- Sign in
- Write a review
Since December 19th 2018, Boutique Homes is offering a $100 Freedom Gift Card to their customers to encourage them to write a positive or a negative review. It is possible that reviews were written by customers who received such a reward. Previous incentives include a $100 Myer Gift Card (July 2018 until December 2018), $200 Myer Gift Card (August 2017 until July 2018).
Boutique Homes
giselleVictoria
- Verified customer
Boutique Homes floor plan with Bill
Bill from display home in Kalkallo is the integral part that make our Boutique Home floor plan turn into what we want to achieve. Knocking walls, moving windows and doors, with Bill’s help made it easy. Bath ensuite is the highlight of our new home which isn’t a problem with Boutique.
1 comment
Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Katie HartSouthwest, VIC
- Verified customer
Barcelna 24 - Very Happy
We completed our build with Boutique in September 2019 for the Barcelona 24. From the initial sales consultant to our Site Supervisor, the team at Boutqiue have overall been a pleasure to deal with. The modifications we wished to make to floor plan were incorporated where feasible and their process for allowing changes was practical and not financially restrictive. Colour selections was a very pleasant experience and our colours consultant made it so much easier than we anticipated, listening to what we were after, guiding us through decisions ...Read more
factually without being pushy or feeling like she was trying to up-sell us on anything. The space for undertaking the colours is comfortable and we never felt rushed. We found that most of the colours and options for fittings and fixtures were suitable, with only a few items that we couldnt find something we liked so went with the 'base' option and will ultimately replace ourselves down the track. The contract content and discussion was disappointing in some aspects however we have come to understand that is pretty standard language across the volume build sector. Once the build was underway, we were amazed at how quickly it was built, especially over winter. We were fortunate to have obliging weather when it counted. Boutique had regular. open and honest conversations with us throughout the build - they were open with us about when something wasnt going to plan, worked with us to problem solve anything that popped up and so we felt our expectations were always in check and we knew where things were at. They were very accommodating of our independent inspector. There were only minor items to correct at final walk through and inspection and all dealt with promptly.1 comment
Boutique H.Boutique Homes
Hi Katie,
Thank you so much for taking the time to write such a detailed review. ... Read more
We are delighted to hear how happy you are with your experience building with us and your interactions with each of our team members. All the best as you settle into your beautiful new home! Kind regards, Boutique Homes.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Other Home Builders
Brighton Homes
5.0G.J. Gardner Homes
4.7McDonald Jones Homes
4.7Carlisle Homes
4.7GarySouthwest, VIC
- 2 reviews
- Verified customer
Check your warranties
I bought a 3 year old house built by boutiques homes.
As the second owner I have noticed several defects in the workmanship.
Upon inquiring , even though the faults are obvious, rendering being the main one, I have been told that is not structured under the warranty.
Please read very carefully what is covered , especially if you are the second owner of the house.
Similar opinion? Write a review on ProductReview.com.au!
RochelleGippsland, VIC
- Verified customer
First time build Job #99072
Fell in love with the Seville 25 floorpan a few years ago when looking at display homes, already had titled land but needed to save a little more to be able to afford to build. Fast forward a few years and I was put onto Candice through a mutual contact. Candice is lovely! Couldn't thank her enough for all the help she's given me, even after we were passed onto the next stages.
Hit the pre-construction stage and everything seemed to go downhill... The consultant I got didn't completely fill me with the confidence that I had made the right deci...Read more
sion with who I was building with. After being passed onto the construction team this became even more evident when I went to pay the slab instalment.. documents I had requested to be sent to my bank weren't forwarded on and ran into issues when wanting to pay the slab instalment over the holiday period, which wouldn't have been a problem if the documents were sent when requested. Luckily I had done everything I could and didn't incur any extra fees since it was clearly an error on their end. Unnecessary stress for me! The colour consult and electrical selection went without a hitch, both the girls were amazing. After being passed onto my client liaison in the construction stage, everything seems to have picked up, Laura is amazing and is definitely willingly to help with anything I throw her way, and doesn't make it seem like anything is too hard, even if I'm asking her the same thing multiple times. Looking forward to the rest of the process, fingers crossed everything else goes as smoothly as it can.1 comment
Boutique H.Boutique Homes
Hi Rochelle,
Thank you for taking the time to write a review and for your kind words towards Candice and Laura. We’re thrilled to hear of the care and attentiveness provided by the both of them.... Read more
While we are disappointed to hear of your experience in the pre-construction stage, our team are always open to feedback that can help us improve the building process and will take your comments on board. We wish you all the best as you near the final, exciting stage of your journey and are always here should you need anything. Kind regards, Boutique Homes.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
PercisGreater Melbourne (Inner), VIC
- 2 reviews
- Verified customer
Please do not trust your money with this builder
Please be very careful whilst paying a deposit to this builder. We made the mistake of paying a deposit of $23,000 being our initial 5% deposit pre-construction. Our land is yet to title so the builder has done absolutely no work. Yet on giving notice of cancellation of our contract ( due to family reasons- we are senior citizens) we have been shunted around for the last one month with no responsible person contacting us and no sign of our monies
2 comments
Boutique H.Boutique Homes
Hi Percis,
We are disappointed that we couldn’t continue to work on your new Boutique home and apologise if you felt there was a lack of communication from our team. ... Read more
Please don’t hesitate to contact your Sales Manager directly with any further questions. Kind regards, Boutique Homes.Hi
We feel absolutely distressed that at a time when we were in an absolutely emotionally vulnerable position ( having just learnt that our lovely 10 year old dog was fatally sick ) your Sales Manag... Read more
Similar opinion? Write a review on ProductReview.com.au!
