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Bing Lee Physical store

Bing Lee Physical store

2.6 from 156 reviews · View Statistics
See the Best Appliance Retailers in 2022 as rated by Australians on ProductReview.com.au.
Listing monitored by Bing Lee

Reviews

  • Product Quality
    3.3 (84)
  • Return Claim MadeYes (23) · No (68)
  • Customer Service
    2.9 (98)
  • Warranty Claim MadeYes (11) · No (76)
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Loving Phillips XXL Airfryer

published

Entered your Burwood store looking to buy a Air fryer. The store was well organised and had a decent range of products. I was served by staff member Tokyo who was very knowledgeable and helpful. I need look no further. Very pleased with my purchase. Would shop there again.

  • Product Quality
  • Customer Service
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Jordan R.
Jordan R.Northeast, VIC
  • 16 reviews
  • 7 likes

Purchased a TV, but no remote control unit?

published
  • Product Quality
  • Customer Service
Bing Lee
Bing LeeBing LeeSend a private message
Jordan R.
Jordan R.
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Slowrollin
SlowrollinHunter Region, NSW
  • 4 reviews

Customer service

published

Had a problem with a dryer. Clay from Bing Lee, Bennetts Green sorted it out straight away. Well done Bing Lee.

  • Incentivised Review No
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Matt M.
Matt M.Sydney, NSW

New Appliance delivered damaged - terrible service

published

I bought a new LG fridge a few days ago for 2,599$. The fridge has been delivered with 2 dents on the main doors, which I complained about immediately. I asked for a replacement but it has been declined saying that LG will be in touch for replacing the doors. No response via email - I had to go in person at the store.
I also found out that the same fridge is sold in Harvey norman 100 mt down the road for 2199$. Still waiting to find out when the problem is going to be fixed

  • Customer Service
  • Incentivised Review No
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Miele washing machine purchase

published

Very happy with product, service was fantastic, very helpful and delivered in 10 days, so easy, will definitely use Bing Lee again.

  • Product Quality
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Dave T.
Dave T.Hunter Region, NSW

Top Class LG TV.

published

I have found that the few Bing Lee that I`ve shopped at are well set up to find the product that I need. The items I need are easily found, & the staff are visibly around & always helpful & very knowledge & know their products.

  • Incentivised Review No
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Stephen W.
Stephen W.Sydney, NSW
  • 6 reviews
  • 2 likes

Slowest refund in history

published

Not sure who is telling the truth but after the store looses my receipt then told finance is using a refund to find out they received it 4 days later and then told can take up to a further 10 days to receive my refund. I once was a bing Lee shopper but give me good guys and Harvey Norman please. At least the issue a refund immediately.

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  • Customer Service
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Related Articles

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Where to buy and how to choose a monitor and other home office needs

In light of the escalating coronavirus pandemic, many Australians are opting to or being asked to work from home. If you need to set up a home office, here’s a quick guide on where to buy and how to choose the essentials like a monitor, keyboard and mouse.

Wendy Z.
Wendy Z.
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Arthur C.
Arthur C.Sydney, NSW
  • 3 reviews
  • 1 like

Very dedicated staff

published

Just bought a new coffee machine la primma donna delonghi, and I did have a difficulty in getting it running properly, I brought it back to the liverpool store and I got it set-up by a staff with a great knowledge and understanding , very high recommended bing Lee liverpool nsw to you all.

  • Product Quality
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Very Disappointing Customer Service

published
  • Incentivised Review No
  • Store LocationFyshwick Canberra
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Julia
JuliaSydney, NSW
  • 5 reviews
  • 10 likes

No Refund for faulty product

published

Bought mobile flip phone 5 months ago and screw fell out of the flip and cant use. This is the 3rd faulty one I have bought and first one I have asked for refund. Said would send it for repair and in the meantime I will have no phone. I would like a refund so I can buy another phone. Bing Lee Alexndria Could not care less. KI am elderly and disabled and need the phone for day to day and emergencies. Dont go there

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Shelbin
ShelbinSydney, NSW

Purchased a TCL Smart TV

published

Very unsatisfied. The TV screen is black with no picture purchased 4 months ago. The shop told me to take it home and a technician will come out to have a look. Noone came so I had to ring TCL in Phillipines myself when I paid the money to Bing Lee they have just washed their hands and I have a lemon TV.

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  • Product Quality
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australia
australiaaustralia nsw
  • 32 reviews
  • 21 likes

Appalling service & bad attitude

published
  • Incentivised Review No
  • Return Claim MadeNo
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Jesslyne B.
Jesslyne B.
  • 2 reviews

Don't honour price guarantee

published

So the next day after purchasing my chromebook the price dropped significantly, other stores honour price guarantee, Bing lee doesn't. Better off purchasing from officeworks, Harvey Norman, or Big W. They all honour price guarantee of ybe price drops. I will make sure to shop elsewhere in the future.

  • Product Quality
  • Incentivised Review No
  • Warranty Claim MadeNo
Bing Lee
Bing LeeBing LeeSend a private message
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R.R.R
R.R.RSydney, NSW
  • 2 reviews
  • 2 likes

The After Sales service is BAD. False advertising! False marketing!

published
  • Product Quality
  • Customer Service
Bing Lee
Bing LeeBing LeeSend a private message
R.R.R
R.R.R

Yep! You did sent it after posting this review 2 months ago. Thanks!

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Zac
ZacNortheast, VIC

Rude lady at the front desk.

published

Lady at the front counter didn’t want to be there. She was rude and had attitude towards the customers. I have spent plenty of money at this store and wont be returning.

  • Product Quality
  • Customer Service
Bing Lee
Bing LeeBing LeeSend a private message
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Questions & Answers

Ray Hall
Ray Hallasked
Physical store

I just purchased a pair of BT Sony headphones from Bing Lee, Taree, NSW. I was told on 19th April that they would not be in stock until the 28th April. I was asked for a deposit but decided I would pay the full amount of $99. The item arrived on the 28th April but I also discovered they were on sale at $69 on that day.

Surely I am entitled to a discount for the reduced price?

2 answers
The Reviewer
The Reviewer

Probably not

Bing Lee
Bing LeeBing LeeSend a private message
Tiana T.
Tiana T.asked
Physical store

Have bought dryer in store &arranged for delivery &fiting today. Can i cancel &get refund before they arrive?

2 answers
wingnut
wingnut

ring the store & ask

Fired Up
Fired Up

So what was the outcome?

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Bing Lee Physical store

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