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Boutique Homes
4.6 from 1,886 reviews · View Statistics
Listing monitored by Boutique Homes

Reviews

  • Build Stage
  • Customer Service
    4.8 (711)
  • Site Admin
    4.6 (312)
  • Timeliness
    4.6 (443)
  • Structural Integrity
    4.6 (178)
  • Plumbing & Waterproofing
    4.4 (154)
  • Electrical & Lighting
    4.4 (166)
  • Flooring
    4.5 (152)
  • Transparency
    4.7 (597)
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  • Verified

It was a good experience, thanks boutique

published

Our first boutique home is an investment property, it was a stress-free experience we were happy from start to finish. From sales and now to warranties everything is still great so far. Also the building supervisor is very accommodating to our questions and anything which needed to be fixed they fix.

Customer Service
Site Admin
Jasmeet K.
Jasmeet K.Greater Melbourne (Inner), VIC
  • Verified

Great experience and amazing journey

published

Being a first home buyer, where building a house sends butterflies in the stomach. Building with Boutique homes gave us the required knowledge, confidence, great building experience and piece of mind.
Exceptional customer service, before during and after the build is complete. Finish of the house is pleasing and the one to admire. The site manager Fadz and the client liasing manager Summer were great help, easy to talk to, approachable, understand one's need and requirement,lovely to deal with and very very professional.
We are very happy with our journey pre, during and post construction and would to like recommend the services of Boutique Homes.

Customer Service
Site Admin

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Raquel
RaquelGippsland, VIC
  • Verified

Wow, great experience at Botique showroom.

published

Had a wonderful experience at the Boutique showroom yesterday being guided by Nikki.
We were very impressed with the professionalism shown and can't wait for our house to come to life.
We felt very welcome, not rushed and overall satisfied. Nikki was a pleasure to work with. We would strongly recommend Boutique homes to our family and friends.

Customer Service
Timeliness
Boutique Homes
Boutique H.Boutique Homes
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Sue
SueGippsland, VIC
  • Verified

Pre-Start Review

published

Our build has just been handed over to the construction phase, and our pre-start experience couldn't have been better.
We had two pre-start consultants, Rachael and Wanda, and both have been fantastic. They were both patient, answered our questions promptly, obtained pricing, sourced information, and generally guided us through the pre-start process.
We had a few ups and downs, although nothing too major, but that's to be expected when building a new home, as there is so much involved in the process.
We have had a great experience so far with Boutique Homes, and are now eagerly awaiting our construction phase to begin!

Customer Service
Timeliness
Boutique Homes
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Kellie
Kellie Greater Melbourne (Metropolitan), VIC
  • Verified

Pre-construction review - the excitement is building

published

Boutique have been very responsive to our requests and despite a couple of hiccups (which were well managed) we believe the service has been great so far. I believe our pre-construction consultant has been up-front where necessary, and this is appreciated. Looking forward to moving on to the next phase.

Customer Service
Timeliness
Boutique Homes
Boutique H.Boutique Homes
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Xtian N.
Xtian N.Greater Melbourne (Metropolitan), VIC
  • Verified

Our dream Aussie home

published

We definitely recommend Boutique Homes on building your dream home . We are at the initial stage of home building process, and we lack some knowledge and lots of doubts but our New Homes Consultant ,Stuart Doak, has been really professional, patient and accomodating with all our questions and concerns. He gave us some suggestion and advices which were very much helpful. We definitely recommend Boutique Homes and Stu for such a relaxing and amazing planning process. Cant wait on next process on building our dream home.

Customer Service
Site Admin
Boutique Homes
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  • Verified

Best new home consultant but a very unorganised pre-start consultant

published
Incentivised Review No
Build StagePre-Construction
Boutique Homes
Boutique H.Boutique Homes
salam
salamGreater Melbourne (Outer), VIC
  • 2 reviews
  • Verified

Happy with Boutique Homes

published
Customer Service
Site Admin
Boutique Homes
Boutique H.Boutique Homes

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Kim
Kim
  • 2 reviews
  • Verified

Handbrake Homes! - J97853

published
Customer Service
Timeliness
Boutique Homes
Boutique H.Boutique Homes
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Gaurav K.
Gaurav K.Greater Melbourne (Metropolitan), VIC
  • Verified

Proactive and Efficient

published

My house build is currently in the 3rd stage of construction and these are undoubtedly exciting times to witness the progress. But the commitment shown by my Client Liaison "Selen" and Site Manager "Ali" so far made the journey more satisfying. They have proactively provided the updates on regular basis (2-3 times a week) and promptly addressed any queries or doubts I had. It makes me feel that I am constantly part of construction and never miss a beat.

