BioChef Arizona 6 Tray Questions & Answers

Same here, used twice and now E1 code and doesn’t work. The manual says look for a steel lever on the right hand side, there isn’t one?

Hi Holly I have an 8 tray Arizona and I usually dry about 800g beef sliced into 0.5mm thick slices in a 4 hour cycle. It is super easy to clean and operate as I use baking paper under the meat to stop it sticking

Thank you for your answer. Just purchased one online, looking forward to use it now.

Try contacting support@vitality4life.com or on 1800 802 904. They have recommended drying herbs with the biochef at 46 Celsius from 1 to 4 hours which has worked for me for herb drying but I haven’t tried dehydrating ginger. Hope this helps.

Hi Keith, Thanks very much for getting in touch. We recommend drying herbs at a temperature of between 35 - 51 degrees Celsius depending on the amount of humidity in the air. After rinsing under cool, running water and shaking to remove excess moisture, place the herbs in a single layer on the trays. Drying times vary from 1-4 hours.

We have had much success dehydrating Tumeric and turning it into a powder. We first boil the Tumeric, drain and rinse, then Dehydrate at approximately 50 degrees celcius for between 5-7 hours.

I hope that helps.

Please do not hesitate to get in touch with our support team at support@vitality4life.com if there is anything else that we can help you with.

Kind regards,

Hayley

Apologies, it is actually the 6 tray, not sure where I got that from.

We have the 10 tray unit, it doesn't require that much back or top clearance as the air exits along the side vents at the front, and around the front door . The top does not get that hot, same with the rear - the fan at the rear pushes the hot air toward the front. Give clearance above the unit at the front of the machine, and as the base gets quite warm it should be placed on an insulating board, like a bread board, if you have it on a timber surface you want to protect. Ours is in an open plan kitchen, never noticed any condensation, and no need to leave windows open if that is what you mean. If in doubt regarding placement you could check your manual.

Hi Jake, thank you for getting in touch. The door will need to be secured whilst Dehydrating. Please do not hesitate to get in touch with us at support@vitality4life.com if you would like any further details. Kind regards, Hayley

Hi Robbie, thank you very much for your review. I understand that my colleague from our support team is immediately looking after this for you. Please do not hesitate to get in touch if there is anything else that you need assistance with. Kind regards, Hayley

I hve the 9 tray and its all steel definately no plastic and its only abt 9mths old .can u take it back for refund?

Definitely plastic interior. A disaster. Not sure. Following it up. Thanks for your input. Much appreciated.

Hi Debra, thank you very much for getting in touch and sincere apologies for the delayed reply. We can guarantee that all plastics used are BPA Free and Food Grade. Could you please supply your email address or phone number so that we can contact you to discuss further. We want you to be %100 happy with your purchase. We look forward to hearing from you. Kind regards, Hayley

Thanks for your reply. Lily, above, my reply to her, states that the same model is all steel, no plastic? I am very unhappy with this purchase and am stuck with the thing in its box in the garage, not sure what to do. I don't feel comfortable leaving an email or phone number on this page. I messaged the Facebook page and wasn't replied to.

Hi Debra, thank you for your message. The Arizona Sol 9 tray dehydrator does have BPA free plastic outer and inner casing. Lilly must have a different model such as the Kalahari which is completely Stainless Steel. I will check with our Facebook team about your message, apologies that you have not had a reply. In the meantime, in order to asses your options further we will need to communicate with you via email with our support team. Please email support@vitality4life.com and attention the email to myself. We look forward to hearing from you. Kind regards, Hayley

Thank you Hayley. I won't follow it up. I gave it away to charity. We can't use it and are very disappointed. We are allergic to many of the plastics and BPA free is simply not specific enough...we needed to know exactly which plastics. I wish I had known about the Kalahari, we could have purchased that. But now I will be purchasing another at a later date after much consideration about the make and model.

Hi Connie, thank you for very much for getting in touch. Most foods can be dehydrated, with the general exclusion of dairy products and high-fat items. Unlike fruit, meat and most vegetables should be cooked first before dehydrating. Once you have a variety of dried ingredients, you can assemble them into meals. Some whole meals can be prepared and then dehydrated, like soup and risotto. This minimises prep even further and allows flavors to meld. For efficiency, consider dehydrating a variety of foods at the same time, so long as they require the same drying temperature. I hope that helps. Please do not hesitate to get in touch if there is anything else that we can help you with. Kind regards, Hayley

Hi Nguyen, our best dehydrator is the Savana. This has dual fan technology (2 stage sequential temperature timer) which offers fast and regular drying modes. Transparent glass fixed door, if you would like to contact us at support@vitality4life.com there is a 5% new customer discount code I can offer. Regards Bec V4L

i really cant remember--i sold it ages ago. it didnt really crisp veggies llike i thought it would.

Hi Ansir, the cost of running dehydrators is very low. The Arizona 6 tray is 420-500w which costs around 50cents per hour. Sorry its taken so long to reply, hope this helped :)

Hello there, thank you for your interest. Our Kalahari range is our most recent to the Biochef family. Please contact our support team and they will be happy to answer and further questions your might have. We stand proudly by our 3 year warranty on this range. All the best for now.

Hi Tim, the main difference of these 2 models is the drying time, the Arizona Sol has 19.5 420-500w (lower energy consumption) and removable door, and the Arizona 24hrs 800w. So I guess the Arizona Sol would be the way to go. :) Anymore questions please ask. Regards Bec V4L

Doesn’t That mean that the Arizona vs Arizona Sol is better, because it’s more powerful and dries everything quicker? I actually don’t like the cheap looking door from the Arizona sol. The Arizona looks better.

Hi Daniel, it is personal choice really. The Arizona is a great unit and some people do definitely prefer the design of the Arizona. The Arizona will definitely dry more quickly and evenly. Please do not hesitate to ask if there is anything else that I can assist you with. Kind regards, BioChef

Hi Peter, it may have something to do with the door magnet. Sometimes if it is off centre/loose it can read this error. You may have to send it in for a service. If you would like to please contact us at support@vitality4life.com Regards Bec V4L

Hi James you can purchase them at Kitchen Warehouse. You probably should call them first to see if they are in stock. If you don't have any luck we can ship one from our warehouse no delivery charges. Regards Vitality4Life.

Hi Alex so sorry to hear this. Maybe there was a power surge and the power blew a fuse. Please contact us at support@vitality4life.com and we can organise to get this sorted for you. Regards Vitality4life.

Actually, can that. Just did an on-line search and found a more recent manual. :)

Hi Alison, yes that is right it was an error and amended now. Please let us know if you have anymore questions. Regards Vitality4life.

Hi Elspeth, thanks for your inquiry. Yes you certainly can dehydrate nuts. We have a small manual which has some drying tips in the back but the best thing is to google and see what other people advise. You can get all kinds of expertise. But you can definitely dehydrate almost anything and Nuts are great. You can soak them first I believe and dry between 12 to 24 hours. Any more question please ask. Warm Regards Vitality4life.