have left 2 voice mail messages with not return calls, Is there anyone on here that can help us verify that Bike scooter city is not a scam and how we can contact someone to verify our order. Any help will be much appreciated

Bike Scooter City
Bike Scooter City   DM   
Talal E.
Talal E.

How many years warranty comes with the scooter?

Aida
Aida  

i was told 1 year but not for everything. Already repaired the scooter and they did not cover it.

Tania M.
Tania M.  

They never honor warranty anyway just make excuses and blame the consumer

Details

CategoryOnline Shops, Physical Shops and Bike Shops
Offers Free Standard Shipping No
Offers Repairs & MaintenanceYes
Visit official website

Contact info for Bike Scooter City

Mon9:00 am - 5:00 pm
Tue9:00 am - 5:00 pm
Wed9:00 am - 5:00 pm
Thu9:00 am - 5:00 pm
Fri9:00 am - 5:00 pm
Sat9:00 am - 3:00 pm
SunClosed

Extra Information

99 Bikes
BikesOnline.com.au
Leitner
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