Breville Scraper Mixer Pro BEM800

Nice machine, but! – Breville Food Mixer We purchased the Breville food mixer as the design is similar to the commercial Machines such as Hobart and Peerless where the beater, whisk and dough hook fit into the planetary head in a similar manner and being very secure. I also like the head lifting mechanism with the button on top at the back in conjunction with the… Read more

handle at the front. The stainless-steel mixing bowl is another plus. In fact, the whole design of the machine looks good.

After using the mixer for just over two years

the motor started "hunting" this means the beater speeds up and slows down. I took the machine to be repaired. The company contacted Breville to ask for a warranty but Breville didn't want to know. I asked the repair man not to touch the machine as I will make do. An additional quirk has now arisen, I don't use the self-scraping beater as I prefer to hand scrape batter from the side of the mixing bowl, sometimes the machine does not want to re-start after scraping down so I have now to switch off at the mains and switch on again for the machine to operate.

Our first food mixer was a Kenwood Chef and I purchased it second hand. It came with all the attachments, Liquidizer, Mincing attachment, Juice Extractor etc. This machine was with us 40 years. No prizes then for guessing which food mixer we will purchase when the Breville finally pops its clogs.

Quills

Good mixer with great attachments, poor packaging – Bought our BEM 800 mixer 14 months ago, scored the ice cream making bowl as a bonus. Generally works great, mixes well with plenty of power, not too noisey. Makes unreal ice cream. Then last week is just stopped. Called the supplier, Harvey Norman and as it was still under new warranty (24 months) they just ordered a new one and phoned us to… Read more

collect when it arrived.

The new one is the 820 but it is the same machine with a second bowl.

Assuming that this one lasts longer than the last one we will be very happy.

Failure mode was just stopped, lights come on to show full power when you turn it on at the wall but just no action, nothing. Apparently it is not something that surprised the staff so we may not be the first ones.

The box is something else. take extra care when unpacking it. Strangely they pack it between two bits of Styrofoam. One on each side. So if you are not careful when you pull it out, they can separate and drop your new appliance on the floor while you hold the two bits. All the accessories are on the outside and you need to be careful.

Breville, if you read this, change this system, it's just stupid. You can do better. If you can't do a top and bottom then put a strap around it so that the two pieces don't separate and spill the mixer on the floor.

Great mixer, looks good on the bench – I've had this mixer for more than 2 years and I'm very happy with it. I have the ice cream "Freeze & Mix" bowl and scraper paddle (BIA500) and the Scraper Whisk and bowl (BBA600) accessories, both are great and I use them regularly. I only use the spatter shield if I'm making something I know will be really messy (usually thin/runny mixes), the… Read more

rest of the time it's easier to just wipe up a stray glob or two rather than wash up the shield.

I have it in black and it looks great, which is good because unlike my old cheap mixer, it's too heavy to move in and out of a cupboard all the time. It doesn't show fingerprints and generally wipes down easily but there is a seam running horizontally all the way around the top/head of the machine that stuff sticks in that takes extra time and care to clean. Unfortunately some chipping has occurred along this seam, probably from the extra cleaning it needs. All the markings on the dial rubbed off really quickly, but there is a light-up speed indicator so it's not really a problem. The bowls and attachments clean up easily and are all well designed.

It was out of my price range so I waited and bought mine on sale with the Freeze & Mix included for $395, they're always on sale around Christmas.

Good quality for the price – I bought it about 6 months ago and been using it 2 times a week since then. I haven't had any issues yet, but had a bit of noise coming from the motor lately which isn't too bad. It's little heavy and not easy to wash due to size which isn't suit with the most sink in the apartment. However, I am satisfied with the performance as it works with… Read more

different kinds of food such as meat, flour mixing for baking cookies and bread and mixture of vegetables and seafood. I will see how long it will last until stop working and see if it's worth to spend $439. Generally recommend it.

