Bosch WTY88700AU

Same issue as everyone else – We have had this dryer for sometime and now getting the same “drying aborted due to power blackout” .. probably going to cost an arm and a leg to fix it. Disappointed as we have every other appliance as Bosch

Bosch dryer home industrial condenser drawer locked – Would not by any Bosch products again, very expensive for a #%^$ product. Dryer drawer constantly stuck. Used for sheets, towels, clothes undergarments. Definately not well designed or made. Research and development must have been put off. Show details

Great heat pump condenser dryer – Takes a while to dry but is very efficient. Leaves air moist/humid.. not ideal in small spaces. Quality German brand means it is well made and should last a long time, no issues thus far Show reply

Fantastic Heat Pump dryer – Had bought the Bosch WTY887000AU in Dec. 2014. The current one Bosch sells seems to be almost the same as ours with very similar functions. Being a heat pump as well as evaporative dryer it is ideal for use in areas where it is not possible or difficult to pump hot air outside. What attracted us was the design of this dryer as well as the many… Read more ·  1

settings, including wool, delicates and down feather. The heat pump system makes it cheaper to run. The Bosch dryer had more settings than any of the other dryers in its price class at the time. We were lucky to get the Bosch WYT887000 on special, but would have bought it at its regular price as well. We are really happy with this dryer and can recommend it highly.

Good Dryer - energy efficient – Very happy with this dryer, it's quiet, dries well and doesn't steam up the laundry. My only critiques would be that it has quite a long cycle and for best results you need to use the hottest cycle. Apart from that it's pretty well set and forget. I'd buy again.  Show details ·  1

A slice of Bosch with your Gin&Tonic, sir? – I'd call this dryer a lemon, but that would be doing a disservice to lemons. At least lemons have some uses - in gin&tonic and meringue pie - to name a few. This dryer is only useful as a waste of space, money and energy. As others have reported, sheets, cotton doona covers and other items wrap in a ball within 10-15 minutes and spend their time… Read more

spinning as a wet clump.

If you feed items separately to give them a chance, they take forever to dry. Many drying options simply to do not dry in the allocated time. After 2-3 hours on a cycle, items are still half damp. I've resorted to using the "Easy-Care" (1 hr) then the "Warm 60 min" to get some decent outcome. Even then, after 2 hours items are not always dry and i have to run the Warm 60 cycle again or hang them in front of the heater. It's ridiculous.

Yesterday, for a change, i tried the so-called "Super Quick" cycle, an oxymoron if ever there was one. After 2 hours non-stop spinning, this "42 minute cycle" produced a tiny trickle of water when I emptied the condenser. And yes, the sheet wasn't even close to dry.

My mother-in-law's 15 year old F&P dries in 20-30 minutes and kills this Bosch for performance. Whatever "energy efficiency" claims made by Bosch, I'd love to see some real energy usage data comparing the two. Run this pigs breakfast of a machine for 3-4 hours to actually dry something versus 20-30 minutes and I reckon there'd be no comparison.

Just for balance, I have the front loader companion washing machine, and it's pretty good.

Simply appalling – This product arrived together with a matching washing machine that had wear marks and even water inside the machine - it clearly had been a demonstration model, was second hand, had no user manual, warranty card or information, no packaging. The dryer performs abysmally. We run clothes through cycles and then a second time but all items remain… Read more

damp, even after running twice. They offered free installation but told us it was too hard and we had to then pay a plumber to install both machines. We have contacted Bosch in Australia and Germany SEVEN times and all they do is say someone will contact us. Their only contact is an email which asks our address and model numbers which we supplied to them at the outset. We have contacted Appliances Online TWICE but they have not responded whatsoever. It is them that supplied the second-hand goods which I believe is illegal. No doubt they will append an invitation to contact them again here but don't be fooled they simply do not respond and do not care. Our advice - avoid Bosch at all costs. Their product quality, performance and customer service are simply appalling. We are now off to Consumer Affairs to report Appliances Online.