Lauren C.Southwest, VIC
- 2 reviews
- Verified customer
Be very cautious when you sign up to Boutique
Picked the home we wanted to build in November 2019. We already land ready to build on and they were fully aware of this the whole time.
Our sales consultant was so understanding and helpful advising us we would have the process fast tracked as we are ready to go.
In December we met with her twice to do our walk through and to sign a re contract and provide a $2500 non refundable deposit. Nothing was a hassle and they could met with us to help with any concerns or questions we had, we would met in January 2020 to complete the HIA contracts an...Read more
1 comment
Boutique H.Boutique Homes
Hi Lauren,
We are disappointed to hear of your experience and the miscommunication that has occurred. ... Read more
We understand that a member of our team has been in touch to organise the relevant appointments. If there’s anything else that we can help with please don’t hesitate to contact us directly. Kind regards, Boutique Homes.Similar opinion? Write a review on ProductReview.com.au!
QueensmaidGreater Melbourne (Outer), VIC
- Verified customer
Providence 29 (Knockdown Rebuild) - 53293
My husband and I visited the Upper Point cook display village as we were contemplating a Knockdown rebuild. We met Kim Tran at the boutique display and the layout and build quality of the Provdience 32 on display was fantastic and Kim's attitude from the start was extrememly positive and helpful. We needed to make some changes so he recommended we start with the providence 29 and have it modified up to a 32 square home. We shifted the kitchen back, created a new Media room, moved the floating wall and some other little things. Everytime we want...Read more
ed something changed, Kim was all over it making sure it was done ASAP. There was a fantastic deal for Knock down Rebuild customers which was ending soon so Kim worked really hard to make sure we could sign the preliminary contract before the deal expired but at the same time did not compromise on anything that we wanted. Kim was very transparent about the cost of everything and honest about where he had over quoted so that we are not disappointed or may possibly be out of budget. Our Site costs ended up being 3K cheaper than expected! We are very happy with the experience we have had so far with Boutique homes and while this is only the very start of our building journey, if everyone at Boutique homes has the same positive, honest and caring attitdue as Kim I'm hopful that our new home will be amazing. I will update this review as our journey continues!1 comment
Boutique H.Boutique Homes
Hi Queensmaid,
Thank you so much for taking the time to write about your experience so far!... Read more
We are thrilled to hear how happy you are with your floorplan as well as the customer service and advice provided by Kim Tran. We certainly aim for open communication and transparency and it seems like Kim delivered on both. All our best as you prepare for the construction stage! Kind regards, Boutique Homes.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Michael BeaumontSouthwest, VIC
- Verified customer
Our new home
All good we got what we needed after a long wait on titles.
Brett was the ideal consultant to work with let us know all facts on land and fill etc.
Very knowledge on building code of practice.
Even talked us through making our own design house.
Most plans didn’t fit on our block so we made one up that did.