Very good, except the design – It's been 6 months using the appliance and I must say it is useful. light as stainless, and easy to keep it clean. Motor starts to make noisier sound than the first month but still not that loud. I use once or twice a week for bread dough, cookies or cakes. Design is not my taste, but except it, a keeper.  Show details

Love my Black Sesame Breville Stand Mixer – Have been happy with all settings and haven't had any issues over the last four years. Beautiful design (I have the Black sesame). Have used all attachments and works beautifully with dough attachment. I feel it handles dough extremely well. Scrapes the bowl well too with the scraper attachment. Whisks well too. Great bowl capacity and bowl and… Read more

all attachments very easy to clean. Beautiful quality bowl and attachments. Still looks brand new and probably use it 1 to 2 times a week. My model is the 1000 watt and the current model 1250 watt. I always get positive comments on how beautiful it looks in my pantry.

Not happy, Jan – 1/ I bought it two years ago for bread making. I make two 3/4 kg mixes twice a week. Despite the recipe book having a 1kg bread recipe it labored early on. It then overheated and stalled. Now it is not fit for any purpose. It smells and stops. In my opinion the gearing is wrong for the task. 2/ I ended up wiring the large bowl to the base to… Read more

stop it free wheeling. The hold-down studs are inadequate.

3/ The scrapper hook for the small bowl is useless for doughs. It just plasters the mix around the bowl.

4/ The food entry chute for the small bowl is just a mouse hole. I modified the plastics to a usable size.

5/ It will whisk and also make biscuit dough in the large bowl. For what it does any cheap mixer will do.

For bread making I would not buy any similar looking machine.

Mixer, Scraper, Whisk, Accessories BREAK – I would suggest you avoid Breville mixing machines. My scraper broke in the first month of use. The whisk has broken - a piece is detached at the crown. The metal coating on the solid mixer is peeling. Breville customer service is not particularly helpful because they told me that the accessories are NOT covered by warranty. Breville have been… Read more

particularly disappointing.

The on/off dial is faulty requiring several attempts to get it to turn on.

The machine vibrates on it’s hinges and rocks when in use. It looks sturdy and is heavy, but it is NOT ☹️ In the past I used Kenwood. I’ll use them in future.

Not Happy! – Initially thought this machine was a life saver until last week. 1 year 6 months old gear started to get really noisy! To the point it was so loud and a horrible sound- so took for repairs! 1. Gear replaced next day went to use it, beater wasn't turning so, took it back to repairer 2. Screws tightened Today, went to plug my mixer in and BANG!… Read more

loudest Bang sound EVER! and it tripped the switch in my meter box. Took the mixer back today, repairer has advised that the circuit needs to be replaced

3. Circuit to be replaced (waiting on parts, won't have my mixer for possibly 2 weeks)

Because the repairer felt sorry for me, he gave me his older model BEM to use in the mean time at no cost, but seriously??? I paid $370 for this product, it should NOT be having such MAJOR issues within 2 years of the warranty. And as I see from other reviews the gear issue is common and a fault within the product!

I'm thankful that the above mentioned issues have been covered under warranty, but still... Paying so much for such a product for it only to last 1.5 years? Makes me wish I bought another brand.

What to do when it dies outside of the 2 year warranty Breville? huh?

Excellent stand mixer – I’ve used a Breville stand mixer more than 10 years. Up to now, it’s still working well. I often use 3 or 4 times a week. I’m very happy with this stand mixer. This product is very stable.  Show details

Died making pasta – I bought this 5 1/2 years ago so it is out of warranty. It has been a great machine and was very sad when last night making pasta it just died. Thought it should last longer. The gearbox needs replacement. Thought I may as well upgrade and bought the 1200 watt machine, BEM825. Unlike another poster, I have found the bowls are interchangeable so I… Read more

now have 3 bowls and 2 sets of implements. I bought the same unit as I feel it is good value even though it died prematurely and fingers crossed this one last longer.

Scraper Mixer jumped of bench – Our scraper Mixer walked across the bench and before we could grab it it fell off the desk and broke the hinge where it opens and closes. It's about 2 years old. Do I take it back to Good Guys where I bought it or do I ring or email Breville?  Show details

Brilliant! So Happy! – I absolutely love this mixer. I got it for my birthday and have so far made meringues and cakes and slices. It makes my meringues in no time and whips the eggs whites beautifully. Cakes are so quick and making butter icing is a dream compared to my electric hand beater. The attachments it comes with are: whisk, beater, scraper beater and dough… Read more

hook. (I have yet to use the dough hook)

The stainless steel bowl has a nice, easy to hold handle and is light. I did purchase a second smaller bowl (on special 50% off) which is great. It has two D shaped handles. Both bowls are easy to pour mixtures from. Most mixers these days come with glass bowl which are very heavy and expensive if need replacing.