Update: And still Bosch and Appliances Online refuse to speak with me. When I call them, they refuse any knowledge of this situation, say that the reference number that Bosch publishes here "MEANS ABSOLOUTELY NOTHING TO ME" and refuse to answer emails, even the ones to their social media address that they also instruct you to contact here. Appliances Online refuse to communicate whatsoever. It seems they are happy for their failings to be daily published here. They just don’t care, act immorally and illegally

Terrible Dryer - Worse follow up service – We purchased washer and dryer together and have had nothing but trouble with the dryer. The dryer constantly stops working and starts beeping with error message E24 as for "Disappointed" reviewer.. We had at least 5 service calls in the first year and the dryer was taken away for testing at one point and we were repeatedly told there was… Read more

nothing wrong with it. The repair guys commented on how many times they had been to our house! The problem would occur for a number of days then might stop for a month - but we basically stopped using as it was so frustrating. Years later we have discovered that someone else we know experienced the same issues with their dryer and theirs was replaced as there is apparently a known fault with the product!! Appalling service - cannot express how disappointing it is to spend this much on a dryer that does not work and receive such appalling service. We are renovating again now and with such poor service we will not be buying Bosch. Very poor form Bosch!

A nightmare – Will not dry sheets, tiring them in knots, after even just 15 mins. Is not completely condensation free. Bosch have advised me to only half fill,which makes it a not a 7 kg dryer! And to even spread the sheets out and hang them out!!!!!! Which makes this not fit for purpose.  Show details

Disappointed – E24 error occurred on the last month off warranty period, technician was sent out and reset the control board. The dryer worked for 2 months then problem came back. Contacted Bosch again and was advised that the unit was out of warranty and would have to pay for the repairs. My wife has been lived with there attitude as the problem occurred… Read more

during the warranty period with no parts replaced. After struggling for 18 months we decided to scrap the dryer and vowed never to purchase any Bosch products again.

Bosch do not respect customers nor the warranty responsibility for there products.

Dryer ok, but exceptional customer service – The dryer was great at first. I loved how energy efficient it is, we even noticed a difference in our electric bill fairly quickly. However, the dryer had an e29 error (turn power off call customer service if problem continues/ power black out). The dryer had this error at less than 3 years old which is a bit unacceptable for something so… Read more ·  1

pricey. It was out of warranty, but Bosch still had someone come out and provided a free good will assessment call out which was really nice of them. They found the issue was with the sensors and had them fixed at no charge even though the dryer was just out of warranty. It's back to working really well, and drying clothes efficiently.

Dryer for regular clothing, not so much for blankets and quick drying – I've had this dryer for just over two years now. Used it regularly for house hold drying needs. Their is a few design flaws with this model. The door handle is poorly designed and feels as though it will break off every time I need to open it. (plastic). The dryer only rotates in one direction causing your blankets to become entangled and not dry… Read more

correctly in the middle of the tight wad. To get nice dry clothing you need to set it manually every time to extra dry cardboard status. This means it can take up to 2 hours to do a load. You are unable to turn off the finish alarm trill at the end of the drying cycle as a setting. The overall design of the machine feels like cheap plastic. The lint catcher has two catchers which doesn't prevent all the lint from going through into the condenser opening. I put this down to a poorly designed lint catcher as lint finds its way past both catchers through the joins of the plastic.

On the positives the machine is quiet, cheaper to run then a traditional dryer and when working does a good job of drying clothing.

However, as of a yesterday (1 month past 2 year warranty) the machine is now unusable. The condensation draw which collects the water from the drying process is now stuck in the machine and will not budge further then 1 cm out of the machine. This leaves this machine unusable. As this machine cost a small fortune it is in my best interests to get it fixed. I will wait and see what the cost will be to repair it and what is causing the stuck draw. If anyone knows what's going on please advice me. The rest of the machine still works and runs.

Not overly effective,poor quality and zero longevity – Have had this drier for two years now, already had to replace a broken door handle(which necessitates pulling apart the whole machine) and now it has stopped spinning. Looks like I'll have to strip the whole machine again just to diagnose it, poor design. The drier itself is really quite ineffective, and requires ridiculously long drying times,… Read more

which I'm sure negates its claimed efficiency.

