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Birds Nest Online store

Birds Nest Online store

4.4 from 8 reviews

See the Best Footwear in 2019 as rated by Australians on ProductReview.com.au.


Fantastic Online Store

I have now been using Birdsnest for two years. Fast service, great website they send to a lovely note with each purchase quick & easy returning. Do not hesitate to use this site. They are terrific. Lots of variety in store & styling thoroughly recommended especially women over 50 great work Birds

Product Quality
Shipping
Return Claim MadeNo
Sizing True to size
Product Appearance As advertised
1 comment
Hello, thank you so much for taking the time to leave such a fabulous review! We are thrilled to hear that you have had such a positive experience in our nest and we look forward to seeing you again real soon! Love, Katherine and the birdsnest girls x

Great online service

The website was easy to navigate and fun. Its great to be able to read the reviews on most of the items that have been tried & tested by the buyers. The delivery was very quick and professional. The items were packaged beautifully with a handwritten thank you note inside. I would definitely buy from this online store again with no hesitation. Love the items I purchased. Thanking you Birdsnest.

Product Quality
Return Claim MadeNo
Sizing Slightly large
Product Appearance As advertised
1 comment
Hi Kerri, thank you so much for taking the time to leave us such a lovely review! We're so glad that you love the whole nest experience, we love having you! Your feedback has truly brought a smile to our faces that we can't wipe off and we can't wait to see you back in the nest again. Love, Sarah and the birdsnest girls x

They don't sell petite clothing but advertise they do

Unfortunately this clothing site advertise as selling petite sized clothing (clothing specifically made to fit ladies under 160cm in height - their own advertising) but it's not true. Very disappointing. I contacted them directly to check the mistake wasn't mine. Their first response kept referring to 'size 6' clothing (which has nothing to do with the meaning petite even by their own words), and after a few exchange emails it became clear they have selected a few regular sized clothes they have decided will fit on ladies of a shorter stature and decided to label them 'petite'. There are no clothes on this site that have been tailored to fit a shorter frame, ie, decreased shoulder to bust measurement, or waist to hip ratio.

3 comments
Dear Kate It's great to hear from you and thank you for getting in touch. To clarify, we don't advertise as selling petite sized clothing. We do sell clothes in a regular range of sizes from Size 8-24. When we are describing the clothes, our lovely styling birds who are personally handling each garment, make a qualified call on whether or not the style may suit a smaller or "petite" person to wear. The stylist then tags that style for "petite" and it comes up under the "Will this suit me?" tab on the item page as petite. We trust this helps to explain the way we describe our clothes on our site. We try to give as much information as possible including measurements, to make it as easy as possible for you to view and purchase styles from us. Love, Sarah and the birdsnest girls xYes, Ive noticed how you’ve now changed your description regarding your ‘petite’ suitable clothing. I have to assume that none of you are petite, nor have dressmaking experience, as if so you would be fully aware that a vertical stripe does not make clothing fit a smaller frame.Hi Kate Thank you for getting in touch with us again re shopping for styles to suit your petite sizing. Please know that we are constantly evolving and endeavouring to show you the measurements for all styles, as we have alluded to previously. So you can actually measure a style against your own measurements, and receive recommendations, especially if you have filled out your style profile. We understand you have been disappointed in the representation of "petite" styles, and we do apologise if you have felt let down or under-serviced when searching our site. We are always open to feedback and our head of Styling, Sarah, would welcome the opportunity to talk with you about this very important subject at any time. Do please let us know if you would like her to reach out to you for a chat. Love, Sarah and the birdsnest girls x

Sizes seem to focus more on larger sizes

I love the service that this online store offers however I find that the sizes they offer run very large. I am an 8-10 and find I find to order the smallest sizes and still find many run too big for me.

Product Quality
Return Claim MadeNo
Sizing Very large

Delighted with the service, the dress is a perfect fit, good quality, colour is true to the advertis

To navigate on line was quite easy, with a great range of clothing to choose from. The boho style dress I purchased is good quality and excellent fit.

1 comment
Hi Joc, We are thrilled to hear that your new dress is a winner and that you have had such a great experience on our site! We look forward to seeing you back in our nest again real soon. Love, Katherine and the birdsnest girls x

Always a pleasure!

It doesn't matter how small your order, it is handled efficiently and you feel like they really do appreciate your business.

1 comment
Hi Amy, thank you so much, it's a pleasure having you as a birdsnest girl! Love, Katherine and the birdsnest girls x

Fantastic

I am a frequent online shopper and birdsnest is by far the best store that I have ever come across! The customer service is incredible and the employees are very friendly, enthusiastic and confident! A lot of care and thought goes into each parcel that is packed with a personalised hand written note and wrapped perfectly! The items are always delivered in perfect condition! Highly recommend!

1 comment
Hi Rach, thank you so much for taking the time to leave us such a lovely review! We're so glad that you love the whole nest experience, we love having you! Your feedback has truly brought a smile to our faces that we can't wipe off and we can't wait to see you back in the nest again. Love, Sarah and the birdsnest girls x

Stunningly good site and service

This remarkable online shopping experience has clearly been designed by women for women. Think quality products, on trend style advice/coordination with next day delivery. I love shopping here

1 comment
Hi Jodie, Thank you so much for leaving such a fabulous review, we are so happy to hear that you have had such a positive experience in our nest! We are looking forward to sharing many more beautiful new pieces and some great bird stories with you in the coming months.Thanks for being a birdsnest girl! Love, Katherine and the birdsnest girls x

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