It is easy to clean. Even though it says the attachments are dishwasher safe I would not put them in there, just as easy to hand wash. Definitely recommend this to anyone!

Overall I love this mixer so glad I purchased this one over the KitchenAid.

Powerful motor, weak gearbox and dough hook – The gearbox has died after less than 2 years. The plastic coating on the aluminium dough hook wore off after a year. I make dough once or twice a week, but this mixer doesn't seem up to even that light task. The motor easily handles kneading the dough, but the gearbox has slowly gotten noisier and noisier over the last 6 months and today… Read more

finally ground, literally, to a halt.

Lucky it has a 2 year warranty.

The dough hook itself doesn't work as well as the one on a Kenwood I previously used, taking about 50% longer for the same recipe.

Love it! – I’m loving this mixer, it handles everything so far. I’ve been baking bread a lot recently and it’s saving me so much effort with the kneading. I also use it to mix things like making brown sugar with the scraper beater and also sauces. What used to take me 10 mins by hand is done in 30 seconds with this machine. The motor is powerful. It… Read more

easily handles kneading 5 cups of wholemeal flour. The splash attachment definitely helps too. I’ve used all the attachments and they’re all great. The scraper beater really does what it says, so no ingredients get left on the bowl. The bowl is a good large size, big enough to knead dough for 2 loaves of bread.

I’m very happy with this purchase.

Scraper attachment NOT dishwasher safe!! – Great machine, although after just 2 rounds in the dishwasher the rubber part of the scraper beater attachment warped and now can't be used in the machine. This is despite the manual clearly outlining that the attachments are dishwasher safe...and sadly the parts are not cheap once delivery is accounted for.  Show details

Terrible Customer Service when BOTH paddles broke – both of my paddles have broken at the SAME time. The metal one has a plastic coating peeling off and the scraper paddle has cracked. I just called to have them replaced and was told I'd need to purchase them and that they weren't covered by warranty. I purchased the mixer a year ago.  Show details

Do not buy!!!! – Was happy with this for first 2 years then was mixing dough and it started making loud noise and wouldn't turn. Had it repaired however 9 months later the same thing is happening. Breville is now saying I have to cover the cost at approximately $250. So angry as I expected better from a Breville product. Why pay this to get it fixed only to have it happen again? Would never but Breville again.  Show details

Love!!! – I've had this for almost 4 years now and its still one of the best appliances in my kitchen. I use it all the time. Makes mixing so easy and so many different attachments gives it versatility. Its quiet, and so easy to clean. Also have the icecream bowl attachment which has been great too, just need to keep space in the freezer so its aways cold  Show reply

Lasted 2 years – Bought this mixer 2 years ago because the reviews were great. It started to make a noise so I took it to the Breville service centre and they told me the gearbox was shot and it isn't worth the money to fix it. I am really disappointed. The price was quite a lot for a mixer but I trusted the brand name. It did mix well and was quiet, but it's… Read more

longevity is non existent. I had an old 2nd hand Kenwood before this which was still going when I got rid of it, I wish I had kept it.

Love it – I've made bread dough, brownies, cakes, short crust pastry, ice cream (Need the freezer bowl for ice cream), meringue, icing, and countless other things! I've only had minor problems (shaking,whisk attachment doesn't always get to the very bottom of bowl, but nothing that opts me to fully complain). Mixes very well, dough kneads well, bowl is very easy to clean. Motor runs well. The ice cream has been fantastic!  Show reply

Poor has not lasted – Was happy to start with, worked well if not a bit fast on low speed. After intermittent light use for 2 years it has died, motor goes but does not turn - cheap plastic gears I presume. Was hoping this would last for the price paid. Not sure what to try next.

Disappointed onto my 2nd mixer same problem – Based on previous ownership I purchased another Breville. What a mistake. Obviously they are now made in China to a price point! The first mixer was great until I made a batch of Marshmallow. I know this is thick and sticky but no problems with my old mixer. This time the gears started to play up, it became noisy and appeared to overheat. … Read more

Took it back for a replacement and guess what.......same again! My love affair with Breville is now officially over. Wont purchase again unless they start making better quality products again outside of China!!

