??!
1 photo
Bing Lee Physical store

Bing Lee Physical store

2.4 from 97 reviews

Reviews

2.4

97 reviews
5
(27)
4
(7)
3
(2)
2
(5)
1
(56)
  • Product Quality
    3.1 (40)
  • Return Claim MadeYes (8) · No (35)
  • Customer Service
    2.9 (49)
  • Warranty Claim MadeYes (5) · No (37)
Previous
Next

Reviewer Photos & Videos

  • More
david

davidSydney, NSW

  • 12 reviews
  • 3 likes

Purchase review

published

I was looking for a new TV one of the new 4k ULED TV's l had been to the good guys but very pushy they could not deliver until next day so said l was going to look at Bing Lee's that's ok well what a difference here l had talked to Roland on the phone about this tv he explained more about it we came to a deal very good price plus delivery today now that's service l had bought a stereo from them many years ago in Bondi junction would highly recommend Bing lee for excellent service especially Roland at the Alexandria store l will definitely be back in October to get a air conditioner

Customer Service
Product Quality
Return Claim MadeNo
Store LocationAlexandria homemaker
Warranty Claim MadeNo
See all answers
Peter Hopper

Peter HopperSydney, NSW

  • 3 reviews

Good shopping experience with helpful staff

published

I bought a new fridge. Staff were helpful and knowledgeable.
They delivered very fast on the same day and the quality and condition of the item was perfect
when it arrived.
Happy with their service

Customer Service
Product Quality
Store LocationParramatta
Warranty Claim MadeNo
See all answers
Liz D.

Liz D.Illawarra, NSW

Useless - absolutely useless service on phone & in store

published

Useless - absolutely useless service on phone & in store. Rang several times was put on hold & was hung up on not even answered! Tried to call back several times & rang out

Customer Service
Product Quality
Return Claim MadeNo
Store LocationWarilla
Warranty Claim MadeNo
See all answers
Appliance Retailers

Find out how Bing Lee Physical store compares to other Appliance Retailers

Know better, choose better.

Compare all
JamieLee G.

JamieLee G.Hunter Region, NSW

Buyer beware if you're not satisfied or your product is falsely advertised to do something.

published
Store LocationHornsby
Shell

ShellHunter Region, NSW

  • 2 reviews
  • 1 like

Excellent

published

So here I am again at BING LEE Bennett's Green. This time it was for a tuckerbox freezer and new mobile phone for hubby! What can I say except I love bing lee! Customer service is impeccable as always from ANDREW, could not be beat, as well as the price. Thankyou again, and I'm sure we will be back soon.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationBennett's Green
Warranty Claim MadeNo
See all answers
mamaluchka47

mamaluchka47Sydney, NSW

  • 10 reviews

Great prices and great service

published

Service and advice were great, delivery of two airconditioning units was speedy and as promised, and price, a very positive surprise! All in all, I highly recommend this company and store!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHornsby Westfield
Warranty Claim MadeNo
See all answers
gray l.

gray l.Sydney, NSW

Bing Lee Burwood store: Awful experience

published

Bing Lee Burwood stor, bought a very expensive vacuum that didn't not work as advertised (upright)
I took the vacuum back the next day and they refused return or replace, the vacuum did turn on and that was all they cared, for them any other fault or issue goes under "change of mind" and therefore not accepted

From now on I will stay away from Bing Lee even when they have discounts etc, it is not worth the risk

Customer Service
Product Quality
Return Claim MadeYes
Store LocationBurwood, NSW
Warranty Claim MadeYes
Product PurchasedShark NV801 Vacuum Cleaner
See all answers

Inaccurate advice from sales person

published
Customer Service
Store LocationRhodes
Betty C

Betty CSydney, NSW

  • 4 reviews
  • 1 like

Good customer service

published

Recently bought a new dishwasher and the fun timer service in store was good. The sales have good communication and attitude . Very easy transaction. Just the delivery was a day delay but When we called binglee, the sale person who serve us today was helpful .

Customer Service
Return Claim MadeNo
Store LocationCarlingford
Warranty Claim MadeNo
Product PurchasedDishwasher
See all answers
Appliance Retailers

Find out how Bing Lee Physical store compares to other Appliance Retailers

Know better, choose better.

Compare all

Bing Lee Haymarket - rudest customer service

published

Dealing with a sales person at the front desk on the phone called Bonnie. Possibly the rudest person I have ever met. Followed up on a quote from another store. Only spoke in blunt sentances. Told me to go away as checking if something was ready to pickup wasnt the customers job... I am picking it up. Asked to speak to manager, was told he was away and then she hung up on me.