Customer Service
Site Admin
Boutique Homes
Boutique H.Boutique Homes
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  • Verified

teams are amazing

published

From day one when Covid hit last year the people at BH were always great and helpful especially with their response and communication. Every process stage was great always positive attitude got the help we needed, considering it is our first time building BH have made it a smooth and positive journey so far can’t wait for our first home to be completed!!

Customer Service
Site Admin
Boutique Homes
Boutique H.Boutique Homes
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Alexis
AlexisGreater Melbourne (Outer), VIC
  • Verified

Amazing service

published

With covid it has been a bit bumpy and many hiccups along the way but the boutique team have been really helpful and supportive.
We really recommend them and thank them for making this a smooth transition throughout the process. We are currently waiting for construction to start and can’t wait to begin the next stage.

Customer Service
Site Admin
Boutique Homes
Boutique H.Boutique Homes
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Marko
MarkoGreater Melbourne (Outer), VIC
  • Verified

6 Weeks Since Slab and no Frame

published
Timeliness
Transparency
Marko
Marko

Hi Andrea,

My job number is 200238

Boutique Homes
Boutique H.Boutique Homes
Leo
LeoGreater Melbourne (Outer), VIC
  • Verified

New home

published

Overall we are very happy that we chose Boutique for the construction. We are extremely satisfied with our construction stage. We had few issues in our pre construction stage. We had a really great experience during construction. Our site supervisor was patient to clearly explain everything to us. Similarly the client liaison was always quick in responding to queries.

Timeliness
Structural Integrity
Boutique Homes
Boutique H.Boutique Homes
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Barcelona27
Barcelona27Central Highlands and Goldfields, VIC
  • Verified

New Start Consults - Ask for Elise at Olivine.

published

From the moment we started researching and walked into the Olivine display and met Elise we knew we’d found the one.
The inclusions, standards and variety that boutique offers is only surpassed by Elise’s passion for her job and the company she works for. So far it has been perfect!

Customer Service
Timeliness
Boutique Homes
Boutique H.Boutique Homes
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Questions & Answers

LetsTalk
LetsTalkasked

How can I get hold of a Consultant based in Truganina or Tarneit?

1 answer
Boutique Homes
Boutique H.Boutique Homes

Hello,

Thank you for reaching out. You can contact a consultant directly by email at enquiries@boutiquehomes.com.au or call 9674 4500. Hope this helps!

Kind regards,
Boutique Homes.

Yvonne
Yvonneasked

Hi
May I know the color of the upper cabinet and the benchtop in kitchen of display home in Highland Estate, Craigieburn?

1 answer
Boutique Homes
Boutique H.Boutique Homes

Hi Yvonne,

Certainly! We selected Stone Grey with a Calcutta profile for the overhead kitchen cabinets and Topus Concrete for the Caesarstone benchtop.

If you're after more information or some samples, your Boutique Interior Designer will be able to help out.

Kind regards,
Boutique Homes.

Emily S.
Emily S.asked

Hi there,
Could you please inform me of the paint colour used on the internal walls in the Ascot 36 display in Officer? I'd also like to know the colour of the wooden flooring if possible. Thank you

1 answer
Boutique Homes
Boutique H.Boutique Homes

Hi Emily,

Thanks for reaching out. Certainly, we can definitely help.

We've selected Southwards for the internal walls and Dubai Oak Matte for the engineered timber floor. Your Boutique Interior Designer will be able to provide samples as well as more info on these colour selections. Hopefully this helps!

Kind regards.
Boutique Homes.

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Details

CategoryHome Builders
Types of Homes AvailableDual Occupancy / Duplex, One-Storey and Two-Storey
Minor Defects Warranty 12 months
Major Defects Warranty25 years
Sustainable BuildingYes
Knockdown & RebuildYes
Build Areas

Melbourne’s inner suburbs, Geelong & the Surf Coast, Bendigo, Ballarat and Traralgon

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