Happy with end result of plan
1 comment
Boutique H.Boutique Homes
Hi Michael,
Thank you for taking the time to write a review. ... Read more
We are thrilled to hear that, after a wait on titles, your experience building with us was a positive one. We also appreciate your feedback about Brett, in particular his industry knowledge, professionalism and ability to create a personalised floorplan that matched what you were looking for. We wish you all the best as you settle into your new home. Kind regards, Boutique Homes.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Other Home Builders
Jake HedleyGippsland, VIC
- Verified customer
Barcelona 32
Boutique homes has been good with organisation so far. They have made the process easy so far. Any issues or questions I have had have been resolved or answered. I am happy with the quoted price and I am sure will be close to final cost. All in all I am happy with Boutique Homes so far and if it came down to choose a builder when building again Boutique would be first choice
1 comment
Boutique H.Boutique Homes
Hi Jake,
We are delighted to hear how happy you are with your experience so far. It is wonderful to read that all your questions have been answered in a prompt and useful manner as well as your satisfaction in regard to the quoted price. ... Read more
All the best as you prepare for construction! Kind regards, Boutique Homes.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
ChungGreater Melbourne (Outer), VIC
- Verified customer
Great Service
After doing a lot of research and speaking with a number of other project builders my wife and I settled on Boutique Homes. A couple of things set Boutique apart for us and led to our decision to go with them:
- Good standard inclusions. We've definitely added some extras but the standard inclusions are a good starting point at a competitive price
- Stuart Doak our sales consultant was great to deal with. We pushed hard to finalise everything quickly and Stuart was very very responsive, met us on weekends and worked hard to update multiple qu...Read more
1 comment
Boutique H.Boutique Homes
Hi Chung,
Thank you for taking the time to write a review. We greatly enjoyed reading your detailed points about your building experience so far. ... Read more
We certainly aim for transparency and open communication and, by the sounds of it, Stuart delivered just that! Please don't hesitate to reach out with any other questions as you embark on the next stage of your build. Kind regards, Boutique Homes.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
MEI SHISouthwest, VIC
- Verified customer
amazing experience with boutique homes
After comparing with other builders,boutique provide premium standard inclusion which need to upgrade in other builders.The Riviera 32 is the best floorplan I have ever seen.Thanks to Stuart Doak,he is really friendly and helpful,always be available to answer questions and did his best to meet my enquiry.I really appreciate for his patient.Looking forward to have a dream home with boutique.
1 comment
Boutique H.Boutique Homes
Hi Mei,
We appreciate your kind review and words towards Stuart Doak. We love hearing such positive stories of our consultants helping clients find 'The One' and Stuart's expertise and care has shown this.... Read more
All the best as you continue on your build journey! Kind regards, Boutique Homes.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Matthew R.Central Highlands and Goldfields, VIC
- Verified customer
Building the Catilina 25
The level of service myself and my wife have recieved from boutique homes has been outstanding. Stuart was able to help find us the right floor plan to suit our needs as well as position it on our block to maximise sunlight throughout the day. Any questions were answered in a timely manner no matter the time of day or night. We look forward to seeing the finished product.
1 comment
Boutique H.Boutique Homes
Hi Matthew,
Thank you for taking the time to write a review of your building experience so far. ... Read more
It's fantastic to read such positive feedback, in particular the praise directed towards Stuart's professionalism and expertise. We wish you all the best as you enter the next step of your build. Kind regards, Boutique Homes.Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
KAMALGreater Melbourne (Outer), VIC
- Verified customer
Excellent Work by Rachael Stalker and Robyn Hobbs
It's been a fantastic Journey so far. Thanks to Boutique homes staff especially Rachael Stalker and Robyn Hobbs. Robyn Explianed and took us to color studio twice even after hours and guided us through all the items. Rachael fasten the process with accuracy and communicated with us beautifully. Highly recommended Builder.
1 comment
Boutique H.Boutique Homes
Hi Kamal,
We are so appreciative of your kind review! Thank you for taking the time to write about your experience so far. ... Read more
Your kind words towards Rachael and Robyn were a delight to read and summarise our consultants' commitment to professionalism and open communication. We are always here for you as you embark on the next step of your build. Feel free to get in touch with us if you require anything. Kind regards, Boutique Homes.Similar opinion? Write a review on ProductReview.com.au!
- Verified customer
We finally found the one. Thank-you Kim Tran and Boutique!
After visiting most (if not all) of the display villages and custom display homes all over Melbourne we finally settled on Boutique. We visited Carlisle, Henley, Metricon, Porter Davis, Arden, Urban Edge, Carter Grange, Latitude 37, Hallbury just to name a few. We found the quality, fit and finish at Boutique's display homes above the competition and on par with, if not better than the higher end custom builders.