After A Year – Have beaten, whipped & mixed all sorts from eggs to cooked potatoes, cookie dough to ice cream. All have turned out fine (bowl needs an extra scrape towards the end), but I would keep a cautious eye on the mixer. It's started thumping the bench when mixing up any sort of dough, as in the arm shakes & the base shudders. It's out of warranty so… Read more

I'm stuck with it now. But it beats & mixes lighter ingredients like a dream. 50/50 on whether I'd buy it again.

LOVE this product & Breville's service – I've had this mixer 5 years now, and love it. The timer, the whisking, my meringues are perfect! I've had 2 issues with it, 1. it didn't scrape the bowl properly and left 1cm of ingredients not mixed. I rang Breville, I had the machine only 8 weeks at this stage and they got me to take it back to Harvey Normans and it was immediately… Read more

replaced - Very impressed

2. Bought the scraper whisk for smaller amounts and the whisk kept coming apart at high speed. Went back to Good Guys, and it was replaced immediately.

Quality is great,but backed up with after sales service is PERFECT!!

Disappointed – I brought the breville mixer specifically to make cupcakes for my wedding. Using it for the 1st time I found the machine very noisy and could hear the motor rattling. The night before my wedding I made the butter icing, the mixer overheated meaning I had to find another way to finish my icing. I got a replacement mixer a week later and found my new one is the same. I'm really not impressed and will be returning it for a refund.

Don't do big batches of buttercream. Warranty Customer service is TERR – The mixer handles most jobs well when you are doing big batches of cake mixing but DO NOT use the same concept when whipping larger portions of buttercream (more than 1.5 standard portions). The motor cannot handle it and starts to smell). Warranty customer service is woeful at best. I have put in a warranty claim for the mixer in the first… Read more

weekend of May at their repair centre. It is now the second week of September with no updates. I had to follow up time and time again with the reply of waiting for parts and come back in 2-3 weeks.

waste of money – purchased this cake mixer in April 2012. I didn't mind paying the price tag thinking it would last. It has not been used a great deal. I only use it to make birthday cakes. It has began to jolt and vibrate. It moves along the kitchen bench if I don't hold on to it (which defeats the purpose really) and now the whisk has just broken. Will be… Read more

getting in contact with breville but I don't think I want to waste money on repairing it.

Feeling very let down indeed.

Jumping all over the bench – My scraper mixer is of course just out of warranty and has developed the same loud clunking noise others speak of. I've had a service agent service it and bought a new scraper paddle but all a waste of money as it's no better. The funny thing is the noise is only when using the scraper paddle not the mixer or metal paddle. I don't want to throw anymore money at it so Kitchenaid here I come!

my workhorse! – I'm a cake decorator and I bake all my own cakes from scratch so that means lots of large heavy mixes for multi tiered cakes and icings. I was in desperate need of a good bench mixer and had my heart set on the Scraper Pro after some frustrating experiences with other bench mixers that missed half the batter. I absolutely love it! I've had it… Read more

for about a year now an honestly couldn't fault it. Mine hasn't skipped a beat and that's after heavy weekly use. Looks stylish, and does what it says. I think its also a bit quieter than a lot of other comparable mixers. The scraper function saves so much time and work.

Noisy as – I've had my model for a bit over three years and right after the 2 year mark (when my warranty expired) it started making these clunky noises and shaking as if it was possessed. It annoys the neighbours and if I leave it unattended it shakes so bad it starts to move to the edge of the table and I'm scared it will topple right over. For $500 I really expected it to last longer. It still mixes my batters but I won't be buying from Breville again.

Wonderful thing I have ever had! – I wanted a mixer for so long and I was thinking of getting a KA. Unexpectedly I came across the breville brand; I bought it bc I like the fact that it was 550 watts on sale! I've used it to knead meats and doughs and it was sooooo fast and sooooo easy! Oh I love this thing! So quiet compare to my friend's KA! I'm so glad I bought this breville instead of the KA brand!

Had it for years with no problems – A great mixer that is very easy to use. It has been used regularly for 4 years for bread and pizza doughs, frostings, and meringues. I haven't had any problems at all and it does a good job at whatever I throw at it. Easy to clean and the storage for the cord is very handy.