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Fiona BarbourPeel, WA
- Verified customer
Excellent service
Our house is more than we could imagine, with great finishes. The service throughout was great. The whole process was easy. The online account, constantly kept us up to date with the timeline, etc. Nigel was exceptional. We are so happy with our new home. We would definitely recommend Blueprint.
1 comment
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Terry PattonPerth, WA
- 4 reviews
- Verified customer
Stress free build
From the day we met Peter Lever Blue Print sales guy we were impressed. We told him what our budget was and what was important to have in the home. He then came up with a design that had everything we wanted and more. We couldn’t have been happier. He made this stage of the build an absolute pleasure. He was very knowledgeable and suggested some things that we took him up on. This man even delivered plans to us in Bali. What service!
Once plans were complete we had our pre start with Candice which again knowledgeable and outstanding service.
On...Read more
1 comment
Blueprint H.Blueprint Homes
Hi Terry,
Thank you so much for taking the time to share your experience with us, 5-star review and recommendation - we are incredibly grateful! We are delighted to hear you enjoyed the building journ... Read more
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Other Home Builders
Brighton Homes
4.9(461)Dale Alcock Homes South West
4.9(350)Celebration Homes
4.8(914)Hotondo Homes
4.8(627)KrishPerth, WA
- 2 reviews
- 1 like
- Verified customer
Perfect what Blueprint has committed and thy has delivered
Am writing this review after completion of 2+ years of stay in my house, Throughout sales and construction period communication Process is good , after sales service is as expected level and not experienced any major issues,minor issues were fixed ASAP with out any delay, only two minor things i have noticed one is pre-start reschedule has taken bit longer a time and key handover process had a process gap i have followed up with them to collect the key, other than that over all process and quality of work is good and so far not noticed any Major issues,
1 comment
Blueprint H.Blueprint Homes
Hi Krish,
Thank you for taking the time to write your review, reflecting upon your building journey with our team. We are delighted to hear you have settled in and are happy with the overall quality o... Read more
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HaileyPerth, WA
- 2 reviews
- Verified customer
Warranty is 6 years, structural cracking at 8 years. Handy.
I was happy with the build process and staff when I built in 2012, everything went smoothly there. Also happy with the office staff and comms.
Unfortunately structural cracking has been identified above the master bedroom window 8 years later. Structural warranty is only 6 years so it’s too bad so sad.
I’ve had 2 separate tradesmen inspect and both confirmed its definitely structural and more than “settling” as I continue to be told.
Blueprint inspector finally went to inspect this week and reported “There’s no structural beam on the linte...Read more
l” (as one of my tradies have reported as being the reason for the cracking) “and it's out of warranty anyway, 6 years unless you have it in writing, It’s just general homeowner maintenance”. Very disappointed I’m now up for a $1000+ repair to fix it properly.1 comment
Blueprint H.Blueprint Homes
Hi Hailey,
Thank you for reporting this. I understand our Service Team will be in contact with you very soon to discuss this matter further.
Blueprint Homes.
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- Verified customer
Couldn't be happier!
Blueprint Homes went above and beyond at every single step along the way. I could not recommend them highly enough!
Right from the word go, Blueprint listened to all of our wants & ensured they could meet every single one of them. They even thought of things right at the start that we didn't think of until much later in the build and we are just so glad we had a designer that truly cared about what they were providing us with (i.e. A bulkhead in the kitchen and something as small as the placement of a tap makes a huge difference!)
Blueprint k...Read more
ept us up to date along the way and always informed us of any type of delay (which were very minimal anyway). We always knew exactly where the build was at and were pleased to see how quickly the build progressed. The team were always so friendly & professional and always answered any questions I had within a day (I found this really impressive!). The quality of the work was outstanding - one thing we noticed with blueprint is that they will select their contractors who align with their own values. All of their teams/contractors were professional, friendly and went above and beyond. We could barely find anything to fault! Our Supervisor was also really informative and honest about the build which made it such a breeze! Overall, I would highly recommend Blueprint & if I ever built again, would use Blueprint again. We are so beyond happy!1 comment
Blueprint H.Blueprint Homes
Hi Jade,
Thank you for your kind words of appreciation and 5-star review! We are incredibly grateful you have taken time out to share your home building journey. We are absolutely delighted to know yo... Read more
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Review collected in partnership with Blueprint Homes
- Verified customer
Great building company!
