Braun Series 3 3010s Questions & Answers

has a flick in/out long hair trimmer - not sure whether that constitutes a beard trimmer

Sadly there's no solution. It's an extremely, badly-made, inferior device.
NOTHING you do or don't do can fix it. All I can suggest is get in quick (before your return/refund period expires) and see if you can get your money back.
In several decades of being a buyer and consumer I'd have to say this device comes in at the top of my list for "Worst Purchase Ever".

This is truly baffling. I have been using this shaver for several months and it is perfectly fine. Indeed, if you see hundreds of reviews everywhere everybody is happy. Perhaps it needs a bit of cleaning. Just remove the foil/cutter cassette, wash it in hot water and then reattach. Is there a visible vibration when you remove the cutter cassette? If not, there might be some damage and you should contact your supplier.

Hi Ivan, I'm not sure. I've only had the shaver for about 6 weeks now so it's too early to tell. I don't recall the manual mentioning anything about replacing the cutting elements.

Regards,

Matt