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Boutique Homes
4.6 from 1,410 reviews

Reviews

Review distribution

5 star
1,065
4 star
246
3 star
22
2 star
21
1 star
56

Anna

AnnaGreater Melbourne (Outer), VIC

  • Verified customer

Positive and amazing experience!

published

From the moment we walked into one of Boutiques display homes, we knew Boutique was the builder to go with. Dale was very helpful in finding us land and a suitable home to build. Building with Boutique has been a positive and a great experience. From pre-construction to completion, the team at Boutique have been very helpful and professional. They continually kept us updated about any changes required and on the build. Thanks for building our first home, which is what we have dreamt of, and for making the building process positive and amazing!

Customer Service
Site Admin
Timeliness
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Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
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John I

John IGreater Melbourne (Metropolitan), VIC

  • Verified customer

Pre Contruction with Tania Hogan

published

I am currently at the pre construction stage with boutique homes. I dealt with Tania Hogan who if I could put 6 stars rating I would for her outstanding hard work. She put us first to ensure we were happy and satisfied with everything prior to construction. She exceeded all expectations. I just want to say thank you again Tania for all the hard work you did for us we really appreciate it. I am looking forward to building with boutique homes.

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Vic and kerine

Vic and kerineSouthwest, VIC

  • Verified customer

Fabulous builders

published
Customer Service
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Build StagePost-Construction
Construction End DateDecember 2019
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1 comment
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Brett

BrettSouthwest, VIC

  • 3 reviews
  • Verified customer

It feels like we are family! #200159

published
Customer Service
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Build StagePre-Construction

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Hayley

HayleyGreater Melbourne (Metropolitan), VIC

  • Verified customer

We found the one: above and beyond

published

Pre-construction phase completed to date. So far the experience has been very positive. Despite, changes in staff we have felt that there was good communication, advocacy of promotions in order to stick to budget, and a client centered approach. We look forward to the next phase of our building journey. Would strongly recommend Boutique homes!

Customer Service
Site Admin
Timeliness
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Build StagePre-Construction
Construction End DateSeptember 2020
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1 comment
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Turgut O.

Turgut O.Greater Melbourne (Outer), VIC

  • Verified customer

Happy Customer here!

published

RE: Ref# 200396

We dealt with Kim Tran (Aka Kim Kardashian) from Boutique Homes in Point Cook.

Kims assistance and guidance so far (pre-construction) has been amazing. He is obviously very knowledgeable in this field and it felt like he was striving to give me and wife the best possible deal within our budget.

We left placing a deposit on the Barcelona design and is satisfied with our decision. Highly recommended.

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1 comment
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Colin

ColinGreater Melbourne (Outer), VIC

  • 2 reviews
  • Verified customer

Best Decision to build with Boutique 98720

published
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Taylah J.

Taylah J.Victoria

  • Verified customer

Fantastic Service

published

Our process so far with boutique homes has been seamless and easy.
When we initially enquired we were provided with easy to understand information about the build / process and costs.
There were no questions that was to much hassle and our consultant really wanted the build to be tailored to us.
We provided our budget to our consultant and he provided homes within that.
I really felt that our consultant listened to what we were wanting and provided us with everything we asked and a beautiful boutique home.
Very excited to start our build.

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Daniel T.

Daniel T.Greater Melbourne (Metropolitan), VIC

  • Verified customer

Very thorough and highly recommended

published

We have just finished our planning and so far we are really impressed with the knowledge, professionalism and service we have received from Boutique. Everyone we have worked with in the process so far has been attentive with details. Cost estimates were accurate, suggestions were helpful both from a costing and from our requirements. I would definitely recommend Boutique if you are looking to build with a quality volume builder and we would go back again in future.

Customer Service
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Build StagePre-Construction
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Tayla

TaylaCentral Highlands and Goldfields, VIC

  • Verified customer

Our family's forever home

published

The build was timely and smooth with our site manager keeping us super informed on everything we needed to know we are now moved in and we are happier then we could put into words with our home! This is our forever home but if we were to build again we would only build with boutique.

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateNovember 2019
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Van

VanSouthwest, VIC

  • Verified customer

Highly recommended customer service

published

Our customer service Kim Tran has helped us on pre-start consultant with knowledge and honesty understanding. Explained us in great detail of our first step. He put time back and forth on our house plans for quote. We would recommended to any who are builds Boutique Home. Thanks Kim Tran for time you put in.

Customer Service
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Jenna Paulin

Jenna PaulinGreater Melbourne (Inner), VIC

  • Verified customer

Amazing customer service!

published

Our pre-start consultant was Robyn Hobbs. To say she was amazing is an understatement. She held our hand through the entire pre-start process and we were so glad we met her. Her friendly, non-sales approach was what got us across the line. She was upfront and honest throughout the entire process and we could not have asked anymore of a sales consultant.
Thank you Robyn and we cannot wait for our build to start!
Jenna & Azz :)

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Gurjeet S.