Blueprint homes displayed excellent customer service and knowledge throughout our build process. They were upfront about site costs and any costs for optional extras. We received weekly progress updates and any concerns we had were responded to within 24 hours. Any minor issues we identified were also fixed promptly. Would build with them again!
1 comment
Blueprint H.Blueprint Homes
Hi Mon G,
Thank you for your review and words of appreciation! We loved to read that you were pleased with how your build went and you felt supported by our team from the very beginning. We will ensur... Read more
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- Verified customer
Great Experience
We decided to build with Blueprint based on reputation and how their ethics met our requirements. At the first meeting we had many questions and all of them were answered no matter how basic/obvious. We had assistance with amendments to design, the purchase of our land and helping us pick the right colours and designs to make the house work for us. I cannot fault any of the staff that we dealt with. We appointed a building inspector at our pre-handover meeting and he commented on the high standard of workmanship and struggled to find anything to add to his report. Highly recommend Blueprint, we can't wait to turn our new house into a home.
1 comment
Blueprint H.Blueprint Homes
Thank you Louise for your kind words of appreciation and recommendation. Our team is delighted to hear you enjoyed the building journey and were happy with the level of service provided, right through... Read more
to the quality of workmanship. We hope you now enjoy moving in and making it your very own. Congratulations and welcome to the Blueprint Homes family!Similar opinion? Write a review on ProductReview.com.au!
Review collected in partnership with Blueprint Homes
KatePerth, WA
- 2 reviews
- Verified customer
Great build!
I would definitely build again with Blueprint Homes. After meeting with a number of builders we decided to go with Blueprint not only for the high quality of homes we had seen and the inclusions that were often additional costs with other companies, but because of the customer service and communication that we had received. The sales reps that we had spoken with seemed honest, weren't pushy, went above and beyond to help and instead of speaking badly about their competitors they let their own products and service to the talking. Karim met with ...Read more
us numerous times and went above and beyond to make sure we were happy with our design and to help us find the right block. The whole process from design to build was managed beautifully, communication was frequent and easy. Any issues that arose were dealt with swiftly. I would highly recommend!1 comment
Blueprint H.Blueprint Homes
Thank you for your feedback Kate and 5-star review! We are so happy to hear you found our team professional, especially the service received from Karim and you enjoyed the building journey from start ... Read more
to finish. Congratulations again on becoming a new Blueprint home owner! We wish you all the very best.Similar opinion? Write a review on ProductReview.com.au!
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Other Home Builders
BobPerth, WA
- 8 reviews
- 6 likes
- Verified customer
Blueprint Homes(Balcatta WA) Feedback for Demolition and Rebuild for large Block House.
General: We had 3 previous quotes from other builders prior to meeting Blueprint. I guess we had a good idea what are needs were and Blueprint delivered on the features we needed included. These were the things that swayed us, rather than price. The follow through from Sales(Shannon) from the very first discussions when we met him never changed. The design team were very professional, and Admin and Management all sang the same tune. In a word I would describe the staff collectively as “Genuine”. There were moments of concern, as I am sure there...Read more
always is, but the staff maintained a professional approach, even during this “COVID 19” issue. We had a few changes to the typical build after signing, and the staff accommodated these changes. Some of the more important examples were Siteworks (footings/screen wall); kitchen cupboard changes(Kickboards); and a change to the water supply(Underground Joins). In each case there was a specific VO cost associated with each one, and we accepted that. The only difficulty we found throughout the process was organising NBN, Demolition/Power Dome(and its associated issues: Water meter). This was outside the builders’ scope of works. The People: SG: Thanks Shannon for your professional and no nonsense approach to sales and design. Your follow through has been a great appreciation to us, and we feel that every discussion/issue/query was delivered. This in itself is a powerful gift. You’re an asset to your Company. EM: Hard to fully describe the breadth of understanding here, other than to say Eden knows an incredible amount and has the innate ability to represent the Co, across a broad spectrum of concepts and follow through. Amazing Job, and follow through. Completely appreciate her professionalism. CC & GW: These guys in design are very talented, but also have the skills to communicate with customers in a way that expresses professionalism in a role that probably doesn’t normally require customer Liaison. Thanks for being absolute Pros and helping us achieve what we needed to from this build and specifically our alfresco area. NM: I had been warned by friends who have used other Builders about the difficulty getting Liaison Managers to return calls/follow up etc. Nicky is Customer Service personified, with a sense of humour as well. I don’t know how she does it, in the “meat in the sandwich role” but thankfully she professionally mediated and consolidated every issue we had “as it cropped up” and in lightning fast response time. Nicky delivers, delivers, delivers. Your professional approach has been greatly appreciated here, and I hope we haven’t pushed the relationship too far. Really want to thank you. P(Construction Supervisor): Peter has a very good rep with his tradespeople, so we knew very early that someone who has the respect of the building trade would be very good. It seems that he had his trades lined up and project managed extremely efficiently(I believe our build has come in ahead of scheduled time) Peter, through Nicky helped us achieve some things that weren’t typical. Such as: having trades “outside of the builder” do specific works to save us time after handover.(Valuable from a timing/moving in point of view). He also made some helpful suggestions for future non-builder issues. Can’t thank you enough Peter. All said, Blueprint Homes has made our First (and only) build a pleasant experience and we wholeheartedly can recommend them. Their success is obvious as they put great effort into recruiting and maintain Top Quality staff. Forgot to mention Debra on reception was very friendly, helpful and easy to get through to the correct person when required. Don’t hesitate with these guys, they are busy for a reason.1 comment