My wife and I were very fortunate to meet Kim Tran out at the Point Cook Airlie 33 Manor display. If you know us (particularly ...Read more
me), I am excessively fastidious and require every little detail to be accurate and perfect. Kim has been overly patient with us. We went through about 5 different new home floor plans (single to a double then back to single) with Kim, till we settled on a final floor plan base. Kim went above and beyond each and every time with a smile to meet our exclusive requests to personalise and customise our new home with us. Kim would attend to our queries and requests during his normal working hours, after working hours and also on his days off. Kim worked extremely hard to win our business, and if it wasnt for Kim, well still be searching today to find the one. Thank-you Kim; boutique found the one when they hired you mate!1 comment
Boutique H.Boutique Homes
Phu L,
We really appreciate your kind review and words towards Kim Tran. We love hearing such positive stories of helping clients find the The One and Kim's expertise, dedication and care has shown t... Read more
Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Amber M.Gippsland, VIC
- Verified customer
Our Dream Home!
What an amazing experience we have had to date! We had been looking at many display homes through different companies but felt Boutique Homes ticked all the boxes in terms of floorplans, pricing & what is included & finishing/end product. Tania Hogan from Clydevale Estate was simply amazing to deal with, very knowledgable & helpful, quick to respond and nothing was too much trouble. We are very appreciative of her help!!
I would definitely recommend Boutique Homes to build your dream home.
1 comment
Boutique H.Boutique Homes
Amber M,
Congratulations on finding 'The One' and thank you for your wonderful review. We are so pleased to hear that you found such value in our premium inclusions, floorplan and pricing. We will be... Read more
Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
Colin M.Greater Melbourne (Metropolitan), VIC
- 2 reviews
- Verified customer
Great flexibility with our choice of floor plan & extensions
We have been looking at builders for quite a long period of time, being very indecisive, but when me met Kim Tran at the Boutique Point Cook Display homes, his professionalism gave us with the confidence we needed to proceed. We believe Boutique has the best floor plans, but were disappointed when the 34 Sq home we loved had been removed from their catalogue of homes. However, after meeting Kim, he was able to assure us he could get the 34 Sq home we had wanted to build, made available again for us. Kim is a very friendly & approachable guy, very professional & adept at his job, and although we are still in the pre-build stage, we feel excited & confident that boutique will build our "dream home" for us.
1 comment
Boutique H.Boutique Homes
Colin M,
Thank you for taking the time to leave a review and your kind words towards Kim. We are pleased to hear that he was able to work with you to find your dream home and you have enjoyed the exp... Read more
Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
RachitGreater Melbourne (Inner), VIC
- Verified customer
Amazing Experience, Professional people.
We really liked the floorplans and inclusions which Boutique provides as a standard inclusions. Our Sales consultant Stuart Doak was simply amazing in explaining the entire process and very knowledgeable when it came to PWC signing and key items to highlight. He went out of the way to ensure our needs and requirements are accepted and solution is designed to cater our dream home. We are really excited and eagerly waiting for our build to start soon.
1 comment
Boutique H.Boutique Homes
Rachit,
Thank you for leaving a review. We are delighted to hear how happy you are with your experience so far. and are pleased to hear that you have such found value in our Standard Inclusions and f... Read more
Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
JohnGreater Melbourne (Metropolitan), VIC
- Verified customer
Very professional and helpful
We have had a great experience in dealing with Boutique Homes so far especially with Stuart Doak. Stuart has been very professional, helpful and thorough in providing us the appropriate information to make our final decision for our build. Boutique Homes have the house plan we wanted and a great selection of materials & colours. Looking forward to the next stage of our build. Thanks Stuart for helping us make a great choice
1 comment
Boutique H.Boutique Homes
John,
Thank you for leaving a review and for your kind words. We certainly aim for professional service and by the sounds of it, Stuart has delivered just that!
From the team at Boutique, we wish you... Read more
Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
ManjariGreater Melbourne (Metropolitan), VIC
- Verified customer
Great experience during Sales and Quotation
We believe Boutique has some truly outstanding floor plans and well-designed display homes that have attracted us from the get-go. We are first home builders and we have been lucky since the beginning to get a great sales consultant like Robyn Hobbs who truly went above and beyond in supporting and guiding us, putting our needs as a priority. She has an amazing work ethic, was always available and has been exceptionally helpful in answering all our questions patiently during the initial discussions.
We loved that we were able to customize the ...Read more
plan to our liking and Robyn fully encouraged this with her valuable inputs as well, which is very unlike the experience we had with other builders. At the end of the process, we were very happy with the way the plans and inclusions have shaped up and this wouldn't have been possible without Robyn. Even during our pre-start consultations now, we had to clarify a few things and Robyn promptly attended to those concerns without any fuss. We are pleasantly surprised at this level of commitment from her even after the sales phase and signing. Overall, we have been extremely happy with the level of service and value offered during the sales process from Boutique Homes, and are truly looking forward to having a similar experience if not better, during the pre-start and build phases.1 comment
Boutique H.Boutique Homes
Manjari,
We absolutely loved reading your review and how happy you are with Robyn's service! We are so happy to hear that she has made your first home journey so memorable and special and really appre... Read more
Similar opinion? Write a review on ProductReview.com.au!
