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Total rubbish buyer beware of bosch dryers
Brought a bosch clothes dryer in 7month of 2019. Didn't make its first birthday before the drum completely destroyed itself. Over 5 weeks to repair it and costing me more money going to laundry mats to dry clothes and never been any good since and still wont dry clothes. Had multiple technicians out to look at it each time they run a system test and say all good and Its my filters have calcium build up on them so i purchased new filters same problem not drying clothes at all tried every program and recommendations from the technicians and fro...m emails sent from bsh and cleaning sensor etc. Bsh won't give you a report what wrong with your appliance so you can follow it up. If you ask me hiding something. Technicians never ever pull your machine apart and looking inside just talk lies to you and still going through it right now trying to get it sort. Bosch won't replace the appliance but patch it together each time until the warranty runs out. Bsh don't send emails to you when you request them i even get them to read the email addy back to me so miscommunication. Bsh offered to send me a email two days ago saying the will credit me $75 to go and dry my clothes as i have special needs children and im out of pocket again more lies. I have a bosch washing machine and dishwasher and love them but im going to be passing on bosch products if not sorted to my liking. So buyer beware
Purchased in July 2019 for $1,783.00.
Terrible - nothing gets dry and takes hours
I had a condenser dryer that died so spent the extra $$$ on a heat pump thinking that the energy efficiency would be higher and the dryer expectations the same. I want to know how do I get this dryer to dry sheets and towels or clothes in one go. Absolutely awful and a waste of dryer time. 4 hrs to dry one load of normal clothing! Have to go mix then to warm times to get clothes dried. Absolute rubbish and I trust Bosch as I have a dishwasher that was good. I can’t get sheets dry at all and don’t talk about towels. What happened to nice warm towels out of the dryer. What can I do?
Purchased in June 2020 at The Good Guys for $1,600.00.
Absolute garbage!! Bought both dryer and washing machine and both are terrible.
Purchased both the series 8 washer and dryer, washing machine has been problematic from the start but now dryer has stopped spinning.Help from bosch was pointless regarding the washing machine. Was told unfortunately we have no service personal for your area. Complete waste of money. Doubt the response will be any better for the dryer.
Purchased in January 2020.
Glad I bought it
I don't post many reviews here but I decided to do this one because I feel many of the other reviews of this dryer on this site are misleading. I almost decided against buying this dryer because of all the negative reviews on this site. But all my other Bosch appliances have been great, so I decided to give it a go. I'm very happy I did. It dries just fine. I've owned old-school dryers in the past and I know how the clothes come out of them feeling hot and super dry. The clothes come out of the bosch feeling cool but they are dry. And th...e best part - it's super energy efficient. I got a meter and checked how much power it was using. Drying a load of wet towels cost 17 cents (0.7 kWH)! They're not joking when they say it is a 9 star dryer. (I also found that my matching Bosch washer could do a cold-water wash of a full load for just 2 cents - yes 2 cents!) So - if you don't need your clothes to feel like they've been in a blast furnace and you don't want to waste energy or have huge power bills then don't be put off by all the negative reviews. This is a good dryer.
Purchased in March 2021 at The Good Guys for $1,700.00.
Does not work
Our dryer is faulty, it does not dry clothes. No water is being removed in the cycles. I would presume the machine has a hidden fault, as dryers should dry clothes and remove water. We are in a very slow assessment process with a third party for repair. Really frustrating. We have already wasted a lot of money on electricity that has not dried clothes, so I would not recommend others buy it and go through this, having a high chance of faulty product. Taking months to resolve.
Purchased in December 2020.
Waste of money - doesn't dry anything
Broken hearted. We renovated our laundry and bought the matching washer (Good Guys). Looks amazing side by side, can't fault the washer. From first use of the drier I can't get it to dry anything!! My old model in the garage was due to be sold. I'm thinking of using that one instead. It dries clothes and cost me a quarter of this one! I've tried different loads and settings and it hasn't successfully dried a load yet. Everything is quite damp. I re-set it, it runs for only a few minutes and stops. The excitement over a new laundry lost shine. Maybe its broken? Urgh.....so disappointed.
Purchased in November 2020 at The Good Guys.
Definitely not worth the money!
This dryer does not dry clothes. We recently had it serviced to find that the sensor was faulty. Bosch kindly replaced it, but unfortunately it’s no better. Don’t even attempt to try sheets or towels - it takes hours and they come out damp. For $1500 one would certainly expect a product that actually works.
Purchased in October 2017 at Appliances Online for $1,500.00.
Trying to dry sheets for over 8 hours
Picked up this dryer from Bing Lee only a week ago and used for the first time today. Washed a set of sheets in the matching Bosch washing machine spinning at 1400rpm so sheets were damp that they should have been dry in max 2 hours.
Put sheets into the dryer and they've been in there for almost 12 hours and they're still damp. I've tried 4 different settings and pressing different buttons to no avail. Considering calling Bing Lee to get a refund and choosing a different brand! Absolutely appalling they're charging $1700 for a dryer that needs the better part of the day to dry a set of sheets
Purchased in September 2020 at Bing Lee Physical store for $1,700.00.