Blueprint H.Blueprint Homes
Bill & Katrina,
Thank you so much for your kind words of appreciation regarding our team and 5-star review! We will be certain to pass along your feedback to all concerned. Everyone will be absolutely... Read more
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Ming YangPerth, WA
- Verified customer
We loved our new home . Excellent job . Highly recommended Blueprint home teams . thank You so much .
Dear all blueprints home design team .
We loved our new home . Excellent job . Thank you so much been looking after us since beginning till ends of handover.
We are had great experience, very happy our new home , definitely highly recommended Blueprint home Design . Such fantastic teamwork .
Much appreciated , thanks agin .
1 comment
Blueprint H.Blueprint Homes
Hi Ming,
Thank you for your review! We are delighted to hear you felt supported throughout the building journey and enjoyed the experience. We will certainly pass along your words of appreciation to o... Read more
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Review collected in partnership with Blueprint Homes
The reviewer stated that an incentive was offered for this review
Paolo VedovaPerth, WA
- Verified customer
ABOVE and BEYOND
Blueprint has an amazing team of professionals who will make your vision a reality. No matter where you are, how busy you are, their team will follow you, support you, empathize with you and they will complete the task. They will not leave you behind, never. I have completed the entire project online and from half way around the world. From the first contact via email to the key handover everything was done online. Due to the nature of my job, I am constantly based overseas, in this case in the middle east and I had only one chance during a bri...Read more
ef holiday to go to see the property which was almost complete and to briefly visit their office in Perth. My wife and I were already impressed by then. Quality of critical material such main structure and roof are great. Few items which you have the option to select, such exterior entrance door handle are of lower quality if you choose standard items. My exterior door handle is already rusty and the lock does not work already after about 3 months from completion. Such issues should not happen even if the customer chooses standard items. The very positive side which in my opinion does make a massive difference is the fact that blueprint team will fix every issue you have post construction. Not only that, but they will go above and beyond their legal requirements to complete the task. They will also remain within the planned cost and let you know if there will be any changes whether is for less or more. Their team demonstrated constant, remarkable willingness to what is becoming a more and more rare quality found in any business, corporation, trading, contract in nowadays global societies: HUMANITY, the quality of being human. They literally put humanity before profit even if they did not have to, even if the contract stated differently. Here is the short version of my story that corroborates the above statement; Around March 2020 my house is completed by Blueprint team, at the same time countries worldwide proceed to a lockdown manoeuvre which prevents me to travel to Perth from my base in Middle East for the key handover. Since that time, Blueprint team took care of my property checking for damages during the storms and strong winds which hit WA, helping in closing the water supply and adjusting the sprinklers for my new garden in order to avoid fines by the water corporation. They coordinated with the landscaping company for my backyard issues. June arrives and I receive the news that I will be made redundant due to the financial strains caused by the Covid 19. Job is lost. Priorities all of the sudden change, state of mind, plans went haywire. While I was hoping to come back to Perth and collect the keys myself and enjoy my new home for a bit, everything went inverted. So I had to take the decision to minimize the collateral damage, at least financially and try to rent the house to at least pay the bills. I have managed to find an excellent agent who took care of the key handover for me and prepared the house for a possible tenant. Mean time the 120 days maintenance list for snags was expired as countdown commences from house completion. All new houses have snags and adjustment to be made and they can cost quite a lot. Again, Blueprint team went above and beyond and took care of everything even though they did not have to. This only shows what an amazing team of people they are...at the end of the day people make the difference; contracts, standard operating procedures, deals etc are all made by people...we can always have a choice.. Choices that in turn will generate consequences and other choices which again will shape the future, lifestyle and quality of life both in short terms and also long terms. Blueprint went above and beyond, placing humanity before profit, before legality and black on white legality....VERY RARE NOWDAYS....(Negative Examples are all over the place from bank deals to aircraft manufacturers to airbags companies, all legal deals but also harmful and some of them fatal as well) Blueprint have shown consciousness, empathy, moral and ethical justice and overall a great product.1 comment
Blueprint H.Blueprint Homes
Thank you Paolo!