Mina
- 2 reviews
- Verified customer
Fantastic, Understanding and Great Experience
I would like to thank our:
* Rachael "Our Pre-start consultant" : Has an Excellent customer needs understanding
* Veroni " Our Electical Consultant" : Very flexible and goes every mile to find solutions
* Nadija "Our Colours Consultant": Very Patient and have a fantastic Emotional intelligence.
Thank you to each of you for all the Guidance and support you have offered in our preparation stage.
* Communication was really clear , professional and pleasant at all levels
* Costs are clear itemized and reasonable compared to other builders
Looking forward to proceed to the Building stage
Thank you
Mina and Dalia
1 comment
Boutique H.Boutique Homes
Mina,
Thank you for taking the time to leave such a detailed and wonderful review. We are pleased to hear that you have found the experience so far enjoyable.
We will be sure to pass your praises on... Read more
Similar opinion? Write a review on ProductReview.com.au!
The reviewer stated that an incentive was offered for this review
- ‹ Prev
- Next ›
Questions & Answers
lalalaasked
I was just wondering what's the average construction time for a single storey and a double storey dwelling.
Thanks
2 answers
Mother Nature decides that.
About 30 weeks for both as an average.
But just a ball park figure.
Boutique H.Boutique Homes
Hi Lalala,
Thank you for reaching out.
There are several factors that can affect the construction time of building a home. We would recommend speaking to one of our New Homes Consultants for a more accurate timeframe that is reflective of your needs and requirements - http://bit.ly/2TnXPd3
Hope this helps!
Kind regards,
Boutique Homes.
Sweety N.asked
Hi team Boutique,
Would you be able to tell me the exterior colours used on the Oslo 29 Boutique house in Harpley estate.
I would like to know the
Hebel render colours both
Roof, gutters and door colour.
Many thanks.
4 answers
Boutique H.Boutique Homes
Hi Sweety,
Thank you for your question.
The exterior colours for our Oslo 29 display in Harpley are:
- Main Render: Dulux Acratex Hat Stand
- Roof: Colorcote Off White
- Gutters: Colorcote Off White
- Front door colour: Colourbond Surfmist
- Garage door colour: Colourbond Surfmist
Hope this helps!
Kind regards,
Boutique Homes.
Many thanks for your prompt reply.
How long to build a boutique home please
Daxasked
Hi there,
Can you please advise where you sourced your Hampton style furnishings and decor thats displayed at Point Cook in your Montauk 49. Could you also advice who your supplier is for tapware and sinks ?
3 answers
Boutique H.Boutique Homes
Hi Dax,
Thank you for reaching out. The furnishings for our Montauk 49 display were sourced from several different suppliers including Dasch and Town & Country. Is there a particular item of furniture that you're interested in?
Our tapware and sinks are from Caroma Australia.
Kind regards,
Boutique Homes.
thanks for your response. keen on pretty much everything :-) do you sell them as ex-display furniture ?
Boutique H.Boutique Homes
Hi Dax,
You're more than welcome!
Several of our display homes can be purchased with the furniture included but, in general, we don't sell them as ex-display furniture.
Kind regards,
Boutique Homes.
| Mon | 8:00 am - 5:30 pm |
|---|---|
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | 8:30 am - 4:00 pm |
| Sun | Closed |
Other Home Builders
Brighton Homes
5.0(166)G.J. Gardner Homes
4.7(977)McDonald Jones Homes
4.7(730)Carlisle Homes
4.7(3,603)Dale Alcock Homes South West
4.9(192)
Related Articles
The best home builders in 2020
ProductReview.com.au has an extremely active community reviewing home builders all over Australia. We've harnessed their collectively knowledge to deliver a comprehensive list of the best builders in NSW, VIC, QLD, WA, SA, ACT, TAS, and an overall #1 winner for the whole country.
Nathan S.7 Nov 2019
Listing monitored by Boutique Homes representatives.
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.
Boutique H.Boutique Homes
Hi Giselle,
Thank you for taking the time to write about your experience.... Read more
We're thrilled to read your kind words towards Bill, in particular his attentiveness and care in helping to create your ideal floorplan. All the best as you continue on your home building journey! Kind regards, Boutique Homes.