Customer Service
Return Claim MadeNo
Store LocationHaymarket
sujen

sujenSydney, NSW

  • 3 reviews

Great Service

published

I wanted to buy Laptop and visited few stores. I went back to Bing Lee store in St Martins Blacktown as I found the staff friendly and knowledgeable. I ended up buying the Asus Laptop as it came with free gifts as well. I have started to use this laptop for my personal use and it is simple to use, specially with touch screen.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationSt Martins Blacktown
Warranty Claim MadeNo
Product PurchasedLaptop
See all answers
Jo A

Jo ASydney, NSW

  • 8 reviews

Absolutely love it

published

I went into the store was served straight away bought a clothes dryer and the salesman was very friendly and knowledgeable. I was able to take home that day. Would definitely recommend this place

Customer Service
Product Quality
Return Claim MadeNo
Store LocationCampbelltown
Warranty Claim MadeNo
See all answers
Mores M.

Mores M.Sydney, NSW

  • 2 reviews
  • 5 likes

Arrogant and Rude Worker for Bing Lee

published

Staff needs further training to improvise customer service. I find it very degrading to find a worker who intimidate customers infront of her co worker.
You’re supposed to be serving your customers with a smile and not being sarcastic.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationPENRITH
Warranty Claim MadeNo
See all answers
Frank O

Frank OSydney Surrounds, NSW

  • 6 reviews

Great service at competitive price.

published

It was easy to find what I wanted in the store. I haven't installed the product yet.
The sales person was very helpful and assisted by her knowledge of the product.
Her knowledge of the product plus the competitive price resulted in my making a purchase.

Customer Service
Return Claim MadeNo
Store LocationWest Gosford
Warranty Claim MadeNo
Product PurchasedMicrowave
See all answers
Bibi Talevski

Bibi TalevskiSydney, NSW

  • 3 reviews
  • 1 like

Very happy with Bing Lee Hurstville store

published

Purchased a TV and a dryer from the Hurstville store 3 months back, the sales person was very easy to talk to and is knowledgeable regarding the products. Delivery was fast too. Only problem was the Dryer was dented on the top after I opened the packaging, called the store and arranged pick up/re delivery immediately. It was a smooth and pleasant transaction even with the slight hiccup of the dented dryer. I will shop with them again in the future.

Customer Service
Product Quality
Return Claim MadeNo
Store LocationHurstville NSW
Warranty Claim MadeNo
See all answers
Appliance Retailers

Find out how Bing Lee Physical store compares to other Appliance Retailers

Know better, choose better.

Compare all
Alex L.

Alex L.Sydney, NSW

Selling used products as new *****Buyers Beware*****

published
Customer Service
Product Quality
Return Claim MadeNo
Store LocationBankstown Bing Lee
Warranty Claim MadeNo
See all answers
Jess

JessHunter Region, NSW

German cockroaches

published

BE AWARE!! I Purchased a Miele vacuum from Bing Lee Thornton to then come home to unpack vacuum to find two well alive German cockroaches in box.! I was so disgusted I immediately contacted the store and via email to have them say there is nothing they can do and that there store is fumigated. Well clearly not!! I now am out of pocket to get my brand new house sprayed. Will never be buying from this store again!!

Customer Service
Product Quality
Return Claim MadeNo
Store LocationThornton NSW
Warranty Claim MadeNo
Product PurchasedVacuum
See all answers
Jill H.

Jill H.

  • 2 reviews

DON'T SHOP AT BING LEE RHODES

published
Customer Service
Product Quality
Return Claim MadeYes
Store LocationRhodes, NSW
Warranty Claim MadeYes
Product PurchasedSunbeam Mixmaster
See all answers
Graeme

GraemeSydney

  • 2 reviews
  • 1 like

Annoyed

published
Customer Service
Return Claim MadeNo
Store LocationThornton NSW
Warranty Claim MadeNo
Product PurchasedLogitech UE BOOM 3 Night Black
See all answers
Jasmine

JasmineNorthern Region, NSW

  • 3 reviews

Love my dishwasher!

published

So happy with my new dishwasher! Made it so much easier when the staff member was so helpful and kind. Thank you so much! I think his name was David.

Customer Service
Product Quality
Return Claim MadeNo
Product PurchasedDishwasher
See all answers
Page 1 of 5
See all Bing Lee reviews

Questions & Answers

Tiana T.

Tiana T.asked

Physical store

Have bought dryer in store &arranged for delivery &fiting today. Can i cancel &get refund before they arrive?

2 answers
wingnut
wingnut

ring the store & ask

Fired Up
Fired Up

So what was the outcome?

Get an answer from our members and Bing Lee representatives

Other Appliance Retailers


ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.