Bought the Oracle Touch after reading Reviews but i tell you great machine easy to use and the White Glove Service topped it off all the things to remember and how to clean the Machine thanks Breville a lot to learn and remember about fresh coffee beans but ill get there lol
Purchased in September 2019 for $2,800.00.
Outstanding machine and Breville Customer Serivce to match
The quality of the coffee and consistency produced from this machine is remarkable. We have used it for 3 months and it hasn't missed a beat and I always get told how good I make a coffee. It's not me it's the machine. We just had a demo done and the state manager here in WA is fantastic and knowlegable. Very happy with her service and couldn't recommend this machine and Customer service enough.
Amazing machine and great service!
Purchased this machine a few weeks ago and am very happy with it. Just had the Breville Barista rep Ryan over to our place as part of the purchase, and he did a fantastic product demonstration and went through all facets of the machine and how to make great coffee! Thank you Ryan and breville :)
Purchased in September 2019.
White glove service
Have purchased The oracle touch coffee machine and can honestly say after using this machine and White Glove service shown the technique of beautiful coffee by this service ,highly recommend
Purchased in September 2019.
- Verified purchase
Gorgeous, cafe quality coffee at home, all the time!
I did a lot of research, before buying this machine from The Good Guys. It has just the right amount of automation, yet a lot of control over the drink you get. I wanted cafe quality taste, with the ability to make microfoam of latte art standard. This machine claimed to do all that, and it does. The free Breville White Glove service that comes with this machine, is not only highly recommended, but essential! Until we had our session today, I wasn't sure that I was 100% happy with my machine. I thought perhaps it wasn't as good as I'd hoped, an...d I wasn't quite getting the results I wanted. The rep will show you how to make exactly the coffee you are after, how to get the most out of the machine, and - most importantly - tips that are not in the instruction manual! There are some procedures and tips in the manual about making the coffee, that I was following to the letter, and not getting a great result. The rep that came to our home - a qualified barista from a coffee training school - had opposite advice to that in the manual, and the results are now exactly what we were hoping for. He answered all of my questions and explained why I was having the issues I was, and now it's no longer a problem. He also provided us with some beans, and another publication, The Oracle Club guide, which has more accurate advice about coffee making with this machine. So if you do buy this machine, book in straight away to claim your free White Glove service. It made my satisfaction rating for this machine go from 80%, to 100%.
- Verified purchase
Excellent Machine & Service
Very well thought out machine, looks and feels well built, best milk frother on the market, easy to use, produces cafe quality coffee, comes with free in home "White Glove Service”.
Cons: None yet
The complementary, in home “White Glove Service” is a must! (can’t stress this enough).
You will be shown -
• The intricacies of good coffee making.
• How to dial in your grind & what a good extraction looks/tastes/smells like. (It’s one thing learning how to do this on youtube/internet, and another being shown in your own home & on your own machine)
• Quick lesson on Latte art....
A lot of money for automation that breaks
I upgraded to this model after having the original Oracle and have a wonderful experience with that machine. Unpacking the machine is exciting, looks great but after two weeks the automatic froth wand failed. It would work manually but not automatically. After much discussion and accusations by Breville that I hadn't looked after the machine they sent a replacement. This one lasted a week. Guess what - it was from the same batch. Finally, after much discussion, a new one was sent and you guessed it - went again. This time we waited for...service to fix it - over one month. Ended up selling this one and went back to a basic machine. I recommend that you don't invest in the pretty pictures - go for a double boiler machine and buy nice coffee.
OMG what a product!!!
Bought end of June from Harvey Norman and today Tanya gave us the best demonstration which produced the best coffee for us and suits our personal coffee preferences. Breville at home free service is a must, Tanya is amazing and certainly showcases the machine and offers great options for future coffee purchases. Brilliant, we love our new coffee !