We have a Bosch washing machine which is good, and the main reason I forked out way too much to buy this lemon. Wish I had gone with the Rinnai gas one instead.

As has been said before, not good enough when your $400 one lasts 15years+. Stay away!!

Bad design of door handle – Very happy with my condensor dryer but the handle design is poor. Replaced 2 handles over 3 yrs being exceptionally careful in opening the door. Plastic supports seems to get brittle and break. Part is $19 but labour was previously $150. Tried to fit myself but door/handle makes it impossible. Not impressed.  Show details

Machine in error – I have had this dryer for over 4 years and have never had a problem up until last week. now I have this message displayed saying drying was aborted due to power blackout. Cleaned all senors and still only works for 5 seconds before this error appears again. Reading other reviews this sounds like a common problem. Can this problem be fixed or do I need a new dryer?  Show details

Washing takes forever to dry! – I purchased this Home Professional Condenser Dryer in late 2014 as part of a laundry renovation. We purchased the matching Bosch Home Professional washing machine at the same time. I was prepared to be amazed by the promises of a condenser dryer! Love the washing machine but the dryer is a lemon! I try not to use the dryer often as it is… Read more

really only needed during the winter months but why on earth does it take forever for my clothes to dry? Sheets take hours, towels forever, even just socks and undies can take upward of 2 hours. It is the most disappointing, underwhelming product I have ever owned, is now out of warranty probably and quite honestly was a waste of money. I wish I had bought a more traditional dryer or a different brand.

Poor value for money - very disappointed – I have had this dryer for almost 4 years. It has had very little use in that time as i live in WA where we don't get much rain and there are only two of us in the house. It stopped working with an error message of "Drying was aborted due to power Blackout'' - there was no power blackout. I can re-start it for 10 seconds then it cuts out again… Read more

and each time i re-start it has the same error message.

I rang Bosch - they said they had never heard of thios error message and would send an agent out. I see from a previous review someone else also had this error message!!!!!!

The Bosch agent just took it away saying he will let me know the price of the part it needs but that it wouldn't be cheap. He implied it may not be worth repairing.

I paid $2300 including an extended warranty and have hardly used it - not good enough Bosch

This is not good value for money!!!!

Was good while it lasted – Worked well for just over 2 years and now it's stoped working and displaying an E29 error and I can't hear the compressor starting up any more, no heat is being produced. Paid around $2000 and I get around 2.5 years use out of it , that's unacceptable considering my old Normal dyer, "fisher and paykel" lasted 15 years and was $400. Not… Read more

happy with the matching washing machine I purchased either, ( separate review on that) this will be my last Bosch purchase, I've had better, longer lasting appliances that were made in Korea and China.

I've learnt that price/brand doesn't equate to quality.

Extremely disappointed customer.

Disappointed – I have had this dryer for about 2 or 3 years. I spent over $600 having it repaired in October last year. It constantly stops and displays "Drying was aborted due to power blackout" but there is no power blackout. Clothes take forever to dry and need several cycles. I bought this on Choice recommendation and I am very disappointed. I now face the… Read more

decision as to whether to spend more money on repairs (which may not actually fix it) or have to buy a completely new dryer. I would not recommend this to anyone.

Expensive but worth it – Very happy with this dryer. Chose a heat pump version because of its energy efficiency and Bosch because I've been really happy with our Bosch washing machine. I like the way it extracts moisture from the clothes rather than just cooking them. Dries clothes really quickly and the sensor helps you to save money by stopping when the clothes are… Read more ·  1

dry.

Got a great deal at E & S Trading, Essendon. Would highly recommend these guys - their customer service was excellent and the price was fantastic.

Very good machine , some spare part are not available locally though – Bosch WTY88700AU Heat Pump Dryer- Bought this machine 11 mos ago, it was working perfectly, very energy efficient and never have any problems like many users experience like clothes not being dried enough etc then one day it stop working. The dryer does not rotate anymore. I called Bosch for warranty claims. Pick up by Bosch approved repairer… Read more

here ing Perth (Domain Appliance) after a week.

After another week, Bosch repairer (Domain Appliance) updated me the status of my dryer and told me that the spare parts that needs to be replaced is not available locally in Australia and needs to be ordered from Germany.