We are very grateful for your kind words of appreciation and glowing review. We are absolutely delighted to hear you found our team professional in all regards, right from the very ou... Read more
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Paul B.Perth, WA
- 3 reviews
- 2 likes
- Verified customer
Unable to build building code compliant house
Insulation under roof tin cut to shirt breaching building code regulations, bricks not laid on full bed of mud breaching building code regulations most people would not know the building code requirements nor does blue print have independent building report available to email problems to long describe in here paulbunk68@gmail.com
1 comment
Blueprint H.Blueprint Homes
Hi Paul,
We understand our team has been in contact with you, so we can address any issues required.
Blueprint Homes.
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Emma SpanoPerth, WA
- Verified customer
Perfect home for me
Blueprints provide me my dream home with quality and professionalism. The staff are very knowledgeable, helpful and understanding with clients, they know how to listen and provide quality service and product. I definitely recommend Blueprints and willing to show my house as a proof of what I declared. Thank you Blueprints!!!
2 comments
Blueprint H.Blueprint Homes
Hi Emma,
Thank you again for choosing to build with Blueprint and congratulations on your new home! We appreciate your feedback and 5-star review. We are delighted to hear you found our team professio... Read more
More than welcome
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Kelly MattraversPerth, WA
- Verified customer
Superb family home.
From the beginning of our journey to now in our new home we have loved working with Blue print.
They have been exceptionally professional and the correspondence and communication have been second to none.
The customer service has been to a very high-quality our home is everything and above what we dreamed of.
Our salesman Rodger was honest and worked with us to ensure we had our dream home right from the beginning.
All the different trades people were on time clean and precise with their work.
A big shout out to Nigel who insured our house w...Read more
1 comment
Blueprint H.Blueprint Homes
Hi Kelly,
Thank you for your wonderful feedback regarding your building journey and 5-star review! We will certainly pass along your kind words of appreciation to our entire team including Roger and N... Read more
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kelly k.Perth, WA
- Verified customer
Our perfectly designed/build home.
We got 100% great service on all stages of our build. Peter designed our home to suit our family Perfectly. We had No issues at prestart, during construction or at handover.
Everyone at Blueprint who played a role on our house build was professional and very friendly
Thank you for our beautiful home.
1 comment
Blueprint H.Blueprint Homes
Hi Kelly,
Thank you for choosing Blueprint and congratulations again on your new home. We are delighted to hear your found our team professional and your building journey went smoothly from start to f... Read more
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Not happyPerth, WA
- Verified customer
Proceed with caution
Well after on 8yrs the house is beginning to fall apart. We noticed ceiling was sagging. Had Blue print come out to inspect believing we were still under warranty, they confirmed ceilings were sagging in a couple of rooms. It then took them 2 weeks to call me back, to tell me that we are no longer covered as the lifetime structual warranty was only for 7 years. When I chose Blueprint they were advertising 25yr warranty. So I assumed that is what I was getting.
Any how any builder that thinks a sagging roof, glue no longer holding is acceptable after 8yrs is definetly one to becarful of.