Exceptional in all respects
I have had the Oracle Touch for less than one week. The day after I bought it Emily came to give me the white glove treatment. This was very worthwhile, getting to know the machine in the first place and then being particular about keeping the machine clean after use or end of day. This is vital for good coffee drinking every day. What a great ambassador Emily is for the company she has a great personality and is very good at making coffee. I am now experimenting a bit to make sure I become fully familiar with the machine, it is almost second nature now. I would have no hesitation in recommending the Oracle Touch to family, friends or anyone else for that matter.
- Verified purchase
It cannot get any better
Great coffe is a passion for me, at the same time as getting best bang for buck. I have always pushed whatever machine I've owned to the limit of what it can offer. The machine I just replaced was a Breville Barista Express that was almost exactly 5 years old. I had it tweaked and dialed in beautifully that family, friends and neighbours always commented on the fact I should be selling my coffees.
The machine didn't die, but I wanted more and had been eyeing off a new machine for the last couple of years. Should I go with another Breville, may...be buy a Swiss/German/Italian machine? The choices are endless and I struggled to decide. The answer came in the fact that my wife is crap at making coffee and is addicted to what I make. There is quite literally nothing else on the market that offers the feature set and ability this machine offers. It makes identical coffee everytime. It makes this easily. It's extremely easy to clean. I could go into technical details that confuse the heck out of people. But in the end, it comes down to those 3 things. People want great tasting coffee that's like a cafe. They want to make it the same everytime with ease and not be a hassle to clean. This machine ticks all those boxes and then some. I have made every style of coffee with this machine and it works perfectly. What's even better is the "White Glove Service". In Perth WA, Emily will come to your home and show you everything there is to know about the machine. With this service, you don't need the manual. Emily is brilliant. Tips, tricks and even better........ great coffee. To quote the great Molly Meldrum.........Do yourself a favour and get this machine. You won't be disappointed.
Better coffee than a cafe!
Love this machine and the extra service from Breville who send out Tanya from the company to teach you how to use the machine in your home! She is fabulous!
Amazing Coffee and Amazing Service
Makes a perfect coffee. Easy to use and simple to clean. Touch screen guides you through al steps for making an excellent coffee right through to cleaning the machine.
The White Glove Service is well worth accepting, having an in home tutorial adds to the experience and your confidence of using the machine. Emily, the Western Australian White Glove representative was friendly, professional and made sure that I have the skills and knowledge to get the most out of the machine.
Fabulous mess free coffee
This machine makes reproducible barista-level coffee semi automatically. Having previously owned a Jura and a Nespresso I find this is the first home machine to make coffee at home that beats most cafe coffees. The secret is in the reproducibility. You select grind size but tamping is automatic. Dose is fixed unless you adjust it with a tool. You can set water temperature and brew time but the presets suit me. In fact grind size is the only thing I need to dial in depending on the bean type, roast and freshness. The advantage for a non expert i...s that a limited amount of adjusting the grind is all I need to do. The frothed produces high quality microfoam with temperature and bubble size adjustable- but once again the presets for different coffees seem to suit me. The end result is a great taste with the all important mouth feel. In addition, it makes almost no mess and is very low maintenance. The “white glove” service offered as part of purchase by Breville is an added bonus: an expert comes to your house and gives you in depth tuition on making coffee and maintenance. It’s an expensive machine but, for me, totally worth it. I have no affiliation with Breville.
Purchased in April 2019 for $2,999.00.
Questions & Answers
Recently my 1cup filter basket get stuck after the pour. Portafilter comes uff but not the basket. I called breville and the suggested I change the grind to more course but then I don’t get the crema. I tried dying the basket that too didn’t help. Suggestions?
I don’t think there is a service center in Hawaii?
|Category||Manual / Semi-Automatic Coffee Machines|
|Pump Pressure||15 bar|
|Input Power||2,400 W|
|Dishwasher Safe Parts||No|
|Water Tank Capacity||2.5 L|
|Colour / Finish||Brushed Stainless Steel|
|Dimensions||454 x 373 x 392 mm|
|Milk Frother||Steam Wand|
|Bean Grinder||Integrated Burr Grinder|
|Coffee Bean Capacity||280 g|
|Manufacturer Warranty||2 year(s)|
- GTIN13: 9312432027465
- MPN: BES990BSS
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