I called Bosch regarding the arrival of the spare part, and said my local repairer might have it on friday afternoon (17th of July) or on monday (20 July 2015).

Up to now Tuessday (21 July) Bosch repairer hasn't received the required spare part yet.

Bosch reputation is being ruined by bad service and lack of spare parts availability locally. It’s been a month without a dryer during winter, still waiting to be repaired!

Job No. 9700 64970.

I post this same review on Bosch Appliance website but they did not post it.

I think the consumers has the right to know that some spare parts for this machine is not available locally.

Love it but disappointed about lack of reverse – We have been happy with our Bosch washer and tumble dryer (apart from the sheets rolling into a tight wad), but decided to go to a condenser. I looked at reviews of Bosch condenser dryers and read somewhere about a reverse tumble function being able to be added during warranty. When we went to Harvey Norman, we were convinced to go Bosch as sales… Read more ·  1

person was adamant the heat pump dryer now had this function. She was convinced that the wrinkle/crease free option was this. It took much longer than expected to deliver, and I absolutely love it. Except having paid this much for a dryer, it rankles that I still have to keep a knotted towel in my laundry to go in with sheets to have any chance of them drying. We were lied to. If the sales person had not deceived us, we would have investigated other heat pump dryers. we might still have opted for this dryer based on our past good experience of Bosch appliances.

an excellent product – This product does everything the manufacturer claims.energy efficient quiet with multiple choicesin drying options. Yes it is expensive but I got mine at bing lee for $2340 it is well worth it.  Show reply

Totally frustrated!!! Don't buy it! – Bought this drier as Choice said it was the best, most economical, but they failed to say that it doesn't dry the clothes. Have had socks and undies drying for 3hrs and they come out wet, not damp, as if it hasn't done anything. Have had someone out to look at it, waste of time and now that I'm trying to get something done about it, they won't ring back. My advice, don't buy it!!!!

Quiet and energy efficient! – This is a replacement for my faulty 2012 model. It leaves the old model in the dust. Works just like it should. I ordered another 2 sets of fluf filters for it so I have them on hand as the hinges are fragile and prone to break after rinsing them out. There inexpensive so not an issue. Filters are cheaper than pumps. The dial control and led… Read more ·  1

indicators are easy to use and the door latch has been improved. Love the large porthole for easy loading. Fantastic on the fly readout of your drying progress. The dryer is very easy to use.

Thanks.

Extremely Annoying – Dryer doesn't spin in clockwise and anti-clockwise direction, it only spins in clockwise direction, should you wish to dry items such as bed linen, it all rolls into a giant ball and doesn't dry unless you are prepared to constantly untangle it several, rather, numerous times during the cycle

Expensive, but you get what you pay for – My girlfriend bought this dryer and the matching IDOS 8kg washer in march this year. when she told me how much they cost i was pretty upset. But over the past few months i have eaten my own words. we previously had an electrolux sensor dryer that we would use about 6-10 times per week. Our electricity bill was huge! So far it has knocked off… Read more ·  1

about $150 off the power bill in one quarter, maybe even more. You never really can say that its any one thing with certainty. During the course of my 'house training' I ruined a couple of expensive items of clothing. Now I can put everything and anything in and know that it will come out perfect everytime. And contrary to what i have read here, much faster than our old conventional dryer. myadvise to the people that are having problems is to use the program that suits the load. I also changed the drying level preset to +1. Don't just use cotton program for everything. I like the idea of self cleaning condenser, my mum has one that u have to clean and its difficult and time consuming to do.As far as noise goes it rruns pretty quiet, Our clothes are staying newer for longer and most importantly when they come out the haven't shrinked a size or two like our old one, I also don't find it tangles anything. Our old one auto reversed and things got a lot more tangled than the bosch. Regarding the negative comments I have read, ifwhat is hhappening to some people was happening to me, I would be pretty annoyed. Bosch's customer service is widely known to be pretty average (something they definatly need to address with how strict our Australian consumer laws are, I'm sure in most cases here they are in breach but people just don't follow through and put the hard word on) , but they do make a good product. Ide would even go as far as saying the best. The other thing to consider most people are happy to get on here and have complain, but less likely to make the effort to say how good something is. I am converted and highly recomend to anyone in the market for a high end heat pump dryer. If your in the market for a washing machine, check out the IDOS 8KG. The make a perfect set. I now do all the washing, maybe that was her plan all along :) energy efficiency, solid build quality, quiet, gentle on clothes, programs, self cleaning condenser, Nothing, if anything knowing how bad bosch customer service is. read your rights you would be amazed how much they favour the consumer!

