Good customer service
I recently booked a wine tour in Melbourne however due to Covid 19 I could no longer go. At first they wanted to charge a $20 cancellation fee however after I emailed them again and explained the Government restrictions they refunded the full amount to my bank account and emailed me stating they refunded the money within a week. They must have many customers who similarly want a refund but are still delivering great customer service. I will definitely use them in the future.
Great deals - easy to navigate
Have used on a number of occasions, great deals locally and across NZ and Aus, up to the minute meaning I can book something a few days out for my daughter and I to go and experience at sharp rates. We've managed to do some cool things and can't wait to use the site for our upcoming Fiji trip too.
Amazing Deals & Service
I have used Bookme on numerous occasions for my travels throughout Australia, New Zealand & Fiji and highly recommend their services. The website is easy to use, the customer service team is amazing and the discounts on offer are outstanding.
The Best Activities Website I've Ever Used, and Still Use. Epic Deals!
I've used Bookme in Australia and New Zealand for years. I've had no issues at all. Got some great deals for both family and individual activities. I've used it in Noosa, Adelaide, Christchurch, Queenstown and Auckland.
Saved a so much money booking several things to do around NZ, Fiji and Australia over the last few years. Have never had an issue getting a refund for a cancelled booking, Ive received fast responses and full refund back to my credit card. Highly recommended
Best online activities site for deals
A great website to use when travelling. We got fantastic deals for multiple activities and everything was super smooth and easy.
We had a query and their admin team came back to us quick too.
Looking forward to getting some more good deals on our next trip and always reccommend Bookme to friends and family who are travelling in AU or NZ - I believe they are in Fiji now too.
Bookme is a trustworthy website, great service for Whitsundays
Great service, we were worried about a pick up as we were booked at an Airbnb but we spoke to a Bookme rep over email and they responded straight away and put us directly in touch with the operator. From our experience Bookme is a fantastic site and saved us loads on our visit. It looks like the negative feedback on here is from complications with the tour booked rather than a problem with Bookme
- Verified customer
No respond from Bookme.com.au and Trek North
I booked my trip for the whole family tp visit Daintree and Cape Tribulation around Cairns. After full payment the tour operator (in this case Trek North) should confirm the pick up details. We paid this trip in full on 3rd October but we didn't get any respond from Trek North. As we contacted Bookme.com.au they answered that we will get respond from Trek North. Now also Bookme.com.au fill no responsible for this difficulty and no answer my questions.
Disgusting I would never purchase anything through them
Bought a boat tour in Sydney one day prior to going the next day we went there totally disappointed to what we expected and our expectations didn't meet we had 2 young kids that were crying and scared to get on that boat now they not refunding us they are a rip off
Questions & Answers
Can I please have the phone number for Bookme.com.au? The tour I want says they have 2 tickets left and I select 2 people and.click book now then it says there isn’t enough room. I can’t even find a number to call you on and need to book a tour at Hervey Bay 1st October. Please get back to me today. Thanks Lea
Thanks for letting us know! I see the whale watching product you are referring to and it appears it is an issue linking from the products’ live availability system, I have sent this to our tech team to fix and will let you know once complete, kind regards Bookme team
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