Bing Lee Physical store

Entered your Burwood store looking to buy a Air fryer. The store was well organised and had a decent range of products. I was served by staff member Tokyo who was very knowledgeable and helpful. I need look no further. Very pleased with my purchase. Would shop there again.

Purchased a TV from Bing Lee Wodonga,
Should have been a simple transaction with a brand new TV.
Guess what? No remote control unit, therefore no batteries for the unit, and no stand/s for the TV. DESPITE THE FACT " THIS IS INCLUDED IN THE PACK".
Tried to ring Bing Lee Wodonga on 3 separate attempts, on the Saturday 16th July, 2022 ( TV purchased arvo/ evening fri 15th July 2022) but couldn't get thru. ( phone rang out, or was answered but hung up immediately without speaking to anyone)
We had to go to the good guys albury to get a universal ...

Had a problem with a dryer. Clay from Bing Lee, Bennetts Green sorted it out straight away. Well done Bing Lee.

I bought a new LG fridge a few days ago for 2,599$. The fridge has been delivered with 2 dents on the main doors, which I complained about immediately. I asked for a replacement but it has been declined saying that LG will be in touch for replacing the doors. No response via email - I had to go in person at the store.
I also found out that the same fridge is sold in Harvey norman 100 mt down the road for 2199$. Still waiting to find out when the problem is going to be fixed

Very happy with product, service was fantastic, very helpful and delivered in 10 days, so easy, will definitely use Bing Lee again.

I have found that the few Bing Lee that I`ve shopped at are well set up to find the product that I need. The items I need are easily found, & the staff are visibly around & always helpful & very knowledge & know their products.

Not sure who is telling the truth but after the store looses my receipt then told finance is using a refund to find out they received it 4 days later and then told can take up to a further 10 days to receive my refund. I once was a bing Lee shopper but give me good guys and Harvey Norman please. At least the issue a refund immediately.

Just bought a new coffee machine la primma donna delonghi, and I did have a difficulty in getting it running properly, I brought it back to the liverpool store and I got it set-up by a staff with a great knowledge and understanding , very high recommended bing Lee liverpool nsw to you all.

I recently visited the Fyshwick branch in Canberra as we are in the process of renovating our home. I was in the market for a new oven, dishwasher, rangehood and fridge and was ready to spend up big - I mean $20K as the oven we want is $10k. After waiting 20 min with no success I approached the front desk to ask for someone to provide a quote. I had all the names of the brands/makes of the products I wanted so and was ready to put a deposit.
Finally a lady approached the front desk and proceeded to go into the Bing Lee website and frustratedly ...

Bought mobile flip phone 5 months ago and screw fell out of the flip and cant use. This is the 3rd faulty one I have bought and first one I have asked for refund. Said would send it for repair and in the meantime I will have no phone. I would like a refund so I can buy another phone. Bing Lee Alexndria Could not care less. KI am elderly and disabled and need the phone for day to day and emergencies. Dont go there

Very unsatisfied. The TV screen is black with no picture purchased 4 months ago. The shop told me to take it home and a technician will come out to have a look. Noone came so I had to ring TCL in Phillipines myself when I paid the money to Bing Lee they have just washed their hands and I have a lemon TV.

Bing Lee's advertising spiel does not match their in house service.

Recently we visited 3 stores endeavouring to obtain product information details etc.

The first, after waiting approx. 1hr. the salesperson could barely understand english, nor was any attempt made by him to engage someone else.

2nd. > Similar wait time, limited staff, zero result.

3rd. > Assistance once again lacking, on the way out we interrupted a "staff gathering", & advised of the appalling service received from all stores. Not surprisingly no interest was shown.
...

So the next day after purchasing my chromebook the price dropped significantly, other stores honour price guarantee, Bing lee doesn't. Better off purchasing from officeworks, Harvey Norman, or Big W. They all honour price guarantee of ybe price drops. I will make sure to shop elsewhere in the future.

Bought our first item from Binglee last Nov.2021
Purchased a coffee machine worth 1980 from Binglee Marsden Park.
We asked the salesperson if they can match the price from Good Guys which is around 1800. The salesperson told us that we are getting gifts cards from woolies worth $100 as part of their promotion at that time. Since the coffee machine that we wanted is not available in Good Guys Marsden park (we have to pick it up from Good Guys Castle Hill) we decided to go to Binglee Marsden Park to check if the item is available before driving t...

Lady at the front counter didn’t want to be there. She was rude and had attitude towards the customers. I have spent plenty of money at this store and wont be returning.