Gurjeet S.Victoria

  • Verified customer

Great Experience

published

I have just completed the pre-construction stage for the construction of my home and the experience till now is awesome. They have very experienced and expert staff who helps in color and electrical selection of the house as well as do the regular follow up to ensure all is good from both ends. Special Thanks to Rachael, Jessica, Bridie and Elle.
Job: 99073

Customer Service
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Build StagePre-Construction
Construction End DateJune 2020
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Stelian T.

Stelian T.Greater Melbourne (Outer), VIC

  • Verified customer

Colour appointment

published

We had our Coulor appointment on Tuesday 19th November and I want to thank Bec for the great service and help she offer us. It was a wonderful day with wonderful people as always at Boutique homes main offices. Kindness, professionalism, passions that just a few words i can say about Bec. Thank you so much for your help Bec and look forward for the next step to built our dream home.
Thank you also to Bill,Telisha from Boutique homes and Christine from Resolve Finance.
I am lucky that I have chosen to built with Boutique homes.
Keep doing the great job and soon you will be on the top.
Thank you,

Stelian

Customer Service
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Build StagePre-Construction
1 comment
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Daniel R.

Daniel R.Victoria

  • Verified customer

Great experience

published

We recently had our colour selections appointment. We had the pleasure of working with Jessica our colour consultant. She made the process so easy and was able to assist us with the perfect colours for our dream home. We are so glad we have chosen Boutique homes to build our dream home.

Build StagePre-Construction
1 comment
Boutique Homes
Boutique H.Boutique Homes

The reviewer stated that an incentive was offered for this review

  • Verified customer

Bumpy Road but great learning experience thus far

published

We have just been passed to construction and we could not be happier. It has been a bumpy road as far however everything great takes time and hard work. Our pre-start consultant Chantelle was very helpful and informative when answering our emails. Regular updates and variations of any kind were well explained apart from a few disagreements we got there in the end. The initial cost from the PWC was reflected through the entire process which was very transparent. No other surprise costs apart from the choices we made at the colours appointment. Overall, it has been a great learning experience that will prepare us well for the future.

Customer Service
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  • Verified customer

Great experience

published

We had a great experience with Kim Tran during the design and pre-construction phase. We went to him with quite a few design requirements. He worked countless hours to make the design right for me. He is a very knowledgeable, goes above and beyond, and always happy to help us

Build StagePre-Construction
1 comment
Boutique Homes
Boutique H.Boutique Homes

Ashleigh S.

Ashleigh S.Greater Melbourne (Outer), VIC

  • Verified customer

Great experience, beautiful quality home.

published

Our build went smoothly and we were kept well informed without having to chase up what was going on which was greatly appreciated.
The quality of the build is fantastic and we've had many compliments so far.
We have had an issue with a broken roof tile causing some leakage however a plumber was sent out within a week who has fixed the tile and we're just waiting on the plaster to be mended, there have been almost no issues other than this.
Our final cost was less than our estimated which is always a nice surprise when you have furniture to buy!

Customer Service
Site Admin
Timeliness
Structural Integrity
Plumbing & Waterproofing
Electrical & Lighting
Flooring
Transparency
Build StagePost-Construction
Construction End DateAugust 2019
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1 comment
Boutique Homes
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The reviewer stated that an incentive was offered for this review


Gee

GeeGreater Melbourne (Metropolitan), VIC

  • Verified customer

Great experience!

published

The build was finished in a timely manner. If we had an issue with anything it would be rectified, and while everything was in budget, you get what you pay for! We were satisfied with our first home that we built through boutique, They made the whole process easy and fun!

Build StagePost-Construction
1 comment
Boutique Homes
Boutique H.Boutique Homes

The reviewer stated that an incentive was offered for this review


bridy911

bridy911Southwest, VIC

  • 2 reviews
  • Verified customer

Excellent Service, Great experience.

published

We had a fabulous experience with Brett helping us make the design and pre-construction phase a breeze. He is knowledgeable, goes above and beyond, always happy to help us and provided great advice and suggestions to assist us in making the most of our space. The part that I found to be the point of difference was the communication, always in the loop. Highly recommend.

Customer Service
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1 comment
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Page 1 of 71

Questions & Answers

BEC

BECasked

How long does it take to build a house ? ( 30square)

No answers

RBW

RBWasked

Hello,
I love the Riviera in Geelong Armstrong creek. Just wondering if anyone can please tell me what colour stone they used for the kitchen bench. Thanks

No answers

Tea

Teaasked

Hi
I went to see the Ascot 36 in Officer. It was very beautiful.
Can you tell me the color of cupboards used in kitchen, color of architraves and the white used on the exterior please

No answers

Get an answer from our members and Boutique Homes representatives

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