Efficient and easy to use – This is the best dryer I have ever used. Dries sheets and towels faster than my washing machine washes them, and being a condenser dryer, I no longer have issues with condensation on the walls and windows. I agree with other reviewers, it does take a bit of getting used to, to get the settings right, but in the interim, the 30min warm setting… Read more ·  1

always did the trick. I've owned it for about 5 months now, and it's used every week. The LED lights inside help you to see any missed garments at the bottom of the large drum. The lights come on whenever you open the door, and for a few minutes after you've closed the door. It's quieter than my last tumble dryer, but still isn't entirely quiet.

The user manual could be a little more helpful, but is not impossible to follow.

It's easy to dry various types of garments, there are plenty of options, it's just sometimes it takes a little patience to work out the best setting/duration.

Emptying the water reservoir is easy, as is cleaning the double lint filters. I am thoroughly impressed with this appliance, and recommend it to anyone who is in the market for a dryer. It doesn't 'cook' the clothes, and seems to look after the garments much better than a tumble dryer. The double lint filter is very easy to access and clean. The machine is not plumbed so is perfect for apartment living A little pricey compared to other condensers on the market

Had for one week and now it blows my fuses – I bought this very expensive dryer as it is one of the top ones recommended by "Choice Magazine". The first problem was that Bosch promised to deliver it within two weeks. However it took them over four weeks to deliver it. Now I have had the dryer for just over a week and it is now dead.. Every time I go to start it, it blows the circuit… Read more

breaker in my house.

As I had a fault I went on line at Bosch web site and logged a call with them I did this last Sunday and it is now the following Saturday and I still have not had any response from Bosch. I have now call there customer care line 3 time and call their services agent twice (Bosch do not services their own products in Australia. They have outsources this function).

Please think very had before committing your money to a Bosch product would be my recommendation. For the week it worked it did work only lasted one week

What the – Bought the Bosch condenser drier as no venting in our apartment laundry. Was sold as a 5 star energy rating. it takes 2.20 hours to dry two bath sheets and so i cannot work out how it is energy saving. Can anyone tell me. Very disappointed indeed. Surely people should be advised of this at time of purchase

The best appliance we own!!! – 'It has a light, I side it, YAY!' That was the first thing I screamed when I used it. Ok being serious now, so it's expensive so only worth purchasing IF your household uses a clothes dryer more than once per week. I do 20+ loads per week of washing (BIG savings on my electricity bill) I have neck/back issues so I'm limited to using a dryer.… Read more ·  1

Again like others I almost didn't purchase based on negative reviews of people still having 'wet/damp' clothes etc. perhaps they didn't persist using it enough. Because All I can say is I'm so glad I went with my gut & purchased it ... I LOVE it!!!

Yes, it takes a few uses to work out the settings but once you do it's AMAZING!!! No 'burnt' twisted scrunched washing, less ironing & does most fabrics. (I've even dried the kids joggers in it)

First thing I did was to photocopy & laminate the manual (settings guide page) I keep this in my laundry cupboard to reference to for when I have unusual items to dry.

Next just keep playing with the different settings to work out how to dry your most common washes then save it to the memory.(It has 2 x memory buttons)

I could talk on for days, my husband thinks I should be selling these with the amount of features I love. NO lint fluff blown out into laundry, does NOT condense your laundry to a damp room, A Light inside, LESS crinkles & Energy Efficient A+++++ A little expensive (shop around I ended up saving $700+)

Waste of money – Runs for 2 hrs and the clothes are still wet. After spending over $2948 beyond dissappointed, my $500 Electrolux was way better