3 comments
Blueprint H.Blueprint Homes
Thank you for your comments. We are sorry to hear you have been disappointed by the outcome of the inspection carried out. The structural warranty as set by the Housing Industry Association is six yea... Read more
rs. If you have any further queries or require further clarification, please contact our maintenance department directly. Regards, Blueprint Homes.So Blueprint are ok with the roof sagging after only 9yrs??? I thought you guys stood behind the homes you built. ( bet you wouldn't stand inside but hey)Everyone be warned this is Blueprint for you. ... Read more
Happy to take hundreds of thousands dollars for a build. I should have gone with a cheaper builder as the standard and service is much the same. Shame on you Blue print ,shame shame shame. I will be spreading the word and warning people of blueprint.Fyi Blueprint, you were advertising 25yr structual warranty at the time of my build.
This was one of the reasons I chose Blueprint. But Blueprint being sneeky, it's all about the fine print. Pretty disgusting advertising scam.
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Jeffrey FroggattPerth, WA
- 2 reviews
- Verified customer
A Very Pleasant Experience.
Like many others this was our first build and while we went it to it a bit nervously the experience was very good. The quality of the building is top notch with no major issues. The communication from Blueprint was excellent throughout and we were always kept up to date with the progress of the work. I will definately be recommending Blueprint Homes to any of our friends who decide to build in the future.
1 comment
Blueprint H.Blueprint Homes
Hi Jeffrey,
Congratulations on your new home and thank you for your review! We are delighted to hear you had a positive building experience, felt supported by our team throughout and are happy with th... Read more
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Review collected in partnership with Blueprint Homes
- Verified customer
Very Impressed!
From start to finish Blueprint have been amazing. From the beginning stage, Shannon was a great help. He took his time and explained everything to us, there was no rushing feeling or pushiness. He made sure that we knew exactly what to expect from Blueprint and focused on the way the Blueprint actually build their homes rather than showing us their awards and what they can include. We found this was a very appealing factor for us as we knew that Blueprint weren't just trying to push us in to something. Shannon was available throughout the whole...Read more
process and was very knowledgable. After the contract stage was over and we were on to Pre-start, Candice was also a great help. She was very efficient and prompt with everything. She did her best to help us get what we wanted. We had a couple of issues with our front door, but Candice was able to come up with a compromise for us and solve the problem very efficiently. She dealt with our back and forth, and changing our minds and was very patient with us. Then came construction, James our Site Supervisor was very clear from the start. The build went very quickly and was done to such a high standard. Throughout the build we dealt with Sonya (Our client liaison), and she was absolutely fantastic. She promptly responded to all of our emails, queries and concerns throughout the whole build. Nothing was too big or too small and all of our concerns were heard. Sonya and James definitely made the building experience stress free for us. We knew we were in good hands and the process went very smoothly. Now that the house is finished, the wait was worth it. We had a building inspector throughout and he had only picked up minor issues. This just shows what a great home Blueprint do build. The standard of all the finishes is just amazing, we can't get over how lucky we are to have such a beautiful home. We are over the moon and are so appreciate of all the help we received from all Blueprint Employees. We would recommend blueprint to anyone and will certainly be using them again if we do ever decide to build again!1 comment
Blueprint H.Blueprint Homes
Hi Chloe,
Congratulations again on your new home and thank you for your amazing 5-star review and recommendation! We are absolutely delighted to hear your found our team helpful, knowledgeable and pro... Read more
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Review collected in partnership with Blueprint Homes
Ashlee GlassPeel, WA
- Verified customer
Amazing Experience
This was my first time building and I’m so happy I chose to build with Blueprint Homes. From my first visit at the display home to the day of Handover, every staff member I dealt with was knowledgeable and professional. I was kept up-to-date regularly throughout the build and my building supervisor went above and beyond to ensure my home was built to the highest standard. I love my new home and I would definitely recommend Blueprint Homes to anyone planning to build.
1 comment
Blueprint H.Blueprint Homes
Hi Ashlee,
We are delighted to hear you love your new home! Thank you so much for your 5-star review and recommendation. We will be sure to pass along your feedback to our team, who will be so happy t... Read more
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Marvin BrewsterPerth, WA
- 2 reviews
- Verified customer
Excellent and Highly Professional Building Experience
This is the first time we've built using Blueprint and we are extremely happy to have chosen them.
We will definitely use them again for any future builds.