A perfect replacement for old vented dryer
Generally have a 6kg load on the cotton plus setting. For thicker items sometimes have to adjust with fine adjust however power consumption is 1/3 of vented dryer. Big savings
Purchased in August 2020 at Harvey Norman for $1,715.00.
What a waste of money
Got the dryer in March and have hated it from the first time I tried to dry bedding. The drum only turns one way, resulting in a big WET ball of sheets or quilt covers. The dryer thinks it's dry and turns off. If you restart it, it only last for 4-5min and thinks it's dry again. The only way to dry sheets or quilt cover is to untangle the ball every 10min. This dryer is absolutely rubbish and anyone that buys it is a fool, just like I was to buy it.
Purchased in March 2020 at Harvey Norman for $1,799.00.
BOSH heat pump dryer
I bought the machine via harvey norman on 15/7 . A try to dry my clothes in several cycles and doesn't dry completely. I would like to return because is not efficient for me . Is a waist or time and money . I need something efficient that dry my clothes in a short of period of time . Very disapointed with product.
Purchased in July 2020 at Harvey Norman for $1,600.00.
Isn't modern technology great.
Was looking for a cheaper replacement for the old Fisher& Paykel that had seen better days. Couldn't find a cheaper one due to supply problems with this COVID19 affecting everything. The retailer happened to have one of these in stock and I had been looking at them , but they are expensive. Found out a lot more about them and decided to buy it because we needed one and found that it's so easy to use. A huge range of cycles rather than hot and hotter so I reckon it's got to be better for your clothes. Love the condensation tank (also has a hos...e I can run into a sink) because it doesn't fog the room up and you don't have to open a window and loose all your heat in that part of the house. It matches the washing machine so I can purchase an adaptor and stack one on top of the other which is a great idea. Being slightly larger too is an advantage so you can comfortably fit larger sheets and towel in there without them all knotting together or having to do multiple loads.
Purchased in June 2020 at The Good Guys for $1,700.00.
- Serie 8 WTW87566AU
Can't imagine winters without it.
We purchased our dryer from Harvey Norman last year and must say it was a worthwhile purchase. We love the multiple functions, easy to follow manual and above all its efficient drying. It's 9 kilos capacity is perfect for our household of 5. It's silent and efficient. We never owned a dryer prior to this. Happy that we have it now.
Purchased in May 2019 at Harvey Norman for $1,820.00.
The reviewer stated that an incentive was offered for this review
- Serie 8 WTW87566AU
Well worth the extra money
After much research I decided to buy a heat pump dryer to stop all the condensation and mess caused by a regular vented dryer.
Although very pricey which was my only reservation, I am so happy with this dryer!
It is clean and tidy and can be run with all the doors closed and does not pump dirty, moist air onto the wall.
The water collects in a cartridge which I pull the out each load and empty onto my potted plants. You can also easily plumb this in so it drains away immediately and it comes with all the required attachments, however I wanted to collect the water manually.
It's very quiet and the average cycle is 1 hour so very efficient for our family of 4.
I would struggle to go back to a vented dryer after using the heat pump dryer.
Purchased in December 2019 at The Good Guys for $1,650.00.
- Serie 8 WTW87566AU
Not much to say, it dries clothes!
This is a great drier! Best I've ever owned, it has many modes and my shirts never lose any features such as size after going in. I cannot recommend this enough, a must have machine!
Purchased in May 2019 at The Good Guys for $500.00.
Questions & Answers
If my dryer is stacked on top of a washing machine and I connect the dryer to the drain under my sink, then do I still need to lift the hose 80cm from the outlet? When I called Bosch then they said I should, but I had to use an extension hose in order to raise it 80cm and then lower it down under my sink, so I'm worried the pump won't be strong enough. I can see some water is making it into the drain through the hose, but I want to make sure I'm not damaging it.
Thanks for your question.
We'd like to help, if you email us at firstname.lastname@example.org, quoting BSH11007 in the subject line with your contact number. We’ll investigate for you.
Regards, Bosch Home Australia.
Is the Bosch Serie 8 WTW87566AU manufactured in Germany?
Thanks for the question regarding the Bosch WTW87566AU Dryer.
This model is manufactured in Poland.
If you need any more help, feel free to contact us on 1300 369 744.
Regards, Bosch Home Australia
Get an answer from our members and Bosch Home Appliances representatives
|Category||Heat Pump Clothes Dryers|
|Energy Rating||9 star(s)|
|Energy Consumption||129 kWh per year|
|Features||Auto-Sensing, Child-Safety Lock, Delicates Setting and Lint Filter|
|Dimensions||842 x 598 x 599 mm|
|Manufacturer Warranty||2 year(s)|
|Colour / Finish||White|
|Release date||May 2019|
- GTIN13: 4242005129492
- MPN: WTW87566AU
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