We have prior experience building with other interstate companies. Blueprint in comparison were (by a large measure), the most issue free and smooth experience we've had. Staff across all business areas were knowledgeable, professional, genuinely friendly and genuinely customer focused. We communicated clear objectives as to what we wanted to achieve with our build, including realistic budg...Read more
et, house type and location area. That's a starting point that has worked well for us with other companies in the past. We also had the added complication of building whilst not based in WA. Our initial engagement was with Brett and it was a strong start. He had excellent ideas on how best we could re-work the house design to fit budget, whilst still comply with all shire and developer requirements. He was also extremely helpful during the initial phases of the build engagement, and was always consistent and realistic with his promises. If he promised a followup it happened as promised. This consistency and followup was repeated throughout the entire process for all Blueprint employees, across all departments. So the impression was very much that we were working with a committed, highly experienced team.1 comment
Blueprint H.Blueprint Homes
Hi Marvin,
Thank you for taking the time to outline your building experience with us and 5-star review. Thank you also for choosing to partner with Blueprint Homes for your new build here in Perth. Ou... Read more
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Questions & Answers
Kevin P.asked
Hi, we are currently in the market to build a new home like half of Perth and we will have our land secured hopefully by tomorrow.
Just wanted to hear from people who have built with Blueprint and if you were happy with the workmanship and quality of the fit out of your home? Has your house stood the test of time? We have never built before so we don't really know what to look for in a great builder vs a not so great builder. I should mention we had a 3 hour meeting with Lee from Blueprint yesterday and he was great with giving us a full scope of extra costs, what is included standard etc. great first impression. Thanks in advance
2 answers
You will be in good hands. We moved into our new home the end of October and we are very happy with everything. This is the fourth time I’ve built in Perth. The house before this on was with a high end builder. Blue Print build a well constructed home and their customer service is excellent. We had a dream build. They keep you informed every step of the way. The quality of a lot of their standard fittings are really good. You will be tempted to overspend as there are so many nice things you will want to put in your home. Keep a close eye on your budget. There are lots of things to do after the house is complete that you will need money for. Letterbox,washing line and house painting rear garden and maybe security doors. They give you a form to fill out for any faults to be corrected. I really struggled to find anything to put on that form. I recommend you go with Blue Print.
You really can’t go wrong with Blue Print.
Thanks for your feed back Terry. Seeing as you've built four times you would know what to look for in a good build vs an average build. I plan on speaking to Redink and seeing how they compare because they seem to be similar in pricing,
Thanks again!
John Basked
Hi all, I built with BluePrint Homes 3 years ago. Just recently my garage door cables gave way and the garage door slammed shut. Luckily no one was nearby. One of the cable ends had split.
Do any of you know if there is warranty on garage doors? I can't seem to see it documented anywhere on my BluePrint Homes documents?
Thanks.
2 answers
Hi John
I Think you will find the Century contact details on Garage Door, i remember that it will have 10 years warranty but there is a clause we should have annual maintenance check with the Century Doors , please be in touch with them for more details. either reach Blueprint maintenance team.
Blueprint H.Blueprint Homes
Hi John,
We write to confirm there is a builder’s warranty with Centurion Garage Doors for 15 months from the date of handover. From that time forward our clients can contact Centurion directly for any queries/issues with the door on 9302 7500. Centurion does recommend that the springs and cables be re-tensioned every 12-18 months, as well as the door to annually have a full service (as per the Home Owners Garage Door Manual).
Kind regards,
Blueprint Homes.
ABURasked
Our Blueprint Home build was completed in 2010 and now has issues with cracking to ensuite bulkhead and wall above door in laundry. I can't find anything definitive in the paperwork in my Blueprint Home documents stating the warranty period. Contacted Blueprint office who say warranty was only for 6 years - which seems short for such a high cost item. On this forum 2 years ago I see that another Blueprint Home buyer 'Trish' had an issue with their 10 year old property, and Blueprint sorted it for them. I am hoping that this might be the case for us as well. Is this a possibility? Thanks
No answers
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Blueprint H.Blueprint Homes
Hi Fiona,
ring construction. We will certainly share your kind words of appreciation with our team to let them know to keep up the good work. We hope you enjoy settling in and making it your very own. Congratulations on becoming a Blueprint home owner!Thank you so much for your feedback and recommendation. We are delighted to hear you love your home and felt supported by the level of service throughout your build, especially from Nigel du... Read more